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From Lorman Education Services
Workers' Compensation
...oughest problems regarding communications with the health care professional without worry. Avoid problems down the road by making sure you have all the latest information and survival tips. And that's not all! This seminar will also change the way you approach workplace accommodation for the injured worker. Register today and get a game plan for ensuring success for you and your company.
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Workers' Compensation
Health Insurance Boot Camp
...nternet and in our businesses - the rising cost of health care versus the high cost of turnover in a low unemployment environment. Employers want to provide a benefit package that will help retain employees, and yet they have to wrestle with the increasing costs of overhead and creating enough of a profit margin to stay in business.
Attend this seminar and we'll bring you up to speed on these
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HIPAA Audits
It's been five years since HIPAA took effect - are you still compliant?
Discover how to best respond to HIPAA investigations and audits, and how to reduce the likelihood of fines. Stop wondering if your organization is compliant - know that it is. Register for this seminar today!
The lack of case law - along with uncertainties in the interpretation of HIPAA regulations - has left many people
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Plan Reading and Scheduling
How to avoid the pitfalls of plan reading and scheduling - what you don't know could hurt you.
Attend this seminar and learn about the importance of documentation in the successful prosecution of construction projects, with special emphasis on the construction plans and progress schedules. Find out how to read, understand and interrelate all the parts of construction drawings - plans, sections,
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Special Needs Trusts: Planning for the Disabled and Elderly
... many difficult decisions. The family often wants to take care of the disabled or elderly person financially but is faced with the possibility that the disabled family member may lose his or her public benefits. In some cases, a disabled or elderly person may receive assets through a personal injury lawsuit or inheritance that threatens his or her eligibility for public benefits.
Attend this
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Risk Management in Telephone Triage: Lessons Learned From Telephone Triage Litigation
...that approximately 20 to 28 percent of all primary health care is handled over the telephone. However, without proper training and accountability, telephone triage can result in improper diagnosis and management as well as legal liability. This teleconference will provide a brief overview the concept of malpractice as well as important considerations when providing telephone advice. A case
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Proactive Strategies to Reduce Your Workers' Compensation Premiums
Proactive Strategies to Reduce Your Workers' Compensation Premiums - Workers Compensation, born of a Prussian social insurance scheme, has morphed into a complex medico-legal quagmire that serves neither the interests of the employee, nor the employer. However, by understanding that workers compensation is more than insurance, simple tools may be employed to reduce the likelihood of incurring
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Workplace Wellbeing: The Path to Enhanced Productivity
...lth. Whereas HR was previously focused on managing health care costs, attention is now increasingly directed towards managing health and wellness initiatives aimed at improving workforce health on a sustainable long-term basis. ROI has become the key metric for wellness programs, and is measured in terms of the performance and productivity of a healthy workforce.
During this teleconference,
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From L'Obel IT-Palaestra
L'Obel Certified Informatica Training
...nment organizations, including telecommunications, health care, insurance, and financial services.
The Informatica product support various enterprise-wide data integration and data quality solutions including data warehousing, data migration, data consolidation, data synchronization, data governance, master data management, and cross-enterprise data integration.
* Informatica
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From HAZMAT Plans & Programs, Inc
First AidCPR




Our First Aid/ CPR course provides training in basic first aid and adult CPR procedures, with the opportunity for training in the use of automated external defibrillators (AED). This course is for persons assigned as first aid responders to emergencies in the workplace or community. The First Aid/ CPR training fulfills the requirements of OSHA standard, 29 CFR 1910. 151 and is taught by a HP&P
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From LifeLink Medical Education Services, LLC
American Heart Association Instructors Become ASHI Instructors


...ow any American Heart Association Instructor or Emergency Care and Safety Instructor can become an American Safety and Health Instructor with their experience alone, and without having to attend any formal classes or taking any examinations to become a certified ASHI Instructor! All you need to do is go to our Request Information page and let us know you are interested. We will ask for a
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Pet First Aid
This course is designed to provide pet owners with the techniques necessary to provide first aid to their pets, specifically dogs and/ or cats, before they are able to get them to the veterinarian. These skills will help to prevent long term disability or permanent injury to their pets by providing necessary immediate treatment for common ailments and injuries. Pet First Aid is the immediate care
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Basic Cardiac Life Support





...ses can be structured for the general public or the healthcare professional. We teach and certify CPR through the Heart Association, the American Safety and Health Institute, or the Emergency Care and Safety Institute, depending on your specific needs. We also have CPR Parties for groups of people in the home or church or other venue and provide the education in a fun and informal format,
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From Pitman Training Centre London
Receptionist Training - The Professional Receptionist Seminar

We'll help you understand the importance of the receptionist's role and explain how to project the best image for your company
Following the seminar, you'll demonstrate increased work effectiveness and application of the key responsibilities involved in this job role.
Held at our High Holborn training centre, visit www.holborntraining.co.uk for more information and dates.
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From Impact Factory
Customer Service Course




This one day Public Customer Service Training Course is for people on the front line of customer service, whether face to face or over the phone.
The training is designed to help you handle difficult customers and situations and to make the most of every customer contact.
The course will give you the skills to develop customer loyalty and will teach you how to take care of yourself and
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Customer Service Skills Training




This one day Public Customer Service Training Course is for people on the front line of customer service, whether face to face or over the phone.
The training is designed to help you handle difficult customers and situations and to make the most of every customer contact.
The course will give you the skills to develop customer loyalty and will teach you how to take care of yourself and
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Appraisal Training and Performance Management Skills Training




This one day Public Appraisal and Performance Management Course is for anyone managing the performance and appraisal of employees.
The course focuses on "managing" as a process that is ongoing; one that focuses on helping people develop their day-to-day performance.
It will help you provide your direct reports with a chance to review and assess their progress and enable you to help develop
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Appraisal Training and Performance Management Course




This one day Public Appraisal and Performance Management Course is for anyone managing the performance and appraisal of employees.
The course focuses on "managing" as a process that is ongoing; one that focuses on helping people develop their day-to-day performance.
It will help you provide your direct reports with a chance to review and assess their progress and enable you to help develop
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From Alan Mars
Voice Care
...Care and Alexander Technique for teachers...
Hoarse? Straining vocally? Poor postural alignment? The Alexander Technique is well known as a method for dealing with bad backs and the stresses and pains of modern life. It is also an extremely effective method for dealing with voice and breathing problems.
F. M. Alexander was an actor who experienced voice and breathing problems on stage.
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Free your Voice with Alexander Technique. One-day courses in Brighton BN1 2LR
Free your Voice with Alexander Technique
Courses at
Evolution Arts
2 Sillwood Terrace
Brighton BN1 2LR
info@evolutionarts. org. uk
01273 204204
Voice, Singing & the Alexander Technique
Learn some simple and effective ways to use your voice with greater ease and power. Experiment with simple vocal and breathing exercises. Explore the anatomy of confidence. Sing some beautiful group
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Voice problems? Sore throat? Hoarseness? VOICE CARE & ALEXANDER TECHNIQUE for TEACHERS. Teachers voice care London, Sussex & UK
Voice clinics have reported that teachers account for as much as 15% of their total case-load. This amounts to five times the national average for the population as a whole. A quick poll of your staff will most likely reveal an additional host of stress and musculo-skeletal problems. An integrated approach makes perfect sense.
Alexander Technique is better known as a method for dealing with
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Voice problems? Sore throat? Hoarseness? Stress & strain? VOICE CARE & ALEXANDER TECHNIQUE for TEACHERS. London, Sussex & UK
Voice clinics have reported that teachers account for as much as 15% of their total case-load. This amounts to five times the national average for the population as a whole. A quick poll of your staff will most likely reveal an additional host of stress and musculo-skeletal problems. An integrated approach makes perfect sense.
Alexander Technique is better known as a method for dealing with
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From LodeStar Institute
Lean Six Sigma Green Belt Training













This is the preferred course of those interested in how Lean and Six Sigma can be applied to their organization as well as those who wish gain the basic skills necessary to run Six Sigma projects. Green Belts are the primary link between your organization and your customer. The most widely used tools and applications of Lean and Six Sigma are introduced.
Participants in this course are
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Lean Six Sigma Yellow Belt Training










The course is a Six Sigma team member training and highlights the basics of Lean Six Sigma and is targeted to a wide audience of team members who need familiarity with the overall process and the basic process improvement tools.
It is designed to provide a broad understanding of the Lean Six Sigma improvement methodology, concepts, and language, along with a complete toolbox of basic process
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From Lightwork Seminars, Intl
NLP Master Practitioner Training



...et the credentials to boost your practice or professional career
* Increase your effectiveness by weaving hypnotic suggestions into your practice
* Learn the power of metaphor and language
* NLP Practitioner Certification is a required pre-requisite
Master your future both personally and professionally with the awesome power of the unconscious mind. Learn the creative application of NLP,
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NLP Practitioner Training



