Instructor Led Causes Of Conflict Training

NGH Approved 5 PATH Hypnotherapy Diploma with 7th Path Teacher Certification Course This training program offers an in-depth and comprehensive approach to the study of hypnosis techniques for the purpose of effecting therapeutic changes in clients. It is designed to offer the best training to those preparing for a professional hypnotherapy practice. In addition to learning many techniques of putting someone into trance and doing therapy for a number of issues, the students  more...

Conflict Management Workshop When people work together, conflict is inevitable. How can we resolve conflicts so that everyone wins? In our fun and interactive workshop, you will learn: The causes of conflict To separate the problem from the person Five conflict management styles Ways to control nonverbal communication Fair vs. unfair fighting How to send a clear message  more...

Problem Solving Decision Making Problem Solving & Decision Making Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then  more...

Negotiation Skills for senior leaders and managers Course Objectives: Senior leaders and managers often have to present a concerted front in dealing with complex negotiation situations. Working as a team instead of as an individual involves different interpersonal skills. The other parties to such negotiations unconsciously observe body language and team dynamics which can help them look for opportunities to divide and conquer. This highly  more...

Coaching for Leaders Managers Course Objectives: Today, leaders and managers must do so much more than manage their operations and staff, they must be effective coaches. Staff work effectively for those who involve and encourage them to maximise their own potential. However, sometimes people need to learn to take responsibility for their behaviours and, to adapt those to the needs and requirements of their jobs. Effective  more...

Managing difficult situations on the telephone Course Objectives: This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop their relationship with a customer and control situations in order to achieve a positive outcome whilst on the phone. Contents: By the end of the session  more...

The Leading Edge: Leadership through Effective Communication Participants who complete this workshop will: * Learn the key competencies of leadership including: Personal Awareness, Coaching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding. * Demonstrate accountability and courage when executing decisions and communicating with staff. * Improve staff performance by identifying and  more...

Coaching A Leadership Skill This workshop addresses the needs of those who want to lead and inspire others in the corporate world. Completion of this workshop will result in: learning the key competencies of leadership including personal awareness, coaching and feedback, courage, self control and acceptance, conflict resolution...; demonstrate accountability and courage when executing decisions and communication with staff;  more...

The Leading Edge Leadership through Effective Communication This workshop addresses the needs of individuals who want to lead and inspire others in the corporate world. Learning Objectives Participants who complete this workshop will: * Learn the key competencies of leadership including: Personal Awareness, Coaching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding. * Demonstrate  more...