Instructor Led Center Training in United Arab Emirates
Center Training Provider? - Tell us about your Training!
From Meirc Training and Consulting
Finance for Non-Finance Professionals
Explain the functions of financial management and its role in running businesses. Communicate effectively with the finance professionals by using common financial language. Define the four key financial statements: balance sheet, income, cash flows and changes in owners' equity as well as key financial terms used in organizations (e.g. Profit, Margins, Leverage, etc.) Interpret the
more...
Finance for Non-Finance Professionals
Finance for Non-Finance Professionals
' This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE?s. Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in
more...
Finance for Non-Finance Professionals
' This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE?s. Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in
more...
Finance for Non-Finance Professionals
This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE s.Learn the functions of financial management.Understand the four key financial statements: balance sheet, income, cash flow and changes in owners
more...
Finance for Non-Finance Professionals
This program is designed for Managers, supervisors and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE s.Learn the functions of financial management.Understand the four key financial statements: balance sheet, income, cash flow and changes in owners
more...
The Customer Service Mindset



Objectives:
By the end of the program, participants will be able to:
Analyze basic behavioral patterns of different customers' personality profiles.
Practice the skills for dealing with customers and handling their complaints.
Understand the concept of service mindset and ways of developing it within their organization.
more...
Customer Service Excellence: How to win & keep customers



Objectives:
By the end of the program, participants will be able to:
Understand the importance of customer service in a competitive environment.
Practice the techniques of managing customer expectations and delighting them.
Agree on a strategy to recover from major drawbacks and regain the loyalty of customers.
more...
Call Center Management Skills



Objectives:
By the end of the program, participants will be able to:
Identify and solve common call center problems.
Acquire higher productivity from call center operators.
Apply the skills required by a call center manager.
more...
From mindXCEL Consultancy
mindXCEL PresentationsPublic Speaking
Content:
This is an intensive and highly interactive 2-day training workshop to help ensure delegates get the most from all presentation opportunities. It is a training ideal for people who need to present or speak in public and who now want to achieve more through their presentations.
Throughout the workshop delegates will gain a wide range of practical experience through numerous
more...
From World Class Group
Complete Soft Skills for Business in the GCC
We are now offering a customized Soft Skills Training for companies within the GCC. Based in Dubai, our trainers will deliver these skills to your team onsite.
We offer a bespoke service to enable your organization to 'go and grow' simultaneously.
In order to get a full brochure on line, request at : mjt@worldclass-uae. com
more...
From Techxact Middle East
International Data Center Authority IDCA Training Certification
...ion on the offering courses as follows:
DCIS (Data Center Infrastructure Specialist) 15th & 16th April 2012
DCES (Data Center Engineering Specialist) 17th, 18th & 19th April 2012
Certificates Awarded during the 5 day program: DCIS (Data Center Infrastructure Specialist Certification) + DCES (Data Center Engineering Specialist Certification) = upon successful completion of the 2
more...
CDCP and CDCS Training
TechXact has launched a worlda s first by
offering an IT-managers training and certification program.
TechXact offers the below data center training programs and
data center professionalsa certification tracks:
Certified Data Center Courses
There are three levels of certification for Mission Critical Site
Facilities courses:
CDCP: Certified Data Center Professional
more...
Data Center Training Program
...Center Authority Training Programs in Burj Al-Arab Hotel.
a DCIS a Data Center Infrastructure Specialista 19th & 20th June 2011
a DCOS a Data Center Operations Specialist a 21st, 22nd & 23rd June2011
a DCIS (Data Center Infrastructure Specialist Certification) + DCOS (Data Center Operations Specialist Certification) = upon successful completion of the 2 courses,
more...
From QPC Limited
ICMI Advance Agent Track - The Dynamic Contact Center
...s and increase efficiencies at every level of the contact center. ICMIs experienced and dedicated team of industry insiders, analysts, and consultants are committed to providing uncompromised objectivity and results-oriented vision through the organizationa s respected lineup of professional services including membership, training, consulting, events, and the knowledge center.
The
more...
ICMI Management Track - Contact Center Coaching
...s and increase efficiencies at every level of the contact center. ICMIs experienced and dedicated team of industry insiders, analysts, and consultants are committed to providing uncompromised objectivity and results-oriented vision through the organizations respected lineup of professional services including membership, training, consulting, events, and the knowledge center.
Contact Center
more...
ICMI Supervisor Track - Essential Principles of People Management
...s and increase efficiencies at every level of the contact center. ICMIs experienced and dedicated team of industry insiders, analysts, and consultants are committed to providing uncompromised objectivity and results-oriented vision through the organizationa s respected lineup of professional services including membership, training, consulting, events, and the knowledge center.
more...
ICMI Advance Agent Track - Managing Customer Contacts with Equality
...s and increase efficiencies at every level of the contact center. ICMIs experienced and dedicated team of industry insiders, analysts, and consultants are committed to providing uncompromised objectivity and results-oriented vision through the organizationa s respected lineup of professional services including membership, training, consulting, events, and the knowledge center.
Managing
more...
ICMI Supervisor Track - Essential Skills and Knowledge
...s and increase efficiencies at every level of the contact center. ICMIs experienced and dedicated team of industry insiders, analysts, and consultants are committed to providing uncompromised objectivity and results-oriented vision through the organizationa s respected lineup of professional services including membership, training, consulting, events, and the knowledge center.
more...
ICMI Supervisor Track - Monitoring and Coaching for Supervisors
...s and increase efficiencies at every level of the contact center. ICMIs experienced and dedicated team of industry insiders, analysts, and consultants are committed to providing uncompromised objectivity and results-oriented vision through the organizationa s respected lineup of professional services including membership, training, consulting, events, and the knowledge center.
more...
ICMI Management Track - Workforce Management Boot Camp
...s and increase efficiencies at every level of the contact center. ICMIa s experienced and dedicated team of industry insiders, analysts, and consultants are committed to providing uncompromised objectivity and results-oriented vision through the organizationa s respected lineup of professional services including membership, training, consulting, events, and the knowledge center.
more...
ICMI Management Track - Advanced Contact Center Quality
...s and increase efficiencies at every level of the contact center. ICMIs experienced and dedicated team of industry insiders, analysts, and consultants are committed to providing uncompromised objectivity and results-oriented vision through the organizationa s respected lineup of professional services including membership, training, consulting, events, and the knowledge center.
more...
ICMI Management Track - Essential Skills and Knowledge
...s and increase efficiencies at every level of the contact center. ICMIs experienced and dedicated team of industry insiders, analysts, and consultants are committed to providing uncompromised objectivity and results-oriented vision through the organizationa s respected lineup of professional services including membership, training, consulting, events, and the knowledge center.
more...
ICMI Management Track - Workforce Management The Basics and Beyond
...s and increase efficiencies at every level of the contact center. ICMIs experienced and dedicated team of industry insiders, analysts, and consultants are committed to providing uncompromised objectivity and results-oriented vision through the organizationa s respected lineup of professional services including membership, training, consulting, events, and the knowledge center.
more...
ICMI Management Track- Smart Strategy equals Strong Leadership
...s and increase efficiencies at every level of the contact center. ICMIs experienced and dedicated team of industry insiders, analysts, and consultants are committed to providing uncompromised objectivity and results-oriented vision through the organizationa s respected lineup of professional services including membership, training, consulting, events, and the knowledge center.
Smart
more...