...cation techniques and is particularly designed for health care workers, healers, counselors, bodyworkers, life and business coaches, parents, teachers, and those seeking career change. Additionally, your tuition includes a signed certificate from Richard Bandler, stating you are certified as an NLP Practitioner.
This course is designed to help you and your clients become exceptional creators
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From 6P International, LLC
Core Disaster Life Support CDLS
...ore Disaster Life Support (CDLS) is to prepare the health care community to recognize and manage the medical consequences of disasters.
The Core Disaster Life Support course objectives are:
Define All-Hazards terminology.
Recognize potential public health emergencies (PHE) and their causes, risks & consequences.
Define the D-I-S-A-S-T-E-R paradigm.
List scene priorities of a mass
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Pet First Aid
...care given to an injured or suddenly ill pet as temporary assistance until competent veterinary care is available. Properly applied first aid can save your peta s life, reduce recovery time and be the difference between temporary disability and lifelong disability. This program concentrates on basic first aid care. It is not intended to replace veterinary care, but rather to instruct the pet
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From Petra Hypnosis
NGH, USA Certifed Professional Hypnotism Certification Course







...care professionals, health and well being professionals, psychologists, counselors, social workers, HR Managers, physiotherapists, teachers, trainers, nurses, consultants, therapists, Physicians and those seeking a career change. Both courses are structured in a way to ensure success for every student. Tutorials and internship oppportunities are also available. Participants will learn how to
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From 6P International, LLC
Sports First Aid and Injury Prevention
The Emergency Care and Safety Institute Sports First Aid and Injury Prevention course will teach students how to prevent on-the-field injuries and handle medical emergencies should the need arise. Students will also learn how to reduce the liklihood of injuries occuring in the first place. The course is perfect for both volunteer and professional coaches and others involved in sports.
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Advanced Hospital Incident Command System
Our Advanced HICS class is an operational level course, suitable for hospital and health care workers who will be serving in the Hospital Command Center
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Child and Babysitting Safety
The CABS program stresses the priority to keep you and the children you care for safe. Babysitting is not just a watchinga the children, but being responsible for their safety and well being. When you are caring for a child, you are taking care of a parent(s) most prized possession. Everything in their home and your own home can be replaceda everything, that is, except a child.
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Emergency Medical Response
Emergency Medical Response for Adults in the Workplace is a combined CPR, AED, and basic first aid training program designed specifically to arm laypersons with the minimum knowledge and skills necessary to provide emergency care for suddenly ill or injured adults during the usually brief interval between the incident and arrival of emergency medical care professionals.
Expanded information on
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CPR and AED
CPR/ AED is for persons who do not work in the healthcare field but are occupationally required to, or desire to, have CPR knowledge and skills, such as emergency response teams in business and industry, school bus drivers, adult residential care personnel, child care workers, teachers, parents and babysitters.
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From Contacts Plus
AT&T Diploma for Agents

...re in the way to achieve the pursued targets.
Customer Care and retention is increasingly becoming a key issue for most companies in today s competitive market place where customers demand immediate access to information and efficiency of response. Call centers are one of the most powerful tools for improving the quality of customer contact. The advent of Computer Telephony due to the
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From Nursing Unlimited Incorporated
Introduction to Critical Care Nursing
...he modern hospital is rapidly becoming one large critical care unit. In these days of health care reform and cost containment, nurses must have sophisticated nursing skills to remain competitive in the workplace. Through lecture, discussion, audio-visuals, and equipment demonstration, this 64-hour program will address the theoretical concepts needed to begin a preceptorship in the critical care
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12 & 15 Lead ECG
Course Overview
Your patient complains of chest pain so you get a 12 Lead ECG. Then the physician calls and asks you what it shows. You put him on hold while you scramble to find the one nurse on your unit that knows how to interpret 12 Lead ECGs. Does this scenario sound familiar? If it does, then this class is for you! Not only will you learn the three "I"s of MI, but you will also be able to
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Telemetry for Nurses and Technicians
... monitoring, which used to be a requirement for Intensive Care Unit and Emergency Room personnel only, is rapidly becoming a mainstay in general medical units. This fast-paced 40 hour basic dysrhythmia course will give the healthcare provider the knowledge and skills necessary to adequately care for these patients. In addition to learning to read the various rhythms, the learner will also gain
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PICC Line Insertion Course
...ws the participant to insert this line according to healthcare facility policy*. This course is intended for the experienced Registered Nurse who wishes to stay current with the latest advancements in IV therapy. As more patients are being discharged earlier from hospitals, ways of decreasing their stay and accomplishing their therapy in alternative settings are being utilized. The use of the
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Oncology Nursing Society's (ONS) - Cancer Chemotherapy Course
...ccording to national standards.
3. Formulate a plan of care to manage adverse effects / toxicity symptoms.
Note: For a complete list of objectives including the new pediatric and biotherapy components, please call our office.
Who Should Attend:
Participants must be licensed registered nurses who have been employed as such for a minimum of six months. The course content is appropriate for
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Starting and Maintaining IVs - Nursing Certification

...on administration (including dosage calculations) and the care and use of central lines. Our emphasis is on quality of care issues, employing scrupulous aseptic procedure to prevent infection and proper insertion technique to minimize patient discomfort. There will be numerous opportunities for hands-on practice, including live sticks when requested. Join the thousands of LPNs and RNs that we
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Med-Surg Update


...nues to evolve. Re-engineering in hospitals, rising healthcare costs and the prevalence of managed care has caused patients to be admitted only when seriously ill and to be discharged much more quickly. This has turned the med/surg nurse into a patient care manager with greater responsibilities than in the past. Additionally, keeping up with very rapidly evolving technology, equipment and
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Physical Assessment
...nursing process, providing the foundation for the nursing care plan. The process of physical assessment involves three phases: the interview, the physical examination and documentation. This 8 hour program will review the basic techniques of physical assessment, including conducting a health history, auscultation, palpation, percussion and inspection. It will provide you with the skills and
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Prevention of Medical Errors for RNs and LPNs

...ical knowledge. It is therefore imperative that all healthcare professionals recognize the factors contributing to the occurrence of medical errors, in order to develop more effective processes to prevent their occurrence. This course examines the systemic causes of medical errors and outlines steps that can be taken, both by institutions and by individual care providers, to reduce the
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HIV/AIDS/OSHA TB for the Healthcare Workers

...d federal OSHA* regulations regarding training for health care professionals. The course is broken into two segments. The first segment involves two hours; 1 hour on OSHA Bloodborne & Airborne Pathogens including TB and 1 hour on the HIV update.
The second segment is a 2-hour continuation of HIV for those professionals who have never taken a course in the past and need to complete the State
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"Stress Free" Advanced Cardiac Life Support (ACLS)
... evaluations.
Course Prerequisite:
Occupation as a healthcare provider.
Nursing Unlimited has successfully integrated the AHA 2005 Guidelines into the ACLS Provider Course that has proven so popular since 1994. This course is designed for healthcare providers who either direct or participate in the resuscitation of a patient, whether in or out of hospital. The goal of the ACLS provider course
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From MediTrain, LLC
Communicable Diseases - 6 Hour (New) Certification


...proper infant formula prep, signs of illness in children, care for ill children, administering medication in a day care center, and child care rules as they relate to health and communicable diseases.
This course is presented by a Registered Nurse (RN) and satisfies ODJFS requirements for Childcare Providers. Upon completion of this course, participants will receive a 6 hour certification
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Communicable Diseases - 3 Hour (Refresher) Certification


...proper infant formula prep, signs of illness in children, care for ill children, administering medication in a day care center, and child care rules as they relate to health and communicable diseases.
This course is presented by a Registered Nurse (RN) and satisfies ODJFS requirements for Childcare Providers. Upon completion of this course, participants will receive a 3 hour certification
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Heartsaver CPR with AED - American Heart Association


...ded.
This course satisfies ODJFS requirements for Childcare Providers.
This course is presented by a qualified American Heart Association instructor. Upon completion of this course, participants will receive a certification through the American Heart Association, valid for 2 years. For more information, including course schedules and online registration, please visit our website at www.
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Heartsaver Pediatric First Aid - First Aid for Childcare Providers



...mental Emergencies
*Optional First Aid Topics
*Asthma Care Training for Childcare Providers
This course satisfies ODJFS requirements for Childcare Providers.
This course is presented by a qualified American Heart Association instructor. Upon completion of this course, participants will receive a certification through the American Heart Association, valid for 2 years. For more
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Basic Life Support for the Healthcare Provider (CPR) - Refresher Certification


...Care Providers course covers core material such as adult and pediatric CPR (including two-rescuer scenarios and use of the bag mask), foreign-body airway obstruction, and automated external defibrillation (AED).
This course is presented by a qualified American Heart Association instructor. Upon completion of this course, participants will receive a certification through the American Heart
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Basic Life Support for the Healthcare Provider (CPR) - New Certification



