Instructor Led Care Training in United Kingdom
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Care Seminar Schedule
| Program | Location | |||
|---|---|---|---|---|
May, 2012 | ||||
| 12th May | Twelve hour Paediatric First Aid Course | Yiewsley, Middlesex | [Register] | |
| 21st May | Managerial Facilitation of V...tomer Service Excellence Course | London, London | [Register] | |
June, 2012 | ||||
| 16th Jun | Twelve hour Paediatric First Aid Course | Yiewsley, Middlesex | [Register] | |
July, 2012 | ||||
| 7th Jul | Twelve hour Paediatric First Aid Course | Yiewsley, Middlesex | [Register] | |
| 23rd Jul | ISO 9000 Quality Systems | London, London | [Register] | |
August, 2012 | ||||
| 25th Aug | Twelve hour Paediatric First Aid Course | Yiewsley, Middlesex | [Register] | |
September, 2012 | ||||
| 17th Sep | Modern Quality Systems and ISO 9000 | London, London | [Register] | |
| 22nd Sep | Twelve hour Paediatric First Aid Course | Yiewsley, Middlesex | [Register] | |
November, 2012 | ||||
| 17th Nov | Twelve hour Paediatric First Aid Course | Yiewsley, Middlesex | [Register] | |
December, 2012 | ||||
| 8th Dec | Twelve hour Paediatric First Aid Course | Yiewsley, Middlesex | [Register] | |
| 16th Dec | Client or Customer Care | London, London | [Register] | |
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Comprehensive Real Estate Management


...- An Introduction to Organisational Development
- Client Care For Real Estate Managers
- Who is a a front-line staffa ?
- Who has customer/ client-relation and customer/ client-relation responsibility?
- Value of front-line staff to organisational effectiveness;
- Features of a Client-Driven Organisation
- Internal & External Factors Influencing Client Behaviour
- Client
more...
Comprehensive Real Estate Management
Managerial Facilitation of Value-Added Customer Service Excellence Course


...GY POLICY
- Benchmarking And Good Practice In Customer Care
- Balanced Scorecard
- Internal & External Factors Influencing Client Behaviour
- Client Motivation
- Responsibility Of The Service Provider And Manufacturer
- Value Of Front-Line Staff To Organisational Effectiveness
- Features Of A Client-Driven Organisation
- How Can We Assure Clients That They Are Getting
more...
Modern Quality Systems and ISO 9000


...adverse event type and cause)
- ISO 22870: 2006-Point-of-care testing (POCT) (Requirements for quality and competence)
- ISO/ TS 29001: 2003-Petroleum, petrochemical and natural gas industries (Sector-specific quality management systems, Requirements for product and service supply organizations)
- ISO/ IEC 90003: 2004-Software engineering (Guidelines for the application of ISO 9001: 2000 to
more...
ISO 9000 Quality Systems


...adverse event type and cause)
- ISO 22870: 2006-Point-of-care testing (POCT) (Requirements for quality and competence)
- ISO/ TS 29001: 2003-Petroleum, petrochemical and natural gas industries (Sector-specific quality management systems, Requirements for product and service supply organizations)
- ISO/ IEC 90003: 2004-Software engineering (Guidelines for the application of ISO 9001: 2000 to
more...
Client or Customer Care

... ability to manage internal and external customer/ client care environments;
15. Demonstrate their expertise in leading a customer/ client care team;
16. An understanding of the fundamentals of leadership and management;
17. Exhibit leadership in dealing with a the irate customer/ clienta ;
18. Provide examples of the legal application of a Fitness For Purposea ;
19.
more...
Human ResourceManagement a Practitioners Approach


...iendlya work environment - manifest in a bias-free career & promotion system and reduction in work-family conflict.
- Demonstrate their understanding of a sentiencea as a basis for discrimination.
- Have devised a system by which gender, racial and ethnic heterogeneity are promoted.
- Be aware of the de-moralising effect of a resonationa .
- Be able to recognise
more...
From Pitman Training Centre London
Receptionist Training - The Professional Receptionist Seminar

