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Exploratory Data Analysis in Six Sigma

Exploratory Data Analysis in Six Sigma ASQ Six Sigma Green Belt (SSGB)
In the Analyze stage of the Six Sigma DMAIC process, you closely examine the output variable (known as y) and its possible causes or input variables (known as x's) collected in the Measure stage to get a deeper understanding of their relationships. The goal of this analysis is to narrow down the many possible x's
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Exploratory Data Analysis in Six Sigma
Introduction to Hypothesis Testing and Testing for Means in Six Sigma

Introduction to Hypothesis Testing and Testing for Means in Six Sigma ASQ Six Sigma Green Belt (SSGB)
The Analyze phase in Six Sigma closely examines the many process inputs identified in the Measure phase to determine if they are related to outputs, and if a relationship does exist, if it is statistically significant. An important tool for this analysis is hypothesis testing. Hypothesis
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Hypothesis Tests for Variances Proportions ANOVA and Chi-Square in Six Sigma

Hypothesis Tests for Variances, Proportions, ANOVA, and Chi-Square in Six Sigma ASQ Six Sigma Green Belt (SSGB)
The hypothesis test is one of the most important tools used in the Analyze stage of the Six Sigma DMAIC methodology. A hypothesis test helps to determine whether or not an observed relationship or difference truly exists between inputs and outputs identified in the earlier stages
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Design of Experiments and Validation of Solutions in Six Sigma

Design of Experiments and Validation of Solutions in Six Sigma ASQ Six Sigma Green Belt (SSGB)
"We are, I think, in the right road of improvement, for we are making experiments," said Benjamin Franklin. In the Improve stage of the DMAIC process, Six Sigma teams design and conduct experiments to study the nature of relationships between input variables and the response variable(s). They do
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Statistical Process Control and Control Plans in Six Sigma

Statistical Process Control and Control Plans in Six Sigma ASQ Six Sigma Green Belt (SSGB)
In the final stages of the Six Sigma DMAIC methodology, once process improvement opportunities are identified and implemented, you need to make sure that the improved processes are controlled to sustain the process improvement gains. Statistical process control (SPC) provides tools which can be used to
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Hypothesis Testing Concepts and Tests for Means in Six Sigma

Hypothesis Testing Concepts and Tests for Means in Six Sigma ASQ Six Sigma Black Belt (SSBB)
In the Analyze phase of the DMAIC methodology, Six Sigma teams analyze the underlying causes of issues that need to be addressed for the successful completion of their improvement projects. To that end, teams conduct a number of statistical analyses to determine the nature of variables and their
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Tests for Variances and Proportions

Tests for Variances and Proportions ASQ Six Sigma Black Belt (SSBB)
As a Six Sigma team moves into the Analyze phase of a project, team members begin analyzing the information and data collected in the earlier phases. During the Analyze phase, Six Sigma teams identify possible sources of variation, underlying root causes, and areas for improvement. It is here where assumptions or hypotheses
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Statistical Process Control SPC in Six Sigma

Statistical Process Control (SPC) in Six Sigma ASQ Six Sigma Black Belt (SSBB)
Ensuring a process is in control is critical to any Six Sigma project, but how do you determine with certainty if a process is on track or requires improvement? Where do you find the 'proof' or solid facts that a process is out of control and requires intervention? By applying statistical process control (SPC)
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Nonstatistical Control Tools Maintaining Controls

Nonstatistical Control Tools & Maintaining Controls ASQ Six Sigma Black Belt (SSBB)
In the final stages of the Six Sigma DMAIC methodology, once process improvement opportunities are identified and implemented, teams need to control the improved processes in order to sustain improvement gains. Process control includes applying tools to continuously monitor and maintain each improved process,
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Sustaining Improvements Gains from Six Sigma Projects

Sustaining Improvements & Gains from Six Sigma Projects ASQ Six Sigma Black Belt (SSBB)
As a Six Sigma project winds down, there are a number of activities that, if utilized, can determine whether the implemented process improvement will continue to meet intended results, thus contributing to the overall and ongoing success of the organization. This course will explore the importance of
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Using Voice of the Customer in Six Sigma

Using Voice of the Customer in Six Sigma ASQ Six Sigma Black Belt (SSBB)
Customers are at the heart of all Six Sigma initiatives, and this focus on customers is what makes Six Sigma an outstanding organizational performance improvement program. The voice of the customer (VOC) is a Six Sigma strategy used to capture requirements and feedback from the customer and to meet their requirements.
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Developing Project Charters and Tracking Six Sigma Projects

Developing Project Charters and Tracking Six Sigma Projects ASQ Six Sigma Black Belt (SSBB)
A project charter is the most important document used to initiate and manage a Six Sigma project, and it is treated as an informal contract between an organization and the Six Sigma team. The project charter articulates the problem that the Six Sigma team is going to work on, and the project's scope,
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Designing and Planning Experiments in Six Sigma

Designing and Planning Experiments in Six Sigma ASQ Six Sigma Black Belt (SSBB)
Six Sigma teams concluding the Analyze phase with a well-understood problem strive in the Improve phase to generate a well-designed solution. Design of experiments (DOE) is a controlled approach to experimentation that enables teams to systematically change the level of one or more input factors and observe the
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Conducting Experiments and Analyzing Results in Six Sigma

Conducting Experiments and Analyzing Results in Six Sigma ASQ Six Sigma Black Belt (SSBB)
Six Sigma teams design and conduct experiments to investigate the relationships between input variables and response variables. By controlling and changing the input variables and observing the effects on the response variables, a Six Sigma team gains a deep understanding of these relationships. After
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Improvement Methods and Implementation Issues in Six Sigma

Improvement Methods and Implementation Issues in Six Sigma ASQ Six Sigma Black Belt (SSBB)
Six Sigma offers many techniques and strategies to improve an organization's processes. As a Six Sigma team moves into the Improve phase, they begin to generate a list of solutions to address the causes of problems in the process. After plans have been developed, the implementation of the improved
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Nonstatistical Analysis Methods in Six Sigma

Nonstatistical Analysis Methods in Six Sigma ASQ Six Sigma Black Belt (SSBB)
Getting to the source of why something has gone wrong in a system or process is critical to identifying the changes necessary for resolving the problem. During the Analyze phase of a Six Sigma project, a Black Belt practitioner utilizes a variety of statistical and nonstatistical tools and methods for analyzing
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Forming Project Teams for Six Sigma

Forming Project Teams for Six Sigma ASQ Six Sigma Black Belt (SSBB)
Forming an effective Six Sigma team for driving improvement projects throughout an organization is essential to Six Sigma success. Six Sigma teams are vital to improving an organization's existing quality to enhance bottom-line performance while reducing costs. The methods used to form and develop a Six Sigma team will have
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Motivation and Communication in Six Sigma Teams

Motivation and Communication in Six Sigma Teams ASQ Six Sigma Black Belt (SSBB)
Six Sigma teams must possess specific qualities to succeed throughout the development stages of their life cycles. Leaders who know how to facilitate teams will greatly enhance their chances for project success, which in turn will benefit their organizations. Motivation is one essential component that can
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Managing Six Sigma Team Performance

Managing Six Sigma Team Performance ASQ Six Sigma Black Belt (SSBB)
Six Sigma Black Belts have the challenging task of managing the full spectrum of personal dynamics that characterize project teams. Each team member provides the team with unique strengths and weaknesses, and combining individuals into a team produces varied results. Besides providing the basic tools and structure for smooth
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Process Characteristics for Six Sigma

Process Characteristics for Six Sigma ASQ Six Sigma Black Belt (SSBB)
To improve the processes behind an organization's products and services, a Six Sigma Black Belt must measure them. But first, they must identify those processes. Among the many Six Sigma tools, several are designed specifically to isolate relevant process variables, determine their relationships to each other, prioritize
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Data Collection and Measurement in Six Sigma

Data Collection and Measurement in Six Sigma ASQ Six Sigma Black Belt (SSBB)
An organization's success depends upon how it delivers on its processes. Before Black Belts can begin to improve an organization's processes, they must measure those processes with the appropriate data. The crucial steps of data collection and measurement precede process improvement in any Six Sigma initiative.
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Six Sigma Measurement Systems

Six Sigma Measurement Systems ASQ Six Sigma Black Belt (SSBB)
Six Sigma measurement systems are vital to improving an organization's processes. Measurement systems encompass the conditions, devices, and the human element of measurement, which together must produce correct measurements and comply with appropriate standards. Measurement error, or measurement variability, is a problem whose
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Basic Statistics and Graphical Methods for Six Sigma

