Instructor Led Case Studies Training

Crystal Healing certificate course This 7-day intensive training in crystal healing* provides the necessary skills and abilities to give crystal healing treatments. This will allow you to practice as a certified Crystal & Gem Therapy practitioner once follow-up assignments and case studies are successfully completed. Further training is available leading to a Diploma in Crystal Healing. * Our 2-day Crystal Awareness weekend,  more...

Reiki II healing practitioner ...case studies Reiki II is for those who wish to become Reiki healing practitioners, as well as for those who simply wish to develop their healing abilities further. The Reiki II attunement intensifies the energies introduced at Reiki I and youa ™ll notice this as soon as you start practicing. You will also learn three symbols for use in healing treatments and healing at a distance.  more...

Lean Six Sigma Yellow Belt Training The course is a Six Sigma team member training and highlights the basics of Lean Six Sigma and is targeted to a wide audience of team members who need familiarity with the overall process and the basic process improvement tools. It is designed to provide a broad understanding of the Lean Six Sigma improvement methodology, concepts, and language, along with a complete toolbox of basic process  more...

Simplification of Work Processes and Procedures - Quality and Productivity By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work procedures  more...

Simplification of Work Processes and Procedures for Quality By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work  more...

Simplification of Work Processes and Procedures Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work procedures will increase individual and organizational  more...

Retail Management ...ous traits of successful retail management through actual case studies and industry best practices that showcase the required skills and strategies. This program is worth 25 NASBA CPE?s. Oversee store operations, supervise employees and manage inventory. Understand customer behavior in a retail environment. Develop successful sales plans to grow store's profitability. Ensure a  more...

Simplification of Work Processes and Procedures ' This program is designed for Managers, supervisors and employees who are involved in the design, simplification, or are end users of procedures. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case  more...

Simplification of Work Processes and Procedures ' This program is designed for Managers, supervisors and employees who are involved in the design, simplification, or are end users of procedures. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case  more...

Simplification of Work Processes & Procedures Objectives: By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of  more...

AT&T Certificate for Call Center Team Leaders ...case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage your Contact Center.  more...

AT&T Certification for Supervisors ...case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage your Contact Center.  more...

AT&T Certification for Managers ...case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage your Contact Center.  more...

ISEB Requirements Engineering Training This 3 day Requirements Engineering training course introduces delegates to theoretical concepts which are reinforced through practical excercises and case studies. The participants can apply the skills and techniques of analysis in a realistic project simulation.  more...

Team Building Objectives: If you believe that your organization would benefit from people working together more efficiently. a To become a Team Playera ™ is one such Workshop that guides those leading the change effort through a holistic approach that creates a framework for successfully changing the organization to support collaboration and improve business results. Specifically, the program is designed  more...

Finance for Project Managers Learn financial concepts and techniques in order to better manage your project costs! SYNOPSIS This course is designed specially for Project Managers, General Managers and Functional Managers who wish to broaden their understanding of financial concepts and techniques to successfully manage larger projects. It provides an overall view of the role of finance and activity-based cost accounting  more...

Business Ethics for the Office ...ical quandary. Best of all, wea ™ll look at a lot of case studies so that you can practice making decisions in a safe environment. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand the difference between ethics and morals. Understand the value of ethics. Identify some of your values and moral principles. Be familiar with  more...

Accredited IT Service Managers Training & Certification ...uired insight are each applied and tested through various case studies allowing the participants to develop an understanding of the application of ITIL best practices in a real-world environment. Manager's Certificate in IT Service Management (ITIL Service Manager): * ITIL Service Manager Service Support * ITIL Service Manager Service Delivery itil v2, v2 manager, itil  more...

AT&T Certificate for Call Center Team Leaders ... is no better program. The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team  more...

AT&T College of Call Center Excellence For Agents ...case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help better strengthen your agenta s overall skills and give them new techniques to improve your entire Contact Center  more...