We'll help you understand the importance of the receptionist's role and explain how to project the best image for your company
Following the seminar, you'll demonstrate increased work effectiveness and application of the key responsibilities involved in this job role.
Held at our High Holborn training centre, visit www.holborntraining.co.uk for more information and dates.
more...
From Alan Mars
Voice Care
...Care and Alexander Technique for teachers...
Hoarse? Straining vocally? Poor postural alignment? The Alexander Technique is well known as a method for dealing with bad backs and the stresses and pains of modern life. It is also an extremely effective method for dealing with voice and breathing problems.
F. M. Alexander was an actor who experienced voice and breathing problems on stage.
more...
Free your Voice with Alexander Technique. One-day courses in Brighton BN1 2LR
Free your Voice with Alexander Technique
Courses at
Evolution Arts
2 Sillwood Terrace
Brighton BN1 2LR
info@evolutionarts. org. uk
01273 204204
Voice, Singing & the Alexander Technique
Learn some simple and effective ways to use your voice with greater ease and power. Experiment with simple vocal and breathing exercises. Explore the anatomy of confidence. Sing some beautiful group
more...
Voice problems? Sore throat? Hoarseness? VOICE CARE & ALEXANDER TECHNIQUE for TEACHERS. Teachers voice care London, Sussex & UK
Voice clinics have reported that teachers account for as much as 15% of their total case-load. This amounts to five times the national average for the population as a whole. A quick poll of your staff will most likely reveal an additional host of stress and musculo-skeletal problems. An integrated approach makes perfect sense.
Alexander Technique is better known as a method for dealing with
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Voice problems? Sore throat? Hoarseness? Stress & strain? VOICE CARE & ALEXANDER TECHNIQUE for TEACHERS. London, Sussex & UK
Voice clinics have reported that teachers account for as much as 15% of their total case-load. This amounts to five times the national average for the population as a whole. A quick poll of your staff will most likely reveal an additional host of stress and musculo-skeletal problems. An integrated approach makes perfect sense.
Alexander Technique is better known as a method for dealing with
more...
From H2 Training & Consultancy Ltd
Customer Service


Good customer service is the basis for sustained increases organisational success. This course will enable participants to meet the ever-increasing needs of their customers, and can be developed from a range of modules to meet your exact requirements. The course will use a range of relevant, powerful and motivating activities that draw on participants own experiences and generate ideas to make
more...
From RapidBI Ltd
Ready made training content courses



Looking for a course, but it is not cost effective for you to put everyone on it? then why not look at our ready-to-use training materials.
Everything you need including detailed trainers notes, participant handouts, certificates, ppt slides etc
WRITTEN WITH YOU IN MIND
These packs have been written with non-trainers in mind. Our trainers notes will take you step-by-step, page by page and
more...
Infection Control - train the trainer





A cost effective in-house programme which will provide you with materials and skills to run Infection control training in house.
The course will look at:
The law with respect to Infection control & clinical waste management
Responsibilities
Chain of infection
Hand-Washing
Prevension & PPE
Controling the Risk
Cleaning
Waste Disposal
Train 1-6 people on one site using your own
more...
From WWP Training Ltd
Achieving Excellence in Customer Care
Positive route to success
Anyone who communicates with internal and/ or external customers and provides a service to them, either face to face or on the telephone, needs to understand the importance of good customer care.
This programme is for you if
you need to increase your awareness of customer relationship building and understand its importance to the organisation. You will also learn
more...
Principles of Customer Care
Positive route to success
Communication with internal and external customers is crucial to the success of any business.
This programme is for you if
you need to increase your awareness of customer relationship building and understand its importance to the organisation. You will also learn some simple and reliable techniques for dealing with difficult and challenging people.
more...
From Control Security Limited
BTEC Level 2
Control Security Ltd offer training in vehicle immobilisation once a month in a Central London Location for trainees within the wheel clamping industry. Courses are designed for people just starting out within the Wheel clamping industry of for people who may be returning to the industry.
Who is the course for?
For those currently working as a Wheel Clamping or those wishing to begin work as a
more...
From Safety Training Courses
Manual Handling Train the Trainer