Basic Statistics and Graphical Methods for Six Sigma ASQ Six Sigma Black Belt (SSBB)
Organizations must ensure that their processes and products are extremely consistent, as variations can lead to rejected orders, lower revenues, and eventually, financial disaster. Basic statistics can provide Black Belts with the tools to summarize and assess collected data in a meaningful way. Black Belts
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Probability for Six Sigma

Probability for Six Sigma ASQ Six Sigma Black Belt (SSBB)
Organizations need to make inferences about a population from sample data, and understanding how to calculate the probability that an event will occur is crucial to making those inferences. In a Six Sigma context, it is often important to calculate the likelihood that a combination of events or that an ordered combination of events
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Process Capability for Six Sigma

Process Capability for Six Sigma ASQ Six Sigma Black Belt (SSBB)
In any improvement initiative, organizations must determine whether their existing processes meet the targets and specifications demanded by the business, or by the customer. Measuring and analyzing the capability and performance of a process under review enables organizations to numerically represent and interpret its current
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Nonparametric Tests in Six Sigma Analysis

Nonparametric Tests in Six Sigma Analysis ASQ Six Sigma Black Belt (SSBB)
Hypothesis testing is a process of assuming an initial claim about the population characteristics and then statistically testing this claim using sample data. Testing hypotheses is a very important activity in Six Sigma projects in the areas of analysis, decision making, and change implementation. In conventional
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Processes and Customer Analysis in Six Sigma Projects

Processes and Customer Analysis in Six Sigma Projects ASQ Six Sigma Green Belt (SSGB)
A process is a means of creating and delivering products and services needed by customers. According to Takashi Osada, Japanese author and quality pioneer, "if the process is right, the results will take care of themselves." By Six Sigma standards, a "right process" is one that creates and delivers
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Tools for Planning and Managing Six Sigma Project Opportunities

Tools for Planning and Managing Six Sigma Project Opportunities ASQ Six Sigma Green Belt (SSGB)
In many situations your results are only as good as the tools you use. Knowing which tools to use, and how to apply them effectively, is the key to any endeavor's success. This assertion holds true for process and quality improvement strategies, and Six Sigma and quality improvement teams
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Using Six Sigma Analysis Tools and Metrics for Project Decisions

Using Six Sigma Analysis Tools and Metrics for Project Decisions ASQ Six Sigma Green Belt (SSGB)
Six Sigma is a business improvement methodology that begins by comparing the current state of a company's products and processes to their desired levels. The goal of the Define phase in the Six Sigma DMAIC methodology is to identify improvement opportunities that have the maximum potential for
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Modeling and Analyzing Processes in Six Sigma

Modeling and Analyzing Processes in Six Sigma ASQ Six Sigma Green Belt (SSGB)
"If you can't describe what you are doing as a process, you don't know what you are doing," says W. Edwards Deming, a well-known American quality advocate, statistician, and educator. During the Measure stage of the Six Sigma methodology, you need to identify and map processes and procedures for problem areas
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Statistics and Probability in Six Sigma

Statistics and Probability in Six Sigma ASQ Six Sigma Green Belt (SSGB)
Six Sigma bases its analysis and findings on the facts and figures at hand. Statistical studies and probability are the key tools that Six Sigma teams use to measure and analyze issues that are identified in the early stages of Six Sigma projects.
This course explores basic statistical concepts that apply to Six
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Data Classification and Collection in Six Sigma

Data Classification and Collection in Six Sigma ASQ Six Sigma Green Belt (SSGB)
"Measure what is measurable, and make measurable what is not so" said Galileo Galilei, the famous Italian physicist, mathematician, astronomer, and philosopher. Measuring the key characteristics in your current processes is a very significant step in any Six Sigma improvement journey. As such, sample data from
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Summarizing and Presenting Data in Six Sigma

Summarizing and Presenting Data in Six Sigma ASQ Six Sigma Green Belt (SSGB)
Six Sigma teams use measures of central tendency and dispersion to reveal key facts about process data and the existing processes. They summarize data and put forth the relationships between various data components for further analysis. The teams then present these relationships in easy-to-understand graphical forms
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Probability Distributions and Measurement Systems Analysis in Six Sigma

Probability Distributions and Measurement Systems Analysis in Six Sigma ASQ Six Sigma Green Belt (SSGB)
Probability distributions are an essential part of descriptive statistics that Six Sigma teams can use to assist in fitting collected data into various types of distributions. Probability distributions help to ascertain specific probability values in the distribution and lead the Six Sigma
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Measuring Process Capability and Performance in Six Sigma

Measuring Process Capability and Performance in Six Sigma ASQ Six Sigma Green Belt (SSGB)
Businesses exist to meet the needs of the customers they serve. As such, you must listen to the voice of your customers and build processes that deliver products and services to them. It is also necessary to review processes to ensure they remain within the targets and specifications set by your
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Six Sigma and Lean in the Organization

Six Sigma and Lean in the Organization ASQ Six Sigma Green Belt (SSGB)
Six Sigma is a highly disciplined, data-driven improvement program that helps companies focus on eliminating defects in any process and delivering near-perfect products and services. Six Sigma has been globally accepted as a profitable and winning business strategy. More and more companies are embracing Six Sigma in a
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Design for Six Sigma in the Organization

Design for Six Sigma in the Organization ASQ Six Sigma Green Belt (SSGB)
Design for Six Sigma (DFSS) is often called the future of Six Sigma, as it is emerging as a strategy that better serves the current innovation initiatives of many industries. DFSS uses a "pay me now or pay me later" approach by spending more effort and time on process or product design up front to avoid spending time
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Using Basic Control Charts in Six Sigma

Using Basic Control Charts in Six Sigma ASQ Six Sigma Green Belt (SSGB)
In a Six Sigma DMAIC project, once you've measured your current processes, analyzed the gaps and causes of problems, and improved processes to the desired level, you need to monitor and control them over an extended period of time. The process may show variation, and control charts are used to determine if the variation
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Stakeholders and the Communications Management Plan

Stakeholders and the Communications Management Plan PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Experts say that up to 90 of a project manager's time is spent communicating, whether it's with external stakeholders, members of the project team, suppliers, or other managers within their organizations. That
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Processes for Managing Project Communications

Processes for Managing Project Communications PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
A project manager is the communication hub through whom all project information flows, receiving and distributing dozens of messages per day. Customers, suppliers, project team members, and company executives all rely
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Estimating and Budgeting Project Costs

Estimating and Budgeting Project Costs PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Accurately forecasting the cost of future projects is vital to the success of projects and the survival of any business. Project managers must have the ability to not only identify what work is required at the onset of a
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Controlling Costs

Controlling Costs PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Establishing the budget for a project is a vital process in project management, yet it means nothing if the budget is not adhered to. Controlling project cost is critical to meeting a project's budget targets, and monitoring cost performance can
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Planning Project Human Resources

Planning Project Human Resources PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
When project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This requires
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Managing Project Human Resources

Managing Project Human Resources PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Henry Ford once said that coming together is a beginning; keeping together is progress; working together is success. Mr. Ford knew the importance of teamwork. Ask anyone who has worked in a project environment, and they will tell
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Integrated Initiation and Planning

Integrated Initiation and Planning PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Collaboration, coordination, and consolidation are terms to describe integration. Project Integration Management is the knowledge area that coordinates with various process groups to ensure that each project is managed in a
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Managing Projects within Organizations

Managing Projects within Organizations PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Project-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As
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Project Management Overview

Project Management Overview PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Every project is different. Some are small and straight forward. Others are large and complex. Most are somewhere in the middle. Even though every project is unique, they all have certain attributes in common. Every project has a
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Project Management Process Groups

Project Management Process Groups PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Processes: a set of interrelated actions and activities performed to achieve a specified set of products, results, or services. Good processes, meaning those based on sound principles and proven practices, are project managers'
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Project Quality Planning

Project Quality Planning PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Project managers need to build quality into their projects at the very beginning, during the planning stage. Quality managers have to ensure that quality requirements are met. The Project Quality Management knowledge area takes these
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Quality Assurance and Quality Control

...course will assist in preparing the learner for the PMBOK certification exam and provide a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course is aligned with the PMBOK Guide Fourth Edition, published by PMI , Inc., 2008. Copyright and all rights reserved. Material
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Risk Management Planning

Risk Management Planning PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
There are a few questions that every project manager should ask at the beginning of a project: What do we hope to gain from this project? What kinds of things could keep that from happening? How should we respond if those events occur?
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Performing Risk Analysis

Performing Risk Analysis PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Risk in any project is unavoidable. It doesn't matter how much experience a project manager has, risks will always be present. Fortunately, there are proven methods to identify and analyze potential threats so that appropriate risk
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Project Requirements and Defining Scope

