Instructor Led Certification Training in Cairo, Egypt
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 instructor-led class |
 learn at home |
 group study |
 self-directed study |
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 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
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 online tutorial |
From Contacts Plus
AT&T Certification for Supervisors
The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games.
Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you
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AT&T Certification for Managers
The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games.
Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you
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From Next Levels Consulting
Conflict Management
Duration: 2 days
Description and Learning Objectives
Conflict Resolution a Turning Conflicts into Opportunities.
At this programs conclusion, participants should be able to:
-Understand what conflict and conflict resolution mean
-Understand all six phases of the conflict resolution process
-Understand the five main styles of conflict resolution
-Be able to adapt the process for all
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ITIL V3 Service Design
...ctivities involved.
-Individuals seeking the ITIL Expert certification in IT Service Management for which this qualification is one of the prerequisite modules.
-Individuals seeking progress towards the ITIL Master in IT Service Management for which the ITIL Expert is a prerequisite
Pre-requisites: ITIL V3 Foundation certificate or V2 Foundation + Bridge certificate
Examination
Time: 90
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ITIL V3 Service Operation
...activities involved
-Individuals seeking the ITIL Expert certification in IT Service Management for which this qualification is one of the prerequisite modules
-Individuals seeking progress towards the ITIL Master in IT Service Management for which the ITIL Expert is a prerequisite
Pre-requisites: ITIL V3 Foundation certificate or V2 Foundation + Bridge certificate
Examination
Time: 90
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ITIL V3 MALC
...hin an organization
-Individuals seeking the ITIL Expert certification in IT Service Management for which this qualification is the final mandatory module leading to the Expert certification
-Individuals seeking progress towards the ITIL Master in IT Service Management for which the ITIL Expert is a prerequisite
Pre-requisites: ITIL
Candidates must already hold ITIL Foundation Certificate
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ITIL V3 Service Strategy
...in Service Strategy
-Individuals seeking the ITIL Expert certification in IT Service Management for which this qualification is one of the prerequisite modules
-Individuals seeking progress towards the ITIL Master in IT Service Management for which the ITIL Expert is a prerequisite
Pre-requisites: ITIL V3 Foundation certificate or V2 Foundation + Bridge certificate
Examination
Time: 90
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Stress Management
Duration: 2 days
Description and Learning Objectives
Creating a Stress-Reducing Life Style.
At the end of this workshop, participants should be able to:
-Identify the best approach to a stressful situation (Alter, Avoid, or Accept)
-Understand what lifestyle elements you can change to reduce stress
-Use routines to reduce stress
-Use environmental and physical relaxation techniques
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ITIL V3 Foundation
Duration: 3 days
Description and Learning Objectives
The purpose of this course is to help you gain knowledge of the ITIL ® terminology, structure and basic concepts and to comprehend the core principles of ITIL ® practices for Service Management. The ITIL ® Foundation course is not intended to enable application of the ITIL ® practices for Service Management without further
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Duration: 3 days
Description and Learning Objectives
The purpose of this course is to help you gain knowledge of the ITIL ® terminology, structure and basic concepts and to comprehend the core principles of ITIL ® practices for Service Management. The ITIL ® Foundation course is not intended to enable application of the ITIL ® practices for Service Management without further
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From Persona International
In-House Freelance Soft Skills Trainers Development Program
...rtified Master Trainer- Inscape Everything DiSC Trainer Certification
The First International, Specialized Soft Skills Trainers Certification in the Middle East.
The Inscape Certified Everything DiSC Trainer designation provides you with credentials that demonstrate your in-depth understanding of DiSC, the Everything DiSC Facilitation System, and its applications. It ensures that you are
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