Online Causes eLearning

Exploratory Data Analysis in Six Sigma ...examine the output variable (known as y) and its possible causes or input variables (known as x's) collected in the Measure stage to get a deeper understanding of their relationships. The goal of this analysis is to narrow down the many possible x's identified earlier during the Measure stage, to a few probable ones. This analysis is generally conducted through the use of two important  more...

Introduction to Hypothesis Testing and Testing for Means in Six Sigma ..., testing, and implementing solutions to address the root causes of failure. This course covers the key hypothesis testing concepts and the tests used in Six Sigma. The course will explore the steps for testing hypotheses for one-sample t-tests and two-sample t-tests with the help of real-life examples and case studies. The key terms and the common procedures used to test hypotheses are also  more...

Talent Management Retaining Talent Talent Management: Retaining Talent Retaining talented employees is a constant challenge for any organization. The costs of turnover can be high. That's why talent retention is a strategic issue requiring focus, time, and resources. This course highlights the importance and benefits of putting effort into retaining talented individuals. It also covers ways to determine the causes of talent  more...

Hypothesis Testing Concepts and Tests for Means in Six Sigma ...DMAIC methodology, Six Sigma teams analyze the underlying causes of issues that need to be addressed for the successful completion of their improvement projects. To that end, teams conduct a number of statistical analyses to determine the nature of variables and their interrelationships in the process under study. It is rarely possible to study and analyze the full scope of population data  more...

Tests for Variances and Proportions ...s identify possible sources of variation, underlying root causes, and areas for improvement. It is here where assumptions or hypotheses about a process, product, or service are made and validated using tests based on sample data. This course aims to familiarize you with some of the advanced hypothesis tests used in Six Sigma. You are taken through the key steps in testing hypotheses for  more...

Improvement Methods and Implementation Issues in Six Sigma ...they begin to generate a list of solutions to address the causes of problems in the process. After plans have been developed, the implementation of the improved process needs to be tested and verified to ensure the optimal choices were made. Finally, risks to the new process need to be examined and minimized. This course looks at improvement methods and implementation issues in Six Sigma. It  more...

Nonstatistical Analysis Methods in Six Sigma ...siderations in identifying potential problems, their root causes, and their impacts. They help prioritize these causes and generate initial ideas for resolving problems when a project enters the Improve phase. This course covers the use of various nonstatistical analysis methods including failure modes and effects analysis (FMEA), gap analysis, scenario planning, root cause analysis, the 5  more...

Modeling and Analyzing Processes in Six Sigma ...tart uncovering and analyzing these processes, the likely causes of problems become clearer. This course will examine the tools and techniques used to model and analyze existing processes. From a process modeling perspective, the course looks at techniques such as process mapping, written procedures, and work instructions. From a process analysis point of view, the course examines the use of  more...

Six Sigma Process Improvement Six Sigma Process Improvement In the world of business you cannot expect faulty processes to deliver outstanding organizational results. Six Sigma offers many ways to improve your organization's processes, based on your priorities and business requirements. Whenever you delve into process improvement, you have the option to create new processes altogether or replace old processes with new  more...

Benzene Awareness ...izziness, and unconsciousness; long-term benzene exposure causes effects on the bone marrow and can cause anemia and leukemia. The Occupational Safety and Health Administration (OSHA) recognizes benzene as a hazardous material and imposes strict exposure limits in the workplace. This course presents an overview of benzene and its health risks, and provides information on the occupational  more...

Using Basic Control Charts in Six Sigma ...ve measured your current processes, analyzed the gaps and causes of problems, and improved processes to the desired level, you need to monitor and control them over an extended period of time. The process may show variation, and control charts are used to determine if the variation is natural to the process or if there is another reason for the discrepancy. Control charts can also be used in  more...

