Instructor Led Certification Training in United Arab Emirates

Certified Team Leader - Interpersonal Skills By the end of the program, participants will be able to: Promote trust and rapport by exploring team player style and how it responds to team values. Recognize the key elements that move team from involvement to empowerment and how to give these elements to a team. Examine the work practices of high performing teams. Gain new insights into creating a motivating team environment. Implement  more...

Certified HR Manager - HR Management By the end of the program, participants will be able to: Define human resources and list its main functions and responsibilities. Align the HR function with organizational strategy. Introduce competency-based approaches to the main functions within an HR department. Assess the effectiveness of the human resources function through the use of an HR scorecard and relevant key performance  more...

Certified Contract Manager - Dubai By the end of the program, participants will be able to: Identify problems, principles, definitions and the major steps involved in the contracting process. Define ways to develop the scope of work and avoid pitfalls. Develop criteria to invite, receive and evaluate tenders. Identify administration tools and roles of the contract manager / administrator. Discuss ways of using lessons learned  more...

Certified Master Trainer - Training and Development Integrate training with the core competencies and strategy of the organization. Identify the various methods to conduct a Training Needs Analysis (TNA). Write Instructional Learning Objectives (ILOs) and design a training session on a topic of their choice. Deliver a thirty-minute training session and exchange feedback related to their training session.  more...

Preparation for Project Management Professional Certification - Project Management Get a jump start to prepare for the PMP exam. Understand how to manage a project in compliance with the Project Management Institute (PMI) standards. Understand the project management framework, processes and the nine project management knowledge areas in addition to project manager professional and social responsibilities Recognize Project Management Book of Knowledge PMBOK and PMP exam  more...

Customer Relationship Management CRM Strategic Roadmap By the end of the program, participants will be able to: Understand why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers. Determine the uses and objectives of a CRM system. Recognize best practices in implementing a CRM strategy. Use CRM for improving marketing, sales, customer service, and customer contact.  more...

Sales Training Certified Sales Manager By the end of the program, participants will be able to: Demonstrate traits of an excellent sales manager. Plan forecasts and quotas with more accuracy and precision. Conduct sales coaching and counseling sessions effectively. Practice effective interpersonal skills. Manage the sales force with confidence and determination. Provide sales training for colleagues.  more...

Preparation for Project Management Professional Certification - Project Management By the end of the program, participants will be able to: Get a jump start to prepare for the PMP exam. Manage a project in compliance with the Project Management Institute (PMI) standards. Know the project management framework, processes and the nine project management knowledge areas in addition to project manager professional and social responsibilities. Recognize Project Management Book of  more...

Motivating and Retaining Employees - Leadership and Management By the end of the program, participants will be able to: Define employee turnover and the methods used to calculate it. Conduct effective exit interviews and use them to reduce employee turnover. Clear the main myths surrounding motivation and define the main theories for motivating individuals and teams. Identify the main reasons behind demotivated individuals and learn the main methods used in  more...

ASQ Six Sigma Green Belt - Quality and Productivity By the end of the program, participants will be able to: Function as a tools application member of a Six Sigma team. Lead and execute process-level improvement projects. Collect process data and develop process maps. Develop statistical hypotheses using simple statistical tools. Design simple experiments that help validate improvement options. Work with process owners to ensure process gains are  more...

Maximizing Your Talent and Managing Performance - Leadership and Management By the end of the program, participants will be able to: Define the nature of great performance. Understand the role of intelligence and memory in high achievement. Rethink work and life principles. Realize the role of passion in performance. Perform greater with less stress through better focus. Know how to simply create better habits  more...

The Effective Executive Trends and Strategies for the Future - Leadership and Management By the end of the program, participants will be able to: Understand how our worldview and perceptions affect our decisions. Better deal with different generations in the workplace and ensure results through contribution. Explore the range of forces and ways of thinking that might influence the future of management. Sharpen their leadership skills through innovative thinking and executive training.  more...

Managing for Sales Results - Sales and Marketing By the end of the program, participants will be able to: Analyze the various principles underlying the sales management functions. Practice human relations skills pertaining to management of sales teams. Demonstrate professional behavior as sales managers/ supervisors with their teams. Apply sales competency models in interviewing, training and evaluating sales professionals. Effectively convert  more...

Certified Master Trainer Integrate training with the core competencies and strategy of the organization. Identify the various methods to conduct a Training Needs Analysis (TNA). Write Instructional Learning Objectives (ILOs) and design a training session on a topic of their choice. List ways to facilitate the transfer of skills from the workshop to the workplace. Deliver a thirty-minute training session and exchange  more...

Preparation for Project Management Professional PMP Certification Get a jump start to help them prepare for the PMP exam. Manage a project in compliance with the Project Management Institute (PMI) standards. Know the project management framework, processes and the nine project management knowledge areas in addition to project manager professional and social responsibilities. Recognize Project Management Book of Knowledge PMBOK and PMP exam Certification.  more...

ASQ Six Sigma Green Belt Function as a tools application member of a Six Sigma team. Lead and execute process-level improvement projects. Collect process data and develop process maps. Develop statistical hypotheses using simple statistical tools. Design simple experiments that help validate improvement options. Work with process owners to ensure process gains are held. The Lean Six Sigma Green Belt for Service  more...

Benchmarking for Optimum Organizational Performance Objectives: By the end of the program, participants will be able to: Understand the overall environment within which the benchmarking process is undertaken in order to achieve better organizational performance and productivity. Discuss the different approaches to benchmarking in order to determine which approach / combination is most suitable to your organization. Discuss the benchmarking  more...

Simplification of Work Processes & Procedures Objectives: By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of  more...

Moving Ahead with Process Mapping & Auditing Objectives: By the end of the program, participants will be able to: Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How to analyze, simplify and improve processes. Creating process maps and measuring performance.  more...

NLP Practitioner Training certified by Dr Richard Bandler NLP (Neuro Linguistic Programming) is the technology of achievement that developed in the early 1970's when Dr. Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didn't have many (if any) techniques for making it possible for people to change with ease. He studied successful therapists and began to create mathematical formulas of what he had  more...