...Care Providers course covers core material such as adult and pediatric CPR (including two-rescuer scenarios and use of the bag mask), foreign-body airway obstruction, and automated external defibrillation (AED).
This course is presented by a qualified American Heart Association instructor. Upon completion of this course, participants will receive a certification through the American Heart
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From H2 Training & Consultancy Ltd
Customer Service


Good customer service is the basis for sustained increases organisational success. This course will enable participants to meet the ever-increasing needs of their customers, and can be developed from a range of modules to meet your exact requirements. The course will use a range of relevant, powerful and motivating activities that draw on participants own experiences and generate ideas to make
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From LifeSavers of America
HeartSaver Pediatric First Aid Course




...care who have a duty to respond to a first aid or cardiac emergency because of job responsibillity or regulatory requirements.
Course teaches how to manage illness and injuries in a child until professional help arrives. Includes: Pediatric First Aid; Asthma Care Training for Child Care Providers; Adult/ Child CPR With Mask; & Adult/ Child AED.
Optional Modules available: Optional Pediatric
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HeartSaver Pediatric First Aid with Infant CPR Course


...care who have a duty to respond to a first aid or cardiac emergency because of job responsibillity or regulatory requirements.
Course teaches how to manage illness and injuries in a child until professional help arrives. Includes: Pediatric First Aid; Asthma Care Training for Child Care Providers; Adult/ Child CPR With Mask; Adult/ Child AED; Pediatric First Aid Topics; & Infant CPR With
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From SETTEC
Personal Hygiene Business Behavior

...with others. That is a misconception. How you dress, take care of your health, the type of deodorant you use, the smell of the perfume, the shape of your teeth, etc all affect relations with others. This in many ways affects the corporate image for which you work.
Business Behavior
Does the IQ determine your destiny? For years, that was the overriding belief. However, research shows that
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First Aid CPR Primary Care

This seminar aims at training people in different places, jobs, activities, age groups, and risk situations to deal with accidents in order to prevent the occurrence of deaths or chronic problems of the injured or affected personnel.
These accidents are not necessarily limited to trauma, but it also includes the response to poisoning, burns, animal and insect bites, drowning, shock, chalking,
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First Aid CPR Primary Secondary Care

This seminar aims at training people in different places, jobs, activities, age groups, and risk situations to deal with accidents in order to prevent the occurrence of deaths or chronic problems of the injured or affected personnel.
These accidents are not necessarily limited to trauma, but it also includes the response to poisoning, burns, animal and insect bites, drowning, shock, chalking,
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From Medical Survival Consultants
Oxygen Administration
...o those that need it is an essential element of emergency care. Oxygen Administration is designed to provide an understanding of how to safely handle and administer oxygen in various settings. Key topics discussed in the Oxygen Administration course include:
a The components that make up a supplemental oxygen system.
a The various types of supplemental oxygen devices.
a Important
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Bloodborne Pathogens Infection Control
...care related fields are at risk of exposure to bloodborne pathogens, such as the HIV virus and hepatitis B virus. Designed to meet the current OSHA training requirements, Bloodborne Pathogens was created for students and employees who have potential for occupational exposure to blood or other potentially infectious materials, and even has supplemental information on airborne pathogens such as
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From Medical Services Training
Intermediate Medical Terminology
... and confidence and maximise the effectiveness of patient care.
The objectives of the course are to enable delegates to be able to:
a identify root word terminology relating to:
-ear, nose and throat (ENT) & respiratory system;
-obstetrics and gynaecology;
-orthopaedics;
-cardiology;
-gastroenterology;
-nephrology;
-general medicine/ general surgery.
a state the meaning of
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From Medical Survival Consultants
Infection Control for the Dental Healthcare Provider - Continueing Education



A infection control course exclusively offered by MSC specifically designed for those with a dental healthcare background as well as those working in a dental healthcare or hygiene related patient care setting. The IC-DHCP course is based on the most current CDC (Center for Disease Control) guidelines ... (variations for other healthcare fields are also available) www.dcshea.com 508-997-2500
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From Radiofrequency Safety International Corporation
EHS General Safety
RSI has formulated a specialty class to allow contractors to become educated to follow policies of major carriers and general contractors. We conduct hundreds of safety seminars every year and are excited to be a preferred partner of choice to provide Environmental Health and Safety (EHS) awareness training to many carriers and general contractors. We are extending this offering to subcontractors
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From Travel Academy of India
Airport Ground Handling









1. Personality development and Spoken English
2. Introduction to Airports
3. World and Indian Geography and IATA city Codes
4. Airline Names, Codes and Nationalities
5. Flight Schedules and OAG
6. International Time Calculation
7. Passenger and Cargo Terminal Layouts
8. Passenger Handling and Customer Service
9. Basic Ticketing and Fares
10. Check In/ Counter Handling and Departure
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From AZ Premier Medical Solutions
Basic First Aid For The Community And Workplace




...eating injuries and sudden illness until advanced medical care arrives. First Aid teaches you the crucial skills needed to deal with emergencies such as bleeding, shock, burns, strains, fractures, allergic reactions, diabetics and seizures. This class does not include CPR/ AED training.
This class is intended for those requiring or possessing a desire for first aid knowledge and skills with
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CPRAED For The Workplace Community
... (BLS) for the home and workplace (not intended for healthcare providers). You will learn how to administer CPR to adults, children and infants. Learn to assess the signs of sudden cardiac arrest (SCA), heart attack, stroke and foreign-body obstruction (FBAO). Learn to handle emergency situations, prevent disease transmission, administer chest compressions and operate an Automated External
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From ABC Coaching and Counselling Services
Introduction to Rational Emotive Behaviour Therapy


...tunity for counsellors, psychotherapists, social workers, care workers, GPs, and other social care professionals, related to helping clients/ patients with emotional, behavioural and relationship problems
Content: We will look at the REBT theory of causation of anxiety and depression, which are the most common emotional problems found by most caring professionals in their daily work. We
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Reconceptualizing the Client in CENT therapy



Aim: To provide a CPD opportunity for counsellors/ psychotherapists and social workers who want to challenge their current construction of a the clienta ; and to develop a more empowering, insightful model of the mind of the client.
Content: We will outline the model of the person/ client which is the core of the CENT approach to counselling/ therapy. This is an amalgam of the REBT, Human
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From CertFast Testing
ACLS American Heart Association



...actice are required to master ACLS. Only qualified health care providers (e. g. physicians, paramedics, nurses, respiratory therapists, clinical pharmacists and other specially trained health care providers) can provide ACLS, as it requires the ability to manage the patient's airway, initiate IV access, read and interpret electrocardiograms, and understand emergency pharmacology. The Links to
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ACLS in Spanish
...ification, which is required in many hospitals and health care environments.
The principles of ACLS are an expansion on Basic Life Support (BLS), which includes Cardiopulmonary Resuscitation (CPR) and other simple measures to stabilize a patient until he or she can receive more experienced medical care. Much like CPR, ACLS relies on the ABC's of first aid, in which the Airway of the patient is
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From Last Minute Training
Introductory PC Troubleshooting Maintenance - inettool
Avoid the frustration of a computer that doesn t work! With some basic troubleshooting skills & maintenance advice you can take care of the most common PC difficulties; also learn about computer viruses, spyware & other malware & what to do to stop them.
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Introductory PC Troubleshooting and Maintenance
...roubleshooting skills and maintenance advice you can take care of the most common PC difficulties. You'll also learn about computer viruses, spyware and other malware and what to do to stop them in this hands-on workshop.
During this half-day session, participants will learn:
basic maintenance for optimal performance
common PC problems and solutions
updates for operating systems and
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From DW Associates Pte Ltd
How great leaders get great results?