Workplace Conflict Recognizing and Responding to Conflict ...g and Responding to Conflict Conflict can have many causes disagreements about who does what, or about how things are done, as well as disagreements related to personality and style. And inevitably, conflicts will arise in the workplace, so it's critical to be able to deal with them successfully. If you avoid conflict that requires quick, decisive action, or if you take an aggressive  more...

Problem Solving Digging Deeper ...ess: first when you analyze problems to identify the root causes, and then, when you evaluate and analyze potential solutions to determine the one that has the maximum chance of success. Several tools are used for analysis and evaluation at each of these steps. Examples of tools that help find the root causes of the problem are the cause-and-effect diagram and five-why analysis. Cost-benefit  more...

Accident Investigation and Reporting ... to provide a safe working environment by determining the causes of an accident, then reporting them so that accidents can be prevented in the future. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are: differentiate between the three cause levels of accidents, recognize why an accident should be  more...

Storm Water Pollution Prevention ...rm water runoff. Storm water runoff is one of the leading causes of pollution in rivers and lakes. Identifying sources of storm water pollution and keeping them from coming in contact with runoff is the best and most economical way to protect the quality of the nation's waters. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner  more...

Bridge the Expectations Gap ...r a disappointment. The first lesson describes the common causes of the gaps between what customers want, and what they receive from your company. Perhaps policies that impact on customer service are set without input from either the customers themselves, or the frontline employees who are the best qualified to know what customers want. Maybe your company's advertising is making promises that  more...

DOT Drug and Alcohol Awareness DOT Drug and Alcohol Awareness Drug and alcohol abuse by employees is a common cause of workplace problems, such as accidents and ineffective work practices, in the US today. These problems can affect profits and expose companies to increased medical and insurance costs, and any related financial loss due to compensation. Several US laws have been enacted to combat drug and alcohol abuse in  more...

Signs and Tags Signs and Tags This half-hour course will present basic information about the different accident prevention signs and tags with regard to displaying levels of danger and precautions required. The failure of people, equipment, supplies, or surroundings to behave or react as expected causes most accidents. The content in this course is designed to comply with the intent of the applicable  more...

Dealing with Resistance to Change ...d thoughts that come with change, identify the underlying causes of employee resistance, and then use techniques to address those root causes. When the root causes are addressed, behaviors that show resistance to change will fade. This course outlines these aspects of overcoming resistance to change. It surveys the active and passive symptoms of resistance to change, goes deeper to explore the  more...

Identifying Project Risk ...ok this vital step. Identifying potential risks and their causes and impacts can spell the difference between a project that reaches a successful conclusion and one that does not. In this course, learners will continue to learn about processes within the Project Risk Management knowledge area. It covers the best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK  more...

Optimizing a Database Data Recovery Plan for SQL Server 2005 Optimizing a Database Data Recovery Plan for SQL Server 2005 Microsoft To identify potential causes of database failure, and select the appropriate fault tolerance and restore strategies for a scenario  more...

Problem-Solving and Process Management Tools ...ity management tools. These tools help managers find root causes of problems, an important step toward removing them. Success in ensuring quality and organizational excellence depends on how effectively managers apply these tools to solve quality and process-related problems. This course explores basic problem-solving and process management tools used for identifying, analyzing, and  more...

Multivariate Analysis and Attribute Data Analysis in Six Sigma ... methodology, a Six Sigma team begins to analyze the root causes of the problems that it identified in the earlier stages. This analysis may require churning out huge volumes of data of different types. Sometimes this data is of a multivariate nature, meaning that many dependent and independent variables need to be considered simultaneously. As such, Six Sigma teams often use advanced  more...

Reducing Waste Streamlining Value Flow Using Lean ...e, one must know what waste is, where it exists, and what causes it. There are practical and simple strategies for dealing with each type of waste, thereby reducing harmful effects on a company and improving overall performance and quality. This course will introduce the learner to some of the Lean tools used for identifying wastes and streamlining the value flow and how these can be used in  more...

