Online Carla eLearning

Competitive Intelligence Implementing a Competitive Intelligence System ... In this simulation, you will meet with Carla Eckles and Charles Parker to work through the competitive intelligence process. Both individuals are familiar with competitive intelligence, but neither of the two has ever completed a project using the actual system. With your knowledge of CI, you will guide both managers as the three of you research one of Icon's rival companies,  more...

Self Development Motivating Yourself to Perform ... In this simulation, you will be meeting with Carla Jackson, one of Icon's Human Resources Assistants. Through your questions, you will learn what motivation is, what its benefits are, and how you can use motivation to improve your performance. Unit 2: Overcoming Procrastination (0.5 - 1 hour) Identify the signs of procrastination.  more...

Self Development Increasing Your Assertiveness ... In this simulation, you will meet with Carla Jackson, one of Icon's Human Resources Assistants. Since Carla works in the Human Resources Department, she has been exposed to many different types of behavior styles. Through your questions and her answers, Carla will share her knowledge with you about behavior styles, the benefits of assertive behavior, and the factors that  more...

Time Management Planning Your Day ... In this simulation, you will meet with Carla Jackson, one of Icon's Project Managers. Through her questions and your answers, you will learn about the benefits of creating a daily plan, the obstacles you should avoid when planning, and what guidelines you should follow in planning and scheduling your day. Unit 2: Managing Technology (0.5 - 1 hour)  more...

Business Finance Valuation of Stocks Bonds ... • In this simulation, you will meet with Carla Jackson, a Financial Analyst in Icon's Financial Services Division in New York. As a Financial Analyst, Carla is familiar with both stocks and bonds. Today, she is going to help you determine the strengths and weaknesses of your understanding of bonds. She will ask you a series of questions relating to the different types of bonds,  more...

Business Accounting Accounting for Stockholders Equity ...9; In this simulation, you will be meeting with Carla Jackson as part of your continued training for your new position in Icon's Accounting Department. As Icon's Chief Financial Officer, Carla has a great deal of knowledge about stockholders' equity, and she will be asking you some questions in order to gauge your understanding of the subject. Unit 3: Fundamentals of Ratio Analysis  more...

Financial Statements Reading Analyzing an Annual Report ... • In this simulation, you will meet with Carla Jackson, a budget accountant in Icons' Financial Services Division. Carla is a very experienced employee, and she takes a great deal of pride in teaching new employees Icons' financial systems. She will test your knowledge of disclosures that are found in financial statements. Through your discussion, you will increase your  more...

Workplace Aggression Recognizing Aggressive Behavior ... In this simulation, you will meet with Carla Jackson, one of Icon's Human Resources Assistants, to discuss the sources of aggression. Through your questions and Carla's answers, you will learn about societal, corporate, and managerial sources that lead to workplace aggression. Unit 3: Understanding the MAD Stages (0.5 - 1 hour) Understand why it is  more...

Essentials of Management Succeeding as a New Manager ... In this simulation, you will meet with Carla Jackson, an Assistant in Icon's Human Resources Department. Through your questions, you will learn about the importance of having the right attitude as a manager, the different methods of management, how to develop your own management style, and what to expect when people learn that you are a new manager. Unit 2: Making a  more...

Essentials of Management Creating a Positive Workplace ... In this simulation, you will meet with Carla Jackson, an Icon International Human Resources Assistant, to discuss the benefits of a positive workplace, how an employee's positive or negative attitude can affect the workplace, and how to promote a positive workplace. Unit 2: Encouraging Positive Behavior (0.5 - 1 hour) List the five needs of every  more...

Essentials of Management Maintaining a Productive Workplace ... In this simulation, you will meet with Carla Jackson, one of Icon's Human Resources Assistants, to discuss productivity. Through your questions, you will learn how to measure productivity, the two factors that influence productivity, and ways to maintain a productive workforce. Unit 2: Identifying Ways to Improve Productivity (0.5 - 1 hour) Ask six  more...

Change Management Adapting to Change ... In this simulation, you will meet with Carla Jackson, one of Icon International's Human Resources Assistants. You will discuss the truths about change, the difference between change and transition, and the transition process. Unit 2: Responding to Change (0.5 - 1 hour) Identify four factors that affect your response to change.  more...