School of International Securities Operations ...case studies, exercises and group sessions developed to ensure that the delegates gain the understanding of 1) how the industry and their specific interactions/ responsibilities interact within the overall scope of the international financial markets, 2) demonstrates the business links in their important contribution to the overall process of back-office operations and give them a sound  more...

Performance Analysis of Hedge Funds Since 2009 the hedge fund industry looks very different. Due to the poor performance of many funds, redemption issues and the Madoff scam, investors, service providers and other market participants interested in hedge funds will ask questions as to when and whether to invest into hedge funds. Key will be how to measure risks and returns and to what extent analysts can rely on past. A two-day  more...

Dynamic Hedging Master Class DYNAMIC HEDGING MASTER CLASS is an advanced one-day program covering the key elements of executing a dynamic hedging program to hedge equity-based guarantees and provides hands-on practice through case studies and application exercises. Learn how to implement a dynamic hedging program Review economic scenario generators and nested simulation Learn how to simulate and evaluate  more...

The journey from Basel II to Basel III ...rection, but can also provide many practical examples and case studies to aid understanding of the rules and how best to implement for competitive advantage. WHAT DO I GET FROM THIS COURSE? * What is Basel II? Understand the origins of the Basel Accord and its place in modern risk management and capital adequacy. * Learn how to comply at the minimum possible cost and how to use  more...

Strategic Brand Management Market Behavior Brand Management Brand Strategy Performance Measurement Case Studies / Projects  more...

Credit Analysis - Techniques and Applications Credit Analysis: Techniques and Applications is a practical 2 Day Workshop to the application of credit analysis to specific situations, including problem loans, banks, insurance companies and project finance. Learning Takeaways: > be able to complete a full financial statement and cash flow projection by hand > learn the techniques of cash flow projection, looking at the  more...

SHORT SELLING Short-sellers are often regarded as sophisticated market participants, but they are also vulnerable to a series of unusual risks. In this course, we will explore how short-sellers behave in practice, how they manage the risks they face and how they gain valuable new ideas and warning signs from stock lending data. We will examine the evidence behind a variety of short-selling strategies and what  more...

Introduction to Strategic Financial Management Play an active role in your organisationa ™s strategic and financial planning process This programme provides grounding in the understanding and use of financial information for strategic management of the organisation. It will help you to understand the financial significance of strategic decisions and to communicate effectively on financial matters with accountants and other  more...

Copywriting This programme will introduce you to a range of techniques for broadening your thinking, and other tips used by copywriters. You should come with a short copywriting project in mind, preferably a real one that you are going to be working on anyway. By the end of the course you will have gone a long way towards getting it written! This programme is for you if you need to produce corporate  more...

Short Selling course hort-sellers are often regarded as sophisticated market participants, but they are also vulnerable to a series of unusual risks. In this course, we will explore how short-sellers behave in practice, how they manage the risks they face and how they gain valuable new ideas and warning signs from stock lending data. What You Will Learn We will examine the evidence behind a variety of  more...

Hedge Fund Strategies This course examines in detail the principal hedge fund and proprietary trading strategies that drive the need for securities financing, combining an academic approach with real life illustrations from hedge fund managers themselves. In 2010 the hedge fund industry is already looking very different. Due to the rapid changes in the industry, all investors, service providers and other market  more...

Agile Project Management ...Workbook containing copies of the presentation materials, case studies, sample project materials, and much more. - CD containing a copy of the presentation slides - CD containing the Agile Estimating & Planning Resource Kit, which contains sample templates in MSWord and MS Excel formats - A copy of the best-selling book Managing Agile Projects, edited by Kevin Aguanno - Certificate of  more...

BTEC Level 2 ...Vehicle tow away a Completing paperwork a Practical case studies (clamping, removal and paperwork) a Use of photography a The payment process a Procedures for start and end of shift a Radio operations a Discretionary parking a Standards of individual behaviour for vehicle immobilisers and customer care a Equal Opportunities a Appeals Unit 2 Communication and  more...