CompTIA Server 2009 Network Storage Troubleshooting CompTIA Server 2009: Network & Storage Troubleshooting CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009 Almost everywhere you go, from large businesses to people's homes, networks are in place to facilitate the movement of data between computers and other devices, such as printers or the Internet. In addition to that, the vast amounts of data generated in today's computing  more...

Anger Management Essentials Understanding Anger Anger Management Essentials: Understanding Anger Anger is a normal and even healthy emotion, rooted in the instinct for self-preservation. It provides important information about our relationships with others and can help us face trouble and overcome obstacles. But if it's not managed properly, this powerful emotion can be very destructive. And the consequences of poorly managed anger in the  more...

Cisco TSHOOT 1 0 Maintaining Troubleshooting Network Security Solutions ...network and introduce a plethora of new potential problem causes. Security features tend to focus on restricting the flow of traffic, and because of that, engineers should be aware of the features implemented at each point in the network and how they affect network connectivity. Another important aspect of troubleshooting in a secured network is that the actions that an engineer is allowed to  more...

Cisco TSHOOT 1 0 Route Redistribution BGP Performance Issues Cisco TSHOOT 1.0: Route Redistribution, BGP & Performance Issues Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Ideally, a single routing protocol is used to exchange routing information in an enterprise network. However, organizational requirements such as partnerships, mergers, technology migrations, and changes in policy can make it necessary to support the  more...

Recognizing Diagnosing Problem Performance Recognizing & Diagnosing Problem Performance When you recognize performance problems early and diagnose them accurately, you can help turn them around and avoid serious consequences. Whether the problems lie in poor employee interactions, failure to comply with policies, or underperformance, managers need to know how to detect them in a timely manner. Performance problems can vary in scope,  more...

Customer Driven Process Improvement Analyzing Process Problems ...equirements. By identifying problems and unearthing their causes, you can pinpoint the changes necessary for resolving the problem and improving the process. This course describes how to identify process problems by doing a gap analysis. It also explains the importance of analyzing the causes of process problems. And it shows how to use a cause-and-effect diagram, as well as the 5 Whys tool, to  more...

Dealing With Conflict ...mbers. This course offers you an understanding about what causes conflicts on a team and the important role of healthy communication in handling conflicts. It presents many best practice approaches to resolving conflicts and illustrates the tenets of principled negotiation. By learning the principles and strategies presented in this course, you will have the skills to keep your high-performance  more...

Conducting Effective Accident Investigations ...e staircases by torchlight, you can quickly determine the causes behind workplace accidents. Conducting Effective Accident Investigations It doesn`t have to wait until someone like Indiana Jones descends ancient stone staircases by torchlight, you can quickly determine the causes behind workplace accidents. With our Conducting Effective Accident Investigations safety training program,  more...

Defensive Driving ...all drivers should take this safety course. Detailing the causes of the hazards, we edge you into the fundamentals of defensive driving and then steer into road conditions, stopping distance, vehicle spacing, backing, evasive driving techniques, parking, drinking, accidents, road rage, and cell phones. Every new driver in your company will journey through all their driving instructors never  more...

Hearing Conservation/Noise Control ...aring Conservation / Noise Control, leads you through the causes of hearing loss as you gain the personal and noise reduction skills to deal with those persistent load noises. You`ll Marvel?, that even without super powers, the workers in your organization can use personal protective equipment that will safeguard their hearing even better that a mutant could. ?Holy, health hazard, Batman! We  more...

Work Zone and Heavy Equipment ...;ve just crossed over into the Work Zone. Discover what causes most work zone fatalities and injuries. Welcome to Work Zone and Heavy Equipment ??you?re moving into a land of both shadow and substance, of things and ideas; you?ve just crossed over into the Work Zone.? Discover what causes most work zone fatalities and injuries. No mystery will prevent you from properly setting up a work  more...

