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From 123-CBT Computer Based Training

Probability Distributions and Measurement Systems Analysis in Six Sigma

...gma DMAIC process and is used to identify the variability caused by the measurement system itself. This course will examine how to calculate normal, binomial, Poisson, chi-square, Student's t-distributions, and F distributions. It will also look at how to assess the precision and accuracy of an organization's current measurement system using Gauge Repeatability and Reproducibility (GR&R), more...

Team and Customer Relationships

Team and Customer Relationships HDI HDI Customer Service Representative Customer Service Representative Certification Library This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a support center. This course looks at the individual responsibilities of each team member, as more...

Sprains and Strains

...ries are sprains and strains. Most workplace injuries are caused by manual tasks, such as lifting or carrying loads, working in fixed positions, repetitive tasks, or using heavy, vibrating tools. Manual tasks, if not performed properly, are a leading cause of serious worker injuries such as sprains and strains, as well as permanent spinal damage, and often can debilitate workers who may need to more...

Six Sigma Leadership and Change Management

Six Sigma Leadership and Change Management ASQ Six Sigma Black Belt (SSBB) The enterprise leaders in an organization play the most critical role in Six Sigma success. These leaders affect the deployment of Six Sigma in terms of providing resources, removing roadblocks, managing change, and communicating Six Sigma vision to all organizational members. Though Black Belts are not necessarily a more...

Tool Support in Software Testing

...Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, and the psychology behind testing. This course is one of a series intended to align with the Certified Tester Foundations Level more...

Configuration Mgmt Risks Incidents in Software Testing

Software Test Management

White Box Software Testing Techniques

Black Box Software Testing Techniques

Static Techniques Test Design in Software Testing

Testing Throughout the Software Life Cycle

Fundamentals of Software Testing

Identifying Resolving Windows 7 Application Issues

...urring during or soon after an installation are generally caused by some form of restriction, such as permission or policy constraints; an incompatible program configuration setting; or the inability of the installation program to access needed resources. Failures can often be resolved by changing a program configuration setting that is not supported. Software and programs that were compatible more...

Troubleshooting Logon Resource Access Issues in Windows 7

... resolve issues with resource access. Logon errors can be caused by simple issues such as network connectivity or use of incorrect credentials, an inability to contact authenticating servers, account misconfigurations, or even name resolution. This course provides technicians with an understanding of the authentication and authorization process, and the various user account policies and more...

Problem Performance Identification

...performing well, and are not system based issues, but are caused by the workers own ability to perform. Once there is clarity about the nature of the performance problem that the manager encounters then he or she must be able to measure the extent of that problem performance if they are to deal with it effectively. An imprecise definition and description of the problem, leads to a less than more...

Problem Performance Improvement

...t to develop his or her skills, knowledge or whatever has caused the performance problem. It is essential that the manager is able then to apply three techniques to support the under achieving worker. These are to use a specific training program to resolve the problem, to appoint a coach to support the worker and to apply rigorous supervision techniques to help the worker to improve. more...

Managing and Maintaining Brand Equity

...en there was a brief, but widely publicized, brand crisis caused by New Coke, which resulted in the reintroduction of Coca-Cola Classic. This is an example of how, over time, new competitors come into the market, consumer tastes change, fashions come and go and even lifestyles change. How can you respond successfully? By being ready for change and having a plan of action. This course gives more...

Data Modeling - Develop Depth to Your Models

...fy a resolution for a chasm trap. Identify the problems caused by too much convergence in an ER model. Identify the problems caused by too much divergence in an ER model. Identify why transferable relationships are needed. Identify what a transferable relationship is. Identify the symbol used to show non-transferability. Identify the consequences of creating a non-transferable more...

Oracle Form Builder Including Reusable Oracle Components

...of PL/SQL code. Identify the features of error messages caused by failed Form Builder calls to the Oracle Server. Match the predefined error messages with the DML declarative constraint violations that generate them. Complete the code for the ON-ERROR trigger to display error information caused by an implicit call to the Oracle Server. Complete the code to display error information more...

Oracle Form Builder R6 Including Reusable Oracle Components

Course Overview This course is the sixth in a six-part Oracle Developer series that is based on Oracle Developer Release 6. This course will enable learners to implement methods to use additional data sources, to work with Oracle8 objects, and to integrate charts, reports, and timers in form modules. In addition, the course covers the procedures to reuse components, objects, and code and to more...

