Instructor Led Centre Training

L'Obel Corporate Training Bangalore ...ning followed by a rigorous internship in its development centre. This gives the participant a real time software development experience and makes him a Complete Software Professional. L'Obel ITP Corporate Training offers the most comprehensive corporate training programs catering to the industrya s calendar and adhoc requirements. L'Obel ITP has the capability to deliver thru its huge  more...

Internetworkz CCNA Training Bangalore India ...ified and experienced trainers. Being a premium training centre, the ambience is welcoming and the staff are very helpful making it a very friendly and effective environment to start your Cisco Network Engineering Career. Another advantage is that the centre is that it is equipped with adequate equipments for your upgradation post CCNA as well as certified and experienced trainers at the  more...

CCNP Training ...ified and experienced trainers. Being a premium training centre, the ambience is welcoming and the staff are very helpful making it a very friendly and effective environment to start your Cisco Network Engineering Career. Another advantage is that the centre is that it is equipped with adequate equipments for your upgradation post CCNP as well as certified and experienced trainers at the  more...

Executive PA Seminar A massively popular seminar so book early! This programme will equip you with all the soft skills you'll need to develop to enjoy a successful career as a PA, including organisation, assertiveness, time management and many others. You'll gain a detailed understanding of the demands, motives and problems of the company executive. Expand and improve directly on your contribution to the  more...

Telephone Skills Training This programme is available in-house, for groups of 6-12 delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business. In one action-packed day, you'll learn: Professional answering Quality call transferring Excellent message taking The deadly sins of telephone behaviour Voice control Handling nerves on the  more...

Receptionist Training - The Professional Receptionist Seminar We'll help you understand the importance of the receptionist's role and explain how to project the best image for your company Following the seminar, you'll demonstrate increased work effectiveness and application of the key responsibilities involved in this job role. Held at our High Holborn training centre, visit www.holborntraining.co.uk for more information and dates.  more...

Meetings & Minute Taking Seminar This is our most popular seminar so book as early as you can! This programme will help you gain an understanding of the agenda, meeting and minute taking cycle, and to develop the role of the minute taker to work successfully with the Chairperson. Available at our High Holborn training centre every month. Visit www. holborntraining. co. uk for more details and dates.  more...

Geneva Lausanne, Switzerland - PRINCE2 Foundation Course - Geneva Lausanne, Switzerland A PRINCE2 course in Geneva Lausanne Switzerland? This PRINCE2 Foundation course by Kennedy Ryder covers the PRINCE2 syllabus to prepare attendees for the PRINCE2 Foundation examination. More than this, the course has a high practical element so that attendees know how to successfully use PRINCE2 back at the workplace. The instructors are all highly experienced in project management and the use  more...

Oracle Apps DBA R12 ILT Based 1Z0-238 Oracle Certified Professional (OCP) Certification Course: R12. x Install/ Patch/ Maintain Oracle E-Business Suite 1Z0-238 Duration of The Program : One Month (4 weeks) covering 40 hours study Class Schedule : Monday, Wednesday and Friday (thrice in a week) for 6: 00p. m. to 10: 00p. m. Pre-requisite : Prior Certifications: OCP  more...

Oracle Apps DBA Career-Oriented Oracle Application DBA R12 Training and Certification in Karachi REGISTRATION DEADLINE: 30th June, 2010 Accelerate your adoption of Oracle technologies with classes taught by the people who are certified! Technology Education Academy objective is to satisfy the need for training and knowledge with respect to IT Training and technology countrywide and ensure  more...

Linux Professional Institute Certification - 2 We are really very thankful to all the moderators, administrators, and user of Linux Pakistan for supporting, guiding and pointing us on such training and certification arrangements made by us (M. A. Hashmi) over the period of last 5 years in Pakistan (Karachi, Lahore, and Islamabad). Due to gross changes and mismanagement, (M. A. Hashmi), the progressive team and respected Red Hat and LPI  more...

Linux Professional Institute Certification - 3 Technology Education Academy proudly announces the Advanced Level Certification with performance-based training on Linux Professional Institute (LPI) Certification Level 3: We are really very thankful to all the moderators, administrators, and user of Linux Pakistan for supporting, guiding and pointing us on such training and certification arrangements made by us (M. A. Hashmi) over the period  more...