Problem Solving Through Productive Thinking ...hat will help you to better identify problems, find their causes, and get their solutions under way.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Problem Solving Through Productive Thinking One of the greatest  more...

Sexual Harassment in the Workplace Series ... developed to educate managers and non-managers about the causes and effects of sexual harassment in the work environment. It looks at the elements that define behavior as harassment, methods that can be used to prevent it from occurring, as well as ways to deal with the situation if it happens. As of 8/17/07, this course complies with the following legislation: California: Government Code  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ...sDescription: A comprehensive study of disease processes (causes, symptoms, diagnosis, and treatments), organized by body system. Textbook: Human Diseases, 2nd ed., by John H. Dirckx, M.D., 2003. Published by Health Professions Institute. ISBN# 0-934385-38-6. 7. Beginning Medical Transcription Practice/Professional Issues Description: Transcription of authentic physician-dictated reports  more...

Problem Performance Identification ...management of problem performance lies in identifying the causes of problem performance. There are performance problems that result from the way that the organization operates, which may well make the individual worker unable to perform better, for example in terms of the design of the task they are asked to perform. But there are also performance problems that stem from the workers attitude.  more...

The Process of Interpersonal Communication It is almost impossible to be productive in today's business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of  more...

Workplace Communication Skills ...In fact, and more correctly, poor communication of intent causes these problems. They occur when people are unwilling to say exactly what they mean, or what they want. They also occur when there is a reluctance or an inability to get clarification of another person's intent. These situations can be avoided by using certain communication techniques to establish intent, both other people's  more...

Resolving Conflict with Communication Skills Although, through the use of good communication skills, conflict in the workplace can be minimized, it can't be eradicated entirely. On the occasions when disharmony inevitably arises, there is a need for a different set of communication skills--those of negotiation, mediation, or arbitration. This course will give you an understanding of the various causes and outcomes of conflict, together  more...

Technical Support Agent Survival Skills Coping with stress is an everyday issue for the Technical Support Agent (TSA). The focus of this course is specifically directed to the situations that TSAs encounter. The course will help the TSA avoid burnout and manage job responsibilities by identifying the causes of stress, prevention methods, and time management skills.  more...

Quality Management The Quality Management Process .... Select characteristics of common causes of variation. Identify three frequent sources of variation. Simulation Overview: In this simulation, you will meet with John Cunningham, Icon a a s Quality Management Director, to go over some of the fundamentals of quality management. John will give you  more...

Quality Management Quality Management Tools ...ed to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams, interrelationship diagrams, affinity diagrams, activity network diagrams, and  more...

NetWare 5 Advanced Administration - Part 5 ... Match replica types with their functions. Identify causes of delay in the replication and synchronization of changes in the directory. Identify preventive maintenance techniques for the NDS database. Perform the steps to update servers to a single version of NDS. Identify the guidelines for preserving space on a SYS volume. Indicate the actions to be taken when bringing down a  more...

Oracle Database 10g Administration Workshop I Part 4 ...ficiently. Match database failures with their possible causes. Identify features of instance recovery. Identify key concepts of tuning instance recovery. Audience: The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants. Deployment: Self-Study Language Options: US English Total Learning Time:  more...

Windows NT Server 4 0 Routing RAS - Part 4 ...our(s) Identify the features of DDR. Identify the causes of application errors in DDR. Sequence the steps in the process of the one-way authentication of a Demand Dial router. Sequence the steps in the process of the two-way authentication between two Demand Dial routers. Configure Windows NT Server for DDR. Configure DDR for RRAS between two routers. Identify the general  more...

Advanced Six Sigma The Measure Analysis Phases of DMAIC ...hese metrics are studied to understand the issues and the causes that deter conformity to the specified standard. This in turn facilitates both preventive and corrective action. Learn To: Understand the role of data in the implementation of Six Sigma. Understand how different types of data can be used differently in Six Sigma projects. Understand how metric systems help in  more...

