From HBF Networks
Cisco IP Contact Center 
Course
Description
This 12 day course is intended for personnel who will implement, configure and support the
Cisco IPCC Product. The course covers
ICM,
CIPT,
IPCC, and
IP-IVR v3.1.2. It is based on the 6.0 ICM Release and
CCM 4.0. Due to the accelerated nature of the class, not all material in the student manuals for each course will be reviewed in class. Students will have opportunities to
more...
CISCO CALLMANAGER MCS BOOTCAMP 


CCM Course
Description
System engineers must be able to integrate
Cisco's
AVVID solution to meet customer voice and data requirements. This is an extensive, five-day, instructor-led course with a lab consisting of four equipment pods. Each pod simulates an enterprise with two branch offices that students configure over the course of the week.
This course provides system engineers with the
more...
From ReferZone
Cisco CCDP Certification 

CCDP certification program provides advanced or journeyman knowledge of network design. With a
CCDP, a network professional can design routed and switched networks involving
LAN,
WAN, and dial access services, applying modular design practices and making sure the whole solution responds optimally to the business and technical needs and is designed to be highly available.
more...