Oracle Applicatins Database Administrator OCP Training Certifications 1Z0-238 Oracle Certified Professional (OCP) Certification Course: R12. x Install/ Patch/ Maintain Oracle E-Business Suite 1Z0-238 Duration of The Program : Five Working Days: 9: 00a. m. to 5: 00p. m. Class Schedule : Monday to Friday Pre-requisite : Prior Certifications: OCP DBA on Oracle 10g or Oracle 11g Registration Deadline :  more...

Oracle University Technology Education Academy offers all certification programs under the umbrella of Oracle University in Pakistan. Oracle Certified Professional (OCP) Certification Course: R12. x Install/ Patch/ Maintain Oracle E-Business Suite 1Z0-238 Duration of The Program : Five Working Days: 9: 00a. m. to 5: 00p. m. Class Schedule : Monday to Friday Pre-requisite  more...

Mentorship Program or Supervised Practice Program ...ll be duly transmitted to all graduates concerned. The Centre will be closed on public holidays, so there wona t be any program if it happens to fall on a Monday that is a public holiday. No replacement session will be arranged unless unanimously requested by members. Affiliates can use their participation in the Supervised Program and Volunteer Program to earn CEU (Continuing Education  more...

PRESENTATION SKILLS PLUS! ...75 pounds (or 150 pounds if invoiced). Diorama 2, Euston Centre, Regents Place, London NW1 3JG Contact & Bookings: alan. mars yahoo. co. uk 07930 323 057 01273 747 289 To secure a place on a course please send a deposit of one third of the full course fee to "Alan Mars", Flat 1, 26 Ventnor Villas, Hove BN3 3DE. Please note that the fees above are for individuals paying their  more...

Adobe Illustrator Our 2 day Introduction to Adobe Illustrator is designed to provide delegates with the basics of creating and editing vector graphics in Adobe Illustrator PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe Illustrator is necessary. BENEFITS Delegates will learn when to use vector graphics rather than bit-mapped, how to use the  more...

Internet Techniques DURATION: day Getting Started with Internet Explorer - What is the Internet - Opening Internet Explorer - The internet Explorer Window - Getting Help Browsing Web Pages - What is a Web Page? - Browsing the web - Back & Forward Buttons - Stop & Refresh Buttons - The Home Page - Full Screen Browsing - Links and the Browser - Finding Items on a Page - Opening HTML Files - Internet  more...

Adobe In Design Our 2 day Introduction to Adobe InDesign course, provides a solid grounding in this powerful desktop publishing program. PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe InDesign is necessary. BENEFITS Students will learn how to produce both single page documents, newsletters and also multipage magazine layouts. The course covers the major page  more...

Introduction To MS Access Our 2 day Introduction to MS Access course is suitable for complete beginners to Microsoft Access. PREREQUISITES A working knowledge of Windows is required, or our Introduction to MS Windows course. No experience of MS Access is required. Benefits At the end of this course you will have a good working knowledge of MS Access. You will feel more confident using Access, and be able to create a  more...

Adobe Premiere Premiere is a widely used, user-friendly digital video editing package. This 2 day introductory course will demonstrate all of the primary functions of Premiere. It is intensive and delegates are encouraged to be creative. PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe Premiere is necessary. BENEFITS On completing the course delegates will be  more...

Adobe Go Live Our 2 day Introduction to Adobe GoLive training course teaches attendees how to successfully develop, edit, and manage web sites using Adobe GoLive. PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe GoLive is necessary. BENEFITS Course is ideal for anyone who wishes to master the fundamentals of building, editing, and managing web sites using Adobe  more...

Introduction To MS Windows This 1 day course is designed to introduce the absolute beginner to the basic skills involved in using your PC. PREREQUISITES None - although you should be reasonably comfortable with a keyboard layout. BENEFITS At the end of the course you should be able to understand all you need to know to start using your PC, whether you choose to use it for work or for surfing the internet / playing  more...

Adobe After Effects This 2 day Introduction to Adobe After-Effects course is designed for those users who wish to take video, animation or stills to the next level of creativity. This course introduces delegates to the basic concepts of working with After Effects. It aims to give delegates the confidence to begin using the application in a professional environment to produce smooth animation and sophisticated  more...

Introduction to MS Project MICROSOFT PROJECT This course provides a comprehensive introduction to the essential techniques for planning and controlling projects using Microsoft Project. Detailed working concepts of the application are explored in depth and hands-on to help plan and control people, tasks and time more effectively. BENEFITS After taking this Microsoft Project training class, you will be able to:  more...