NetWare Service and Support Upgrade - Part 4

...onments. Troubleshoot the NDPS printing problem that is caused if a Printer Agent is set to pause all printer output. Troubleshoot the NDPS printing problem that is caused if NDPS Manager is unloaded from the server. Unit 2: Troubleshooting Queue-Based Printing Duration: 3 - 4 Hour(s) Sequence the steps to set up network printing for NetWare 4.x and NetWare 5. Set up more...

NetWare Service and Support Upgrade - Part 5

Course Overview This course is the fifth in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course covers troubleshooting servers and networks, and disaster recovery. L earn To: Troubleshoot server-related more...

Advanced Project Leadership Selling Project Mgmt to the Organization

...ent as project. Learn To: Identify the problems caused by a lack of project management. Identify effective methods for selling project management to senior executives. Identify the steps for implementing project management as a project. Audience: This course is for professionals who are charged with leading high-profile projects within their organization. Deployment: more...

Stress Management Fundamentals for Managers

...al conditions that lead to stress. Know when stress is caused by poor job fit. Recognize methods for reducing workplace stress. Identify when you should intervene. Recognize methods for preventing employee burnout. Unit 3: Preventing Management-Induced Stress Identify manager behaviors that cause stress. Understand how effective time management can reduce employee more...

Communicating w Difficult People Working with Difficult Employees

... Apply the HELP acronym to prevent negative situations caused by difficult behavior. Recognize potential obstacles to communicating effectively. Discipline a difficult employee by applying the correct process. Audience Managers, facilitators, team leaders, and professionals who need to handle situations with difficult employees, more...

Communicating w Difficult People Handling Difficult Co-Workers

... cope with their difficult behavior, and resolve conflict caused by the negative behavior. The program describes the proper methods to address each difficult personality type, the appropriate techniques to use to cope with and manage difficult behavior, and the steps that create the conflict resolution process. Learn To Identify types of difficult more...

Change Management Managing Change

... resist change. Manage the tension caused by change. Help employees avoid complacency. Eliminate the causes of complacency. Control a crisis. Simulation Overview: In this simulation, the Information Systems Department is implementing a new operating system. more...

Managing Change Overcoming Change Obstacles

... Identify the guidelines for easing the tension caused by change. Identify the causes of complacency. Identify the ways you can prevent crises from occurring. Simulation Overview: You will meet with the District Sales Manager at Icon International. Through her questions and your answers, you will gain a better more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2

...TERLOG environment variable. Match the cluster problems caused by SCSI controllers with their solutions. Identify the solutions for common SCSI termination problems. Identify the SCSI-cabling solution for a specified cluster requirement. Sequence the steps to recover from a corrupt quorum log in a quorum resource after Cluster service has been stopped on both the nodes. Match the more...

Frontline Leadership Positively Influencing Workplace Culture

Frontline Leadership: Positively Influencing Workplace Culture covers the factors that determine workplace culture and outlines a process for leading employees through culture changes. This program also covers two styles of frontline leadership and offers tips for fostering a positive work environment, addressing negativity, and inspiring employee innovation. Learn To more...

Organizational Behavior The Organizational System

... • Help a group overcome a barrier caused by organizational structure. • Identify elements of the job characteristics model that affect employee satisfaction. • Determine the most appropriate method of job redesign for an employee. • Implement one method of job redesign for an more...

From Medical Survival Consultants

Back CareErgonomics Back injuries, often from poor lifting techniques, are the most common type of occupational injury. In this lesson you will learn about muscle injury caused by repetitive stress, ways to minimize accidents and injuries, and tips on how to arrange your work station to avoid ergonomic injuries. more...

From 6P International, LLC

Beryllium and Cadmium Hazards in the Workplace

There are hundreds of workplaces and thousands of employees that are exposed to beryllium and cadmium hazards every day. This course gives you a basic knowledge of beryllium and cadmium hazards present at various industrial workplaces, how you can minimize your exposure to them, different acute and chronic problems caused by beryllium and cadmium, and what precautionary measures you should take in more...

From Serebra Learning Corporation

Establishing Team and Customer Relationships

This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a more...

Mentoring Strategies in the 21st Century

Current business trends--including acquisitions and reorganizations, emerging technology needs, and a changing work force--are all creating unique mentoring needs. This course addresses how mentoring strategies can benefit your organization in the current business climate. It explores the ways that mentoring can capitalize on gender, age, and cultural issues. Finally, it provides instruction on more...