This course is designed to equip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities.
The course will cover:
* Health and Safety Legislation
* Risk Assessment and Management
* Case Studies
* Safe Manual Handling
more...
Manual Handling Train the Trainer Manchester
This course is designed to equip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities.
The course will cover:
* Health and Safety Legislation
* Risk Assessment and Management
* Case Studies
* Safe Manual Handling
more...
Moving and Handling People Train the Trainer Glasgow
This course is designed to equip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities.
The course will cover:
* Health and Safety Legislation
* Risk Assessment and Management
* Case Studies
* Safe Manual Handling
more...
Manual Handling Train the Trainer Glasgow
This course is designed to equip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities.
The course will cover:
* Health and Safety Legislation
* Risk Assessment and Management
* Case Studies
* Safe Manual Handling
more...
Manual Handling
This course helps employers to comply with Health and Safety Law and also helps to take care of the health, safety and welfare of their employees.
Course Outline:
* Health and Safety Legislation
* Risk Assessment and Management
* Case Studies
* Correct Manual Handling
* HSE Guidelines
* Lifting Operations and Lifting Equipment Regs (LOLER)
* Reporting (RIDDOR)
* Spinal Anatomy and
more...
Moving and Handling People
...tion
* Risk Assessment and Management
* Case Studies
* Care Plans
* HSE Guidelines
* Lifting Operations and Lifting Equipment Regulations (LOLER)
* Reporting (RIDDOR)
* Principles of th Hoist and Other Moving and Handling Equip
* Human Rights Act / Disability Discrimination Act
* Spinal Anatomy and Back care
Quality Professional Training at Great value:
All trainers are highly
more...
Moving and Handling People Train the Trainer
This course is designed to equip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities.
The course will cover:
* Health and Safety Legislation
* Risk Assessment and Management
* Case Studies
* Safe Manual Handling
more...
From Medical Services Training
Intermediate Medical Terminology
... and confidence and maximise the effectiveness of patient care.
The objectives of the course are to enable delegates to be able to:
a identify root word terminology relating to:
-ear, nose and throat (ENT) & respiratory system;
-obstetrics and gynaecology;
-orthopaedics;
-cardiology;
-gastroenterology;
-nephrology;
-general medicine/ general surgery.
a state the meaning of
more...
From Opposite Leg Creative Company Ltd
Communication Skills Training
Overview - Communication Skills
Delivered in Opposite Lega s humourous and playful style, participants will:
*
Engage with their natural communication skills and resources
*
Begin to find and nurture those communication skills in themselves
*
Improve their listening skills
*
Learn how to build rapport through body language
*
more...
From Cosensa Learning & Development Ltd
Customer Care - Developing a Care Culture
...nd build upon a positive and informed culture of customer care within their organisation.
Contents:
By the end of this training course each delegate will be able to:
Identify the different kinds of customer
Establish why poor customer care happens
Describe customer likes and dislikes
Grasp the importance of the lifetime value of each customer and of building sound relationships with
more...
Managing Excellent Customer Service
...s perspective
The service/ profit chain and the customer care balance sheet
Customer service strategies that work: Case Studies
Aligning customer service strategy with a business strategy
The five dimensions of service quality
- Tangibles - Reliability - Responsiveness - Assurance - Empathy
Ongoing measurement and monitoring to support
E-CRM and related technologies
How to manage and
more...
Managing difficult situations on the telephone
Course Objectives:
This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop their relationship with a customer and control situations in order to achieve a positive outcome whilst on the phone.
Contents:
By the end of the session
more...
Reception and Telephony Skills
Course Objectives:
This course is designed to assist delegates to create the right first impressions for all visitors and callers. Delegates will be shown how to master the essential communication skills to ensure clients and other visitors receive a professional, efficient and courteous impression of your organisation.
Contents:
This course includes a variety of modules including: -
The
more...
Managing the Salesforce
Course Objectives:
Sound motivation and communication skills are essential to good sales management practice. Both these skills are interwoven throughout this highly interactive two day course which is an invaluable programme for Sales Managers relatively new to the managerial role.
This course is intended for Sales Managers who have gained some experience within their role, but have received
more...
From Teach Therapy
Hot Stone Massage Course
This is a 1 day fully accredited course open to qualified massage Therapists, successful completion will allow you to offer this deeply relaxing and popular therapy to clients. Accredited with the Federation of Holistic Therapists.
Venue: Express Holiday Inn Newport, situated 2 minues off the M4 at junction 28 with free all-day parking and reduced rates for our students if you need to stay over.
more...
From Shindo Training
Emergency First Aid at Work



HSE EMERGENCY FIRST AID AT WORK
COURSE DURATION: 1 days /6hrs
FEE (PER PERSON): 50. 00
GROUP FEE: 400. 00
OVERVIEW
Shindo Training in conjunction with CRW Training, are proud to offer HSE approved courses.
This course has been designed to meet the requirements of the First Aid at Work Regulations 1981. It has been accredited by the Health & Safety Executive as an approved course
more...
HSE First Aid at Work


COURSE DURATION: 3 days / 18hrs
FEE (PER PERSON): 150. 00
GROUP FEE: 1200. 00
OVERVIEW
Shindo Training in conjunction with CRW Training, are proud to offer HSE approved courses.
This course has been designed to meet the requirements of the First Aid at Work Regulations 1981. It has been accredited by the Health & Safety Executive as an approved course under the regulations to give
more...
First Aid at Work Refresher


COURSE DURATION: 2 days / 12hrs
FEE (PER PERSON): 100. 00
GROUP FEE: 800. 00
OVERVIEW
Shindo Training in conjunction with CRW Training, are proud to offer HSE approved courses.
This course has been designed to meet the requirements of the First Aid at Work Regulations 1981. It is recommended that those who already hold a 4 day FAW Certificate should renew through this course within
more...
Defibrillation AED


...s participants the skills and knowledge needed to provide care for adults experiencing sudden cardiac arrest through the safe use of an automated external defibrillator (AED). Also to learn how to use the AED pads on child victims between the ages 1-8 or less than 55lbs.
COURSE CONTENT
What defibrillation is and how it works
The causes of sudden cardiac arrest.
The role of CPR in
more...
From LGA Training Ltd
Level 2 Award in Paediatric First Aid Training




...who has a responsibility for their welfare whilst in your care.
It is ideal for individuals who are responsible for children and infants, who wish to gain a nationally accredited Level 2 Award.
This two-day course satisfies the guidelines and criteria as laid down by the Early Years Foundation Stage (EYFS) and OFSTED.
In order to obtain this qualification, you must attend both days and
more...
From MGM Training Limited
Twelve hour Paediatric First Aid Course
...n NVQ assessor for those working towards and NVQ in Child Care and Education.
Who should attend
a People responsible for the care of young children
Course syllabus
a First Aid and National Standards
a Role of a First Aider
a Accident reporting and the First Aid box
a Incident Planning
a Casualty Action Plans
a Primary Survey
a Recovery Position
a Infant
more...
From Ripley Training Limited
Customer Care Skills
Ripley Training Ltd specialises in designing and delivering effective learning interventions including public/in-house training programmes and professional consultancy. We offer learning solutions to optimise performance in small, medium or large businesses across Yorkshire.
more...
From Pearlcatchers Ltd
Managing Service Quality - the key to improving the customer experienc