Introduction to MS Outlook Our 1 day Microsoft Outlook Introduction training course is suitable for complete beginners to Microsoft Outlook. PREREQUISITES A working knowledge of Windows is required, or our Introduction to MS Windows course. No experience of MS Outlook is required. BENEFITS At the end of this course you will have a good working knowledge of Outlook basics. You will feel more confident using Outlook  more...

Advanced MS Access Our 2 day Advanced Microsoft Access training course is suitable for those with a sound working knowledge of Access who wish to progress to the most complicated functions and features. The course will be primarily instructive with some time used as a tutorial; delegates will have the opportunity to work through an exercise provided by the tutor or work on their own database. To illustrate  more...

Advanced Powerpoint Our 1 day Microsoft PowerPoint Advanced course is suitable for those with a working knowledge of PowerPoint's basic features. PREREQUISITES A good, basic understanding of PowerPoint or completion of our Introductiion to MS PowerPoint course. BENEFITS On completion of this course you will be able to use the many advanced features available in Microsoft PowerPoint, enhancing presentations and  more...

Introduction to MS Powerpoint Our 1 day Microsoft PowerPoint Introduction course is suitable for complete beginners to Microsoft PowerPoint. PREREQUISITES A working knowledge of Windows is required, or our Introduction to MS Windows course. No experience of MS PowerPoint is required. BENEFITS At the end of this course you will have a good working knowledge of PowerPoint basics. You will feel more confident using PowerPoint  more...

Adobe Acrobat ADOBE ACROBAT This 1 day Introduction to Adobe Acrobat training course introduces students to the basics of Acrobat. PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe Acrobat is necessary. BENEFITS Adobe Acrobat is increasingly used as the format of choice for sending pre-press documents to remote print service providers. It offers one of the  more...

Introduction To Adobe Photoshop This 1 day Introduction to Adobe Photoshop course introduces participants to Adobe Photoshop. Adobe Photoshop is a graphics program, mainly used for editing images or retouching photographs but can also be used to create original artwork either from scratch or based on an existing image. PREREQUISITES No experience of Adobe Photoshop is necessary. BENEFITS Delegates will learn how to use  more...

Adobe Photoshop Advanced In this 1 day Advanced Adobe Photoshop training course, students will learn advanced features of Photoshop that will help them work with the tool more efficiently and effectively. PREREQUISITES A working knowledge of Adobe Photoshop or our Introduction to Adobe Photoshop course BENEFITS Delegates will learn how to create special effects with Photoshop, work with ImageReady, optimize images  more...

Microsoft Publisher On this 1 day Introduction to MS Publisher course, you will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher. Microsoft Publisher is an easy to use, flexible program for creating newsletters, brochures, business cards, postcards, flyers, among others for print, email, and the Web. Prerequisites No experience of  more...

Introduction To QuarkXpress This is a 2 Day Introduction to QuarkXPress. QuarkXPress is a professional quality desktop publishing program. It is the program of choice for many designers and advertising agencies and is used for brochures, adverts, newsletters and anything else that appears in print. PREREQUISITES No experience of Adobe Photoshop is necessary. BENEFITS Delegates will learn how to create these  more...

Advanced QuarkXpress This is a 1 Day fast moving, hands-on course for experienced QuarkXPress users who want to discover the most effective ways to work in a professional environment. PREREQUISITES Good Mac or PC skills. Delegates should have attended our Introduction to QuarkXPress course or have a good working knowledge of QuarkXpress. BENEFITS You will look at items covered in the introductory course in more  more...

Advanced Macromedia Dreamweaver Course Overview - Understand course objectives - Understand course pre-requisites Dreamweaver MX environment - Advantages of dynamic web applications - Application server environments - Create and manage a dynamic site Dynamically generated content - Connect to database (ODBC connections in Windows 2000) - Describe basic SQL statements and build SQL queries - Add a recordset to a  more...

Macromedia Dreamweaver - Building Dynamic Sites with SQL Course Overview - Understand course objectives - Understand course pre-requisites Dreamweaver MX environment X Advantages of dynamic web applications X Application server environments X Create and manage a dynamic site Dynamically generated content - Connect to database (ODBC connections in Windows 2000) - Describe basic SQL statements and build SQL queries - Add a recordset to a  more...

Introduction To Macromedia Flash Flash Workspace - Movie Setup - Stage, Timeline, Toolbars - Rulers, Grids, and Guides - Drawing Tools - Paths and Fills - Flash Tools - Panels Using Solid Colour and Gradient Fills - Creating a Gradient - Adjusting a Colour s Alpha Transparency - Adjusting a Gradient Using the Paint Bucket - Adding Fills and Gradients Working with Text - Adding Text Using Layers - Working  more...

