Instructor Led Ccm Express Fundamentals Training

Advanced AVVID Troubleshooting and PBX Integration Advanced AVVID Troubleshooting and PBX Integration AATPI Course Description AATPI is a follow-on course to the Cisco Call Manager MCS Bootcamp (CCM) intended for engineers who must troubleshoot an IP Telephony network. In the course, students will integrate the major network components such as routers and switches with an IP Telephony solution. They will also integrate the call  more...

Cisco IP Contact Center Course Description This 12 day course is intended for personnel who will implement, configure and support the Cisco IPCC Product. The course covers ICM, CIPT, IPCC, and IP-IVR v3.1.2. It is based on the 6.0 ICM Release and CCM 4.0. Due to the accelerated nature of the class, not all material in the student manuals for each course will be reviewed in class. Students will have opportunities to  more...

CIPT Accelerated CIPT parts 1 and 2 v60 IPT ACC_60 Course Description Implementing Cisco Unified Communications IP Telephony Boot camp (CIPT BC) v6.0 prepares you for installing and configuring a Cisco Unified Communications Manager solution in a single site and multi site environment. This course focuses primarily on Cisco Unified Communications Manager Release 6.0, the call routing and signaling component for the Cisco Unified  more...

ADMINISTRATING CISCO CALLMANAGER Lesson 1: Reviewing Telephony and IP Phones This lesson discusses Cisco IP telephony and legacy telephony components. Cisco IP telephony makes up part of the Cisco Architecture for Voice, Video, and Integrated Data (AVVID). The Cisco AVVID focus emphasizes a converged network, converging voice, video, and data. Cisco IP telephony, centered on Cisco CallManager, converges voice and data networks.  more...

CISCO CALLMANAGER MCS BOOTCAMP CCM Course Description System engineers must be able to integrate Cisco's AVVID solution to meet customer voice and data requirements. This is an extensive, five-day, instructor-led course with a lab consisting of four equipment pods. Each pod simulates an enterprise with two branch offices that students configure over the course of the week. This course provides system engineers with the  more...