...corresponding tools to manage product quality. Customer Care programmes cannot compensate for ineffective service outcomes, and research shows that customers loyalty cannot be bought with discount schemes or compensation.
This event introduces participants to some powerful and effective techniques to put structure and method alongside the natural enthusiasm to do a good job for the
more...
From Safer Food Scores
Level 3 Award in Supervising Food Safety in Catering
...ther related industries e. g. those providing food in the care industry). The qualification is also suitable for those owning/ managing smaller catering businesses. There are no pre-requisites for the intermediate food hygiene qualification. However it is a good idea for you to already have the Foundation (Level 2) food hygiene training certificate. Arrangements are in place for special needs.
more...
From CP Training Consortium
Advanced Materials Storage Management - Policy and Process
...tionale behind methods, procedures and techniques for the care and storage of materials and equipment.
Stores managers need to know the rationale behind the procedures and practices employed in their facility. Their understanding and knowledge must be at a level such that they can manage their supervisory staff with confidence and authority. They must be able to contribute strongly to policy
more...
Practical Materials Storage Management
At the heart of the Procurement and Logistics business is the need for materials to be available and in good condition when required for use by the customer.
Equip your front line warehouse and storage supervisors with the knowledge and skills that will enable them to:
Manage, organise and operate the storage regime and environment most appropriate to the materials in their care
Ensure that
more...
From Pitman Training Hastings
Receptionist Diploma



...career then becoming a receptionist could be the right move for you. This Diploma gives you the necessary skills in telephone call handling, keyboard and good administrative skills; the essentials of a good receptionist. If you like taking care of people but dona t want the responsibility of being a manager or team leader then this role can offer you a great chance to liaise with and
more...
From Breathing Space Personal Growth Ltd
Embracing the Change A Mindful Journey through Menopause



...ing yourself a developing self-compassion; mindful self-care; simple stretches for groundedness and flexibility
a Increasing enjoyment and appreciation in day-to-day life
a Developing a Mindful First Aid kit a Simple strategies to help you a weather the storma and stay stable in challenging times
a Exploring who you are now: Letting go of the past, accepting the present,
more...
From Academy of Creative Training
One Year Foundation in Acting
...ork freely, safely and confidently with professionals who care.
Students will have the opportunity to develop skills and techniques in acting, movement, voice and singing. Students will explore the use of dramatic language in a range of contexts to help free their expressive abilities and extend their range. The skills acquired will be applied to rehearsals where students will be working on
more...
From ALS Training
Comprehensive Food Safety Courses for both Accredited and Non-accredited Qualifications
...ng staff, Bar Staff, Retail Operatives, Nursing Staff and Carers in Care Homes, and other associated personnel such as Maintainence, Cleaners, and even Gardeners if they frequently enter the main food business building will all require a degree of training in Food Hygiene and for this purpose a New qualification 'Level one Award in Food Safety' is now required and replaces the original '
more...
From Professional Development International
Two Day basic cervical smear course
A basic course that is commissioned by Plymouth Primary Care Trust and Cornwall PCT for the past eleven years. Following two classroom based sessions , the remainder of the course takes place over six months and requires two assessments by an external assessor which is arranged by us. Please see course shedules at www. pdinet. co. uk
more...
From Medway Safety Limited
Paediatric First Aid Course 2 Days
This course is intended for those persons providing care for children as part of their occupation and is suitable for foster parents, nursery staff, childminders and similar. Cost is 135 plus vat
more...
From Professional Development International
Immunisation Update
This half update is for any health professional who provide travel advice or immunisations. It is particularly useful and indeed essential for Practice Nurses. It covers up to date immunisation schedules and advice form the DOH and the content is according to the national standards as laid down by the JCVI .
more...
From 1st Response Medical Services Limited
HSE First Aid at Work



Health and Safety law requires that all employers have to make "adequate" first aid provision for their employees. This course ensures this requirement is met, whilst guaranteeing that first aid personnel receive quality training that will leave them confident and skilful in applying a range of practical and life-saving techniques in the workplace.
more...
From Brenell Training Consultants
Customer Service Training


