Instructor Led Case Training in Hertfordshire, uk
Case Training Provider? - Tell us about your Training!
Case Seminar Schedule
| Program | Location | |||
|---|---|---|---|---|
August, 2012 | ||||
| 20th Aug | Stevenage London UK - Essent...urse - Stevenage London England | Stevenage, Hertfordshire | [Register] | |
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From The In-House Training Company
Brilliant customer service
...delines for better email communications
4 Practice and case studies
a Gaining rapport and connecting with customers on the telephone a advanced skills
a Case studies
5 FISHing for customers
a The four key principles of the FISH philosophy
a Making them work in your job, team and company
a How they change the customera ™s experience
6 Advanced people skills
a
more...