...ers are the company, the culture, enlightened leadership, care of people, growth and opportunity, meaningful work, compensation and benefits, and making a difference.
Based on extensive research, this exciting new highly thought-provoking and inspirational seminar helps managers explore what it takes to become a top-rate leader in the new millennium.
At the end of each seminar,
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From Last Minute Training
Client Care Representative CCR Certified Training Program 2 Days
...Health
Relationships
Spiritual
Financial
Environment
Career
Module 8 - Problem Solving Skills
Problem solving process
1. Situation appraisal
2. Setting priorities
3. Understanding the facts
4. Determine what changed
5. Determine possible alternatives
6. Select most effective alternative
7. Implement the solution
8. Verify the solution
9.
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Elite Customer Service Module 26
... situations and challenges and show people that you truly care through your actions and the attitude that you project.
# We will discuss the significance of basic codes of conduct for elite customer service and how your interactions with a customer should make them feel for better overall results.
# Gain the necessary knowledge to suppress and resolve conflict using a variety of techniques
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From Nex-G Exuberant Solutions Pvt. Ltd.
Summer Training in Wireless Communication Domain



...have tied up with a pool of placement consultants to take care of placements of our students all over India and abroad.
For Complete Placement Details, visit our url:-
http://www.exuberantsolutions.com/placements.htm
Training Areas:-
GSM, GPRS, 3G(UMTS), CDMA-2000, WiFi, WiMax, VoIP, HSDPA, HSUPA, HSOPA, SYMBIAN, J2ME, BREW, WinCE, PALM OS
Training Mode:-
- Instructor Lead
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From Last Minute Training
Introduction to Computers
Designed to help you get comfortable with your computer, this course covers the basic features of Microsoft Windows, Microsoft Word, Outlook Express, and using the Internet. Find out how to work with Windows to open and close programs and documents, manage your files, find lost files, get help, and take care of your computer. You'll also create and format basic documents in Microsoft Word, learn
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We Care Customer Service Training
Location: Toronto Date: 2008-05-15
List Price: $225 Offered Price: $180.00
Seats Available: 2
The We Care Customer Service seminar offers managers and frontline staff new ways to provide exceptional customer service. The seminar offers:
- Practical skills
- Small group discussion
- Time to ask questions
For more information please call 1-877-313-8881 or copy this link into your browser:
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From Ripley Training Limited
Customer Care Skills
Ripley Training Ltd specialises in designing and delivering effective learning interventions including public/in-house training programmes and professional consultancy. We offer learning solutions to optimise performance in small, medium or large businesses across Yorkshire.
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From Amplios Academy
Strategic Alliances 2 Day



Training objectives
The purpose of this seminar is to:
> Communicate the potential value of Strategic Alliances (SA) for corporate survival
> Equip the participants with fundamental SA skills
> Explain how to assess the typical SA skills required by different organizations
Training method
The training method involves:
> Description of the theory
> Reinforcement of the theory by case
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From Hands On Technology Transfer, Inc.
Object Oriented Analysis & Design with UML
...efining useful classes and relationships between objects. Care is taken not to focus on any one language so that all students can participate in the design exercises without relying on specific programming skills. The course emphasizes the most practical analysis and design methods, including the application of use case analysis, CRC analysis, problem domain analysis, activity diagramming,
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From Matrix Mindset Pty Ltd
Build your life muscle - hypnosis meditation classes
...to heal a wounded heart and to communicate with people we care about from a heart level. Put the anger away it s time to be a lover not a fighter!
Session 5
30 minutes HM purpose Build your soul muscle
Connecting with your life s purpose, who are you? Why are you here? What are you supposed to do with your life? If you're not on the right track, let s get clarity on what needs
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From Body Therapies Yoga Training
Yoga Teacher Training
The therapeutic yoga teacher training program is Yoga Alliance certified. The Integrative Yoga Therapy 200- hour program is open to anyone with a basic foundation in yoga, and is perfect for bodywork practitioners, health care professionals, and therapists of many disciplines.
You can take this training one weekend a month for 10 months, or in an intensive format of two 10-day trainings. A
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From Raindrop Texas (Part of Entheos Health)
Applied Aromatherapy & Raindrop Classes- Dallas TX - Nov 15-17 evenings




RAINDROP, VITAFLEX, BIBLE OILS
A workshop in Raindrop, Vitaflex, and Healing Oils of the Bible - 14 hours in practical applications of essential oils as well as 14 hours continuing education for massage therapists and body workers.
Participants completing the training will:
~ Understand the Fundamentals of Aromatherapy
~ Learn to Apply Useful Skills in Vitaflex
~ Learn how the ancients
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From Demand Planning, LLC
Demand Planning and Forecasting Tutorial 2-Day Interactive Training


...r:
Day 1- Demand Planning for Over the Counter Health Care Products
Guest Speaker: Senior Director of Demand Planning, Wyeth Consumer Health
Day 2- Forecasting for fast moving fashion products
Guest Speaker: Director of Estimating, Avon Products
NETWORK WITH YOUR PEERS
You will have ample opportunity to meet, interact, and learn from other demand planning professionals with team
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From Hypnobabies
Hypnobabies Childbirth Education Classes




...ed Consent, Hospital Forms and Your Rights; Questions for Caregivers - Consumer Issues and Positive Communication; Creating the Birth Plan of your Dreams; a Biga Babies; Packing Your Birth Bag; Touring Your Place of Birth; Benefits of a Professional Labor Assistant; a Hypno-Doulasa ; Introduction of the book a Back Labor NO Morea .
Hypnosis Script: a Hypnotic Childbirth # 1 a Birth
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From Texas Heart CPR Training
CPR Classes

...nt will have their own manikin and mask.
BLS for Healthcare Providers:
With the knowledge and skills you learn in this course, you can save a life. You will learn the skills of CPR for victims of all ages. You will learn how to use an automated external defribillator (AED). You will also learn how to relieve choking (foreign-body airway obstruction). The skills you learn in this
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From Bright Star Childcare Temporary Services
Children with Autism Spectrum Disorders
This training will be instructor led and is designed to provide foundational information to child care providers about children with Autism Spectrum Disorders. It will empower child care providers to become active participants in the childa s learning and rehabilitation. Topics in this training will include psychological and behavioral characteristics of Autism and related disorders, causes,
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Understanding and Working with Children with Learning Disabilities
This training focuses on the identification, instruction, self-determination, and assessment of individuals with specific learning disabilities, learning differences, and educational considerations. Attending this training will provide you with an understanding of learning disabilities, how children with LD learn, how their disability affect their learning, and how child care providers can use
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From HR Anexi Pvt Ltd
Why Should Anyone Be Led By YOU
GREAT LEADERSHIP EXCITES PEOPLE TO EXTRAORDINARY PERFORMANCE!
Key Concepts
The CASE Framework: A practical way for leaders to understand the needs of their followers (community, authenticity,
significance, and excitement) and re-evaluate their approach to
leadership
Be Yourself - More - With Skill: four authentic leadership practices:
a Become a Situational Sensor
a Know and
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From GR Healthcare Training
CPR First Aid AED for Daycare Providers Baby Sitters
...irst Time or Renewal Courses:
CPR, First Aid, AED for Daycare Providers & Baby Sitters.
We are approved by the Michigan Bureau of Children and Adult Licensing to provide adult, infant, and child CPR and/ or First Aid training to child care providers and caregivers because of our status with the AHA & the Emergency Care and Safety Institute. (1973 PA 116)
Certified Trainers That Come to
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From Southeastern School of Health Sciences
EKG Technician
This comprehensive 120 hour EKG course will include important practice and background information on anatomy of the heart and physiology, medical disease processes, medical terminology, medical ethics, legal aspects of patient contact, laboratory assisting, electrocardiography and echocardiography. Additionally, students will practice with equipment and perform hands on labs including
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From Willingness To Change
Need Help for a Drug or Alcohol Problem We Can Help
We specialize in exceptionally effective and confidential addiction
treatment. Our clients are our priority, and everything we do has their
absolute best interest at heart. Many of our clients are professionals,
physicians, local business owners, and public figures. They come to us
because they know we will give them the best individual care possible, and
provide the utmost confidentiality
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From Global Strategic Management Institute
The Health Care Connectivity Forum

...2009 (ARRA) has placed a national spotlight on the health care industry and potentially will have a tremendous impact on U. S. health care development. With $59 billion in funding dedicated to health care, it is imperative that health care professionals understand the landscape and utilize these resources.
A large component of funding will involve health care technology. From small
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From Human Resources Services
G K Lim's Customer Service Excellence Training (inhouse program)

...ightly. Your people cannot afford just to show that they care.
Customers are no more numbers or statistics; neither are they "markets," "marketing," or "territory." Without them, your products or services remain on the shelf. Without them, there's no income, no salary for everybody in the company.
It's necessary, therefore, that your staff genuinely care. No mere lip service. Today's
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From California Peer Support Association
California Peer Support Training Week


... stress management group crisis intervention continuum of care model. To understand and be able to conduct critical incident stress management for large and small groups. After completion of this class, the participant will understand the basics for conducting Demobilizations, Crisis Management Briefings, Defusings, and Debriefings
Prerequisites: it is recommended that you take a basic
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From Bernd GRAHLMANN
Using Telelogic DOORS for Requirements Engineering Management Development

This course teaches students more than just the basic functionalities of DOORS. On the one hand students will benefit from the vast experience of the teacher. On the other hand a lot of DOORS' advanced features will also be covered. Care will be taken to explain the concepts behind the different features and the corresponding context in which each feature should be used. Extensive hand-on
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From California Peer Support Association
Basic Peer Support Training