Great customer service is vital to any business and we provide customer service training for businesses and organisations in Bristol and across the UK.
Every employee represents your organisation to every client they come into contact with and what they say, how they say it and what they do leaves a lasting impression in the mind of your customers.
Our customer service courses ensure
more...
From Dita Consulting
3 Days Common Induction Course
...mmon Induction Course designed for people entering social care work and those changing roles or employers within adult social care. We have set out the areas of knowledge that care workers need to know before they can work unsupervised. The standards are not set at any particular qualification level, but certification of competence will be issued upon successful completion of the course.
more...
From Paramount Training College
Dementia Awareness
...ntia training course is aimed at all staff working in the care environment who work with older people with dementia. A general understanding of the issues associated with Dementia will be established. Attendees of this dementia course will gain under-pinning knowledge of the below issues and therefore will be able to put this into practice where necessary.
Outline of Demntia Training Programme
more...
From Donington Training
Helping Skills
...ches, teachers and tutors. These are essential skills for care and health workers. They are also important skills for managers and anyone whose work involves selling, giving advice or otherwise supporting people. In addition the skills are valuable in all forms of personal relationships.
The course covers a wider range of interventions than is covered in counselling training and it addresses
more...
From Dita Consulting
Moving Handling Course
...care training delivery team, who are local to you and from care management or care service backgrounds, with their own care qualifications, understand your needs and just how challenging managing a care home or a care service can be.
Your care training will be tailored to meet your needs and our flexible approach to both NVQs in care, care management training and your mandatory care
more...
Child Protection Awareness
... abuse, and how it may manifest itself within the client/ carer relationship.
Outline of Programme
On completion of the course, delegates will understand:
a The following different forms of abuse: physical, sexual, emotional, financial and institutional
a Self neglect and neglect by others
a The possible signs/ symptoms associated with physical, sexual, emotional, financial and
more...
Infection Control Awareness
...view
This course is aimed at all staff working in the care environment. Individuals will understand the importance of why we need to have infection control measures implemented in the workplace. At the end of this training course the candidate will be able to state the obligations and responsibilities that should be performed when dealing with infection control issues. In addition, they
more...
Safeguarding of Vulnerable People SOVA
Course Title: Safeguarding of Vulnerable People (SOVA)
Overview
This course is aimed at raising awareness of the importance of Safeguarding Vulnerable People. Staff completing this course will be in a better position to implement their company adult protection policy and the procedures they should follow.
Outline of Programme
On completion of the course, delegates will understand:
The
more...
Mental Health and Learning Disabilities
... will help you develop the skills needed for a successful career in the Care Sector - whether or not you're already working in the care industry.
You'll gain an understanding of the various skills needed to be effective in a nursing or residential home position, and learn about the GSCC Code of Practice for Social Care Workers and the responsibilities of the care worker.
You will cover a wide
more...
Care Mental Health Support Training
... will help you develop the skills needed for a successful career in the Care Sector - whether or not you're already working in the care industry.
You'll gain an understanding of the various skills needed to be effective in a nursing or residential home position, and learn about the GSCC Code of Practice for Social Care Workers and the responsibilities of the care worker.
You will cover a
more...
From The Training Experts Ltd
Effective Telephone Techniques
This interactive one day course will ensure that your staff always project the correct image to your potential customers and clients, ensuring your company stands out from the crowd. It is written with both the customer and the organisation in mind and focuses on maximising service and customer care.
Target group
This course is aimed at any personnel who use the telephone as a means of
more...
Conflict Resolution
...public or our own employees, organisations have a duty of care to provide relevant and effective training to reduce workplace violence.
This one day course will help delegates to develop new perspectives around their personal triggers and needs, and equip them with the skills to manage difficult and aggressive behaviour towards them.
Delegates will explore how to recognise and assess the
more...
Dealing with Challenging Behaviour
People in certain working environments often face difficult and even potentially dangerous or threatening situations on a daily basis. Learning effective techniques of calming and negotiation is vital to avoid situations escalating and should always precede any physical coping strategies such as control and restraint.
Delegates will explore how to recognise and assess the level of threat
more...
Negotiation Skills
This one day course will help delegates to employ practical skills to conduct win-win negotiations, both with external organisations, suppliers or customers, and with colleagues and internal personnel. Throughout the course practical exercises will be used to practise new negotiation skills. The course enables participants to explore how their own personal style and attributes are successfully
more...
Handling Moving of People
This accredited practical 1 day course is for the provision and training of personnel to carry out the moving & handling of people, whilst meeting Health and Safety Regulations and maintaining client dignity at all times. It is also designed to heighten awareness and reduce workplace injuries, and protracted absences.
Target Group
This course is designed for any personnel within the
more...
From Dita Consulting
FRANCHISE OPPORTUNITY
...Care Consultancy Ltd establishment was 2004,
it has grown in such away that the Franchise Opportunity has banded as one best. It has a niche market in providing quality professionals to the Public, Private & Independent Sectors. Franchisees will need to be a pro-active individual with a strong motivation to succeed and a quick learner who has the ability to inspire and train others. We offer a
more...
Programs in Care Support Work
...Care Consultancy Ltd provide training in Health & Social care, care management training and mandatory care training to the managers of care homes and care services throughout the UK.
We presently offers the following training programme:
Mental Health Support
Care Support
Mandatory Training Courses:
Health & Safety
Fire Awareness
Moving & Handling
Food Hygiene
Infection Control
more...
From Human Xpression - Fast Track NLP & Hypnosis Training
NLP Practitioner - Fast Track