Managing and Maintaining Brand Equity

Visual Basic 6 0 Advanced Enterprise Client Server Dev Part II

This course investigates advanced concepts and technologies that will help you develop more capable and reliable client/server applications with Visual Basic. It discusses the attributes of interfaces and the concept of an interface as a contract. It examines the basic IUnknown interface, the creation and implementation of abstract classes and multiple interfaces, and the fundamentals of the more...

Win2000 Professional Implementing and Monitoring Security

...roups. Then you will learn about troubleshooting problems caused by security discrepancies and problems related to audit and security policies. Related Exam: Microsoft Exam #070-210: Implementing and Administering Microsoft Windows 2000. The course addresses the training needs of system administrators, network designers, and IT consultants. This course also addresses the needs of IT more...

DOT Drug and Alcohol Awareness

Drug and alcohol abuse by employees is a common cause of workplace problems, such as accidents and ineffective work practices, in the US today. These problems can affect profits and expose companies to increased medical and insurance costs, and any related financial loss due to compensation. Several US laws have been enacted to combat drug and alcohol abuse in the workplace. The Department of more...

Food Safety and Handling

Each year, bacteria in food cause millions of illnesses in the US. According to the Food and Drug Administration, between 2 and 3 of all foodborne illnesses result in secondary long-term illnesses. Some strains of E. coli can cause kidney failure in infants, and salmonella can lead to reactive arthritis and serious infections. In addition to the risks from badly prepared or handled food, there is more...

Organizational Behavior The Organizational System

Organizational Behavior: The Organizational System defines organizational structure and culture and explains their impact on employees. It also teaches how to perform a job analysis to determine whether an organization's job designs are appropriate and gives options for job redesign. Managers, supervisors, team members, and anyone who is interested in improving the behavior variables within their more...

Communicating with Difficult People: Handling Difficult Co-Workers

Communicating with Difficult People: Handling Difficult Co-Workers offers the student information on how to define difficult co-workers cope with their difficult behavior and resolve conflict caused by the negative behavior. The program describes the proper methods to address each difficult personality type the appropriate techniques to use to cope with and manage difficult behavior and the steps more...

From ITpreneurs

Cloud Challenge Business Simulation The Cloud Challenge business simulation is an online, single-player serious game. During the 2 hour game, players will experience the business changes caused by cloud computing and virtualization. more...

From Construction Mastery Institute

Eye Safety

...ractive eCourse shows employees how many eye problems are caused by understanding how the type of work they are doing can strain their eyes... or by not wearing the appropriate protective equipment. The course reminds employees that eye injuries can easily happen to them and shows them how to prevent these injuries. Using a powerful combination of audio, full-motion video, text and colorful more...

Crane Safety

...nd employees that over 90% of crane-related accidents are caused by human error... and that they are the key to preventing these incidents. Using a powerful combination of audio, full-motion video, text and colorful graphics, this eCourse provides the most cost-effective safety and regulatory compliance training available today. The eCourse is divided into a number of logical sections so more...

Rigging Safety

From Meditec.com

Medical Billing Training Course ... abusive practices and medical necessity issues. This has caused a major increase in demand for billers in doctora ™s offices, clinics, and hospitals, and higher pay. Earnings: According to a national compensation survey performed in July 2005 by Salary. com, the median wage for non-certified Medical Billers is about $30, 000 per year. Billers who achieve certification could make up to more...

From Automated Learning Corporation

ESD An Introduction - On-Line Training

... ESD is generated from common actions Two types of damage caused by ESD Problems and cost implications Conditions likely to cause uncontrolled ESD Behavior of insulative, conductive, and dissipative materials Causes & effects of polarization and induction Function of ionization, humidity and grounding in ESD control. LearnTech training incorporates interactive learning checks throughout the more...

ESD: See It! Believe It! Control It! - On-Line Training

...ment Human Body Model (HBM) of ESD damage Controlling ESD caused by the HBM Charged Device Model (CDM) of ESD damage Controlling ESD caused by the CDM Safe & unsafe handling practice. LearnTech training incorporates interactive learning checks throughout the instructional sequences. Standards Compliant: ESD: See It! Believe It! Control It! conforms to the ANSI/ESD S20.20 ESD control program more...

From Multi-media Access

Process Safety and Emergency Response

Hired contractors must be informed of the hazards that may be caused by their work, site-specific safe work practices and plant emergency procedures. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet your site-specific needs. It is currently available in English, but other language tracks can be added. more...