Business Systems Analysis for Object Oriented Projects with UML 3 Day Course Description The key to effective business analysis is to provide specification of a whata functionality a software system will provide its users, rather than a howa the software will be designed. But too often traditional business analysis produces artifacts and specifications that do not align with the concepts of object-oriented design and development. This course focuses on  more...

Fundamentals of Derivatives Valuation and Pricing ...rection, but can also provide many practical examples and case studies to aid understanding of the rules and how best to implement for competitive advantage. WHAT DO I GET FROM THIS COURSE? * Gain an understanding of the mechanics and uses of financial derivatives, including forwards, futures, options, and swaps * Understand the basic concepts of derivative valuation and their  more...

DISC Certification Training ...ar updates including a monthly newsletter, which includes case studies and offers advice on the many ways you can utilise Extended DISC tools. Extended DISC , is like no other DISC based system youa ve ever seen before. It is extended in this depth of analysis and laser sharp accuracy; and in the breadth of integrated profiling, assessment and survey tools available in the Extended DISC  more...

Sarbanes-Oxley Meeting the Regulatory Challenge ...al or technical compliance projects a Through numerous case studies and examples learn best practice for implementing key sections of the regulations a Understand individual accountability and management responsibility under Sarbanes-Oxley a Learn about the COSO framework and how to use it effectively a Learn how to best implement Sarbanes-Oxley and align with other key compliance  more...

Managing Hedge Fund Risk This 2-day course addressing a topic that gains importance with every passing year: how to measure and manage hedge fund risk. The much-debated issue of transparency will be illuminated, with case studies and exercises reinforcing the delegates' understanding of the main risk factors.  more...

ASP.NET Using Visual Basic with VS2010 ...rogramming examples and exercises are provided, including case studies. The student will receive a comprehensive set of notes and all the programming examples. Learning Objectives Gain a thorough understanding of the philosophy and architecture of Web applications using ASP. NET Acquire a working knowledge of Web application development using Web Forms and Visual Studio 2010  more...

ASP.NET Using C# with VS2010 ...rogramming examples and exercises are provided, including case studies. The student will receive a comprehensive set of notes and all the programming examples. Learning Objectives Gain a thorough understanding of the philosophy and architecture of Web applications using ASP. NET Acquire a working knowledge of Web application development using Web Forms and Visual Studio 2010  more...

Manual Handling Train the Trainer This course is designed to equip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities. The course will cover: * Health and Safety Legislation * Risk Assessment and Management * Case Studies * Safe Manual Handling  more...

Manual Handling Train the Trainer Manchester This course is designed to equip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities. The course will cover: * Health and Safety Legislation * Risk Assessment and Management * Case Studies * Safe Manual Handling  more...

Moving and Handling People Train the Trainer Glasgow This course is designed to equip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities. The course will cover: * Health and Safety Legislation * Risk Assessment and Management * Case Studies * Safe Manual Handling  more...

Manual Handling Train the Trainer Glasgow This course is designed to equip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities. The course will cover: * Health and Safety Legislation * Risk Assessment and Management * Case Studies * Safe Manual Handling  more...

Manual Handling This course helps employers to comply with Health and Safety Law and also helps to take care of the health, safety and welfare of their employees. Course Outline: * Health and Safety Legislation * Risk Assessment and Management * Case Studies * Correct Manual Handling * HSE Guidelines * Lifting Operations and Lifting Equipment Regs (LOLER) * Reporting (RIDDOR) * Spinal Anatomy and  more...

Moving and Handling People ...d Safety Legislation * Risk Assessment and Management * Case Studies * Care Plans * HSE Guidelines * Lifting Operations and Lifting Equipment Regulations (LOLER) * Reporting (RIDDOR) * Principles of th Hoist and Other Moving and Handling Equip * Human Rights Act / Disability Discrimination Act * Spinal Anatomy and Back care Quality Professional Training at Great value: All  more...