...g leadership and management skills, communication, health care, & personal development:
Set goals in a way that ensures people achieve them
Enable your clients to set personal states of excellence
Use powerful language patterns to empower yourself and others
Enhance your personal effectiveness and communication
more...
From Emergency Medical Care Training Service Limited
12-Hour Paediatric First-Aid
...t, infant and child. This group includes childminders and carers. The HSE recommend that all first aiders complete an annual first aid refresher courses and our online course meets this requirement. If you want an online only course then the Pro Paediatric course is ideal.
If you want to save time in the classroom but still meeting the required hours we offer a blended version where you
more...
From RRC Training
CIEH Level 2 in Award in Food Safety in Catering
...rk in pubs, hotels, restaurants, supermarkets, hospitals, care homes, schools, prisons, etc. are all responsible for ensuring that the food they serve or sell is safe to eat. The CIEH Level 2 Award in Food Safety in Catering will help you or your employees achieve the knowledge and skills required to do exactly that.
The CIEH Level 2 Award in Food Safety in Catering is particularly suitable
more...
From GET LICENSED - UK's Largest SIA Licence Training Provider
SIA Licence Door Supervisor Training




...nd the principles of effective communication and customer care in the private security industry
Unit 2 Working as a Door Supervisor
Guided Learning Hours: 10
Learning Outcomes
LO1: Understand the behaviour appropriate for individual door supervisors, as defined by the Security Industry Authority? s (SIA) Standards of Behaviour
LO2: Understand the elements of civil and criminal
more...
From Timian Training and Development
Training Trainers In Challenging Behaviour Learning Disabilities



This is a five day training course designed to give people the skills to deliver training up to level 4 in physical interventions. WORKING IN PARTNERSHIP
Timian Training & Development is experienced at working in close partnership with the organisations using its system of training and approaches to challenging behaviours. Often training will be tailored to meet the needs of the particular
more...
From QED Training
Equality and Diversity Portfolio of Courses




...fits of Equality and Diversity-customer/ staff/ volunteer care linked to recruitment and retention of all these groups
How values and attitudes affect behaviour
More about communication between cultures and people
Stereotyping, and the difference between direct and indirect discrimination
How to challenge inappropriate language and behaviour
Best practice in equality
more...
From Easy Stages School of Speech
Private Tuition in Voice Awareness and Elocution


A course of private lessons at my home in Upper Beeding. Primarily for anyone who wishes to improve their spoken English and vocal delivery and learn about the care of the voice. Especially useful for professional or vocational voice users, eg: teachers, lecturers, auctioneers, call centre staff, PE or swimming instructors, etc. Weekly lessons, which may be of either half-hour or one hour in
more...
From Timian Training and Development
Challenging Behaviour and Physical Interventions






a Legal Perspectives
a Policies, procedures and documentation
a Causes of challenging behaviours including violence and aggression
a Acceptability of procedures
a The low arousal approach
o SPACED
a Passive avoidance strategies
a Breakaway techniques
a Behaviour management strategies
o Developing Individual Reactive Strategies
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From Team Training Services
SIA Retail Guarding
To work within the retail security industry, an individual must have undergone a structured programme of training as specified by the Security Industry Authority (SIA).
Retail Security Officer
The course is aimed at anyone who wishes to work as a Security Officer within the retail security area, such as shopping centres, malls or retail parks.
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SIA Static and Patrol Guarding
To work within the retail security industry, an individual must have undergone a structured programme of training as specified by the Security Industry Authority (SIA).
Static Guarding
This nationally accredited course is aimed at anyone who wishes to work as a Security Officer within the Retail Guarding, Static Guarding & Patrol Guarding security areas.
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SIA Security Door Supervision
To work within the security industry, an individual must have undergone a structured programme of training as specified by the Security Industry Authority (SIA).
Security Door Supervisor
Team Contracts Services will ensure that training is designed and delivered to suit the needs of your staff, customers and your organisation, and to facilitate this, we deliver the nationally accredited
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From PROSEC Consultancy Limited
EDEXCEL Level 2 BTEC Award in Door Supervision

...
Key Areas
* The role of door supervisors
* Customer care
* Social skills
* Licensing law
* Health & safety at work
* First aid
* Fire safety
* Emergencies and emergency procedures
* Drugs
* Searches
* Refusing entry
* Eviction
* Use of force
* Offensive weapons
* Arrest
* Scene preservation
* Conflict management
* Physical interventions
Qualification/ s
Edexcel Level
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From QED Training
Equal Opportunities and Diversity





We offer courses in all equality laws and diversity issues from an employment and service delivery perspective,including the new AGE DISCRIMINATION Directive.We can provide basic,intermediate and advanced training in:-
Duty to Promote Equality
Sex Discrimination Act
Race Relations Act
Disability Discrimination Act
Religion and Belief Directive
Gays,Lesbians and Bisexual Directive-Sexual
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From Aplacefortheheart.com
Life Healing Teacher Training - Workshop Leader Training




If you are someone who others tend to turn to in their hour of need, perhaps you have had an interest in alternative health, self help books and effective techniques for change - then this is for you. Why not turn those gifts you have into a career. Independently evaluated, the workshops you will be trained to deliver have been proven to be effective. They are also being introduced into main
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From Reveal Solutions
NLP Practitioner training