Back Safety

... problem during their lives. Back injuries are frequently caused by common activities experienced both on and off the job... such as lifting, climbing, reaching, etc. "Back Safety" emphasizes the importance of overall back care, both on and off the job, including exercises and weight control. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet more...

From PDHengineer. com-Decatur Professional Development, LLC

Indoor Environmental Quality

...caused (or avoided) at virtually any stage in the design, construction, and operation of any facility. During building design, such issues as roof overhangs (to keep out rain), location of outside air inlet ports, glazing specifications (relative to potential condensation and mold growth), formaldehyde content of cabinetry, and entryway design to hold down tracked in pollutants all can more...

Placement of Concrete in Hot Weather

... The discussion in this course will focus on the problems caused by hot weather, the preparation necessary for a successful placement, the placement procedures, and the different types of curing methods that can be used successfully. This course is useful to architects, engineers, Quality Control personnel, Government Quality Assurance representatives, representatives of the owner and other more...

Highways in the Coastal Environment

...ic knowledge and skills: The height of the storm surge caused by hurricane Katrina The average sea level rise along United States coasts How to define hurricanes, tropical storms, and tropical depressions Causes of storm surges Causes of Tsunamis How the study of coastal waves changed before the Landings at Normandy on D-Day How to differentiate the different types and more...

Countermeasures to Reduce Red-Light Running

...ere than crashes from other causes. Most crashes that are caused by red-light violations are generally side impact crashes, which are more severe than rear collisions. There are three main countermeasures that can be taken to reduce red-light running. The three main countermeasures are enforcement, engineering, and education. This course will focus on all three countermeasures and how they can more...

DC Circuit Switching Transients

...a, DC components are particularly subjected to transients caused by current interruptions that routinely occur when circuits are de-energized. Simply closing and opening a switch, for example, can cause unintended radio-frequency interference and/or contact degradation. The course is intended for engineers who have knowledge of basic circuit theory and circuit components, such as resistors, more...

Reactance in AC Circuits - Fundamental Concepts

...sure of the opposition to the flow of alternating current caused by the inductance and capacitance in a circuit rather than by resistance. Steady electric currents flowing along conductors in one direction undergo opposition called electrical resistance, but no reactance. Reactance is present in addition to resistance when conductors carry alternating current. Reactance also occurs for short more...

Facility Lightning Protection Fundamentals

...n misconceptions lead some to underestimate the challenge caused by lightning. It is said that lightning never strikes in the same place twice; this is not true, as can be demonstrated through photographs of such buildings as the Empire State building. Others say that an LPS will prevent lightning strikes; this too is not true as an LPS is used to intentionally attract the leader stroke to an more...

Storage Batteries Maintenance and Principles Storage Batteries Maintenance and Principles

...pan and output capacity is attributed to ?over sulfation? caused due to crystallization when a battery cell is under charged and overheat resulting from over charging. Ongoing maintenance of batteries is thus very important. This 8-hour course provides basic engineering guidance in operation, maintenance, diagnostics, and testing of Lead ? acid and Ni-Cad batteries down to individual battery more...

Legionnaires Disease

...disease is a common name for one of the several illnesses caused by Legionnaires' disease bacteria (LDB). Legionnaires' disease is an infection of the lungs and is a form of pneumonia. More than 43 species of Legionella have been identified and more than 20 have been linked with human diseases. Legionellosis is the term for the diseases produced by LDB. In addition to Legionnaires' more...

Fire Protection of Confinement Ventilation Systems

...ew Fires in industrial and nuclear facilities have been caused by a variety of energy sources, including electrical energy and spontaneous combustion of pyrophoric metals. While fixed fire suppression systems or operator intervention have limited the size and consequences of most of these fires, some did propagate and cause significant damage and material release. In this course the student more...

Process Vessel Design for FPS Motion

...luding pitch, roll, yaw, surge, sway and heave Problems caused by the motion of separation equipment, including spirit level effect, resonant waves, primary liquid turbulence, secondary liquid turbulence and instrument/control effects Controlling the effects of motion through proper equipment location and process vessel internal design modifications State Board Acceptance This course more...

Wind and Hydropower Technologies Program

...ring plants. Wind is a form of solar energy. Winds are caused by the uneven heating of the atmosphere by the sun, the irregularities of the earth's surface, and rotation of the earth. Wind flow patterns are modified by the earth's terrain, bodies of water, and vegetation. Humans use this wind flow, or motion energy, for many purposes: sailing, flying a kite, and even generating electricity. more...