Moving and Handling People Train the Trainer This course is designed to equip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities. The course will cover: * Health and Safety Legislation * Risk Assessment and Management * Case Studies * Safe Manual Handling  more...

SolidWorks Essentials (4 days) ...ather than focusing on individual features and functions. Case studies are used to illustrate processes, allowing you to learn the necessary commands to complete design tasks. Prerequisites: - Mechanical or Industrial design experience, and - Experience with the Windows operating system. To receive information on special pricing please click on the "Request Information" button below  more...

Building Cisco Multilayer Switched Networks .... The course contains eight modules and 14 lab exercises/case studies. Hands-on lab exercises allow the learner to practice configuration and troubleshooting knowledge and to acquire the skills necessary to configure Cisco Multilayer Switches in enterprise campus networks. Upon completing this course, the learner will be able to select and implement the appropriate Cisco IOS services required  more...

CCVP Bootcamp Training The CCVP Bootcamp course is a 15-day, lab-intensive course designed for delivery by HBFITES. This task-oriented course teaches the knowledge and skill needed to achieve the CCVP certification. CCVP Bootcamp combines the following courses: Cisco Voice Over IP (CVOICE), Cisco Voice Gateways and Gatekeepers (GWGK), Cisco IP Telephony (CIPT 1), Cisco IP Telephony Part 2 (CIPT2), Implementing Cisco  more...

Coaching and Counseling ...ce selecting appropriate solutions to practice and "real" case studies. 2. Increase the effectiveness of counseling results by recognizing personal biases and experiences that influence counseling techniques through inventories. 3. Practice counseling techniques to meet given criteria in a role play. 4. Get to the "real" problem by sorting symptoms and causes through a sample checklist  more...

Train the Trainer Workshops and Certificate Programs The Training Clinic is Americas train-the-trainer leader and has been since 1977. We offer quality in-house professional development training programs for trainers, training managers and coordinators, training designers, supervisors, managers and secretarial support staff. We focus on the effective, inter-active design, delivery and management of training. We practice learning by doing, not just  more...

Object Oriented Analysis & Design with UML ...) is presented in detail and is used in the exercises and case studies. Practical aspects of project management and implementation are presented from the perspective of experienced object system designers. Special emphasis is given to the use of object patterns in developing software systems. The students apply their skills in labs that are mini design sessions, during which the instructor  more...

Advanced Project Management Training in Dubai The Advanced Project Management Course is an intensive 10 daysa ™ program and is designed for project and related executives who wish to broaden, sharpen and deepen their project management competencies. This course integrates the latest proven project management concepts and practices to give participants a firm grounding in the advanced skills and knowledge required to successfully manage  more...

Managing Excellent Customer Service ...are balance sheet Customer service strategies that work: Case Studies Aligning customer service strategy with a business strategy The five dimensions of service quality - Tangibles - Reliability - Responsiveness - Assurance - Empathy Ongoing measurement and monitoring to support E-CRM and related technologies How to manage and monitor complaints Leading improvement and initiatives t  more...

Training for PAs ...ion led examples combined with a variety of exercises and case studies. This programme is an excellent platform to help PAs succeed in their demanding role. Contents: There are a variety of modules that are included within this programme, including; Principals of Managing People The Elements of Management The Skills Needed The Need for Planning Why Plan? 7 Steps of Effective  more...

OHSAS Lead Auditor Training Course ...s a practically based series of sessions using tutorials, case studies, interactive workshops and open forum discussions culminating with an examination. The practical emphasis of the course and the high tutor to attendee contact hours provide a unique opportunity for a substantial degree of individual guidance and training. Included within the course are: - The OH&S Standards (OHSAS 18001,  more...