Introduction To Macromedia Fireworks BENEFITS OF ATTENDANCE In this course, you'll use Macromedia Fireworks to create vector graphics, edit bitmap graphics, optimise images, and create and assign rollover effects for the Web. -Understand the differences between bitmap and vector graphics - Use Fireworks to create and manipulate complex vector graphics and apply effects, textures, and patterns - Understand the GIF, JPEG, and  more...

Introduction To Crystal Reports Report Design - Exploring the Report Design window - Starting a new report with and without the Wizard - Exploring the Design Tab - Placing objects on your report - Previewing your report - Positioning and sizing objects - Formatting objects - Using Text Objects Record Selection - Using the Select Expert - Using the Select Record options - Defining the Select Expert s features -  more...

Advanced Crystal Reports Review - Creating reports - Formatting - Grouping - Summarizing - Selecting records - Summary Drill Down - Linking - Formulas - CrossTabs Advanced Formulas - Creating multiple statement formulas - Using variables - Understanding two-pass reporting - Using evaluation time functions - Creating running totals - Adding User Functions Libraries (UFLs) Conditional Formatting - Types of  more...

Introduction To Business Objects By using Business Objects, you can have powerful reporting capabilities at your command. This two-day instructor-led course will bring the most powerful aspects into clear focus, so you can effectively use its tools to: - present and analyze information - distribute documents and reports throughout your business - use the major reporting features of Business Objects with remarkable ease and  more...

Business Objects Universe Designer This 1 day course will provide you with all the skills needed to efficiently create and maintain Universes for Business Objects, allowing you to easily access and run reports. This course is for individuals who need to design, build, document, maintain and distribute Business Objects Universes. COURSE CONTENT: Understanding Business Objects Universes Understanding How Universes Allow  more...

Sage ACT! ACT! is an industry-standard Contact Management System by Sage, and can be used for keeping track of important information on clients and suppliers as well as being used for key areas of marketing. It can integrate with other Sage products, making it a very powerful contact management tool. PREREQUISITES No previous experience is necessary. COURSE CONTENT Familiarisation Of ACT! -  more...

Introduction To Sage Line 50 COURSE AIMS This 2 day training course provides the basic knowledge required to operate the Sage Line 50 package. It provides a solid background for the day-to-day use of the Sage Line 50 package in a commercial environment. WHO SHOULD ATTEND? All staff who need to learn how to use the Sage Line 50 accounting package. Note : Participants should be competent in operating a PC. COURSE  more...

Sage Payroll This 2 day course has been designed to give first time or recent users the skills they need set up a payroll system. The course is 100% hands-on, with exercises to help delegates practice the new skills they learn. Preparing to Start The Basics Backing Up & Restoring Data Payroll Basics Company Settings Government Legislation Pay Elements Adding New Employees Employee  more...

Sage Instant/ Sage Job Costing COURSE CONTENT - Key Decisions Prior to Set Up - Basic Configuration - Account Coding Structures/Nominal - Layout of Accounts - Financial Year Settings - Tax Codes Creating Accounts - Creating Customer Accounts/Opening Balances - Creating Supplier Accounts/Opening Balances - Creating Bank Accounts/Opening Balances Data Entry  more...

Advanced MS Project Brief Overview of Intro Course - Consolidate all areas of the Introductory Course Working With Resources - Assign Overtime Work to Apply Overtime Rates To Tasks - Adjusting resource schedules and pay rates - Use WBS to organise tasks for reporting schedules and tracking costs Reports, Filters & Views - Customise existing Reports, Filters & Views (task, resource & crosstab) - View & display  more...

Introduction To MS Viso Microsoft Visio gives business and technical users the power to visualise and communicate ideas, information, and systems. Use the simple, flexible tools in Visio to easily create business and technical charts and graphics that capture your inspiration and communicate it with impact. This is a 1 day course. PREREQUISITES - No previous experience of MS Visio is required. COURSE CONTENT -  more...

Advanced MS Viso Customising Visio Working with Toolbars & Windows Using the Drawing Tools Drawing Basics Advanced Drawing Techniques Custom Shapes Using Custom Shapes Using Custom Shapes in a Drawing Advanced Stencil Techniques Custom Stencils Customizing Stencil Masters The Document Stencil Linking Linking Diagrams Linking To Other Pages & (Multiple Files) Creating An Off-Page  more...