... Marriage & Family Issues
Addictions
Suicide
Taking care of you
Individuals can expect to take away from this class an understanding of peer support concepts, information and sample department instructions; the need for confidentiality and effective peer support team member selection; the importance of a critical incident stress management program and the essential components; time will
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From Advanced Concepts
Personal Finance Training
...ital gains tax?
Inheritance tax and estate planning
MID CAREER PLANNING: 90-MINUTE MODULE (Part of the 1 day basic course)
This course is aimed at anybody who is part way through his or her working life. It gives staff the opportunity to think about the goals in life and are they on the path to achieving them? If not, is it financial matters that are preventing them, and how can they resolve
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From Human Resources Services
G K Lim's "Enhancing the leadership qualities of the sales manager"
...ut the best in the sales people under the sales manager s care.
------------------------------------------------------------------------------
BENEFITS TO SALES MANAGERS
------------------------------------------------------------------------------
Understand your Number One job priority as a sales manager
Understand why you manage and let your sales people sell
Understanding your
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From Luminous Works
Desktop Publishing Overview


How do image editing programs, drawing programs, and page layout programs all fit together? What does each do? What do I do with my fonts? What the heck is "dpi" anyway?
In this class, we give you the bird's eye view of desktop publishing workflows. We'll go from image acquisition and manipulation in Photoshop, to the creation of a simple logo in Illustrator, and bring those elements together in
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From Human Xpression - Fast Track NLP & Hypnosis Training
NLP Practitioner - Fast Track


...g leadership and management skills, communication, health care, & personal development:
Set goals in a way that ensures people achieve them
Enable your clients to set personal states of excellence
Use powerful language patterns to empower yourself and others
Enhance your personal effectiveness and communication
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From Spectra Mind Solutions
NABH -NATIONAL ACCREDITATION FOR HOSPITAL HEALTH CARE PROVIDERS













...CARE PROVIDERS
NATIONAL ACCREDITATION FOR HOSPITAL & HEALTH CARE PROVIDERS (NABH)
The standards provide framework for quality assurance and quality improvement for hospitals. The standards focus on patient safety and quality of care. The standards call for continuous monitoring of sentinel events and comprehensive corrective action plan leading to building of quality culture at all levels
more...
Training for hospital standards - JCI - Joint Commission International













...pters
Section I: Patient-Centered Standards
Access to Care and Continuity of Care
Patient and Family Rights
Assessment of Patients
Care of Patients
Anesthesia and Surgical Care
Medication Management and Use
Patient and Family Education
Section II: Health Care Organization Management Standards
Quality Improvement and Patient Safety
Prevention and Control of Infections
more...
Prep Courses for Business Analyst Certifications at Hyderabad,Bangalore,CHennai,Kochin,Noida ,Newdelhi,Pune,mumbai












...aining
Register today and take an unbounded leap in your career as a Business Analyst.
Increase your job prospects many fold by a leap into a Business Analyst role. Business Analysis is among the top desired skills for tech workers. Corporate giants today are looking for trained buisness analysts.
International Institute of Business Analysis' (IIBA) CBAP (Certified Business Analysis
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From TQM School
Quality Function Deployment
QFD helps find the right things to execute.
While many TQM approaches focus on efficiency or experience in execution (doing things right the first time), this focus by itself will not achieve customer satisfaction. A company might simply end up doing a great job on something that its customers dona t care about.
The only way you can develop a sustainable competitive advantage over your
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From Gemstech Institute
qhse training in india dubai fire safety training in india dubai
GEMSTECH INTERNATIONAL INSTITUTE
OF ADVANCE ENGINEERING SCIENCE & IT
(RECOGNIZED BY GOVT )
ISO 9001: 2008 CERTIFIED
OFFER TRAINING :
ADVANCE COURSES DIPLOMA./CERTIFICATES .
FIRE AND SAFETY
HEALTH SAFETY & ENVIRONMENT (HSE)
HVAC MEP Design, Eng, & Drafting
Advance WEB Designing / Graphic Designing,
Interior Designing
Advance Building Design
AutoCAD 2D/ 3D
SAP>FiCO, ETC.,
MCSE
more...
hse training in indiadubaifire safety training in india dubai
GEMSTECH INTERNATIONAL INSTITUTE
OF ADVANCE ENGINEERING SCIENCE & IT
(RECOGNIZED BY GOVT )
ISO 9001: 2008 CERTIFIED
OFFER TRAINING :
ADVANCE COURSES DIPLOMA./CERTIFICATES .
FIRE AND SAFETY
HEALTH SAFETY & ENVIRONMENT (HSE)
HVAC MEP Design, Eng, & Drafting
Advance WEB Designing / Graphic Designing,
Interior Designing
Advance Building Design
AutoCAD 2D/ 3D
SAP>FiCO, ETC.,
MCSE
more...
From ITJobZone
Training program in Kolkata institutional Training for Softskill

...s, modules, instruments of ITJobZone and most importantly career planning technique. The project will be launched at 5 different locations in West Bengal (Kolkata , Siliguri, Bardhwan, Haldia, Kharagpur) simultaneously. We would take care of the accommodation of outstation Trainers.
This exercise is one of its kinds in India and has a long term impact on the studenta s career.
Trainers
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From Center for Aromatherapy Research and Education
The Art and Science of Applied Aromatherapy







Participants completing this seminar will:
~*Understand the basic fundamentals of Applied Aromatherapy
~*Facilitate and receive a Raindrop Technique - a powerful aromatherapy tool towards physiological balance
~*Acquire an understanding of Emotional Release with essential oils
~*Acquire useful techniques in VitaFlex
~*Learn & experience the history and present day application of Biblical oils
more...
From Manners That Sell
Mind Your Medical Manners
Manners matter in medicine more than ever before. Lydia Ramsey, business etiquette expert, professional speaker, nationally-recognized author and former healthcare administrator, knows the profession inside and out. She can work with you and your staff to polish those inter-personal skills that will set you and your organization apart from the crowd.
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From R-tech Group
Oracle Forms Reports Developer 2000 D2K training - software - computer offered at Chennai, India






...Small training sessions with professional consultants who care about students/professionals
success.
* Day or evening training sessions to fit students/professionals busy schedule and train for the
new career without leaving current job.
* Our programs are primarily taught by practicing professionals, because they
more...
Job oriented oracle,oracle forms,reports, Developer 2000, d2k, software training courses, Chennai, India




...ionals could enjoy the reward and satisfaction of a great career.
R-Tech IT Solutions, Inc.(R-Tech India), is a subsidiary of R-Tech Group, Ltd.(R-Tech USA), MI state,
a USA based company.
R-TECH USA: It is a leading IT/Engineering consulting company. Its Training Division (TD) is responsible
for developing training programs in India. TD directly oversees and manages training
more...
From Turning Point Management Consultants Pvt. Ltd.
How to Unleash People to Perform





...excellence
2. Build one self and the people under their care to become a be daring and dynamic professionals who will do everything it takes to achieve the organizational goals
3. Become an agent for change and catalyst for change in way that they understand the present and future requirement of the organization and prepare and lead people into the future.
4. Become a leader who has the
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From Drew & Associates
Sales Mastery - Empowering Business People to Reach Success in Changing Times


What
This 3 hour program with two 1 hour teleconference coaching sessions gives you the tools you and your sales department need to achieve your goals through challenging economic times.
Who Should Attend
People who are leaders in their organization and responsible for positive results in others.
People working with customer care and retention.
People working to secure new customers
more...
From Learningminds!
Image Plus Customer Care Excellence
Overview
In todaya s competitive environment customers have become more demanding, more fickle and to expect more from their suppliers than they ever have done in the past.
Service and competence are not enough to get the results that the customer wants. The way your staff present themselves, has a direct influence on how other people perceive their competence and professionalism. So you, as a
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From Basic Learning Systems
Customer Driven Quality


...care may be the single most important part of your business. If your customers receive friendly, professional service, even the most difficult among them may return to buy again.
Our e-workbook will teach you how to communicate with the client both in person and by telephone. The exercises and discussions show them how to keep calm under pressure, how to handle difficult customers, and how to
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From Alexander Voice Works
An introduction to the Alexander Technique




A one day workshop where you will learn to release tension in your body and mind and move through life with ease. The Alexander Technique is a method of postural re-education which helps with back and neck pain, RSI/ OOS, stress; and teaches you to find balance and co-ordination in everything you do. It is useful, whether you work in an office or are a professional singer or sportsperson.
On the
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From Infopace Management Pvt Ltd
A Six Sigma Training Programme
...shop
How do you benefit
Are you looking for a right career path? If you are a graduate of any discipline and have basic work experience then you could try this career and become a six sigma professional. There is a very huge demand for certified professionals in MNCs and organizations across the manufacturing, IT, Health care, Pharmaceutical, and other sector s.
The pay package
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From Metis ERC India Pvt Ltd
Customer Care





Overview of CRM
Customer needs identification.
Customer Service & support
Telephone etiquettes
Customer relation management.
Customer rights
Give and receive feedback
Communication for customer service telephone and emails
more...
Soft Skills