Project Requirements and Defining Scope PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Good scope management focuses on making sure that the scope is clearly communicated and well defined and that the project is carefully managed to limit unnecessary changes. Project scope management is concerned with
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Defining and Sequencing Project Activities

Defining and Sequencing Project Activities PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Properly defining and sequencing project activities allow a project manager to answer two basic scheduling questions What activities are required to develop the end product? And how should the activities be sequenced for
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Estimating Activity Resources and Durations

Estimating Activity Resources and Durations PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Resources, such as people, materials, equipment, facilities, money, or a combination of any of these, are fundamental in executing a project, and are required throughout the entire project lifecycle. Determining
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Tailoring PRINCE2 reg to a Project Env PRINCE2 2009-aligned

...assist learners in preparation for the PRINCE2 Foundation certification exam objectives. In particular this course focuses on the general approach to tailoring a project and what's involved in tailoring; it also focuses on how to tailor PRINCE2 to suit different project environments including projects in a programme, simple projects, commercial customer/supplier environment type projects as
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Controlling Managing and Closing a Project PRINCE2 2009-aligned

Controlling, Managing and Closing a Project (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation
In a project management system, processes are the foundation upon which every other aspect of the system stands. Processes provide a controlling structure for establishing what to do and when to do it. The bulk of the project work is done during the stage-related
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Core PMI Values and Ethical Standards

Core PMI Values and Ethical Standards PMI
As a project manager, you will inevitably be called upon to address ethical dilemmas. The type and complexity of these dilemmas can vary significantly from balancing the competing interests of stakeholders to adhering to conflicting legal, multi-cultural, and multi-national rules, regulations, and requirements. Addressing these issues is much more
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Introduction to Business Analysis Essential Competencies

Introduction to Business Analysis & Essential Competencies IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
Often, and usually with the best intentions, organizations hastily overhaul processes or implement new systems in an effort to quickly fix or address a problem, only to discover that it wasn't the right solution after
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Introduction to Business Analysis Planning

Introduction to Business Analysis Planning IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
In business analysis, there is no prescribed route to take. Each project, task, or process initiative is different, and every environment you work in is different. Therefore, it's essential you map out your business analysis approach
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Planning Business Analysis Communication Monitoring

Planning Business Analysis Communication & Monitoring IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
Most business analyst professionals recognize the importance of identifying and performing business analysis activities in order to successfully deliver requirements and meet project goals. But what about planning and
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Business Analysis Requirements Elicitation

Business Analysis Requirements Elicitation IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
The first step in creating any solution is to review stakeholder needs and analyze what tools are available to address those needs. Without understanding stakeholder requirements, you may find a solution to the wrong problem. And
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Business Analysis Requirements Management Communication

Business Analysis Requirements Management & Communication IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
Projects rarely go according to plan, and any deviations need to be strictly controlled. Requirements management does this through vigilant tracking techniques, and through consistent and planned communications with
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Business Analysis Enterprise Analysis

Business Analysis: Enterprise Analysis IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
Solutions to business problems are implemented every day, in every size and type of company and industry. But way before solutions are implemented, a business need must be identified, a plausible solution must be defined, and the
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Business Analysis Introduction to Requirements Analysis

Business Analysis: Introduction to Requirements Analysis IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
When you have a set of dependent tasks to complete, it's not feasible to just randomly pick and choose which tasks to perform and in which order. The same is true for requirements in business analysis. Requirements must
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Business Analysis Verify and Validate Requirements

Business Analysis: Verify and Validate Requirements IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
If you want to build a boat, you need to know what is required. You need to check and make sure you have what you require in order to do the job properly. Instructions on how to build an airplane won't help you build your
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Business Analysis Solution Assessment and Validation

Business Analysis: Solution Assessment and Validation IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
A business analyst doesn't just come up with a viable solution to address a business need. A business analyst is also responsible for studying the viability of the proposed solution within the organization, identifying what
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Identifying Project Risk

Identifying Project Risk PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
The success of every project relies on a thorough investigation into all potential risks that face the project throughout its life cycle since every project involves some degree of risk. The rewards of investigating potential project
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Developing and Controlling the Project Schedule

Developing and Controlling the Project Schedule PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
The project schedule is critical to project management. It determines the planned start and finish dates for project activities and milestones. It also confirms which activities are dependent on others, therefore
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Introduction to Program Management

Introduction to Program Management
The relationship between program and project management can be thought of in terms of climbing a ladder. Program management is the subsequent rung after project management. For example, project managers regularly balance many projects with varying deadlines and responsibilities all at the same time. In a similar way, program managers must balance multiple
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Program Life Cycle and Benefits Management

Program Life Cycle and Benefits Management
Regardless of the industry, programs and program management help organizations effectively implement corporate strategies. To achieve the planned benefits and outcomes of your program, you need to manage its benefits across its life cycle. This life cycle will vary, depending on the type of program. However, if you understand the general phases in
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The Role of Ethics in Project Management

The Role of Ethics in Project Management PMI
Do the right thing but make sure you do it on time, under budget, and within scope, all the while maintaining your professional integrity in a constantly evolving global business environment. How do project managers do it, given that most ethical dilemmas are not black and white and usually require diligent deliberation? Keeping with their vision
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Developing and Deploying Strategic Plans

Developing and Deploying Strategic Plans ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence
Successful organizations are founded on effectively developing and deploying strategic plans. Organizations must identify their primary goals and objectives based on their mission and vision statements. Other success factors include understanding
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Leadership

Leadership ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence
Leadership is fundamental in driving quality in an organization. A good leader's actions and words filter down to all organizational levels to create a quality culture. The concepts of organizational leadership are built on a foundation of core business elements. A clear
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Team Dynamics

Team Dynamics ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence
Effective development of teams improves the organization's quality and productivity. Team development encompasses team establishment, assignment of roles and responsibilities, and performance evaluation. Dynamic team goals and objectives must align with the organization's
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Managerial Skills and Abilities

Managerial Skills and Abilities ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence
Quality management is an important factor in the success of today's organizations. Leading organizational thinkers have gone to the extent of saying that quality in an organization is determined by the quality of its management. In order to bring quality
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Communication Skills and Project Management

Communication Skills and Project Management ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence
An essential element of management is the ability to effectively communicate with people. The capacity to successfully communicate in today's global economy is a pivotal element to the success of any organization. Managers need to be aware of
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Quality Systems Models and Theories

Quality Systems, Models, and Theories ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence
The implementation of an effective quality system is a vital component of the success of any organization. Personnel at all levels in an organization must be aware of the quality mission, plan, and methodology it employs. A quality mission and plan
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Problem-Solving and Process Management Tools

Problem-Solving and Process Management Tools ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence
Albert Einstein is reputed to have said, "The significant problems we face cannot be solved at the same level of thinking we were at when we created them." To solve quality and process-related problems, managers should continuously enhance
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Measurement Assessment and Metrics

Measurement: Assessment and Metrics ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence
Were you ever in a situation where you started a new project and weren't sure of its effectiveness? Is your new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is
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Supply Chain Management

Supply Chain Management ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence
At what level are your suppliers performing? Are the relationships with your suppliers benefiting the organization? A quality-centered relationship with a supplier can play a vital role in the success of organizations, providing a competitive advantage in today's
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Training and Development

Training and Development ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence
The most valued resource of any organization is its people. In today's corporate landscape of technological advancement, employees must be trained to align with the strategic direction of the business. Managers of quality should know that improvements in
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Lean and Six Sigma

Lean and Six Sigma ASQ Six Sigma Black Belt (SSBB)
Six Sigma is a data-driven improvement philosophy that views all activities within an organization as processes whose inputs can be controlled to effect significant improvements in process outputs. Six Sigma uses a rigorous and systematic methodology known as DMAIC (define, measure, analyze, improve, and control) and a number of qualitative
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Six Sigma Projects and the Black Belt Role

Six Sigma Projects and the Black Belt Role ASQ Six Sigma Black Belt (SSBB)
Six Sigma deployments demand major investments of time, effort, and money on behalf of an organization. Organizations need to exercise due diligence to determine if Six Sigma is the appropriate approach to employ, or if a less demanding quality and process improvement approach is better suited to meeting their needs.
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Six Sigma Leadership and Change Management

Six Sigma Leadership and Change Management ASQ Six Sigma Black Belt (SSBB)
The enterprise leaders in an organization play the most critical role in Six Sigma success. These leaders affect the deployment of Six Sigma in terms of providing resources, removing roadblocks, managing change, and communicating Six Sigma vision to all organizational members. Though Black Belts are not necessarily a
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Critical Requirements and Benchmarking for Six Sigma

