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Center Support Training Seminars and Classes
From 123-CBT Computer Based Training
Strategic Decision Making Making the Right Decision
  ...a company located in India, which provides outsource call center support for American companies. Many executives look at the cost savings of approximately $7,020,000 a year and think the decision to close the Graytown center is obvious. However, others anticipate that the negative PR associated with the decision could end up costing the company at least that much in lost sales and lowered more...
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