Supervisory Development programme
Managing Performance
Project Management
Organizational Climate
Leadership
Customer Care
Communication Skills
Managing Change
Business Writing
Improving Personal performance & effectiveness
People management
Facilitation Skills
Workplace issues
Improving professional performance
Team development
Marketing & sales
Finance
Manufacturing Industry specific
more...
From KnowledgeWorks IT Consulting Pvt. Ltd.
Proposal Praparation Workshop
...oposal?
High
Who are the stake holders that I should take care to make the proposal successful? What are their expectations?
High
What should be the structure of proposal preparation team?
Medium
What are the steps followed while preparing the proposal? What are the activities done?
Medium
What are the recommended practices followed while performing the above activities?
High
How to go about
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From Spirit Connex
Reiki



REIKI ATTUNEMENTS to TEacher/Master Level
Wendy is a professional member of Rowan Academy of Reiki and Holistic Therapies adheres to their code of practice and ethics
Confidentially assured
Free Mentoring throughout and after your attunements
REIKI IS EASY TO LEARN
Anyone can "learn" Reiki. Although the word learn is not quite right as most of us cannot just read about Reiki and then do it.
more...
From Pearlcatchers Ltd
Managing Service Quality - the key to improving the customer experienc


...corresponding tools to manage product quality. Customer Care programmes cannot compensate for ineffective service outcomes, and research shows that customers loyalty cannot be bought with discount schemes or compensation.
This event introduces participants to some powerful and effective techniques to put structure and method alongside the natural enthusiasm to do a good job for the
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From ABC Medical Services
5 Day Care Training Pack



Our 5 day care training pack provide the required training to start a career in the care sector. Topics covered on the course include, Moving and Handling, Health and Safety, First Aid, Protection Of Vulnerable Adults (POVA), Food Hygiene. On successfull completion a nationally recognised qualification will be awarded. For more information please contatc our office or visit our website at any
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From Life Aid Medical
Heartsaver First Aid / CPR & AED

Heart Saver First Aid
This course teaches techniques in basic first aid. The student will learn general principles of emergency care, medical emergencies, environmental emergencies, and injuries. The Heart Saver First Aid course can be taught with additional adult CPR and AED modules, designed to offer maximum effectiveness for the participant.
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From in_cr_ove
Facilitating Teams




If everyone is moving forward together, then success takes care of itself. Teamwork is a formal process where efforts synergize to bring about exemplary outcomes.
more...
From Life Aid Medical
Advanced Cardiac Life Support (ACLS)





...cular Life Support course is totally redesigned for healthcare providers who either direct or participate in the resuscitation of a patient, whether in or out of hospital. Through the ACLS course, providers will enhance their skills in the treatment of the adult victim of a cardiac arrest or other cardiopulmonary emergencies. ACLS emphasizes the importance of basic life support CPR to patient
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From Wintrac Inc.
Customer Care for IT Telephone Support Staff
This 2-day course will enable participants to better understand the hidden messages and language that customers use; to understand how to identify and handle telephone types. It will provide them with questioning techniques and improve their listening skills so that they will be better able to deal with customer complaints. It will give them a deeper understanding of how to deliver real quality
more...
Management of change
...o. Change is a 'black box' that needs to be unlocked with care!
The course is a two day event which involves participants working on their own specific change events and creating plans and procedures which will help smooth their change processes through group and individual feedback, exercises, formal inputs etc
You can get a complete list of other Professional Development classes at
more...
From Teach Therapy
Hot Stone Massage Course
This is a 1 day fully accredited course open to qualified massage Therapists.
Maximum 8 students.
Course fee 110. 00
During this one day intensive course we will cover:
* The history of Hot Stone Massage hot stones
* Contraindications of treatment hot stone massage
* Preparation for Hot Stone Massage
* Giving and receiving a Hot Stone Massage
* Benefits of treatment
more...
From DFW CPR
Heartsaver Pediatric First Aid
this course is intended for persons directly involved in child care and designed to meet the needs of child care providers in all 50 states. Course length is 2 hours and covers pediatric first aid, adult/ child CPR with mask. No written test required for this course.
more...
Healthcare Provider
this course is intended for persons that are actively working in the emergency or critical care settings. Course length is 4 hours and covers adult, child and infant CPR, foreign body airway obstruction (FBAO), Rescue Breathing, AED and the use of barrier devices. Each participant is required to take and pass a written test with a minimum of 84%.
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From Okanagan First Aid Training Center
Kelowna First Aid Course 2508786690 Red Cross First Aid Instructors
First Aid CPR training Schools Classes 250. 878. 6690 Standard First Aid Child Care First Aid Certificates CPR Courses
more...
From Wintrac Inc.
Customer Care Workshop
In a highly competitive marketplace, customer care is the key to a companya s success. This workshop describes effective customer service techniques and provides opportunities for participants to apply and refine them through role plays and exercises.
You can get a complete list of other Professional Soft Skills Workshops classes at
more...
HIPAA Awareness- Privacy and Confidentiality
...ive course is designed to provide employees in the health care and related industries with a basic understanding of what HIPAA is and how it will impact the way they work. It meets the HIPAA regulation for general awareness training for all employees in the areas of privacy and confidentiality.
Participants explore typical workplace activities and actions, assessing whether they are
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HIPAA Awareness- Security
...ive course is designed to provide employees in the health care and related industries with the general data-security-related awareness training as mandated by HIPAA for all employees who electronically maintain or transmit health information.
Participants explore typical workplace activities and actions, assessing whether they are appropriate under the new HIPAA guidelines.
You can get a
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From Dita Consulting
Moving Handling Course
...care training delivery team, who are local to you and from care management or care service backgrounds, with their own care qualifications, understand your needs and just how challenging managing a care home or a care service can be.
Your care training will be tailored to meet your needs and our flexible approach to both NVQs in care, care management training and your mandatory care
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From Success NI Ltd
Tools for People Helpers
Helping others to make lasting changes in thoughts, feelings and behaviours is a key aspect of the day job for many. Social, health or youth workers, probation officers, community mental health teams, addictions teams and many others are charged with helping their clients and service users to manage and hopefully change their dysfunctional living.
Helping another person change is a hugely
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From Okanagan First Aid Training Center
First Aid Kelowna 2508786690 CPR Kelowna Courses
First Aid Kelowna 2508786690 CPR Courses Kelowna Certificate standard first aid child care first aid certificate.
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From Dita Consulting
FRANCHISE OPPORTUNITY
...Care Consultancy Ltd establishment was 2004,
it has grown in such away that the Franchise Opportunity has banded as one best. It has a niche market in providing quality professionals to the Public, Private & Independent Sectors. Franchisees will need to be a pro-active individual with a strong motivation to succeed and a quick learner who has the ability to inspire and train others. We offer a
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From Okanagan First Aid Training Center
First Aid Training Kamloops Certificate CPR 2508786690 Red Cross
Standard First Aid Course CPR C AED
Child Care First Aid Course CPR C AED Oct
CPR & AED Certification or Recertification
Training Locations; Kelowna, Vernon, Kamloops, Penticton BC
Call to register today 250. 878. 6690
http://www. okanaganfirstaid. com
info@okanaganfirstaid. com
more...
First Aid Training Kamloops Certificate CPR 2508786690 Red Cross Recertification
Standard First Aid Course CPR C AED
Child Care First Aid Course CPR C AED Oct
CPR & AED Certification or Recertification
Training Locations; Kelowna, Vernon, Kamloops, Penticton BC
Call to register today 250. 878. 6690
http://www. okanaganfirstaid. com
info@okanaganfirstaid. com
more...
First Aid Training Kelowna BC 2508786690 certificate First Aid Vernon CPR
Standard First Aid Course CPR C AED Oct 18. 2009
Child Care First Aid Course CPR C AED Oct 18. 2009
CPR & AED Certification or Recertification Oct 18. 2009
Call to register today 250. 878. 6690
http://www. okanaganfirstaid. com
info@okanaganfirstaid. com
more...
From Dita Consulting
Programs in Care Support Work
...Care Consultancy Ltd provide training in Health & Social care, care management training and mandatory care training to the managers of care homes and care services throughout the UK.
We presently offers the following training programme:
Mental Health Support
Care Support
Mandatory Training Courses:
Health & Safety
Fire Awareness
Moving & Handling
Food Hygiene
Infection Control
more...
From Okanagan First Aid Training Center
Standard First Aid CPR C AED Training courses classes- Kelowna BC 2508786690
Register for September 20. 2009 Standard First Aid Course - CPR C & AED call 250. 878. 6690 info@okanaganfirstaid. com http://www. okanaganfirstaid. com
more...
Kelowna Standard First Aid Class - Course - Training 2508786690-
Register for October 04. 2009
Standard First Aid Course - CPR C & AED
call 250. 878. 6690
info@okanaganfirstaid. com
http://www. okanaganfirstaid. com
more...
Kelowna Standard First Aid Class - Course - Training 2508786690
Register for October 04. 2009
Standard First Aid Course - CPR C & AED
call 250. 878. 6690
info@okanaganfirstaid. com
http://www. okanaganfirstaid. com
more...
Penticton Vernon BC CPR C Standard First Aid Course - Training 2508786690
Register for October 04. 2009
Standard First Aid CPR C & AED
Standard First Aid CPR C & AED Recertification
Child Care First Aid CPR B & AED
Child Care First Aid CPR B & AED Recertification
CPR C & AED
CPR C & AED Recertification
http://www. okanaganfirstaid. com
250. 878. 6690
more...
Kelowna Standard First Aid Course - Training 2508786690
Register for October 04. 2009
Standard First Aid CPR C & AED
Standard First Aid CPR C & AED Recertification
Child Care First Aid CPR B & AED
Child Care First Aid CPR B & AED Recertification
CPR C & AED
CPR C & AED Recertification
http://www. okanaganfirstaid. com
250. 878. 6690
more...
From First Aid Ottawa
Emergency First Aid
Simple First Aid & CPR techniques taught in an interactive environment, for individuals who want an overview of First Aid & CPR for the workplace or home. The course covers skills needed to recognize, prevent and respond to cardiovascular emergencies for Adults, CPR Level A, C or HCP and other topics such as choking, airway and breathing emergencies, and prevention of disease transmission.
more...
From Okanagan First Aid Training Center
Kelowna Penticton Vernon BC First Aid Course 2508786690
Register now for your Redcross Standard First Aid Course, Child Care First Aid Course, CPR C & AED Training.
Kelowna BC October 04. 2009
http://www. okanaganfirstaid. com/
250. 878. 6690
more...
Standard First Aid CPR C AED - Kelowna BC Vernon BC
Approved First Aid Training Center - Vernon BC Kelowna BC. Offering training in the Okanagan for 10 years. WCB OFA - Level 1, WCB OFA - Level 2, WCB OFA - Level 3, WCB OFA - Level 3 Recert, Emergency Medical Responder, CPR / AED, Transportation Endorsement, Operational Health & Safety, M. T.C., Mobile Treatment Center.
Register today 250. 878. 6690
http://www. okanaganfirstaid. com
more...
From Just ONE Recruitment and Training Limited
Managing Conflict Aggression Violence
...care (Particularly in the learning sector) staff a greater understanding of the reasons young people demonstrate specific negative behaviours including self injury, physical violence and the damaging of property. The course looks to improve staff skill/ knknowledge in helping young people manage those behaviours whilst at the same time ensuring staff safety is equally paramount.
The course
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From GACPRAndSafety.com
CPR and First Aid
All of our instructors are certified by national organisations,
We teach CPR and First Aid classes for Health Care Providers, Teachers, Childcare Professionals, Babysitters.
You will learn CPR, Basic First Aid which includes how to administer an Epi-Pen and how to set up an emergency plan.
We teach oxgyen admin. Blood borne pathogens classes.
.
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From Dynamis Insight
The Law and Using Reasonable Force, Briefing for Managers