Absence Management Course Objectives: This is a highly effective one day workshop designed to assist delegates with managing the costly problem of workplace absenteeism. As a result of attending this workshop, delegates will gain a practical understanding of: How to measure poor attendance Calculating the costs of poor attendance Introducing and implementing 'Return to work' interviews Developing  more...

Supervisor Training The seminar deals with basic managerial training and covers topics such as identifying your responsibilities, clarifying your leadership style, understanding motivation and how to increase job satisfaction and productivity, making objective decisions, communication skills and dealing with conflict, and planning and goal setting strategies. By the end of this workshop, participants will have a  more...

Write What You Mean ...a process, take an action, or approve a decision. Through case studies, hands-on exercises, and guided assignments, participants will learn to think analytically and form a logical, persuasive argument. Write What You Mean! combines best-practice business examples with experiential-learning techniques, and interactive accelerated-learning principles to give you practical, relevant skills  more...

Cold Calling Techniques I- Leads Generation: Referrals: source and information needed Networking sources and methodologies; Data bases; Methodologies of information gathering. II- Do s and don ts for prospecting and cold calls Do get the information first; Politeness will open the doors for you. III- The call process How to speak with the gate keeper (Secretary); Unreturned calls;  more...

Retail Selling Techniques General Accounting principles: Importance of the sale process on the Profit and Loss Statement as well as on the Balance Sheet of any Company. Qualities of the professional Sales Consultant: Positive attitude Presentable Smells well Aggressive Polite listens more than he talks and thinks before he talks Educated and has general knowledge and extremely high knowledge  more...

Retail Banking Selling Techniques It helps the retail banker oppen the realtionship with potential customers, discover their needs, presenting the right product, handel objections and close the sale. The program is designed to help the banker become professional by being a better person. Many case studies and role playing will be conducted. Coaching sessions should take place after the training.  more...

Design of Concrete Structures Reinforced with Fibre-Reinforced Polymers FRP Description This 2 day-course throws the light on a fairly new type of reinforcing materials, Fibre-Reinforced Polymers (FRP), their composition, production methods, and available products for structural applications. The course discusses the FRP unique properties, behaviour and advantages over traditional reinforcing techniques. Also, case studies and related Canadian codes/ standards for  more...

Slope Stability and Erosion Control Design Workshop Description The successful analysis and design of slope and erosion control requires an in-depth understanding of several subjects and concepts. It is imperative to harmonize slope stability and the use of erosion control techniques for retaining earth masses in attractive, environmentally compatible and cost-effective ways. This requires a thorough understanding of the erosion process,  more...

Tuning of Industrial Process Controllers Description This course will cover the major areas of control system design and implementation for many industrial applications. Emphasized will be PID control design, but related methods such a lead/ lag compensators will be examined as well as adaptive and optimal controls. In all cases, practical applications to temperature, pressure, level and velocity and positioning control are of interest.  more...

Design Construction and Rehabilitation of Culverts and Channels ...es that underlie practical design will also be developed. Case studies will be presented to demonstrate in very practical terms the pros and cons of alternative strategies, the pitfalls that can be avoided, and the design features that characterize successful installations. The uniqueness of this workshop is its emphasis on hands on exercises for designing the various components of channel and  more...

Basel III New Regulatory Requirements A two-day course covering the challenges and opportunities arising from the new regulatory changes from Basel III, Vickers Report, Swiss Finish and Dodd-Frank, and their implications for different types of financial institutions. The programme covers best practices in key areas such as: Liquidity Risk, Concentration Risk, Risk Aggregation / Capital Allocation and Stress Testing. Groups are kept  more...

A Practical Guide to International Trade Why should you attend? We live and work in an increasingly global market which offers opportunities at every turn which we need to take. In some ways the world market is becomingly increasingly accessible, especially thanks to the internet. However, with the increased opportunities come increased competition and most of the complexities (about International Trade) remain in place. Knowing the  more...

