Instructor Led Care Training in Canada

LRFD - Bridge Substructure Design Workshop ...need on the part of owners to demonstrate greater duty of care. Bridges are the most important part of transportation infrastructure. The conception, development and worldwide construction of bridges represents the most interesting and important achievements in civil engineering. Their safe, efficient and economic operation requires that the bridges be designed and constructed so they can be  more...

We Care Customer Service Training Location: Toronto Date: 2008-05-15 List Price: $225 Offered Price: $180.00 Seats Available: 2 The We Care Customer Service seminar offers managers and frontline staff new ways to provide exceptional customer service. The seminar offers: - Practical skills - Small group discussion - Time to ask questions For more information please call 1-877-313-8881 or copy this link into your browser:  more...

Introduction to Computers Designed to help you get comfortable with your computer, this course covers the basic features of Microsoft Windows, Microsoft Word, Outlook Express, and using the Internet. Find out how to work with Windows to open and close programs and documents, manage your files, find lost files, get help, and take care of your computer. You'll also create and format basic documents in Microsoft Word, learn  more...

Elite Customer Service Module 26 ... situations and challenges and show people that you truly care through your actions and the attitude that you project. # We will discuss the significance of basic codes of conduct for elite customer service and how your interactions with a customer should make them feel for better overall results. # Gain the necessary knowledge to suppress and resolve conflict using a variety of techniques  more...

Client Care Representative CCR Certified Training Program 2 Days ...Health Relationships Spiritual Financial Environment Career Module 8 - Problem Solving Skills Problem solving process 1. Situation appraisal 2. Setting priorities 3. Understanding the facts 4. Determine what changed 5. Determine possible alternatives 6. Select most effective alternative 7. Implement the solution 8. Verify the solution 9.  more...

Introductory PC Troubleshooting and Maintenance ...roubleshooting skills and maintenance advice you can take care of the most common PC difficulties. You'll also learn about computer viruses, spyware and other malware and what to do to stop them in this hands-on workshop. During this half-day session, participants will learn: basic maintenance for optimal performance common PC problems and solutions updates for operating systems and  more...

Introductory PC Troubleshooting Maintenance - inettool Avoid the frustration of a computer that doesn t work! With some basic troubleshooting skills & maintenance advice you can take care of the most common PC difficulties; also learn about computer viruses, spyware & other malware & what to do to stop them.  more...