Correcting Performance Problems Disciplining Employees ... In this simulation, you will meet with Carla Jackson, a Human Resources Assistant, to discuss the performance of one of your Account Executives, Eric Pullman. Eric has had problems correctly completing the order forms for his sales transactions, which could be deemed as a failure to meet Icon's quality standard. If you determine there is sufficient cause to take action with  more...

ISO 9001 2000 Overview of Standards ... In this simulation, you will be meeting Carla Jackson, a Director of Quality Assurance with Icon international, to discuss the benefits and the different standards of ISO, key principles and the steps in the process of a Quality Management System (QMS). Carla will be asking you questions to assess your knowledge of these areas. Unit 2: Preparing for ISO 9000: 2000  more...

ISO 9001 2000 The Auditing Process ..., you will meet with Nicholas Richter, the President, and Carla Jackson, the Director of Quality Assurance, both of whom are employed by Icon International. You will be discussing requirements for the audit process, reasons for holding an opening meeting before an audit takes place, and items to include on an agenda for this meeting. Unit 2: ISO 9001: 2000 Audit Performance (0.5 - 1 hour)  more...

Project Management Essentials Planning a Project Project Management Essentials: Planning a Project offers the student an overview of the information required to identify project participants, goals, objectives, activities, and constraints. The program details project activities, activity dependencies, and activity analysis. Learn To Identify a benefit of project planning. Identify  more...

Team Conflict Working in Diversified Teams ...ield, Sales Director for the Telecommunications Division, Carla Jackson, the division's Trade Show Coordinator, and Greg Baldwin, the division's Marketing Communications Director. You are joining the team as the Public Relations Director. You are meeting to discuss how to market Icon's new Web TVXD (Web Television Exploration Device) in the upcoming Regional Consumer Electronics Show.  more...

Team Participation Team Communication ... In this simulation, you will meet with Carla Jackson, one of Icon International's Human Resources Assistants. You will discuss various aspects of team communication, identify why silence may actually communicate a message, and what factors cause breakdowns in team communication. Unit 2: Verbal Communication (0.5 - 1 hour) List the three levels of  more...

Team Participation Resolving Conflict in Teams ... In this simulation, you will be meeting with Carla Jackson, one of Icon's Human Resources Assistants, to discuss team conflict. Through your questions, you will identify the symptoms of conflict, how conflict affects team members, and the relationship between the content and the process of team conflict. Unit 2: The Nature of Team Conflict (0.5 - 1 hour)  more...

Team Participation Decision Making in Teams ... In this simulation, you will be meeting with Carla Jackson to discuss team decision making. Through your questions, you will identify the benefits of collective decision making, what thought patterns form the decision making process, and what rules teams should follow when making decisions. Unit 2: The Nature of Team Decision Making (0.5 - 1 hour) List  more...

Virtual Teams The Fundamentals ... In this simulation, you will meet with Carla Jackson, one of Icon's Human Resources Assistants, to discuss working in an alternative office. Carla is interested in working from her home one or more days during the week. She has had an interest in telecommuting for several months, but she has concerns about whether management will support her decision. It is your  more...

Virtual Team Mgmt Developing Virtual Teams ... In this simulation, you will meet with Carla Jackson, a Marketing Manager, to discuss virtual teams. You were recently promoted into a managerial position, and one of your first priorities is to assemble a virtual team for an upcoming public relations project. Your goal during this meeting is to demonstrate your knowledge of virtual teams, including their characteristics, the  more...

Cross-Functional Teams Selecting Cross-Functional Team Members ... In this simulation, you will meet with Carla Jackson, Director of Marketing, and Kent Redburn, Director of Sales, to discuss the appointment of an upcoming cross-functional team. Your goal is to choose the most qualified managerial candidate for the cross-functional team leader position. You will review the qualifications of three candidates for this position. In order to be  more...

Self Development Balancing Your Personal Professional Life In Self-Development: Balancing Your Personal and Professional Life, individuals learn how to establish priorities and make their daily life reflect those priorities. They explore ways to identify and manage the sources of stress in their life and pursue lifestyle changes in order to help manage various sources of stress. Learn To Differentiate among values, needs,  more...

ISO 9001 2000 Implementing Standards In ISO 9001:2000 Implementing Standards you learn about the principal ISO Clauses, new ISO requirements and the documentation and potential auditing pitfalls associated with each one. The Clauses are summarized and explained in real-world situations, enabling the learner to achieve the maximum benefit from experiencing a quality management system operate most efficiently. Learn To  more...