Strategic ALM, Treasury and Capital ...lf of the programme is devoted to practical workshops and case studies to illustrate the associated techniques. Who The Course is For * Traders * Risk managers * Fund managers * Consultants * Bank and corporate treasury managers * Pension fund managers * Auditors * Regulators and policy makers Prior Knowledge * Basic knowledge of financial  more...

Modern Credit Derivatives ...devoted to small group sessions with practical exercises, case studies and simulations. Participants take away worked examples for use after the course. New Case Study: the evolving credit crisis and its implications for the future Understand why the "crunch" occurred and the role that credit derivatives played in the development of the situation and the various roles that credit derivatives  more...

Managing Liquidity Risk in Financial Institutions ...financial institutions (a Basel IIIa ). Many practical case studies are taken directly from the liquidity crisis of 2007 a 2008. a Best and worst in classa examples are given and lessons drawn from recent experience. Who The Course is For Risk managers and risk controllers Banking and insurance/ reinsurance treasury professionals Auditors (internal and external) Fixed Income  more...

Correlation Trading and Risk Management ... forex. The course will draw heavily from recent markets case studies, and the real practices used at large financial companies, highlighting the weaknesses and pitfalls where needed. During the Excel based workshops students will have access to proprietary status-of-the-art professional software for exotic and multi-underlying pricing, thus gaining an understanding of multifactor pricing  more...

Energy Conservation and Management for Industrial Facilities 18 CEUs ...us potential ESOs is covered. The course includes many case studies and group discussions of ESOs in various industrial applications. Objectives To acquaint course participants with fundamentals of energy management and cost analysis necessary for assessing energy saving opportunities in a wide range of industrial processes. To equip course participants with technical procedures  more...

Beyond Static Design Use of Dynamic Systems for Engineering Analysis and Design 12 CEUs ... Transform methods Dynamic systems, transfer functions Case studies Day 2 Graphical tools for analysis and design Time domain methods Frequency response methods Systems design and control Cases studies Special Features Many case studies will be featured in a variety of domains including mechanical, electrical and thermofluid systems. Material Required A laptop computer is  more...

LEED - Sustainable Design and Operation of HVAC Systems in Buildings 18 CEUs ...t be appropriate in given applications, and exercises and case studies to reinforce the material. Topics are introduced to individuals who have little background on the subject while providing valuable information resource to personnel having more experience with HVAC systems in buildings. Objectives To provide the basics of the operation of HVAC systems in buildings. To present  more...

Ultraviolet UV Disinfection for Water and Wastewater Treatment Workshop 12 CEUs ...metry Determination of a validated UV dose Session 6 a Case studies from a survey of installed UV disinfection facilities Learning Outcomes After Completing This Course, Participants Should Be Able to: Have a much better understanding of UV light and its effect on microorganisms Understand the concept of UV dose and its importance in UV disinfection Design UV disinfection units for  more...

Resolving Conflict in the Construction Project Environment 18 CEUs ...The Agenda Explore Issues Problem Solve Get Agreement Case Studies And Role Plays By the end of this training event, participants will have: Identified the ways that rights, power and interests affect their work context Identified their own basic attitudes to conflict Considered a range of definitions of conflict and identified how they might be helpful Identified their most common  more...

SOA for Architects and Managers Overview Training Course This course has been created for managers and architects planning to implement or currently implementing SOA solutions. It gives the overview of pros and cons of SOA and explains when, why and which part of SOA you should use. Some of the questions the course can answer: * What are the benefits of employing SOA * What are the risks associated with the SOA approach * What are  more...

Intern training Intern training: Increasingly we are being asked by our clients to design and deliver short programmes for their interns before they start their summer placements. Potential future recruits form their first impressions of your organisation from their internship and therefore it is very important that you make a positive impact and create a memorable experience. We work with you to ensure  more...

