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From 123-CBT Computer Based Training
Stress Management Fundamentals for Managers

...rganization.
Learn how your behaviors as a manager can cause stress for employees and how time management and communication can reduce employee stress.
Audience:
The target audience for this course is managers who want to improve their stress management skills to enhance organizational effectiveness. It is recommended that individuals take the first course in the series or have
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Stress Management Fundamentals for Managers
From Serebra Learning Corporation
Technical Support Agent Survival Skills
Coping with stress is an everyday issue for the Technical Support Agent (TSA). The focus of this course is specifically directed to the situations that TSAs encounter. The course will help the TSA avoid burnout and manage job responsibilities by identifying the causes of stress, prevention methods, and time management skills. Technical Support Agents seeking to acquire new skills or improve the
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