VB Access This 2 day course is suitable for Advanced users of Microsoft Access responsible for managing very large and variable amounts of data, or teams, who want to learn how to program features and functions to improve the accessibility and usability of their data. PREREQUISITES A high proficiency of Microsoft Access is essential, or completion of our Advanced MS Access course. BENEFITS At the  more...

VB Excel This 2 day course is suitable for Advanced users of Microsoft Excel responsible for very large and variable amounts of data, or teams, who want to learn how to program features and functions to improve the accessibility and usability of their data. PREREQUISITES A high proficiency of Microsoft Excel is essential, or completion of our 2 day Adavnced MS Excel course. BENEFITS At the end of the  more...

Introduction To MS Frontpage PREREQUISITES No previous experience of FrontPage is needed. BENEFITS Students will learn how to create and edit web pages using Microsoft FrontPage. The course provides a solid foundation, introducing key features of this program with plenty of hands-on practice. Students will learn to create attractive web pages that include text, graphics, tables, forms, internal and external links, and a  more...

AT&T Certificate for Call Center Team Leaders The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you  more...

AT&T Certification for Supervisors The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you  more...

AT&T Certification for Managers ...will have been able to: How to integrate the contact centre vision into strategy "goal setting formula" Fundamental of project management in call centre environment Vendor management selection criteria Review the competency profiles for effective hiring Effective reward and recognition programs / Career development and management Examine the evolution components  more...

Quality calibration and call monitoring ...Centre supervisors are constantly looking to improve employee performance. In Quality calibration and Call Monitoring, you will learn how to acquire and analyze performance through use of standardized measurements and side-by-side monitoring. You will also learn how to establish quality standards, implement and administer a quality evaluation system, and link the Quality calibration and Call  more...

Stress management More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong.  more...

Human Resources Training for the non HR Managers Human Resources Training for the non HR Managers Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet  more...

Communication Strategies Communication Strategies Target Audience All Staff in work environment. Program Duration: 2 days Program Overview: This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of  more...

Get organized for peak performanceTime Management Get organized for peak performancea Time Managementa Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment. Program Duration: 2 days Program Overview: Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space,  more...

Negotiating For Results Negotiating For Results Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace. Negotiating is a fundamental  more...

Working Smarter Using Technology to Your Advantage Working Smarter a Using Technology to Your Advantagea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one  more...

The Minute-Takers Workshop The Minute-Takera ™s Workshop Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are  more...

Developing Training Program Developing Training Program Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: How You Will Benefit, objectives: Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly  more...

Celebrating Diversity in the Workplace Celebrating Diversity in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their  more...

Conflict Resolution Getting along in the Workplace Conflict Resolution a Getting along in the Workplacea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that  more...

How to Manage Anger and Violence in the Workplace How to Manage Anger and Violence in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this two days workshop will take a comprehensive look at workplace violence:  more...

Getting Employees Off To a Good Start Getting Employees Off To a Good Start Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing, and perhaps even relocating  more...

Managing Employee Performance Managing Employee Performance Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into  more...

Employee Dispute Resolution Mediation through Peer Review Employee Dispute Resolution a Mediation through Peer Reviewa Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Have you ever been in a workplace situation where a supervisor has made a decision that you didna ™t agree with? Did you wish that you could ask someone else what they  more...

Closing the Generation Gap in the Workplace Closing the Generation Gap in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course  more...

Business Succession Planning Business Succession Planning Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Change is a hallmark of todaya ™s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you  more...

Business Ethics for the Office Business Ethics for the Office Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This two days workshop will not provide you with  more...

Safety in the Workplace Safety in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in work environment Program Duration: 2 days Program Overview: This two days course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making  more...

Advanced Skills for the Practical Training Advanced Skills for the Practical Training Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to  more...

Presentation Survival School Public Speaking Presentation Survival Schoola Public Speakinga Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two days workshop, you will  more...

Facilitation Skills Facilitation Skills Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetingsa they all take time. There has been a growing realization that we have to pay attention to the process elements of  more...

Using Activities to Make Training Fun Using Activities to Make Training Fun Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, wea ™ve all been somewhere where the class clown is able to lighten the mood and  more...

The Practical Trainer The Practical Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: If you do on the job training in your organization, this two days workshop can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will  more...

Conquering Your Fear of Speaking In Public Speak Easily Conquering Your Fear of Speaking In Public a Speak Easilya Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two days workshop is just for you! Ita  more...

