Instructor Led Certificate Training in Berkshire, uk

Certificate in Trainer Proficiency Who trains the Trainer? Training isna ™t just about what you know; ita ™s also about how you communicate that knowledge to an audience. Many people become trainers because of their knowledge on a particular subject. However, the best trainers are those that realise subject knowledge isna ™t enough; delivering information in an engaging and memorable way is also a pre-requisite.  more...

ITIL v2-v3 Foundation Bridge Aims This one-day course is designed to help those delegates who currently hold an earlier version of the ITIL ® Foundation certificate to progress through the new ITIL ® Version 3 exam structure. This course is led by a qualified instructor, using lectures, discussions and mock examinations in preparation for the multiple-choice examination. Prerequisites Only existing holders of  more...

ITIL V3 Foundation ...t is a 3 day training course leading to the V3 Foundation Certificate in IT Service Management. During the course, delegates will gain knowledge of best practice terminology, the structure and basic concepts of ITIL ® V3 Service Management. The course is led by a qualified instructor, using lectures, discussions, exercises and mock examination in preparation for the multiple choice ISEB  more...

ITIL v2-v3 Managers Bridge Aims Individuals who require an understanding of the new ITIL ® framework and how it may be used to enhance the quality of IT Service Management within their organisation should attend this course, The course is led by a qualified instructor, using lectures, discussions, exercises and mock examination in preparation for the multiple choice ISEB Examination which is held at the end of the  more...

ITIL Operational Support and Analysis ...aff who already hold the ISEB/ EXIN ITIL ® Foundation Certificate. Delegates will find it helpful if they have at least two years experience in IT service management before taking the course. It is a prerequisite that delegates hold the ITIL ® Foundation Certificate in IT Service Management or the version 2 to version 3 bridge equivalent. Professional Qualifications The course  more...

ITIL Planning Protection and Optimisation ...aff who already hold the ISEB/ EXIN ITIL ® Foundation Certificate. Before taking the course it is recommended, though not required, that candidates have exposure to basic concepts in IT and related work experience of at least two years. Professional Qualifications The course forms part of the ITIL ® Intermediate qualification programme. The examination will consist of a  more...

ITIL Service Capatibility Release Control and Validation ...aff who already hold the ISEB/ EXIN ITIL ® Foundation Certificate. Delegates will find it helpful if they have at least two years experience in IT service management before taking the course. It is a prerequisite that delegates hold the ITIL ® Foundation Certificate in IT Service Management or the version 2 to version 3 bridge equivalent. Professional Qualifications The  more...

ITIL Service Offerings and Agreements ...aff who already hold the ISEB/ EXIN ITIL ® Foundation Certificate. Delegates will find it helpful if they have at least two years experience in IT service management before taking the course. It is a prerequisite that delegates hold the ITIL ® Foundation Certificate in IT Service Management or the version 2 to version 3 bridge equivalent. Professional Qualifications The  more...

ITIL Continual Service Improvement ...titioner staff who already hold the ITIL ® Foundation Certificate. Delegates will find it helpful if they have at least two years experience in IT service management before taking the course. It is a prerequisite that delegates hold the ITIL ® Foundation Certificate in IT Service Management or the version 2 to version 3 bridge equivalent. Professional Qualifications The  more...

ITIL Service Design ... practitioners who already hold the ITIL ® Foundation Certificate. Delegates will find it helpful if they have at least two years experience in IT service management before taking the course. It is a prerequisite that delegates hold the ITIL ® Foundation Certificate in IT Service Management or the version 2 to version 3 bridge equivalent. Professional Qualifications The  more...

ITIL Service Strategy ...titioner staff who already hold the ITIL ® Foundation Certificate. Delegates will find it helpful if they have at least two years experience in IT service management before taking the course. It is a prerequisite that delegates hold the ITIL ® Foundation Certificate in IT Service Management or the version 2 to version 3 bridge equivalent. Professional Qualifications The  more...

ITIL Service Transition ... practitioners who already hold the ITIL ® Foundation Certificate. Delegates will find it helpful if they have at least two years experience in IT service management before taking the course. It is a prerequisite that delegates hold the ITIL ® Foundation Certificate in IT Service Management or the version 2 to version 3 bridge equivalent. Professional Qualifications The  more...

ITIL Service Operation ... practitioners who already hold the ITIL ® Foundation Certificate. Delegates will find it helpful if they have at least two years experience in IT service management before taking the course. It is a prerequisite that delegates hold the ITIL ® Foundation Certificate in IT Service Management or the version 2 to version 3 bridge equivalent. Professional Qualifications The  more...

ITIL Managing Across the Lifecycle ...titioner and v3 units, including an ITIL ® Foundation Certificate in IT Service Management or v2 to v3 bridge equivalent. Professional Qualifications The course completes the of the ITIL ® Capability and Lifecycle qualification programmes, and leads to the ITIL ® Expert qualification. The examination will consist of a complex multiple choice, closed book paper, to be  more...

APM Introductory Certificate in Project Management Aims This programme is for you if you are interested in learning the principles of Project Management, as set by the Association for Project Managementa ™s (APM) Body of Knowledge, and you may or may not have any experience in this field. Prerequisites This programme is an entry level qualification suitable for anyone with an interest in Project Management. You may be starting out in a  more...

Leadership and Team Management for Success ... use back in the workplace. Delegates will receive an ILM certificate recognising their success on passing the assessment. On attendance on the programme delegates will be registered with the ILM and be invited to claim their free ILM membership. Membership provides continued learning about management, networking opportunities and up to date information relevant for today's supervisors and  more...

Successfully Managing People ...ogramme provides first line managers with an ILM endorsed certificate whilst learning and putting into practice the fundamentals of management and leadership. The course in Successfully Managing People raises self awareness of delegate management skills, discusses the theory of successful management, leadership and team leadership and provides an effective arena to practise new skills discussed  more...

Advanced Trainer Skills ...ills and is an ideal follow up to the Trainer Proficiency certificate. This programme is for you if you are an experienced trainer and want to expand your knowledge. It provides additional knowledge and skills for designing, delivering and evaluating effective training programmes. There is an option for practical exercises to be videoed which can greatly enhance the value of the feedback  more...

Developing your Project Management Skills ...in the workplace. Delegates will receive an ILM endorsed certificate recognising their success on passing the assessment. On attendance to the programme delegates will be registered with the ILM and be invited to claim their free ILM membership. Membership provides continued learning about management, networking opportunities and up to date information relevant for today's supervisors and  more...

Performance Management a A process that contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance.a Armstrong and Baron Endorsed by the ILM, this programme is designed to develop your performance management skills in order to improve organisational effectiveness and implement a practice of continuous improvement. It uses a variety of models and  more...