... questions in regards to the use of Physical Restraint in care environments and in relation to Vulnerable People:
As a manager, what are the Health and Safety implications with regards to personal safety in the workplace?
What laws govern the use of force by staff in our occupation?
What are the primary issues a court will examine in relation to use of force?
What circumstances
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From Value-Train
Lean Enterprise




...minology, and practical methods for applying it to health care organizations. We have developed practical, experienced based course material and class exercises to aid your learning.
This course is 3 days long and covers the basic principles and will be enough to launch you on your Lean Journey. Lean is a simple discipline to learn but is often misinterpreted so takes some careful
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From blsinstructors and company
Basic Life Support Training Instructors & Company
...id:
Meets current National Standards for the Lay Rescuer Care for the sick or injured.
CPR Training:
Meets current National Standards for the Lay Rescuer or the Healthcare Provider. Two-year renewal/expiration dates must be designated on all American Heart Association (AHA) Emergency Cardiovascular Care (ECC) course cards. Employers may determine if their employees need more frequent
more...
From JEM Business Solutions
Value Who You Are
Make a decision to care for yourself, accept your weaknesses, and acknowledge and build upon your strengths.
more...
Customer Service - A Strategic Advantage
Leaders in today s rapidly changing business world have determined that there is more to success than catchy advertising campaigns. Whether it s a business, a professional practice, a health care facility, or a government agency, success comes to organizations that are dedicated to looking after their customers. Quality alone isn t enough.
High-performance organizations have realized that their
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From Mercian Security & Training Solutions Ltd
EDEXCEL Level 2 BTEC Award in Door Supervision

...
Key Areas
* The role of door supervisors
* Customer care
* Social skills
* Licensing law
* Health & safety at work
* First aid
* Fire safety
* Emergencies and emergency procedures
* Drugs
* Searches
* Refusing entry
* Eviction
* Use of force
* Offensive weapons
* Arrest
* Scene preservation
* Conflict management
* Physical interventions
Qualification/ s
Edexcel Level
more...
From BioMed Informatics India
Final Semester Projects - Bioinformatics Cheminformatics
...ulti Speciality Hospital with excellence in modern health care, having state of the art Infrastructure facilities, Ventures BioMed Informatics in the field of Chemi / Bioinformatics by keeping in view of the tremendous applications in improving the quality of the health care. We are the pioneers in research areas of Bioinformatics & Cheminformatics and had been extensively involved in the
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From ALS Training
Comprehensive Food Safety Courses for both Accredited and Non-accredited Qualifications
...ng staff, Bar Staff, Retail Operatives, Nursing Staff and Carers in Care Homes, and other associated personnel such as Maintainence, Cleaners, and even Gardeners if they frequently enter the main food business building will all require a degree of training in Food Hygiene and for this purpose a New qualification 'Level one Award in Food Safety' is now required and replaces the original '
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From Onsite Performance Solutions
Powerful Communication Skills for Health Care Professionals
...Care Teams
Course Overview
Powerful Communication Skills for Health Care Teams uses the FLEX Care communication model, a practical and valuable tool created specifically for medical staff. FLEX Care was developed from researched data collected from both patients and health care professionals over a six-year period. It is based upon the well-known and validated framework, the
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From Launsby Consulting
Design of Experiments - Public Seminar


Our four-day introductory and intermediate topics course on design of experiments provides the attendees with the skills necessary to setup and analyze powerful orthogonal array experiments. Compared with traditional testing strategies, companies typically obtain a 50% reduction in the time and money required to conduct tests when applying the powerful approaches of DOE.
Efficient and effective
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From RB Health and Safety Solutions Ltd
Paediatric First Aid

...ing in out of school, pre schools, playgroups or full day care settings and caring for the under 8's (meeting OFSTED requirements).
What Will They Learn?
An awareness of likely First Aid situations which may occur when looking after children and an appropriate way of dealing with them successfully.
Course Content:
Insight into Regulations
CPR (Children)
Choking
Anaphylaxis
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From Leihoku Group, LLC
Adult CPR
Gain knowledge and skills necessary to prevent, recongnize, and provide basic care for injuries and sudden illnesses until advanced medical personnel arrive and take over. This course covers first aid, adult CPR, and use an Automated External Defibrillator, or AED.
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From blue concept training
Public sector workers conflict training

blue concept training has a wealth of experience training Public Sector workers. Through this experience we understand the operating culture and the challenges faced by local government managers. As a result of our close working relationship with the public sector we have developed programmes that achieve exceptional results.
The public sector working environment is constantly changing, this
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Conflict Management Skills for dealing with customers
This conflict management training benefits individuals and teams who have to deal with conflict and difficult people in the workplace. We adapt our training to meet the specific customer issues and the needs of participants. During the course we will work with participants to develop bespoke solutions for real-life situations.
We learn very early in our development as human beings various ways
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From MedicoLogic
Medical Terminology for Sales Professionals

...ignificant support in their interaction with other health care professionals.
Courses are designed as part of the continual professional development or to meet specific "in house" training needs.
Medical sales activity often makes reference to anatomy, physiology, medical conditions and their pharmaceutical treatments. Consequently, our courses are designed to provide a short introduction to
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From QED Training
From Bryce Care Training Services Ltd
Moving and Handling in the Care Home



This training course examines one of the most dangerous tasks that staff can undertake. More nurses and care staff suffer manual handling injuries each year than any other group of workers. Yet the moving of people is fundamental to the work of a care home.
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From Neptune Microsystems
H1B VISA Sponsorship



...ange their employers are welcome to join us. We will take care of filing fees. You can bring in the existing project on which you are working currently; we will provide you attractive percentage. If you are looking for project, we will help you find with our extensive client network.
Welcome to US CITIZENS/Transfers/ OPT/CPT, Green Cards
Freedom to find your own project
Freedom to choose
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From Arcadia Alive Ltd
Conflict Management Skills