Critical Requirements and Benchmarking for Six Sigma ASQ Six Sigma Black Belt (SSBB)
The success of Six Sigma deployment in an organization largely depends on the success of individual Six Sigma projects. Organizational stakeholders, including customers, suppliers, and employees, have a strong influence on the implementation of Six Sigma projects. In turn, these projects impact the
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Business Performance and Financial Measures in Six Sigma

Business Performance and Financial Measures in Six Sigma ASQ Six Sigma Black Belt (SSBB)
Six Sigma improvement begins with assessing the current performance of an organization's processes and products, and comparing it with the desired performance. An important part of this assessment is choosing a set of measures that will provide a comprehensive picture of how the company is achieving its
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Common Design for Six Sigma Methodologies

Common Design for Six Sigma Methodologies ASQ Six Sigma Black Belt (SSBB)
Design for Six Sigma (DFSS) is the methodology associated with the design of a process, product, or service, which results in Six Sigma output that satisfies both the external customer and internal business requirements. DFSS is an innovative strategy for the design or redesign of a process, product, or service from
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Special Design Tools in Design for Six Sigma

Special Design Tools in Design for Six Sigma ASQ Six Sigma Black Belt (SSBB)
Six Sigma offers many techniques and strategies to improve an organization's processes. This course covers the strategic and tactical special design tools that can be utilized as a Six Sigma team designs products, processes, or services. Strategic special design tools like Porter's five forces model, portfolio
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Correlation and Regression Analysis in Six Sigma

Correlation and Regression Analysis in Six Sigma ASQ Six Sigma Black Belt (SSBB)
As a Six Sigma team moves into the Analyze stage of the DMAIC process, it looks more closely at the variables and variable interrelationships identified during the Measure stage. As part of the analysis, a scatter diagram of dependent and independent variables is drawn to visualize the form, strength, and
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Multivariate Analysis and Attribute Data Analysis in Six Sigma

Multivariate Analysis and Attribute Data Analysis in Six Sigma ASQ Six Sigma Black Belt (SSBB)
In the Analyze phase of the DMAIC methodology, a Six Sigma team begins to analyze the root causes of the problems that it identified in the earlier stages. This analysis may require churning out huge volumes of data of different types. Sometimes this data is of a multivariate nature, meaning that
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Basics of Six Sigma Projects and Teams

Basics of Six Sigma Projects and Teams ASQ Six Sigma Green Belt (SSGB)
"Effective leadership is putting first things first. Effective management is discipline, carrying it out," says famous motivator and author, Stephen R. Covey. Six Sigma needs both effective leadership and management to deliver its promised results to an organization. It requires all Six Sigma leaders Master Black Belts,
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Project Organization Planning Risk PRINCE2 2009-aligned

Project Organization, Planning & Risk (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation
An effective project management methodology requires a foundation of core themes that allow Project Managers, Project Boards and project team members to organize and control the project management process. These themes are the building blocks of good project management. The
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Project Quality Change Progress PRINCE2 2009-aligned

...assist learners in preparation for the PRINCE2 Foundation certification exam objectives related to the Quality, Change and Progress themes. It covers quality management principles, quality roles and responsibilities and the quality trail. It also explorers change management principles and how to control progress in a PRINCE2 project environment. PRINCE2 is a Registered Trade Mark of the Office
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Starting Up Initiating Directing a Project PRINCE2 2009-aligned

Starting Up, Initiating & Directing a Project (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation
Every good system is based on a framework or architecture that governs its progression from start-up through pulling together all the sub-systems that work together to achieve a desired result. The PRINCE2 project management system is no exception. Its framework
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Customer-Focused Management

Customer-Focused Management ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence
Sam Walton, founder of Wal-Mart, is reputed to have said, "There is only one boss the customer. And he can fire everybody in the company from the chairman on down simply by spending his money somewhere else." Effective quality management processes focus on the
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CompTIA Security 2008 Public Key Infrastructure Access Security

CompTIA Security 2008: Public Key Infrastructure & Access Security CompTIA SY0-201 CompTIA Security 2008 Edition
Access security, both within a network and on the Internet, is paramount to corporate security. Modern network environments use key encryption technologies in order to provide security and availability to both employees and customers. This course explores the use of certificate
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CompTIA Security 2008 Messaging User Role Security

CompTIA Security 2008: Messaging, User & Role Security CompTIA SY0-201 CompTIA Security 2008 Edition
E-mail and instant messaging have taken over from snail mail, memos, and even to a large extent from phone conversations in modern office environments. The challenge is to ensure that these forms of communication are secure, readily accessible, and that the identity of both parties involved
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CompTIA Security 2008 Authentication Methods

CompTIA Security 2008: Authentication Methods CompTIA SY0-201 CompTIA Security 2008 Edition
Developing authentication methods that ensure that a user is who they claim to be has been a challenge for administrators since shared networking was first introduced. There are many authentication models and strategies available today. This course introduces the learner to the concepts of AAA,
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CompTIA Security 2008 Threat Migration

CompTIA Security 2008: Threat Migration CompTIA SY0-201 CompTIA Security 2008 Edition
The central goals of network security are integrity, confidentiality, and availability. Even the most secure data systems are threatened on a daily basis, providing the challenge to administrators as well as users to maintain security. A decision must be made as to whether or not the cost of adding
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CompTIA Security 2008 Cryptography

CompTIA Security 2008: Cryptography CompTIA SY0-201 CompTIA Security 2008 Edition
The central goal of cryptography is to hide information from others. Modern cryptographers use advanced algorithms and computational models to create layers of security and trusts in order to protect information. This course introduces encryption methods using both symmetric and asymmetric encryption
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Active Directory Certificate Services in Windows Server 2008

... that prepares the learners for the latest Windows Server certification exam release. Passing this exam completes the requirements for the MCTS: Windows Server 2008 Active Directory, Configuration certification, and counts as credit towards the following exams: Microsoft Certified IT Professional (MCITP): Enterprise Administrator, and the Microsoft Certified IT Professional (MCITP): Server
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CompTIA Security 2008 Risk Analysis Vulnerability Testing IDS Forensics

CompTIA Security 2008: Risk Analysis, Vulnerability Testing, IDS & Forensics CompTIA SY0-201 CompTIA Security 2008 Edition
Ensuring that modern network environments are secure is of paramount importance in today's IT world. The use of risk analysis techniques and vulnerability scanners, along with intrusion detection systems and forensic methodologies have become the backbone of modern IT
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CompTIA Security 2008 Auditing Security Policies Disaster Recovery

CompTIA Security 2008: Auditing, Security Policies & Disaster Recovery CompTIA SY0-201 CompTIA Security 2008 Edition
Network Administrators create security polices, generate audit reports, and prepare disaster recovery contingency plans in the hope of both avoiding network security failures and being prepared should they actually occur. This course examines the methods used to secure a
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CompTIA Security 2008 Wi-Fi Remote Access

CompTIA Security 2008: Wi-Fi & Remote Access CompTIA SY0-201 CompTIA Security 2008 Edition
Remote access is becoming more and more prevalent in today's working world. The telecommuter has become the daily businessperson of today. Plane trips, hotel stays, and long distance meetings have made the need for wireless networking and wireless security paramount. This course examines wireless
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CompTIA Security 2008 Ports Protocols Network Security

CompTIA Security 2008: Ports, Protocols & Network Security CompTIA SY0-201 CompTIA Security 2008 Edition
Internetwork communications are the foundation of the modern Internet. Selecting the correct devices, properly configuring those devices, and placing them in the correct locations both within and outside a network to defend against attack is a task every network administrator faces on a
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Mail Transfer Agents Accessibility in Linux

Mail Transfer Agents & Accessibility in Linux CompTIA CompTIA Linux Powered by LPI LX0-102 CompTIA Linux
A significant portion of the world's e-mail servers use Linux as their operating system. Within that scope, there are several choices available to an administrator for a Mail Transfer Agent (MTA). An MTA is the application that receives, filters, and delivers e-mail to the correct
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Data Management Localization Encryption in Linux

Data Management, Localization, & Encryption in Linux CompTIA CompTIA Linux Powered by LPI LX0-102 CompTIA Linux
The Linux environment is capable of supporting many simultaneous users and processes. This course will discuss the use of basic database SQL commands, the internationalization, and localization of the Linux environment, and Linux data security using GnuPG and OpenSSH. This course
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Data Management Localization Encryption in Linux

Data Management, Localization & Encryption in Linux Linux Professional Institute LPI: Junior Level Linux Professional Exam 102: Junior Level Linux Professional (LPIC-1)
The Linux environment is capable of supporting many simultaneous users and processes. This course will discuss the use of basic database SQL commands, the internationalization, and localization of the Linux environment, and
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Mail Transfer Agents Accessibility in Linux