Oracle SQL Tuning Diagnostics and Tuning Schema ...erformance Duration: 2 - 3 Hour(s) Identify the causes of SQL performance problems. Identify the main system areas that can be addressed with the tuning process. Sequence the steps involved in the tuning methodology. Identify the guidelines to be followed when applying the tuning methodology. Unit 2: Analyzing SQL Performance Duration: 2 - 3 Hour(s) Match the  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...ls to diagnose and resolve contention, given the possible causes of contention. Finally, the participants will be introduced to the features of Oracle Expert, create a tuning session, gather, view and edit the input data, analyze the collected data using rules, review tuning recommendations and implement tuning recommendations. L earn To: Determine an appropriate block size,  more...

NetWare 5 Advanced Administration - Part 5 ... Match replica types with their functions. Identify causes of delay in the replication and synchronization of changes in the directory. Identify preventive maintenance techniques for the NDS database. Perform the steps to update servers to a single version of NDS. Identify the guidelines for preserving space on a SYS volume. Indicate the actions to be taken when bringing down a  more...

NetWare Service and Support Upgrade - Part 3 ...kstation. Use some troubleshooting tools to find the causes of the problems on the Novell Client. C ontent Emphasis Skills-Based A udience Students should be CNE candidates or technical support personnel responsible for diagnosing and resolving problems with NetWare networks. Participants should have an understanding of (or experience with) personal computers, operating  more...

NetWare Service and Support Upgrade - Part 5 ...adable Module (NLM) on a NetWare 5 server. Identify the causes of the two types of errors that generate abend messages. Configure SET parameters to allow the server to recover from abends automatically. Identify the information displayed in an abend message. Identify the causes of server lockups. Identify the data to be collected for troubleshooting server abends and lockups.  more...

Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention ...ls to diagnose and resolve contention, given the possible causes of contention. Finally, the participants will be introduced to the features of Oracle Expert, create a tuning session, gather, view and edit the input data, analyze the collected data using rules, review tuning recommendations and implement tuning recommendations. L earn To: Determine the appropriate data block size.  more...

Oracle8i Backup and Recovery Troubleshooting Recovery ...fy the ways of resolving statement failure. Identify the causes of statement failure. Identify the ways of resolving user process failures. Identify the causes of user process failures. Identify the ways of resolving user error failures. Identify the causes of user error failures. Identify the recovery process in an instance failure. Identify the causes of instance failure. Identify the  more...

Windows 2000 Installation Config Admin --Part 5 Network Imp ...address. Identify TCP/IP connectivity problems and their causes within a local network. Match TCP/IP diagnostic utilities with the situations in which they are used. Install NetBEUI on Windows 2000 Server. Install NWLink on Windows 2000 Server. Identify the binding order for protocols in a specified situation. Configure network bindings to specify a protocol as the first protocol in the  more...

Windows 2000 Installation Config Admin --Part 5 Network Imp ...address. Identify TCP/IP connectivity problems and their causes within a local network. Match TCP/IP diagnostic utilities with the situations in which they are used. Install NetBEUI on Windows 2000 Server. Install NWLink on Windows 2000 Server. Identify the binding order for protocols in a specified situation. Configure network bindings to specify a protocol as the first protocol in the  more...

Advanced Project Leadership Selling Project Mgmt to the Organization ...problems caused by lack of project management. Identify causes for lack of project management. Unit 2: Selling Project Management (0.5 hours) Identify the value of project management. Identify how the Iron Triangle relates to corporate success. Identify the factors that are important to senior executives. Identify why it is difficult to sell project management to senior  more...

Self Development Motivating Yourself to Perform ...signs of procrastination. List six causes of procrastination. Use strategies to overcome procrastination. Simulation Overview: In this simulation, you will meet with Robin Carlson and Greg Baldwin, two of your fellow Product Managers. The three of you make up the team responsible for organizing Icon's  more...

