Online Cavanaugh eLearning

Moving from Technical Professional to Mgr Series Getting Started ...th review of Junior IT Manager, Matt Green with Katherine Cavanaugh, Senior IT Manager. You are concerned that Matt's team won't meet the IT departmental quarterly target of developing new software for the development team. Matt has mentioned privately to you that he's worried about how he can deal effectively with conflict. You will give him feedback about his general progression in the role  more...

Listening Skills The Fundamentals of Listening ...verview: In this simulation, you will meet with Katherine Cavanaugh, a Senior IT Manager, and Ronald Swenson, the Director of Human Resources at Icon International. You are a Training Consultant, and you organize training programs for many different organizations. Katherine and Ronald are considering getting you to set up some training sessions for listening skills. They have asked to speak to  more...

Moving from Technical Professional to Mgr Series Managing Personnel ...ining and conflicts within the team. Your boss, Katherine Cavanaugh, has called a meeting to ensure that your project will be more successful. Unit 3: Team Support (1 - 1.5 hours) Identify two types of communication channels. Identify options for communicating your message. Identify barriers to communication. Identify strategies for overcoming communication barriers. Identify  more...