Instructor Led Case Studies Training in Indiana, USA

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Call Center Management Certification in San Antonio TX October 16-18 2012 instructor led traininggroup study and discussionworkshop / seminar ... information-rich modules that include learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce Belfiore, Dean of the College, Dayne Petersen, Lead Instructor, and their staff of industry experts. Typically  more...
Call Center Management Certification in San Francisco CA August 21-23 2012 instructor led traininggroup study and discussionworkshop / seminar ... information-rich modules that include learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce Belfiore, Dean of the College, Dayne Petersen, Lead Instructor, and their staff of industry experts. Typically  more...
Call Center Management Certification in Hamilton NJ September 18-20 2012 instructor led traininggroup study and discussionworkshop / seminar ... information-rich modules that include learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce Belfiore, Dean of the College, Dayne Petersen, Lead Instructor, and their staff of industry experts. Typically  more...
Call Center Management Certification in Minneapolis MN June 19-21 2012 instructor led traininggroup study and discussionworkshop / seminar ... information-rich modules that include learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce Belfiore, Dean of the College, Dayne Petersen, Lead Instructor, and their staff of industry experts. Typically  more...
Call Center Management Certification in Jacksonville FL April 24-26 2012 instructor led traininggroup study and discussionworkshop / seminar ... information-rich modules that include learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce Belfiore, Dean of the College, Dayne Petersen, Lead Instructor, and their staff of industry experts. Typically  more...
Call Center Management Certification in Phoenix AZ March 20-22 2012 instructor led traininggroup study and discussionworkshop / seminar ... information-rich modules that include learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce Belfiore, Dean of the College, Dayne Petersen, Lead Instructor, and their staff of industry experts. Typically  more...
Call Center Management Certification in Las Vegas NV February 28 29 March 1 2012 instructor led trainingworkshop / seminar ... information-rich modules that include learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce Belfiore, Dean of the College, Dayne Petersen, Lead Instructor, and their staff of industry experts. Typically  more...
Call Center Management Certification Course instructor led traininggroup study and discussionworkshop / seminar ... information-rich modules that include learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce Belfiore, Dean of the College, Dayne Petersen, Lead Instructor, and their staff of industry experts. Typically  more...
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