Survival Skills for the New Trainer Survival Skills for the New Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and  more...

Advanced Writing Skills Advanced Writing Skills Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 Days Program Overview: This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date  more...

Project Management Fundamentals Project Management Fundamentals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra  more...

Understanding Project Management Understanding Project Management Target Audience: Supervisors, Seniors, &Team Leaders in work environment. Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that  more...

Business Etiquette Business Etiquette Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: In todaya ™s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly  more...

Writing Reports Proposals Writing Reports & Proposals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you  more...

Control Anger Before It Controls You Anger Management Control Anger Before It Controls Youa Anger Managementa Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona ™t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well.  more...

Business Writing That Works Business Writing That Works Target Audience : All Staff in work environment. Program Duration: 2 days Program Overview: For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct. We can think about  more...

Skills for Administrative Assistant Skills for Administrative Assistant Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona ™t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest  more...

Secrets of Change Management Secrets of Change Management Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In today's world, change is inevitable and often difficult to deal with. During this two days course, you will learn how to implement, manage, and cope with change. How You Will Benefit, objectives: By the end of the  more...

Problem Solving Decision Making Problem Solving & Decision Making Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then  more...

Building Your Self Esteem and Assertiveness Skills Building Your Self Esteem and Assertiveness Skills Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be  more...

Developing High Performance Teams Developing High Performance Teams Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been  more...

Business Leadership Becoming Management Material Business Leadership a Becoming Management Materiala Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its  more...

The Professional Supervisor The Professional Supervisor Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In todaya ™s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They havena ™t had the  more...

Conducting Effective Performance Reviews Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Performance reviews are an essential component of employee development. Someone once said, a If you always do what youa ™ve always done, youa ™ll always get what youa ™ve always got. a And, remember what the German philosopher Goethe  more...

Building Better Teams Building Better Teams Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Teams have become a principle building block of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an  more...

AT&T College of Call Center Excellence For Agents The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help better strengthen your agenta s overall skills and give them new techniques to improve  more...

P3O Foundation Aims To cover the content of the P3O ® Foundation syllabus and to prepare delegates to take the Foundation exam on the last afternoon of the course. Prerequisites Individuals newly-appointed to portfolio, programme or project office roles or those wishing to gain formal qualifications after some support office experience. (Support offices may go by many names including Portfolio Office,  more...

P3O Conversion ... offices may go by many names including Portfolio Office, Centre of Excellence, Enterprise or Corporate Programme Office.) The course would be of benefit to those aspiring to manage or direct support office capability. A P3O Foundation exam pass is a pre-requisite for attending this course. This course takes place over two days, including the optional P3O ® Practitioner examination.  more...

P3O Overview Aims To introduce the topics covered by the Office of Government Commercea ™s (OGC) Portfolio, Programme & Project Office guidance. Prerequisites This workshop is suitable for individuals newly-appointed to a portfolio, programme or project office environment; or senior managers considering the introduction or re-configuration of such a structure within their organisation. (Support  more...

P3O Practitioner ... offices may go by many names including Portfolio Office, Centre of Excellence, Enterprise or Corporate Programme Office.) The course would be of benefit to those aspiring to manage or direct support office capability. This course takes place over five days, including the optional P3O ® Foundation and Practitioner examinations. Delegates should be aware that evening preparation and  more...

Leadership and Team Management for Success ... today's supervisors and managers, via the ILM's resource centre. This programme is for you if you are an experienced manager and want to provide more effective leadership to your team. You will gain the knowledge, skills and confidence to ensure you get maximum commitment, motivation and buy-in to the team's vision, values and objectives, and produce a high performing team that requires  more...

Successfully Managing People Building a foundation for excellence in management This interactive and intensive programme provides first line managers with an ILM endorsed certificate whilst learning and putting into practice the fundamentals of management and leadership. The course in Successfully Managing People raises self awareness of delegate management skills, discusses the theory of successful management, leadership  more...

Developing your Project Management Skills ... today's supervisors and managers, via the ILM's resource centre. This programme is for you if you would like to develop your knowledge and understanding of project management theories in a practical and interactive environment. You will gain a full understanding of how projects integrate with other areas of the business and you will learn how fundamental project tools, techniques and  more...

Performance Management a A process that contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance.a Armstrong and Baron Endorsed by the ILM, this programme is designed to develop your performance management skills in order to improve organisational effectiveness and implement a practice of continuous improvement. It uses a variety of models and  more...