...rriculum vitae (resume) and show everyone that you really care about communication excellence!
Your NLP Practitioner training aligns with the standards of both the International NLP Trainers Association and the Association of NLP and will therefore hold its weight of having worldwide recognition.
What you can expect to learn:
* The background of NLP, its history and developments
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From MAX Conflict Management
Lone Worker Personal Safety Assertiveness Confidence Training



With a maximum of 15 attendees the course is a very practical day looking at risk assessment, duty of care and responsibilities to individual and organisation for lone workers potentially at risk from aggression or violence at work.
The day is an informal and enjoyable mixture of plenary, group working and realistic role play
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From The Welsh Training Academy
Basic Massage Course
The basic one day massage course will involve teaching you a basic massage routine which you can use on family and friends. You will learn some of the benefits of massage, when not to massage as well as some basic massage techniques.
The one day basic massage course is taught by Kate Chadwick, Kate is a highly experienced teacher and therapist who teaches in a way that is clear and easy to
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From ABC Medical Services
5 Day Care Training Pack



Our 5 day care training pack provide the required training to start a career in the care sector. Topics covered on the course include, Moving and Handling, Health and Safety, First Aid, Protection Of Vulnerable Adults (POVA), Food Hygiene. On successfull completion a nationally recognised qualification will be awarded. For more information please contatc our office or visit our website at any
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From Focus Thread Ltd
Weekend classes for Online Oracle Core DBA Training by industry experts is starting on 10 March 2012
Our online Core DBA Training is mostly hands-on based. It will help candidates to learn Oracle 11g Database Architecture and day-to-day activities of a DBA such as Database installation, backup & recovery, troubleshooting performance issues. We give special care to every trainee to complete the hands-on lab exercises on each topic. Extra topics on Linux is also covered to help trainees get
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From Safety Training Providers and Consultancy Ltd
Administration of Medication
... specifically targeted at employees working in Hospitals, Care homes, Schools and Colleges in the public and private sectors.
Why is this training important?
Adequately trained staff will reduce the risk of litigation, as well as ensuring the health and safety of patients/ residents/ pupils.
Overview
This course is designed to ensure that any employee who may administer medication,
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From The London First Aid Training Company
Emergency First Aid at Work EFAW
...rs, electricians, carpenters, welders, etc.), nursing and care homes, social clubs, churches, schools, and health centres (physiotherapists, osteopaths, massage therapists, and similar practitioners).
The course is delivered in small groups of 12. There is a big emphasis on practical skills as well as developing the underlying knowledge enabling people to respond quickly and confidently when
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From Dayspring Dementia Training
Wellspring - Advanced Person-Centred Working with People with Dementia

Revision of dementia topics including pathology, types of dementia including Alzheimer's Disease and Dementia with Lewy Bodies, effects of dementia, behaviour, communication, identity work, past and present therapies, review of Dementia Care Mapping,
Professional personal supervision, Assessments. Discussion of malignant social environments.
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From Euro-Pacific Partnerships Ltd
Level 2 Food Safety in Catering Bristol - 1st March 2011
...nclude:
a Pubs, Hotels, Restaurants
a Caterers
a Care Homes and Nurseries
a Schools and Hospitals
Cost of the Course: 55 per person + vat (Pay before the 31/ 12/ 10 to avoid vat increase)
Time of Course: 9am a 5pm
Location of Course: The CREATE Centre, Smeaton Road, Bristol BS1 6XN
Contact: Liz at Euro-Pacific Partnerships Ltd for further information and
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Level 2 Food Safety in Catering Bristol - 17th January 2011


...nclude:
a Pubs, Hotels, Restaurants
a Caterers
a Care Homes and Nurseries
a Schools and Hospitals
Cost of the Course: 55 per person + vat (Pay before the 31/ 12/ 10 to avoid vat increase)
Time of Course: 9am a 5pm
Location of Course: The CREATE Centre, Smeaton Road, Bristol BS1 6XN
Contact: Liz at Euro-Pacific Partnerships Ltd for further information and
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From EDGE Services
Children Handling and Risk Assessment Key Trainers Certificate
This four day training course is endorsed by the College of Occupational Therapists and run on an in-house basis accross the UK.
This course has been designed in response to many requests by those involved in the care of children, be they in hospitals, special schools or social services and will provide you with the knowledge, skills and confidence to train others in the moving and handling of
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From Telephone Consultation Services Ltd
Telephone Triage Skills Training
...amme has been designed for nurses, doctors and any health care provider who deals with patients over the phone. During the session you will learn the importance of communication skills and how to structure a telephone consultation so that you minimise the risk of missing information and therefore mistriaging. The programme can be tailored to suit the time frame you have available, but RCN
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From 12 Training
CIEH Level 1Award in Food Safety In Catering
... work front of house, such as waiting or check out staff, care
assistants, as well as back of house such as kitchen porters or warehouse staff.
Course Content
The training course covers the following topics:
- Food Safety (food hygiene, hazards, responsibilities)
- Personal Hygiene
- Cleaning
- Contamination
Course Objectives
By the end of this course the learner will
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From Success NI Ltd
Tools for People Helpers
Helping others to make lasting changes in thoughts, feelings and behaviours is a key aspect of the day job for many. Social, health or youth workers, probation officers, community mental health teams, addictions teams and many others are charged with helping their clients and service users to manage and hopefully change their dysfunctional living.
Helping another person change is a hugely
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From Just ONE Recruitment and Training Limited
Managing Conflict Aggression Violence
...care (Particularly in the learning sector) staff a greater understanding of the reasons young people demonstrate specific negative behaviours including self injury, physical violence and the damaging of property. The course looks to improve staff skill/ knknowledge in helping young people manage those behaviours whilst at the same time ensuring staff safety is equally paramount.
The course
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From Dynamis Insight
The Law and Using Reasonable Force, Briefing for Managers