Mail Transfer Agents & Accessibility in Linux Linux Professional Institute LPI: Junior Level Linux Professional Exam 102: Junior Level Linux Professional (LPIC-1)
A significant portion of the world's e-mail servers use Linux as their operating system. Within that scope, there are several choices available to an administrator for a Mail Transfer Agent (MTA). An MTA is the application that
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From Online Training Directory
A Certification Training for PC Technicians CD Kit



This CD-Rom training kit provides a comprehensive study package designed to prepare a computer technician for CompTIA's A+ Certification exam.
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A Certification Training for PC Technicians CD Kit
A Certification Training for PC Technicians 90 Days - On-Line



This On-Line training provides a comprehensive study package designed to prepare a computer technician for CompTIA's A+ Certification exam.
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Key Applications - IC3 Training Solution



...kills outlined in the Key Applications portion of the IC3 Certification Exam, which addresses the skills and functions common to Microsoft Windows applications.
It focuses on applying these common skills and functions using Microsoft Word and Microsoft Excel. Some of the skills covered include starting applications; opening, saving, and closing files; identifying and using common on-screen
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Living Online - IC3 Training Solution



...e skills outlined in the Living Online portion of the IC3 certification exam. In it, students will look at how computers affect our daily lives, the relationships among different networks (i.e., computer, telephone, and the Internet), proper "netiquette," and how to keep their computer data, hardware, and software safe. Specific skills will also be covered. These include browsing the Web,
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IC3 Training Solution Bundle



...vers the skills outlined in all three sections of the IC3 Certification Exam. The Computer Fundamentals section explains different computer types, common hardware components, and basic types and needs of software, as well as how software and hardware interact.
It also addresses how to manage files and the Desktop. The Key Applications section covers the skills and functions common to Microsoft
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A+ 2003 Test Preparation



...al covers the material to prepare for the CompTIA A+ 2003 Certification examination for PC Technicians.
This course does not include training of any kind - just practice tests. During the 90 day access period, the user may take the 70-question A+ 2003 practice test as many times as they like. Each time the test is launched, it pulls 70 questions from a bank of over 1,500 possible questions.
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A+ 2003 Complete Bundle (90 days of online training for PC Technicians)



...ed to prepare a computer technician for CompTIA`s A+ 2003 Certification exam.
The A+ 2003 Complete Bundle package features: +Prerequisite study material. +A prerequisite test to help gauge your level of preparation. +More than 28 hours of interactive, multimedia training. +More than 1,000 pages of printable reference material to reinforce online computer-based learning. +Unlimited use (during
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Pharmacy Technician National Certification Exam Preparation Course


...urse of two hours. When you register to take the National Certification Exam, it will cost you $129. Then, if you do not pass the exam, you will have to pay $129 for each attempt! Don ™t let your original registration money go to waste by not being fully prepared for this exam! Improve your chances for success with the National Certification On-Line Review Course. The Certification
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Implementing a Windows 2003 Network Infrastructure - MCSE (70-291)
In this newly released coursed you will learn all you need to know about implementing a Windows 2003 server.
This course is designed to teach you about Microsoft's new Windows 2003 server software.
You will learn how to implement and set-up the server and complex software in a network environment.
This course maps directly to Microsoft's MCSE certification exam 70-291. Included with this course
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Planning a Windows 2003 Network Infrastructure - MCSE(70-293)
In this newly released coursed you will learn about planning Network Infrastructure for a Windows 2003 server.
This course is designed to teach you beyond the basics or beginning level about Microsoft's new Windows 2003 server software and how to plan the infrastructure of a netowrk.
This course maps directly to Microsoft's MCSE certification exam 70-293. Included with this course are electronic
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Computer Repair Microcomputer Installation and Maintenance (A+ Certification Prep)
...h the necessary knowledge necessary to prepare for the A+ Certification Exam.
Microcomputer Installation and Maintenance This comprehensive course provides an introduction to the fundamentals of installing and maintaining microcomputers. Topics include: identifying components and their functions, safety, installation procedures, troubleshooting techniques, and preventive maintenance.
This
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Senior Professional In Supply Management (SPSM ®) Certification Program
...ired classes. Following successful completion of the SPSM Certification Exam you will receive your Senior Profession In Supply Management certificate and an engraved glass award. Frequently Asked Questions Will I be able to work at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.
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Managing a Windows 2003 Environment -MCSE (70-290)
In this newly released coursed you will learn all you need to know about managing a Windows 2003 server.
This course is designed to teach you about Microsoft`s new Windows 2003 server software.
You will learn how to manage the server in a network environment.
This course maps directly to Microsoft`s MCSE certification exam 70-290. Included with this course are electronic study guides for each
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From 123-CBT Computer Based Training
Controlling Managing Closing a PRINCE2-aligned Project
...assist learners in preparation for the PRINCE2 Foundation certification exam objectives under the Processes area, covering four of the eight processes, namely Controlling a Stage, Managing Stage Boundaries, Managing Product Delivery and Closing a Project. The contents of this course, including all text and graphics, have been created solely by, or on behalf of, SkillSoft PLC. SkillSoft makes no
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Controlling Managing Closing a PRINCE2-aligned Project
Initial Ongoing Processes in a PRINCE2-aligned Project
...assist learners in preparation for the PRINCE2 Foundation certification exam objectives under the Processes area, and explores four of the eight processes, namely Starting up a Project, Initiating a Project, Planning and Directing a Project. The contents of this course, including all text and graphics, have been created solely by, or on behalf of, SkillSoft PLC. SkillSoft makes no claim to any
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Managing Quality Risk in a PRINCE2-aligned Project
...assist learners in preparation for the PRINCE2 Foundation certification exam objectives related to the Quality in a Project Environment and Management of Risk components. It covers quality management principles, quality roles and responsibilities, and the quality path. It also explorers risk management principles, the risk management cycle and tools for managing project risk. The contents of
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Techniques for Managing a PRINCE2-aligned Project
Techniques answer the question ?How?? Project management techniques are procedures that members of a project team use to complete tasks. Experienced Project Managers often keep a toolbox of proven and trusted techniques nearby. They need techniques that are documented and repeatable. Techniques should also be flexible and appropriate for use with any type or size of project. The PRINCE2 project
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CISSP Domain Telecommunications and Network Security
To understand the structures, transmission methods, transport formats, and security technologies used in providing telecommunications and network security; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam
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CISSP Domain Business Continuity and Disaster Recovery Planning
To recognize how to plan for business continuity and disaster recovery in the event of unforeseen and critical loss; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam
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CISSP Domain Legal Regulations Compliance and Investigations
To identify the types and characteristics of computer crime, distinguish between the laws relating to information technology, and recognize the investigative and ethnical considerations involved in dealing with computer crime; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam
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CISSP Domain Cryptography
To recognize how different cryptographic technologies are used to provide confidentiality, integrity, and authentication for data being transferred across untrusted networks; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam
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CISSP Domain Physical Environmental Security
To understand the considerations and mechanisms involved in implementing the physical security of an enterprise; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam
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CISSP Domain Access Control
To introduce access control concepts and methodologies and explain how they're implemented and administered in a centralized or decentralized environment; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam
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CISSP Domain Application Security
To understand different threats to the enterprise environment and recognize different ways of increasing the security of application development; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam
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CISSP Domain Operations Security
To understand the different mechanisms used to identify different types of attack and their effects, and protect system resources, e-mail and Internet communication to ensure operations security; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam
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CISSP Domain Security Architecture and Design
To understand the principles of common computer architectures, distinguish between machine types and memory storage types, and recognize the logistics of common security models; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam
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CISSP Domain Information Security and Risk Management
To identify the security requirements associated with identifying and protecting organizational information assets, perform the analysis techniques used in risk management, and recognize the responsibilities associated with different roles in an organization; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam
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Project Planning Controlling a PRINCE2-aligned Project
...igned to help prepare learners for the PRINCE2 Foundation certification exam. It provides an overview of the planning and control components in a PRINCE2-aligned project, specifically Organisation, Business Case, Plans, Controls, Change Control, and Configuration Management. The contents of this course, including all text and graphics, have been created solely by, or on behalf of, SkillSoft
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NetWare 5 Administration - Part 1

...is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
Identify the salient features and functionalities of NetWare 5.
Understand the role of Novell Directory Services (NDS) in accessing and managing network services.
Set up a Novell NetWare 5 workstation.
Manage user objects' network
more...
NetWare 5 Administration - Part 2

...is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
Set up and configure network printing services by using Novell Distributed Print Services (NDPS).
Identify the file system management utilities.
Display file system information by using system management utilities.
C ontent
more...
NetWare 5 Administration - Part 3

...is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
Describe NetWare 5 file system security.
Plan and implement file system security, and file and directory attribute security.
Create and manage login scripts.
Manage NDS security.
C ontent Emphasis
Skills-Based
A
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NetWare 5 Administration - Part 4

