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From Taylor Performance Solutions, Inc.
Building Business Relationships as a Community Banker
Increase market share by bringing in new business customers and increase "wallet share" with existing customers. This two day interactive workshop focuses on the skills, techniques and strategies that Community Bankers need to compete effectively. Participants focus on the specific issues facing them in their market and practice using their own "case studies". Every module is completed with an
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Building Business Relationships as a Community Banker
Professional Customer Service Skills
Our customized training programs help businesses:
Increase first point of contact problem resolution
Develop customer satisfaction and loyalty
Enhance employee job satisfaction to reduce turnover
The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and
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Communications and Customer Relations
Our customized customer service training programs help businesses achieve the following goals:
Increase first point of contact resolution
Develop customer satisfaction and loyalty
Enhance employee job satisfaction
Reduce turnover
The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The
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From The Project Solvers of America, Inc
Finance for Project Managers


Learn financial concepts and techniques in order to better manage your project costs!
SYNOPSIS
This course is designed specially for Project Managers, General Managers and Functional Managers who wish to broaden their understanding of financial concepts and techniques to successfully manage larger projects. It provides an overall view of the role of finance and activity-based cost accounting
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From Mitchell Phoenix
Expert Presentation Skills Development



For trainers, speakers and presenters wishing to take their communication skills to the next level.
Gaining immediate buy-in
Audience engagement
Persuasive content
Gaining commitment
Creating active reference
Dealing with interruptions
Handling difficult questions
Confidence boosters
The program develops world class skills and insight into the art of public speaking. The level of
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From Future Media Concepts
Snow Leopard 201 Mac OS X Server Essentials v105
Course Descriptions
Mac OS X Server Essentials is a four-day course designed to give technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses Mac OS X Server. Students learn how to install and configure Mac OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for
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Snow Leopard 301 Mac OS X Directory Services v105
Course Descriptions
This four-day course focuses on both Mac OS X as a directory service client, and Mac OS X Server as a directory server. Cross platform solutions are emphasized in both instances. In working with Mac OS X, students learn how to use network accounts and Kerberos authentication with any common directory service, such as Apple's Open Directory, Microsoft's Active Directory, or an
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Snow Leopard 101 Mac OS X Support Essentials v105
Course Descriptions
Mac OS X Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on Mac OS X. This course is designed to give you a tour of the breadth of functionality of Mac OS X and the best methods for effectively supporting users of Mac OS X systems. The course is a combination of lectures and hands-on case study exercises that provide
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FCSvr 101 - An Introduction to Administering Final Cut Server
This two-day class guides you through administering Final Cut Server, Apple's powerful new media asset management and workflow automation software. Final Cut Server takes the headache out of managing large collections of media files, then extends to tracking job status, managing reviews and approvals, and automating complex sequences of tasks all in a single product designed to work seamlessly
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Media 300 Podcast and Streamed Internet Media Administration
Create, manipulate, and distribute rich media over the internet.
This three-day course provides an introduction to preparing, enhancing, and compressing audio and video files using various Apple utilities. Students will also gain experience troubleshooting internet media solutions, and have the opportunity to define and implement an internet media solution specific to their needs. The course is
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From ITpreneurs
ITIL Foundation Virtual Classroom
...deliver to business expectations. As well as an engaging, case study based approach to learning the core disciplines of the ITIL best practices, this course also positions the student to successfully complete the associated exam, required for entry into the future ITIL v3 intermediate level training courses.
The ITIL Version 3 best practice is composed of five core disciplines: Service
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From TrainersDirect
Fundamentals of Finance for Non-Financial Managers
...aborative learning environment. There is extensive use of case studies to provide context for learning, emphasizing the use of financial tools, and thereby providing knowledge and skills that can be immediately implemented in the work place.
The informational needs and learning objectives of each company are different. The subjects of greatest interest depend upon the general level of
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From CAL Learning
Speaking with Correct Grammar
This program is for people who are non-native speakers of English and wish to improve their grammar in spoken communication.
Learn to speak with correct grammar. Through role-play, case studies, and short presentations, trainees will apply correct grammar structures to real-life speaking tasks encountered in the workplace. Small group classes allow for maximum practice and teacher feedback.
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From Institute for Business Continuity Training
Effective Business Continuity Management












...s of the BCM Life Cycle, using instructor-led discussion, case studies, and group exercises. It is a practical, 'lessons learned' workshop which trains participants in "best practices" as well as "best principles" for Business Continuity Management.
Participants leave with the knowledge and tools needed to develop an effective business continuity program for their organization.
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From InStep Consulting LLC
Follow the Evidence Make a Case for Diversity in the New Normal
...aps in ways they haven't done so before. Can YOU Make the Case for Diversity in the New Normal?
Management is learned through practice and experience. As an HR manager, you can practice your craft more effectively if you relentlessly seek new knowledge and insight, from both inside and outside your organization, so you can keep updating your assumptions, skills and knowledge, and ground your
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From Teracom Training Institute
Bootcamp Course 101 and Course 130 Please see our Schedule Page for upcoming seminars








Teracom BOOT CAMP is Course 101 Telecom, Datacom and Networking for Non-Engineering Professionals and Course 130 Understanding VoIP together to make a full week of training. Designed to get you up to speed and fill in the gaps, BOOT CAMP will give you the solid base necessary to eliminate frustration, increase accuracy, effectiveness and efficiency.
Monday, Tuesday and Wednesday: our acclaimed
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Washington DC January 27-28 2011 Course 130-Understanding Voice over IP *Optional Boot Camp*
Understanding Voice over IP is a two-day comprehensive VoIP training course for non-engineering professionals who need an overview and update on VoIP fundamentals, PBX replacement, convergence, carrier services and interconnect, implementation issues and solutions, VoIP system vendors, business and deployment cases and project management.
Taking this voip training course, you'll obtain the solid
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From Talent Management Academy
Strategic Talent Management Course

The STM course will provide a comprehensive look beyond the war for talent and examine the working model and hands-on practice for participants to understand how HR Strategy, Human Capital Strategy, and Strategic Talent Management are interrelated and must be integrated if an organization is to realize its maximum potential.
This course provides a holistic view of strategic talent management,
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From Teracom Training Institute
Santa Ana CA , November 4-5, 2010 Course 130 Understanding Voice Over IP





...d solutions, VoIP system vendors, business and deployment cases and project management.
Taking this voip training course, you'll obtain the solid foundation necessary to intelligently discuss, compare and evaluate VoIP technologies, products and implementation choices, demystifying the jargon, understanding the fundamentals and how it all fits together... knowledge you can't get reading
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From Interpersonal Development
Consultative Selling


...Case
One way the company can improve sales revenues is by improving the selling skills of inside and outside sales people, and by tracking, reinforcing and measuring results. Staff can create revenue by offering customers greater options. They can build customer loyalty by better matching customer needs to products, and by resolving difficult situations to the customer? s satisfaction.
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