Oncology Nursing Society's (ONS) - Cancer Chemotherapy Course ... side effect management, and patient teaching strategies. Case studies related to these concepts will also be presented. Also included are the new pediatric and biotherapy components. Upon successful completion of the course and a post-test (open book), participants will receive a laminated ONS Cancer Chemotherapy Card as well as 16.2 contact hours issued through the ANCC. This card validates  more...

Business commercial and leadership skills ...an also create custom-designed training DVDs, interactive case studies and e-learning, extending our training design and delivery expertise into state-of-the-art multimedia interventions. Whether you are looking to create a leadership development programme, enhance your assessment centre with one of our experiential simulations, or simply integrate a finance skills module into your existing  more...

Exploring Chronic Pain An alternate look at how your brain participates in the pain process This one hour session is intended for research, to explore our psychological coding of how we 'do' pain. It will be an experiential class that will involve individual participation to build case studies for future reference. Registration required. 1pm-2pm Even though treatments are often generalized or invasive (medication, surgery etc.), each individual's perception of pain is unique, and  more...

Advanced Wastewater Treatment Design ...treatment, and sludge processing. Finally, there are some case studies to discuss and review the practical implementation aspects of wastewater treatment. Objectives To provide attendees with concise principles of wastewater engineering and solid practical knowledge of conventional and advanced treatment processes applied in wastewater treatment plants. Learning Outcomes It is  more...

Voice Over IP ...ss Assessment Checklist you can put to immediate use. Case studies: an ideal opportunity for you to understand which approach would be best for your situation. A run-down of major players, their philosophies, key products and latest trends and developments. Project management: Guidelines for managing a VoIP deployment, from analyzing requirements to running trials, evaluating and  more...

Power Plant Asset Management Through case studies this course illustrates the state-of-art implementation approach of an asset management plan. The course includes the best practices. It provides an opportunity for power plant management professionals to gain in-depth knowledge...  more...

Soil And Groundwater Remediation Technologies The environmental condition of property is an important issue in real estate transactions and development. In view of the environmental liabilities for contaminated soil and groundwater, regulatory non compliance, and buried wastes it is necessary to have the knowledge of practical and proven remediation technologies most often used at contaminated sites. In this two day intensive course, for  more...

Saving Land Development Approval Time By Analyzing Traffic Impact Development or redevelopment of any parcel of land creates changes in traffic patterns on streets providing access to the development. This course discusses techniques for estimating the magnitudes of these changes and methods of measuring their impact on existing traffic operation. In many cases, existing streets and intersections have sufficient capacity to accommodate increased traffic  more...

Planning for Succession In this dynamic three-hour workshop, participants will learn about the various factors used to assess the value of their practice, review available choices for succession planning, and study strategies for building value into their professional services firm. Topics include: * What will the market look like when you retire? * Assessing the value of your practice: assets and goodwill *  more...

Grounding and Bonding of Electrical Systems 2 Days There is more that is not understood than what is understood about grounding and bonding of electrical systems. This seminar will emphasize both theory and practice so that you will have a firm foundation of knowledge when you begin your next design or construction project, or when you next encounter problems in your electrical system which must be corrected for safety, operational or power  more...

Designing Temporary Structures For Vertical Construction The collapse of a temporary structure during construction involves a high risk of serious injuries, deaths and substantial property loss. Clearly the design of such structures is a critical function. In this intensive two-day seminar, you will learn about the essential elements of design and construction of temporary structures. In particular, you will focus on scaffolding, formwork and shoring  more...

Interpretation and Enforcement of Construction Contracts for Industrial Plants ...ction contracting process to stave off failure. Using, case studies, exercises and discussion, this seminar will address developing, managing, and interpretation of construction contracts in industrial applications including project life cycle, risk analysis, developing tender documents, contract first principals, tendering contracts, types of contracts, RFQa ™s, bidding, contract  more...

Fluid Flow and Mixing for Heat Transfer Fluid flow, mixing and heat exchange are both common and critical to most process plants. Successful operation of the equipment depends on a number of important actions being properly addressed. The course will introduce new concepts and approaches through actual case studies, which will enable you to successfully implement new ideas. The focus is on methods for hands-on analysis and design.  more...