...is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
Distribute and manage applications by using Z.E.N. works.
Manage workstations by using Z.E.N. works.
C ontent Emphasis
Skills-Based
A udience
This course is intended for network support professionals who plan to manage
more...
NetWare 5 Administration - Part 5

...is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
Manage Resources in a multicontext environment.
Identify the concepts associated with installing a NetWare 5 server.
Perform a NetWare 5 server installation.
C ontent Emphasis
Skills-Based
A udience
This course is
more...
TCP IP Internetworking on Windows NT 4 0 Curriculum

...w
This course series will help individuals prepare for certification exam 70-059. This exam is an elective for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise.
L earn To:
Microsoft Class - 688
more...
NetWare 5 Administration - Part 1

...is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
Identify the salient features and functionalities of NetWare 5.
Understand the role of Novell Directory Services (NDS) in accessing and managing network services.
Set up a Novell NetWare 5 workstation.
Manage user objects' network
more...
NetWare 5 Administration - Part 2

...is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
Set up and configure network printing services by using Novell Distributed Print Services (NDPS).
Identify the file system management utilities.
Display file system information by using system management utilities.
C ontent Emphasis
more...
NetWare 5 Administration - Part 3

...is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
Describe NetWare 5 file system security.
Plan and implement file system security, and file and directory attribute security.
Create and manage login scripts.
Manage NDS security.
C ontent Emphasis
Skills-Based
A udience
more...
NetWare 5 Administration - Part 4

...is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
Distribute and manage applications by using Z.E.N. works.
Manage workstations by using Z.E.N. works.
C ontent Emphasis
Skills-Based
A udience
This course is intended for network support professionals who plan to manage or
more...
NetWare 5 Administration - Part 5

...is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
Manage Resources in a multicontext environment.
Identify the concepts associated with installing a NetWare 5 server.
Perform a NetWare 5 server installation.
C ontent Emphasis
Skills-Based
A udience
This course is
more...
NDS Design and Implementation Part 1

...is an approved study guide that will help you prepare for certification exam 50-634 and is equivalent to Novell class 575. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: NDS Design Theory Duration: 1 - 2 Hour(s) Identify why NDS design is important to the success of a network. Identify the tasks of personnel roles needed in NDS design. Identify the phases of
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NDS Design and Implementation Part 2

...is an approved study guide that will help you prepare for certification exam 50-634 and is equivalent to Novell class 575. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Planning the User Enviornment Duration: 3 - 4 Hour(s) Identify the elements that comprise the needs analysis document. Identify the NDS objects used to create a user environment. Identify
more...
IBM DB2 Universal Database V6 1--Fundamentals

...p prepare students for the IBM Certified Solutions Expert Certification exam 509. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to DB2 Universal Database V6.1 Duration: 1 - 2 Hour(s) Match the product editions of DB2 UDB with their characteristics. Identify the satellite administration functions of the Satellite Administration Center. Match the
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IBM DB2 Universal Database V6 1--Fundamentals

...p prepare students for the IBM Certified Solutions Expert Certification exam 509. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to DB2 Universal Database V6.1 Duration: 1 - 2 Hour(s) Match the product editions of DB2 UDB with their characteristics. Identify the satellite administration functions of the Satellite Administration Center. Match the
more...
CIW E-Commerce Designer Part 2 Product Marketing

Course Overview This course presents students with both theoretical and practical instruction on E-Commerce marketing. The instruction can be divided into two main parts: Web Marketing Goals and Online Product Marketing. In the Web Marketing Goals section, the student will be given an overview of marketing goals and strategies. This will include an examination of the various types of marketing
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CIW Perl Fundamentals Part 1 Basic Syntax

Course Overview This is the first course in a three part series that presents students with both theoretical and practical instruction on the foundations of the Perl language. Students will also become familiar with an Introduction to Perl, Flow Control, Arrays, and Associative Arrays. Learn To Identify characteristics of the Perl programming language. Identify characteristics of the
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CIW Perl Fundamentals Part 2 Manipulating Scripts

Course Overview This is the second course in a three part series that students will learn both theoretical and practical instruction on external data Perl scripts. This course will also cover regular expressions and pattern matching, subroutines, and file access and manipulation. Learn To Identify the syntax of pattern binding operators. Match metacharacters with their functions.
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CIW Perl Fundamentals Part 3 Best Practices

Course Overview This is the final course of a three part series that presents students with an overview of best practices for Perl. Students will learn about packages and modules, object orientation, database connectivity, and debugging Perl scripts. Learn To Identify characteristics of a package. Identify characteristics of package symbol tables. Identify characteristics of BEGIN and
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CompTIA Linux 2004 Installation

...y program to help prepare learners for the CompTIA/Linux+ certification exam.
Learn To:
Identify key aspects of Linux distributions.
Identify characteristics of various Linux distributions.
Identify considerations for planning a Linux installation.
Identify different methods to install Linux.
Install Fedora for configuring a Linux host.
Install SUSE for configuring a
more...
Outlook 2003 Fundamentals

...rs completing this series should be well prepared for the certification exam and have a solid foundation in essential Outlook skills. Learn To To identify options for addressing an e-mail message in the Select Names dialog box. To send an instant message from a contact. To identify options for responding to
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Outlook 2003 Proficient User

...rs completing this series should be well prepared for the certification exam, and have a solid foundation in essential Outlook skills. Learn To To identify options in the Contact window. To identify options in the Task window. To identify options for responding to an assigned task.
more...
Word 2003 Proficient User

...rs completing this series should be well prepared for the certification exam, and have a solid foundation in essential Word skills. Learn To To match document views with their features. To identify options for arranging windows. To identify options for inserting a table in Word. To
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Word 2003 Curriculum

...rs completing this series should be well prepared for the certification exam, and have a solid foundation in essential Word skills. Microsoft Word 2003 Expert Parts 1 and 2 map to the Microsoft Office Expert certification objectives for the Word 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams, and have a solid foundation in basic Word
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Word 2003 Fundamentals

...rs completing this series should be well prepared for the certification exam, and have a solid foundation in essential Word skills. Learn To To create a new document type from a template. To modify a folder. To identify options for saving different file types using the Save As dialog box.
more...
Windows NT 4 0 Core Technologies Support Curriculum

...w
This course series will help individuals prepare for certification exam 70-067. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise.
L earn To:
Microsoft Class - 922
more...
Windows NT 4 0 Core Technologies Support - Part 1

...the learners to successfully take Microsoft’s 70-67 certification exam: Implementing and Supporting Microsoft Windows NT Server 4.0. L earn To: Describe the Windows NT environment, its architecture and the network models. Install the Windows NT Server 4.0 as a Primary Domain Controller in a Single Domain Model. Configure the Windows NT environment using the Control Panel,
more...
Windows NT 4 0 Core Technologies Support - Part 2

...nable the learners to successfully take Microsoft's 70-67 certification exam: Implementing and Supporting Microsoft Windows NT Server 4.0. L earn To: Describe the Windows NT file systems, manage partitions and configure the hard disk. Manage disk resources by creating and securing the resources. Protect Server data using various Windows NT fault tolerance levels, Data Protection
more...
Windows NT 4 0 Core Technologies Support - Part 3

...nable the learners to successfully take Microsoft's 70-67 certification exam: Implementing and Supporting Microsoft Windows NT Server 4.0. L earn To: Identify the subsystems responsible for supporting applications. Manage the applications with Task Manager and the Command Prompt. Identify the common application-related problems in Windows NT. Identify the Windows NT components
more...
Windows NT 4 0 Core Technologies Support - Part 4

...reviewed and approved by Microsoft for adherence to their certification exam objectives. L earn To: Identify the benefits of integrating Intranet with the Internet. Identify the methods for assigning an IP address on the Intranet server. Install and configure Internet Information Server and the Microsoft Internet Explorer. Identify the Windows NT tools for NetWare. Install and
more...
Wndows NT Server 4 0 Enterprise Curriculum

...ew This course series will help individuals prepare for certification exam 70-068. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 689
more...
IBM DB2 Universal Database V6 1--Fundamentals

...p prepare students for the IBM Certified Solutions Expert Certification exam 509. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to DB2 Universal Database V6.1 Duration: 1 - 2 Hour(s) Match the product editions of DB2 UDB with their characteristics. Identify the satellite administration functions of the Satellite Administration Center. Match the
more...
IBM DB2 Universal Database V6 1--Fundamentals

...p prepare students for the IBM Certified Solutions Expert Certification exam 509. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to DB2 Universal Database V6.1 Duration: 1 - 2 Hour(s) Match the product editions of DB2 UDB with their characteristics. Identify the satellite administration functions of the Satellite Administration Center. Match the
more...
CIW Application Developer CGI Using Perl Fundamentals Curriculum