Time Management Planning Your Day ... Much (1 - 2 hours) Identify the causes of doing too much. Follow the steps to avoid doing too much. Arrange the steps to saying 'no'. Follow the steps to saying 'no'. Simulation Overview: In this simulation, you will meet with Jessica Stone, a Marketing  more...

Organizational Skills Managing Information ...naging information benefits organizations, determine what causes information overload, and identify your main goal when managing information. Unit 2: The INFO Process (0.5 - 1 hour) Understand how the INFO Process helps you manage information. Note appropriate information on your information chart. Focus your information  more...

Stress Management Fundamentals for Managers ...in the organization. You will also learn to recognize the causes and symptoms of employee stress as well as strategies to reduce workplace stressors and to support employees who are under stress. Armed with proven techniques for addressing workplace stress, you should be able to take appropriate action to reduce the effects of stress on an organizational level. Learn To:  more...

Stress Management Fundamentals for Employees ...ndividuals who want to improve their understanding of the causes and impact of stress, and learn ways to manage stress effectively. There are no prerequisites required for this course. Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits: 0.20 CEUs HRCI credits: 1 Hour Language Options: US English Total Learning Time: 2 hours  more...

Visual Basic NET-Distributed Applications Part 4 ... features. a To match debugging errors with their causes. a To match project configuration debugging properties with their descriptions. a To match project configuration build properties with their descriptions. Audience This course is aimed at database administrators, application developers, systems analysts, and software engineers. Typically, students will may be  more...

Economics The Principles of Economics ...c inflation. Identify some typical causes of unemployment. Simulation Overview: In this simulation, you will meet Ronald Spear, a senior economist with Icon International, to discuss the main ideas that guide economic thinking, how people interact and make decisions, and how the economy works as a whole. Ronald will be asking  more...

Economics Foundations of Macroeconomics ...on and unemployment. Recognize the causes of business cycles of expansion and contraction. Outline the role of government policy in macroeconomics. Name some key government policymaking tools. Simulation Overview: In this simulation, you will meet with Elizabeth Thomas, a senior  more...

Communicating w Difficult People Working with Difficult Employees ...s of difficult behavior. Recognize causes that make regular people become difficult employees. Identify the characteristics that comprise the two main sources of difficult behavior. Identify the steps that make up the HELP acronym. Apply the HELP acronym to prevent negative situations caused by difficult  more...

Communicating w Difficult People Communicating with Your Manager ...lt Manager (0.5 - 1 hour) Select causes of difficult behavior. Apply steps to distinguish between difficult behavior and periodic irritability. Recognize the characteristics of the four types of difficult personalities. Simulation Overview: In this simulation, you are Icon's  more...

Leadership Development Goal Setting ...used to meet goals. Recognize four causes of goal-centered stress. Use goals to reduce stress. Simulation Overview: In this simulation, you are meeting with the Sales, Product, and Information Systems Managers of your organization's Dallas branch to discuss an important deadline that was recently missed.  more...

Six Sigma Deploying Six Sigma ... Recognize the use of a Pareto chart to highlight major causes of problems. Identify input and output relationships that affect problem causes. Identify the problem by using a control chart. Identify the value of removing process variation in terms of the Sigma quality level. Generate a new control  more...

Business Problem Solving The Problem Solving Process ...is program, you will be able to identify a problem's root causes, develop and implement an effective solution, and track the success of your solution. Learn To Identify the characteristics of effective solution criteria. Complete the three phases of the problem-solving process. Generate solution options.  more...

Conducting Meetings Effective Meeting Communication Conducting Meetings: Effective Meeting Communication enables participants to build a positive climate during a meeting and follow best practices of verbal and nonverbal communication to conduct a successful meeting. Learn To Distinguish between different meeting climates and employ techniques for fostering a positive meeting climate.  more...

Change Management Managing Change ...s avoid complacency. Eliminate the causes of complacency. Control a crisis. Simulation Overview: In this simulation, the Information Systems Department is implementing a new operating system. You are meeting with the Director of Human Resources, the Director of Information Systems, and the Special  more...