HTML and CSS - Two Day Introduction Training Course HTML (the Hpertext Markup Language) is the language of the World Wide Web developed by Tim Berners-Lee in 1990 while working at CERN (the European Laboratory for Particle Physics) in Geneva. HTML is not a programming language it is a markup language whereby simple coding is embedded into a narrative which describes the structure, layout and formatting of the document. The coding is  more...

Adobe CS4 Design Combo - Three Day Essentials introduction training This course is an introduction to the core essentials of the Adobe CS4 design applications of InDesign CS4, Photoshop CS4, Illustrator CS4 and Adobe Bridge over a 3 day session. The duration of this course will enable an all round grounding in the most important aspects of these 3 applications to your design workflow but will not allow a fully comprehensive introduction to all aspects of each  more...

Adobe CS4 Web Combo - Three Day Essentials introduction training This course is an introduction to the core essentials of the Adobe CS4 web applications of Dreamweaver CS4 and Flash CS4 for web development and rich media creation over a 3 day session. The duration of this course will enable an all round grounding in the most important aspects of these 3 applications to your web design workflow but will not allow a fully comprehensive introduction to all aspects  more...

BTEC Level 2 Control Security Ltd offer training in vehicle immobilisation once a month in a Central London Location for trainees within the wheel clamping industry. Courses are designed for people just starting out within the Wheel clamping industry of for people who may be returning to the industry. Who is the course for? For those currently working as a Wheel Clamping or those wishing to begin work as a  more...

P3O Foundation Our P3O Foundation course covers the basics of the Office of Government Commerce (OGC) Portfolio, Programme and Project Offices (P3O) model. The purpose of this model is to provide universally applicable guidance, including principles, process, and techniques, which will enable individuals and organisations to successfully establish, develop and maintain appropriate support structures.  more...

Introduction to XML ...authoring or development effort. (Separately, The Learner Centre also offers courses in XML and Java, for instance, and XML in the .NET framework.) LEARNING OBJECTIVES Understand the broad influence of XML on emerging software architectures. Write well-formed XML documents to express simple or complex document content. Write DTDs to set rules for XML document validation. Write  more...

learn basic computers, accounts , dtp ,web page designing join for various courses in computers like basic computers ( word, spread sheets, presentations & internet applications) Diploma in desk top publishing Diploma in Web Page Design Advance diploma in softwareTestings Certified courses in cgfns ,nclex-rn, ielts Computer Hardware courses ( A ,N ,MCSE,CCNA) Advance diploma in Software Engineering We also conduct spoken english & call centre  more...

PRES 5 Day Professional Home Staging Redesign Course Kelowna ... to our PRES ® Stagers Members Only Business Resource Centre (value of $197) * FREE Start Up Coaching with Cathy Clark a www. coachingwithcathy. com (2 free sessions) * FREE Monthly Mentoring Meetings to keep the inspiration flowing while networking with others in our industry * Website Profile of your talents on our website at no cost to you. * Chance to Audit our  more...

PRES 5 Day Professional Home Staging Redesign Course This five day course provides you the theory and practicum of staging homes for selling using client's existing furnishings and working with vacant homes. Our redesign training allows you to offer home makeovers for living including moving clients into their new homes! # The PRES ® Professional Real Estate Staging course is a full 5 day comprehensive and intensive course consisting of:  more...

Oracle Apps 11i Technical APPSOT is a leading Information Technology provider in Consulting, Out Sourcing, Training, Services and business Process outsourcing organization that envisioned and Pioneered the adoption of the flexible global business practice that today enable companies to operate more efficiently and Produce more value. APPSOT relationships are driven by shared values and goals and not rigid; lock-in  more...

Business commercial and leadership skills Working in partnership with you, we invest our experience and expertise to design and deliver tailored development and assessment events that are firmly grounded in your business, commercial and leadership contexts. This way, your training programmes reflect your genuine work environment and culture, helping your people make sense of their business experiences while offering new avenues to  more...

Leading a Winning Team Making the link are offering clients selected opportunities to develop Leadership and Management teams, with up to 1000 funding from the Leadership and Management Advisory Service. Now is the time to invest with confidence in team development solutions that take business performance to a higher level. MTL work with clients to deliver exceptional business results, using a combination of  more...

Quality Centre Suite Training This training suite combines the Introduction to Quality Center, Project Planning and Customization and Quality Center Dashboard courses, for a thorough introduction to Quality Management with Quality Center. The process-based functionality of Quality Center 9. 2 is extended in this hands-on course. This dashboard explains how to extract information from your Quality Center projects to create and  more...