Course Overview This curriculum presents instruction on the foundations of CGI using the Perl language, how to get started with CGI and Perl, Perl fundamentals, and Perl input and output. Additionally, the curriculum will cover how to manage files and databases, and CGI security issues. This curriclum consists of two Skill Builder courses: Course 87051 CIW Fundamentals of CGI Using Perl Part 1:
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CIW Fundamentals of CGI Using Perl Part 1 CGI Perl Basics

Course Overview This is the first course in a two part series that students will learn both theoretical and practical instruction on the foundations CGI using the Perl language. This course will also cover getting started with CGI and Perl, Perl fundamentals, and Perl input and output. Learn To Sequence the steps in the application development process. Identify guidelines
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CIW Fundamentals of CGI Using Perl Part 2 Advanced Features

Course Overview This is the second course in a two part series that presents students with both theoretical and practical instruction on managing files and databases. This course will cover manipulating files, databases, and CGI security issues. Learn To Identify the syntax used to save form data by using the param method. Identify characteristics of the save method.
more...
CompTIA Linux 2004 Hardware Documentation

...y program to help prepare learners for the CompTIA/Linux+ certification exam.
Learn To:
Identify utilities used for capturing hardware configurations in Linux, features of package managers used in Linux, and features of the chkconfig command.
Identify features of common hardware components and resources used in Linux systems, features of various removable hardware devices, and
more...
Outlook 2003 Curriculum

...rs completing this series should be well prepared for the certification exam and have a solid foundation in essential Outlook skills. This curriculum consists of two Skill Builder courses: Microsoft Outlook 2003 Fundamentals Microsoft Outlook 2003 Proficient User Learn To See individual course descriptions for specific course objectives and scope. Audience The target
more...
IIS 4 0 Creating and Managing a Web Server Curriculum

...ew This course series will help individuals prepare for certification exam 70-087. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 936
more...
Project Planning
In the early planning phases, project managers and team members have the most potential influence on the outcomes of a project. Yet, lots of planning does not guarantee successful planning. Just as project success can be planned, project disasters can be predestined if team members are not careful about the assumptions they make. A project management team that can balance the need for
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Executing Monitoring Controlling and Closing a Project
After initiating and planning for a project, it's time to get down to the actual nitty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing
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From SCMZone Network
SAP ABAP4 online Practice Tests
According to industry experts and the SAP official website, when you are SAP certified, you join a distinguished community of experts recognized throughout the business world.
We help you in achieving this goal through our Online Practice Tests at http://www. scmzone. org . It is absolutely FREE to try the demo version. No registration is required. You can simply enter your email address and
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From Value-Train
ITIL Foundation Training

...e teaches you what you need to know to take and pass that certification exam. The exam is not normally part of the course, you will enroll at a standard testing center and take that separately. We suggest that you do that immediately after taking this course. This course is based on ITIL ® version 3, the latest version.
This three-day course assumes no prior knowledge of ITIL ®
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From Minutes-Matter LLC
EKG Online with Personal Coaching