Correcting Performance Problems Identifying Performance Problems ...ne the severity of a performance problem, how to identify causes of performance problems, and how to approach employees who have performance problems. In addition, you will learn guidelines to follow when you meet with employees who have performance problems. Learn To Approach an employee with whom you need to address an attendance problem.  more...

Business Ethics Managerial Business Ethics ...address subordinates' ethical issues. You will also learn causes of unethical behavior, how to recognize unethical behavior, and how to end unethical behavior in the workplace. Learn To Demonstrate characteristics of ethical managers. Identify ways to ensure ethicality in the workplace. Follow steps for  more...

Managing Change Overcoming Change Obstacles ...on caused by change. Identify the causes of complacency. Identify the ways you can prevent crises from occurring. Simulation Overview: You will meet with the District Sales Manager at Icon International. Through her questions and your answers, you will gain a better understanding of the obstacles to change. Unit 2:  more...

Team Leadership Promoting Your Team s Effectiveness ...ng Teams (0.5 - 1 hour) Identify causes that can make teams ineffective. Follow guidelines to overcome a team's ineffectiveness. Follow steps to empower team members. Identify examples of rewards depending on the type of reward. Identify elements that can be affected by cultural  more...

Team Conflict Overcoming Conflict with Communication ...setting. • Identify the primary causes of team conflict. • Simulation Overview: • In this simulation, you will meet with John Cunningham and Marcus D'Angelo, two of Icon's Customer Service Managers in the Telecommunications Division. You have all been chosen to be part of a team that will evaluate the current employee  more...

Cross-Functional Teams Goal Setting in a Cross-Functional Team ...unctional teams, how they are formed and managed, and the causes for success or failure. In addition, the program touches on how steering committees and sponsors support cross-functional teams, how teams can develop a vision and mission, how to develop an action plan for a team, and how team members should set goals and objectives. Learn To Identify the  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery ...y the ways of resolving statement failure. Identify the causes of statement failure. Identify the ways of resolving user process failures. Identify the causes of user process failures. Identify the ways of resolving user error failures. Identify the causes of user errors failures. Identify the recovery process in an instance failure. Identify the causes of instance failure.  more...

Lotus Domino R5 Development Part 8 Application Architecture ...y will yield the best performance. Identify the probable causes that can lead to a specific problem when using Domino. Unit 2: Application Maintenance and Distribution Duration: 3 - 4 Hour(s) Identify the benefits of upgrading to Domino R5 in an organization. Identify the guidelines for creating a plan for design upgrade in an organization. Identify the methods to keep database  more...

Windows NT Server 4 0 Routing RAS - Part 4 ...our(s) Identify the features of DDR. Identify the causes of application errors in DDR. Sequence the steps in the process of the one-way authentication of a Demand Dial router. Sequence the steps in the process of the two-way authentication between two Demand Dial routers. Configure Windows NT Server for DDR. Configure DDR for RRAS between two routers. Identify the general  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 4 ...ccount, and Access Problems 3 - 4 hours o Identify the causes and solutions of a user rights problem during upgrade from Windows NT 4.0 to Windows 2000. o Identify the steps to diagnose and solve an upgrade-related hardware device failure problem. o Identify the causes and solutions of a domain name problem during upgrade from Windows NT 4.0 to Windows 2000. o Identify the steps to  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 4 ...ccount, and Access Problems 3 - 4 hours o Identify the causes and solutions of a user rights problem during upgrade from Windows NT 4.0 to Windows 2000. o Identify the steps to diagnose and solve an upgrade-related hardware device failure problem. o Identify the causes and solutions of a domain name problem during upgrade from Windows NT 4.0 to Windows 2000. o Identify the steps to  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS Course Overview This is the first course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify  more...