SketchUp Training Advanced 2 Register for One half day (3. 5 hours) Module or All Four: Day 1: Essentials 1 & 2 Day 2 Advanced 1 & 2 Hands on Training at a convenient computer lab with PCs. Mac Users may bring their own Laptop and receive Mac specific instruction. Max class size of 10! in Rental Computer Labs across Canada, Maximum of 6 in our Home Facility in Toronto/ Vaughan. Google SketchUp  more...

SketchUp Training Essentials 2 Register for One half day (3. 5 hours) Module or All Four: Day 1: Essentials 1 & 2 Day 2 Advanced 1 & 2 Hands on Training at a convenient computer lab with PCs. Mac Users may bring their own Laptop and receive Mac specific instruction. Max class size of 10! in Rental Computer Labs across Canada, Maximum of 6 in our Home Facility in Toronto/ Vaughan. Google SketchUp  more...

SketchUp Training Advanced 1 Register for One half day (3. 5 hours) Module or All Four: Day 1: Essentials 1 & 2 Day 2 Advanced 1 & 2 Hands on Training at a convenient computer lab with PCs. Mac Users may bring their own Laptop and receive Mac specific instruction. Max class size of 10! in Rental Computer Labs across Canada, Maximum of 6 in our Home Facility in Toronto/ Vaughan. Google SketchUp  more...

SketchUp Training Essentials 1 Register for One half day (3. 5 hours) Module or All Four: Day 1: Essentials 1 & 2 Day 2 Advanced 1 & 2 Hands on Training at a convenient computer lab with PCs. Mac Users may bring their own Laptop and receive Mac specific instruction. Max class size of 10! in Rental Computer Labs across Canada, Maximum of 6 in our Home Facility in Toronto/ Vaughan. Google SketchUp  more...

Word 20072010 Introduction 1 Day Topics include: editing text, fonts, centre/ flush right, indent paragraphs, justify text, line spacing, setting margins and tabs, paper size, copying and moving text, the spell checker, saving and opening files, and printing documents.  more...

Microsoft Excel Introduction Location: Ottawa Date: 2008-02-13 List Price: $185 Offered Price: $148.00 Seats Available: 1 COURSE OUTLINE GETTING STARTED Starting Excel Excel Window and Views Excel Menus and Toolbars Task Pane Excel Help Excel Intellisense EXCEL BASICS Creating and Saving a Document Opening a Document Using Spell check Using Autocorrect and Autocomplete Closing vs. Exiting BASIC  more...

Cold Calling for Women Opening Doors and Closing Sales Learn how to: o Eliminate a Telephone Terrora ? and a Call Reluctancea ? o Change your calls from cold calls to introductory calls and why your prospects will welcome the difference o Use your ability to build relationships to build rapport and respect with your prospects o Listen actively and use intuition to connect with your prospect o  more...

Contact Center Manager Certification Training ...erstanding of the unique challenges of managing a contact centre most effectively in a customer service environment and learn new ways to bring about change despite resistance. * Acquire access to unique tools and techniques to use for interviewing, hiring, giving feedback, conducting performance appraisals, coaching, mentoring, and disciplining staff in a contact centre environment.  more...

Cisco ICM Product Training Boot CampICMPT1ICMPT2 - Arp This course is intended for personnel within the call centre environment who will have day-to-day interaction with the ICM product from Cisco. The course combines elements from ICM Product Training (ICMPT Part 1 and 2).  more...

Simply Accounting Introduction 2 Day- CL Douglas Centre for Computer Studies This course is hands-on and designed to provide participants with a solid understanding Simply Accounting. The class runs two days in length from 9: 00 until 4: 00. Included with all courses are course notes, a pad for note taking and telephone support following the class.  more...

Deploying Cisco Unified Contact Center ExpressUCCXD This course provides hands-on deployment experience for Unified Contact Centre Express & Unified IP IVR. Deployment tasks include planning, installation, configuration, admin, script development, agent & supervisor deployments, & troubleshooting  more...

Implementing Cisco Data Center Network Infrastructure Part 1DCNI1 This course offers Data Centre-oriented content primarily focused on the Cisco Catalyst 6500 Series switches, Cisco Catalyst 4900 Series top-of-rack switches, and to a lesser degree, Blade switches.  more...

50028B Managing System Centre Operations 2007 This five-day instructor-led course is intended to develop the necessary skills to install and manage Operations Manager 2007 management servers and supporting roles.  more...