This conflict management course benefits individuals and teams who have to deal with conflict and difficult people in their workplace. The course is modularised to adapt to the needs of participants who may be dealing with conflict from either external customers, internal customers or within their team.
It is a highly practical course and participants learn through a range of training approaches
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Safe Lone Working



Small things account for big risks when you are working alone, particularly if the environment is 'off-site' and unknown to you. These risks need to be addressed in order to ensure the personal safety of lone workers.
If you are a health visitor, care worker, taxi driver, meter reader, transport or delivery worker, emergency services or security worker, to name but a few, you will need to know
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From Paramount Training Services (PTS)
Certified Care & Nursing Assistant


...Care or Nursing Assistants, it is known by many names: Nurses Aides, Patient Care Technicians, Home Health Aides and more, depending on where you live and work.
If you are interested in learning more about becoming a Certified Care & Nursing Assistant (CCNA) that will lead up to gaining a National Vocational Qualification (NVQ) or more information in a career in health care profession
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Health & Social Care
...Care assistants, also known as nursing assistants and nursing auxiliaries, help other health care professionals with the day-to-day duties surrounding patient care. Patients may be elderly, suffering long-term sickness, recovering from surgery, have mental health problems, physical disabilities or learning difficulties.
Care and nursing assistants work in hospitals, residential care homes, and
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From Boston University Corporate Education Center
Certificate in Applied Business Analysis Evenings Saturdays
...career growth with Boston University s new Certificate in Applied Business Analysis. With a focused curriculum taught by skilled business analysis practitioners, the program helps you acquire new skills and apply them immediately to your career. Our format is specifically designed for today s professional, who can t afford to take time away from an already crowded schedule.
Our students come
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Certificate in Applied Project Management Days
...to acquire new skills and apply them immediately to their career.
Our students come from many disciplines information technology, health care, telecommunications, financial and retail services. They are motivated to contribute and to learn more every day.
What s Unique About BUCEC s Certificate in Applied Project Management Program?
Our program focuses on a real-world project format.
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From QED Training
Equal Opportunities and Diversity





We offer courses in all equality laws and diversity issues from an employment and service delivery perspective,including the new AGE DISCRIMINATION Directive.We can provide basic,intermediate and advanced training in:-
Duty to Promote Equality
Sex Discrimination Act
Race Relations Act
Disability Discrimination Act
Religion and Belief Directive
Gays,Lesbians and Bisexual Directive-Sexual
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From CDI College of Business Technology & Healthcare
Personal Support Worker
...care services for people living at home and in long-term care facilities?
The Personal Support Worker program is designed to provide you with the skills and training to attend to the physical and emotional needs of clients. You will gain the tools to provide direct care in a variety of health care environments.
The curriculum emphasizes basic skills that includes: observing and
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From Entelechy, Inc.
Focusing on the Customer


Focusing on the Customer
Overview
Increased competition has given customers more choices than they have ever had before. Good customer sales and service have become the norm in the past 15 years. As a result, customers expect more. In a competitive environment, we need to be better than the competition.
Each customer needs to feel that he or she has all of your attention as if he or
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From Highland Body Language Training Consultancy
Communication Skills

MY BODY IS MY LANGUAGE
This popular course teaches the building blocks of non-verbal communication skills, and is essential for all levels of staff. Learn how to improve your communication skills, see yourself as others see you, and use someone else's non-verbal behaviour to your advantage.
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From C M Health & Wellness Consultants
Customer Service Training for Health Care Professionals

...ger,nervousness etc. Physicians,Nurses and Allied Health Care professionals are the foundation of the health care system. Through this elite team of providers patients seek compassion, nurturing and empathy toward their unique and individual situation. As we become more technologically advanced, we have lost our compassionate touch. Your staff will learn how to:
Improve your facility
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From Money Marketing Limited
CeMAP Examinations - Training Courses 495


Are you looking for help with your CeMAP examinations?
Would you like to become a mortgage broker?
* Are you intent on being successful?
* Are you determined to become a high earner?
* Would you like to be in charge of your own destiny?
* Do you think that you would enjoy helping people with their finances?
Well then .. this may just be the opportunity that you have been looking for! The
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CeMAP 2 Exam Qualifications - 495


Are you looking for CeMAP 2 examination qualification training?
Would you like to become a mortgage broker?
* Are you intent on being successful?
* Are you determined to become a high earner?
* Would you like to be in charge of your own destiny?
* Do you think that you would enjoy helping people with their finances?
Well then .. this may just be the opportunity that you have been looking for
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From BC Safety Solutions
Standard First Aid / CPR

This is the course that everyone should have! Learn how to recognize, evaluate and treat victims of accidents and sudden illnesses. Topics covered include: Safety, Wound care, Medical Emergencies, Fracture care, Environmental emergency care, Adult CPR, Airway Obstruction (choking) and AED use. 3 year First Aid / 2 year CPR/AED certifications issued through ECSI.
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From Dr. Eric Nicely
Therapist Self-Care, Sept 2006

...
Enhance your well-being while exploring self-care strategies. Escape to a Tuscan villa for a program that includes: 18 CEUs; authentic local food; tours of medieval towns and wineries; and more.
Self-Care for Therapists
This course is designed for mental health professionals involved in the provision of therapy. Specific hazards are associated with conducting psychotherapy and
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From The Career Center
Dental Coding
This course provides instruction and exercises in:
Dental Terminology
The Claims Process
The ins and outs of Dental Coding
Dental documentation and how to interpret it
Managed Care to Fee For Service Insurance Plans
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From Dr. Eric Nicely
Personal Renaissance in Tuscany: Therapist Self-care

...care is a five-day workshop, including didactic course material, experiential opportunities, and cultural and historical activities.
The didactic and experiencial portion of the program is the basis of CEU credit you will receive, and includes 18 workshop hours (approved by APA for Psychologists). Other activities are integrated into the program to provide a solid foundation in self-care
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From Boston University Corporate Education Center
Certificate in Applied Project Management Evenings
...to acquire new skills and apply them immediately to their career. The evening format is particularly suited to today s professional, who can t afford to take time away from an already crowded schedule.
Our students come from many disciplines information technology, health care, telecommunications, financial and retail services. They are motivated to contribute and to learn more every day.
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From GB Training & Consulting
Delivering Customer Service on the Front Line


Who should attend?
Anyone who interacts with customers on a regular basis either face to face or on the telephone and wants to learn new skills or refresh existing ones.
What will you achieve?
By the end of the workshop you will have explored the subject of customer service, identifying and practising the skills and behaviours that are needed to deliver to a consistently high standard.
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From Crossroads Consulting
Back to Basics Supervision

Back to Basics Supervision - Often we forget the basics of supervision in our day-to-day operations. Whether we are a new supervisor or a long-time manager, our bag of tools may become rusty without use and proper care. Back to Basics Supervision is a two-hour workshop that looks at the characteristics of management, attitude, self-confidence, coaching, the circle of motivation and a success
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Hitting the Mark Customer Service

Hitting the Mark Customer Service - We strive to hit the mark every time with our guests. We know that may not always be possible; however, it is critical to your team s and your organization s success that when we miss the mark, we go for another try. Hitting the Mark Guest Satisfaction is a look at the Top 10 Service Attributes, Guest Complaint Facts, Words to Use and Body language. We
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From Dr. Eric Nicely
Personal Renaissance, Sept 2006
...
Enhance your well-being while exploring self-care strategies. Escape to a Tuscan villa for a program that includes: 18 CEUs; authentic local food; tours of medieval towns and wineries; and more.
Self-Care for Therapists
This course is designed for mental health professionals involved in the provision of therapy. Specific hazards are associated with conducting psychotherapy
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From Hawk Associates
Customer Service Certificate
...common: they treat their customers well. Customers don t care what goes on behind employees only doors; they just want to be helped with what they need! All industries should require basic customer service skills as pre-requisite for employment.
This course is designed for incumbent workers who wish to improve their status; Job Seekers and Career Changers who wish to better their chances
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From Arthur McNeil Institute
Medical Administration Program
Arthur McNeil has become one of the most referred institutes for medical Administration and Billing training. Arthur McNeil Medical administration students will receive training in medical office administration. The program includes anatomy and physiology, medical terminology, third party billing and medical office procedures. Written and Oral communication along with critical thinking is
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From People Tree Training Northampton
Customer Care - Putting People First & Complaint Handling for 'Happy Endings'

Learn to understand key interpersonal skills that can make every communication with your customer a positive one. Understand the important stages of our communication and how your attitude can predetermine an outcome. Working on group and team activities during this one day course we examine customer care in detail and set clear standards of service. We look at the links between motivation and
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From Darryl Freeman Training and Consultancy
Training for Foster Carers



DFTC is able to deliver a range of courses designed specifically for foster carers.
For information about programmes including working with challenging behaviour and an introduction to attachment, please contact us for more details
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