XML Building XML-Based Web Applications Part 5 ...pared with Document Type Definitions (DTDs). o Identify causes of invalid XML documents. o Identify the techniques for handling invalid documents. o Match XDR schema elements with their descriptions. o Identify the syntax for creating and attaching a Microsoft XDR schema. o Identify the syntax for defining an element type in an XDR schema. o Identify the attributes used to define  more...

XML Building XML-Based Web Applications Part 5 ...pared with Document Type Definitions (DTDs). o Identify causes of invalid XML documents. o Identify the techniques for handling invalid documents. o Match XDR schema elements with their descriptions. o Identify the syntax for creating and attaching a Microsoft XDR schema. o Identify the syntax for defining an element type in an XDR schema. o Identify the attributes used to define  more...

CIW Internetworking Professional Part 1 TCP IP Fundamentals ...re network traffic with a baseline. • Identify the causes of performance degradation. Audience The audience for this course will apply to students involved in defining network architecture, identifying infrastructure components, and monitoring and analyzing network performance. They will also be responsible for the design and management of enterprise TCP/IP networks. Prerequisite  more...

CIW Security Professional Network Security Introduction ...thentication methods with their descriptions. Identify causes of security attacks. Identify characteristics of different types of hackers. Identify types of basic security attacks. Identify features of encryption methods. Identify the key aspects of algorithms used for symmetric encryption. Identify the key elements of asymmetric encryption. Audience: This course is  more...

HTML 4 Part 2 Advanced Topics ...ser. • Match the problems in CGI scripts with their causes. • Match the common causes of problems in CGI scripts with their solutions. Unit 3: DHTML and CSS 1 hour • Identify the benefits associated with DHTML features. • Complete the JavaScript code used to add interactivity to a Web page by selecting the correct set of code. • Identify the JavaScript code  more...

A 2003 OS Technologies Part 3 Troubleshooting ...h their solutions. To identify causes of Windows Protection error messages. To identify characteristics of a competent customer support technician. To identify guidelines for providing phone support. To identify guidelines for conducting service calls. To  more...

Windows Server 2003 Planning Active Directory Part 2 ...h common software deployment problems with their possible causes. To identify features of Active Directory replication. To match the partition types in Active Directory with their contents. To identify features of replication topology. To match replication problems with their possible  more...

Windows Server 2003 Planning Active Directory Part 2 ...h common software deployment problems with their possible causes. To identify features of Active Directory replication. To match the partition types in Active Directory with their contents. To identify features of replication topology. To match replication problems with their possible  more...

Quality Management - Quality Management Tools Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams,  more...

Six Sigma Reducing Variation to Improve Quality "What, do you expect everything to be perfect?" How would you respond if one of your employees said that to you? You might consider saying, "Well, yes " In fact, striving for near perfect quality is reasonable and achievable. It's a matter of reducing variation through the use of Six Sigma. "Variation," or deviation from what the customer wants, may be inherent in the business world, yet by  more...

Six Sigma DMAIC Analyzing the Data There's one thing that doctors, mechanics, and detectives sometimes share in common--getting to the source of something that's gone wrong in a system. Things go wrong in business systems too, and to get at the source of the problem, you have to dig down deep. This course is all about making sure Six Sigma Green belts and team members dig deep enough, to where the solutions are simplest. In order  more...

Relationship Management - Maintaining the Client Relationship In "Relationship Management - Maintaining the Client Relationship," you will learn about the differences between short-term and long-term customer relationships, as well as the causes and advantages of these relationships. You will also identify methods of keeping and extending the client relationship into future endeavors. Finally, you will learn about techniques for measuring success in the  more...

HACCP Food Safety Course ...sh this course you will be able to: * Identify the causes of food borne illness * Identify the key points of HACCP * Explain the 7 HACCP principles * Follow prerequisite programs for food safety * Apply standard operating procedures for food safety and food defense in your operation * Identify the three classifications of recipes * Determine critical  more...