Contract Management Principles and Practices Get an overview of all phases of contracting, from requirements development to closeout. See how incentive can be used to improve contract results. Lectures are combined with case studies, exercise & negotiation role-playing to maximize the experience.  more...

Reverse Osmosis Technology - A Practical Course This course is practically oriented, with a half-day Workshop on the 3rd day where participants will be able to apply their newly acquired knowledge through the review of real-life case studies.  more...

Fundamentals of Capital Project Cost Control- EPIC Using, case studies, exercises & discussion, this seminar will address the fundamentals of project cost control including project life cycle, project development, planning, scoping, estimating, risk analysis, procurement, earned value analysis, & more.  more...

Modelling Air Emissions For Compliance - A Hands-on Workshop This workshop uses a hands-on approach to look at the newest family of environmental models. The approach will be very practical and will include a number of case studies and a hands-on workshop for use of the models.  more...

The Intrapreneur Engineer - An Employee Involvement Workshop Through lecture, individual & group discussion, team case studies, experiential learning, this workshop highlights the unique characteristics, processes, roles &responsibilities of various project team members in an intrapreneurial project environment  more...

Risk Assessment Of Contaminated Sites Conceptual Site Model (CSM) development will be discussed in detail. Risk calculation formula are presented for carcinogens & non-carcinogens. Case studies & risk calculations enhance the understanding and use of these risk assessment aspects.  more...

Agile Project ManagementCertified ScrumMaster Training Guide a team, a project, or an organization into a process of rapid delivery of valuable results. Exercises, case studies & examples are used to develop the knowledge & skills to make the shift from traditional management practices to Agile practices  more...

Basic Concepts Energy Demand and Economics of HVAC Systems Mastering the fundamentals and basic concepts of HVAC is necessary for individuals involved in the design, operation, and maintenance of HVAC systems. This course provides an understanding of the basic concepts of HVAC systems covering fundamentals of refrigeration, heat transfer, and psychometrics, HVAC equipment and system selection, comfort, cooling and heating load calculations, design of air  more...

Environmental Site Assessment and Remediation This seminar provides information on contaminated site assessment & remediation. It focuses on cost effective approaches, methodologies, & technologies. Case studies, which are included & distributed as part of the seminar, are based on real projects..  more...

IT Project Management - 4 day course You ll learn IT project management skills through hands-on exercises, interactive case studies, and relevant discussions with your peers and an experienced IT project management instructor.  more...

ITIL Foundation ITSM Academy's Accredited ITIL Foundation classes are delivered over three (3) days. They are filled with sample documents, hand-on exercises, case studies and lively discussions. Foundation exam included on last day of class. Woven through all of our V3 Certification classes is our unique virtualization Living the Lifecyclea , which brings processes and concepts to life. The certification  more...

ITIL Service Manager Course Objectives: The ITIL Service Manager is the highest achievement in ITIL training and certification. The path to earning an ITIL Service Manager certification is an intense 10 day in-course learning experience with expected interim self study. The class covers 40% theory, maintaining 60% of the curriculum for practical application through case studies. Candidates are also evaluated  more...

Lean Six Sigma ...examples to build management skills. We examine Six Sigma case studies from various perspectives- Human Resources, Marketing, Sales, Operations, Construction, Government, Finance, and IT. Specific topics include: Maximizing Business Value, Critical to Quality, Voice of the Customer, Measurement Systems, Data Collection Plans, Design of Experiments, Analysis, Process Control, and Response  more...

Biofuels ...so explore crop availability and pricing, fuel potential, case studies, and outlook for both food-grade and non food-grade crops. Course Outcome After completing Biofiels, students will be equipped with a basic understanding of the following: Cellulose ethanol production process Available cellulose biomass sources Chemistry and composition for each biomass source Fuel potential  more...