... questions in regards to the use of Physical Restraint in care environments and in relation to Vulnerable People:
As a manager, what are the Health and Safety implications with regards to personal safety in the workplace?
What laws govern the use of force by staff in our occupation?
What are the primary issues a court will examine in relation to use of force?
What circumstances
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From RB Health and Safety Solutions Ltd
Paediatric First Aid

...ing in out of school, pre schools, playgroups or full day care settings and caring for the under 8's (meeting OFSTED requirements).
What Will They Learn?
An awareness of likely First Aid situations which may occur when looking after children and an appropriate way of dealing with them successfully.
Course Content:
Insight into Regulations
CPR (Children)
Choking
Anaphylaxis
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From blue concept training
Public sector workers conflict training

blue concept training has a wealth of experience training Public Sector workers. Through this experience we understand the operating culture and the challenges faced by local government managers. As a result of our close working relationship with the public sector we have developed programmes that achieve exceptional results.
The public sector working environment is constantly changing, this
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Conflict Management Skills for dealing with customers
This conflict management training benefits individuals and teams who have to deal with conflict and difficult people in the workplace. We adapt our training to meet the specific customer issues and the needs of participants. During the course we will work with participants to develop bespoke solutions for real-life situations.
We learn very early in our development as human beings various ways
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From MedicoLogic
Medical Terminology for Sales Professionals

...ignificant support in their interaction with other health care professionals.
Courses are designed as part of the continual professional development or to meet specific "in house" training needs.
Medical sales activity often makes reference to anatomy, physiology, medical conditions and their pharmaceutical treatments. Consequently, our courses are designed to provide a short introduction to
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From Bryce Care Training Services Ltd
Moving and Handling in the Care Home



This training course examines one of the most dangerous tasks that staff can undertake. More nurses and care staff suffer manual handling injuries each year than any other group of workers. Yet the moving of people is fundamental to the work of a care home.
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From Arcadia Alive Ltd
Conflict Management Skills



This conflict management course benefits individuals and teams who have to deal with conflict and difficult people in their workplace. The course is modularised to adapt to the needs of participants who may be dealing with conflict from either external customers, internal customers or within their team.
It is a highly practical course and participants learn through a range of training approaches
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Safe Lone Working



Small things account for big risks when you are working alone, particularly if the environment is 'off-site' and unknown to you. These risks need to be addressed in order to ensure the personal safety of lone workers.
If you are a health visitor, care worker, taxi driver, meter reader, transport or delivery worker, emergency services or security worker, to name but a few, you will need to know
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From Highland Body Language Training Consultancy
Communication Skills

MY BODY IS MY LANGUAGE
This popular course teaches the building blocks of non-verbal communication skills, and is essential for all levels of staff. Learn how to improve your communication skills, see yourself as others see you, and use someone else's non-verbal behaviour to your advantage.
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From Money Marketing Limited
CeMAP Examinations - Training Courses 495


Are you looking for help with your CeMAP examinations?
Would you like to become a mortgage broker?
* Are you intent on being successful?
* Are you determined to become a high earner?
* Would you like to be in charge of your own destiny?
* Do you think that you would enjoy helping people with their finances?
Well then .. this may just be the opportunity that you have been looking for! The
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CeMAP 2 Exam Qualifications - 495


Are you looking for CeMAP 2 examination qualification training?
Would you like to become a mortgage broker?
* Are you intent on being successful?
* Are you determined to become a high earner?
* Would you like to be in charge of your own destiny?
* Do you think that you would enjoy helping people with their finances?
Well then .. this may just be the opportunity that you have been looking for
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From GB Training & Consulting
Delivering Customer Service on the Front Line


Who should attend?
Anyone who interacts with customers on a regular basis either face to face or on the telephone and wants to learn new skills or refresh existing ones.
What will you achieve?
By the end of the workshop you will have explored the subject of customer service, identifying and practising the skills and behaviours that are needed to deliver to a consistently high standard.
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From People Tree Training Northampton
Customer Care - Putting People First & Complaint Handling for 'Happy Endings'

Learn to understand key interpersonal skills that can make every communication with your customer a positive one. Understand the important stages of our communication and how your attitude can predetermine an outcome. Working on group and team activities during this one day course we examine customer care in detail and set clear standards of service. We look at the links between motivation and
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