...tinguishing various common arrhythmias
* Part 4: AHA Certification Exam - Multiple choice exam testing knowledge in basic anatomy, physiology, monitoring techniques, and rhythm identification
Once you have successfully completed this course
CME/ CE Information:
Continuing Medical Education Accreditation - Physicians
The American Heart Association is accredited by the
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From Serebra Learning Corporation
Leadership
Leadership is fundamental in driving quality in an organization. A good leader's actions and words filter down to all organizational levels to create a quality culture. The concepts of organizational leadership are built on a foundation of core business elements. A clear understanding of these elements is key in developing an organization's strategic plan and vision. These core elements include:
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Team Dynamics
Effective development of teams improves the organization's quality and productivity. Team development encompasses team establishment, assignment of roles and responsibilities, and performance evaluation. Dynamic team goals and objectives must align with the organization's vision and mission. This course explores team building and team dynamics. It is aligned with the Quality Management Division of
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Developing and Deploying Strategic Plans
Successful organizations are founded on effectively developing and deploying strategic plans. Organizations must identify their primary goals and objectives based on their mission and vision statements. Other success factors include understanding market forces, internal strengths and weaknesses, stakeholders, relevant technology, and legal and regulatory factors. With these considerations, an
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Communication Skills and Project Management
An essential element of management is the ability to effectively communicate with people. The capacity to successfully communicate in today's global economy is a pivotal element to the success of any organization. Managers need to be aware of emerging technologies and how these affect international communication. To meet an improvement project's specified goals and objectives, a manager must also
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Quality Systems Models and Theories
The implementation of an effective quality system is a vital component of the success of any organization. Personnel at all levels in an organization must be aware of the quality mission, plan, and methodology it employs. A quality mission and plan that is well developed and properly implemented must be aligned to the corporate mission and vision statements and the strategic plan in order to be
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Problem Solving and Process Management Tools
Albert Einstein is reputed to have said, "The significant problems we face cannot be solved at the same level of thinking we were at when we created them." To solve quality and process-related problems, managers should continuously enhance their knowledge of organizational processes and quality management tools. These tools help managers find root causes of problems, an important step toward
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Measurement Assessment and Metrics
Were you ever in a situation where you started a new project and weren't sure of its effectiveness? Is your new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is continuously gathering, monitoring, and analyzing information as it relates to organizational performance.This course explores data analysis techniques
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C 2005 System Types and Collections
To use types, classes, interfaces, iterators, and generics to create data-driven applications Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
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C 2005 Serialization and I O
To serialize and deserialize objects for storage and manipulation, use I/O classes to manage data streams and files, and analyze how application performance can be enhanced using serialization and I/O Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
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C 2005 Customized Programming
To enable compatibility between COM and C# 2005, use reflection to call classes and data types, and customize a C# 2005 application for graphics, text, globalization, and e-mail Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
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C 2005 Security
To recognize the different types of security supported by C# 2005 and how they work, and to use them in application development Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
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C 2005 Threading Service Processing and Application Domains
To recognize how threading, service processing, and application domains facilitate background system operations, and to implement them in Visual Basic applications Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
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C 2005 Diagnostics and Management
To manage application configuration and the custom installation of components, event logs, system processes and information, and use debugging and tracing to measure application performance Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
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Visual Basic 2005 System Types and Collections
To use types, classes, interfaces, iterators, and generics to create data-driven applications Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
Visual Basic 2005 Serialization and I O
To serialize and deserialize objects for storage and manipulation, use I/O classes to manage data streams and files, and analyze how application performance can be enhanced using serialization and I/O Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
Visual Basic 2005 Customized Programming
To enable compatibility between COM and Visual Basic 2005, use reflection to call classes and data types, and customize a Visual Basic 2005 application for graphics, text, globalization, and e-mail Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
Visual Basic 2005 Security
To recognize the different types of security supported by Visual Basic 2005 and how they work, and to use them in application development Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
Visual Basic 2005 Threading Service Processing and Application Domains
To recognize how threading, service processing, and application domains facilitate background system operations, and to implement them in Visual Basic applications Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
Visual Basic 2005 Diagnostics and Management
To manage application configuration and the custom installation of components, event logs, system processes and information, and use debugging and tracing to measure application performance Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
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Windows Forms Creation and Configuration with C 2005
To identify how to create and configure basic Windows forms applications with event handling and method overriding capabilities Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005 and C# 2005 to develop Windows-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Windows-Based Client Development (70-526) certification exam
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Data Integration Database Environments and XML Handling with C 2005
To identify how to configure database connections and handle XML data in Windows Forms applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005 and C# 2005 to develop Windows-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Windows-Based Client Development (70-526) certification exam
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Windows Forms Controls and Usability with C 2005
To identify how to configure print functionality, create menus, globalize, localize, and add further functionality and controls to Windows Forms applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005 and C# 2005 to develop Windows-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Windows-Based Client Development (70-526)
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Asynchronous Programming and Deployment with C 2005
To identify how to use asynchronous programming for Windows Forms applications and to identify how to deploy Windows Forms applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005 and C# 2005 to develop Windows-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Windows-Based Client Development (70-526) certification exam
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CompTIA Linux 2004 Documentation Hardware
This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux
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Networking Fundamentals
To introduce the main components and principles of networking Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net
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Internet Fundamentals
To introduce the Internet, basic Internet technologies including connection, browser search, and cache technologies Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net
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Internet Client Infrastructure and Applications
To identify the client components required to connect to an Internet or intranet Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net
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Internet Servers and Services
To identify the services and protocols that are used to create, administer, and manage the Internet Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net
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Web Development Fundamentals
To outline web-page develpment using HTML and to introduce scripting and database management and connection techniques Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net
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Internet Site Development
To identify the principles of web-site design and the elements used to create a web site Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net
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Microsoft Access 97 - Part 1
...which will cover the skills necessary for the Expert User certification exam. The unique Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and
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Microsoft Access 97 - Part 2
...which will cover the skills necessary for the Expert User certification exam. The unique Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and
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Microsoft Outlook 97 - Part 1
...which will cover the skills necessary for the Expert User certification exam. The unique Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and
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Microsoft Outlook 97 - Part 2
...which will cover the skills necessary for the Expert User certification exam. The unique Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and
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Microsoft Project 98 Fundamentals
This course is intended for end users who are looking to use the fundamental capabilities of Microsoft Project 98. This course is the first part of a two part series that will prepare individuals for the Microsoft Project 98 Expert User certification exam in the Microsoft Office User Specialist Program.
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Microsoft Project 98 Expert User
This course is intended for end users who are looking to use the advanced features of Microsoft Project 98. This course is the final part of a two part series that will prepare individuals for the Microsoft Project 98 Expert User certification exam in the Microsoft Office User Specialist Program.
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Microsoft FrontPage 97 Advanced
...which will cover the skills necessary for the Expert User certification exam for Microsoft FrontPage 97. The unique Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path
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Supporting Microsoft Windows NT 4.0 Core Technologies - Part 1
This is the first course in a four-part series intended for network support professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize, optimize, network,
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Supporting Microsoft Windows NT 4.0 Core Technologies - Part 2
This is the second course in a four-part series intended for network support Professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize, optimize, network,
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Supporting Microsoft Windows NT 4.0 Core Technologies - Part 3
This is the third course in a four-part series intended for network support professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The curriculum imparts the skills necessary to install, configure, customize, optimize, network,
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Supporting Microsoft Windows NT 4.0 Core Technologies - Part 4
This is the fourth course in the Supporting Windows NT Server 4.0 curriculum. This series covers all the objectives of Microsoft s Certified Systems Engineer exam for Microsoft Windows NT Server 4.0 Core Technologies. The course materials have been developed with support from Microsoft and have been reviewed and approved by Microsoft for adherence to their certification exam objectives.
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Microsoft Outlook 98 Proficient User
This course is intended for end users who are looking to use the fundamental features of Microsoft Outlook 98. This course is the first part of a two part series that will prepare individuals for the Microsoft Outlook 98 Expert User certification exam.
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Microsoft Outlook 98 Expert User
This course is intended for end users who are looking to use the advanced features of Microsoft Outlook 98. This course is the second part of a two part series that will prepare individuals for the Microsoft Outlook 98 Expert User certification exam.
more...
Fundamentals of Microsoft Visual InterDev 6 0
This course gives an overview of the fundamental concepts of Visual InterDev 6.0. It teaches how to create simple web projects using the Web Project Wizard, as well as how to create site diagrams, manage links between pages, apply links, style sheets, and themes to a project. In addition, it prepares students to take the Microsoft certification exam: Designing and Implementing Web Solutions with
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Scripting with MS Visual InterDev 6 0
This course provides students an insight into the scripting skills necessary to utilize Visual InterDev 6.0 to create dynamic and enhanced Web application. In addition, it prepares students to take the Microsoft certification exam: Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. This course is intended for Web Developers, Web Masters, Web Server Administrators, System
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Developing Applications using MS Visual InterDev 6 0
This course provides students with skills to develop web applications using databases with Visual InterDev 6.0. The students will also be taught the process of deploying web applications on web servers. In addition, this course prepares students to take the Microsoft certification exam: Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. This course is intended for Web
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Fundamentals of Networking
...which prepares the students for the CompTia's Network Certification exam. This course is meant for system administrators and network professionals who want to understand concepts on various networking technologies. The course describes the networking concepts, such as topologies and OSI model and introduces students to different network components. It also describes features of different
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OSI Network Layers
...um, which prepares students for the Comptia's Network Certification exam. This course is meant for system administrators and network professionals who want to understand the OSI layers, such as the physical, data link, network, and transport layers in detail. The course describes the problems that can occur in the physical and data link layers, and the basic troubleshooting and diagnosing
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TCP IP Protocol
...culum prepares the students for the CompTia's Network Certification exam. The course is meant for system administrators and network professionals who want to understand and apply TCP/IP concepts, such as IP subnetting, DHCP, DNS, WINS, and host files. The course describes the main protocols that constitute the TCP/IP suite, including TCP, UDP, POP3, SMTP, SNMP, FTP, HTTP, and IP. It
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Accessing Remote Networks
...culum prepares the students for the CompTia's Network Certification exam. The course is meant for system administrators and network professionals who want to understand and apply remote connectivity concepts, such the distinction between PPP and SLIP, the purpose and function of PPTP, and the advantages and disadvantages of ISDN and PSTN (POTS). The course describes the elements of dial-up
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Implementing Networks
...culum prepares the students for the CompTia's Network Certification exam. The course is meant for system administrators and network professionals who want to understand how to install, maintain, and troubleshoot networks. The course covers the planning process for a network installation, and the installation of a network operating system. The course also describes how to maintain and
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Microsoft Word 2002 Training
Word 2002 Training will provide the learner with the core skills necessary to efficiently use Microsoft Word 2002, Microsoft's word processing program. It is also excellent preparation for the Microsoft Office User Specialist (MOUS) certification exam. Designed for learners who currently use or are beginning to use Microsoft Word 2002.
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Microsoft Excel 2002 Training
Excel 2002 Core Training will provide the learner with the core skills necessary to efficiently use Excel 2002, Microsoft's popular spreadsheet program. It is also excellent preparation for the Microsoft Office User Specialist (MOUS) certification exam. Designed for learners who currently use or are beginning to use Microsoft Excel 2002
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Microsoft Outlook 2002 Training
Outlook 2002 Training will provide the learner with the core skills necessary to efficiently use Outlook 2002, Microsoft's personal information management and communication program. It is also excellent preparation for the Microsoft Office User Specialist (MOUS) certification exam. Designed for learners who currently use or are beginning to use Microsoft Outlook 2002.
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Microsoft PowerPoint 2002 Training
PowerPoint 2002 Training provides the learner with the skills necessary to efficiently use the PowerPoint 2002 application, Microsoft's popular presentation program. It is also provides learners with excellent training for the Microsoft Office User Specialist (MOUS) certification exam. Designed for learners who currently use, or are beginning to use, Microsoft PowerPoint 2002.
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CIW Foundations - Site Development Foundations - Part 1
CIW Foundations is a three-course series that teaches the essential hands-on skills and knowledge that Internet professionals are expected to understand; Internet Business Foundations Site Development Foundations Network Technology Foundations. The revised objectives reflect advancements in technologies and tools (such as peer-to-peer networks instant messaging and blogging) and current workplace
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CIW Foundations - Site Development Foundations - Part 2
CIW Foundations is a three-course series that teaches the essential hands-on skills and knowledge that Internet professionals are expected to understand; Internet Business Foundations Site Development Foundations Network Technology Foundations. The revised objectives reflect advancements in technologies and tools such as peer-to-peer networks instant messaging and blogging and current workplace
more...
CompTIA Linux+ 2004 - Installation
This series covers basic installation operation and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses demonstrate knowledge of user administration understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+ series
more...
Support Users and Troubleshoot Microsoft Windows XP Part 1
This course will provide learners the practical skills needed to support users and help them troubleshoot the Windows XP environment both Home and Professional. The course will cover the skills measured in Microsoft certification exam 70-271 a core requirement for the Microsoft Certified Desktop Support Technician (MCDST) program.
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Support Users and Troubleshoot Microsoft Windows XP Part 2
This course will provide learners the practical skills needed to support users and help them troubleshoot the Windows XP environment both Home and Professional. The course will cover the skills measured in Microsoft certification exam 70-271 a core requirement for the Microsoft Certified Desktop Support Technician (MCDST) program.
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Support Users and Troubleshoot Microsoft Windows XP Part 4
This series will provide learners the practical skills needed to support and troubleshoot user running the Windows XP environment both Home and Professional. The series needs to cover the skills measured in Microsoft certification exam 70-271 a core requirement for the Microsoft Certified Desktop Support Technician (MCDST) program.
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Support and Troubleshoot Applications on Microsoft Windows XP Pt 1
This course will provide learners the practical skills needed to support and troubleshoot applications running in a Windows XP environment both Home and Professional. The course needs to cover the skills measured in Microsoft certification exam 70-272 a core requirement for the Microsoft Certified Desktop Support Technician (MCDST) program.
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Support and Troubleshoot Applications on Microsoft Windows XP Pt 2
This course will provide learners the practical skills needed to support users and help them troubleshoot the Windows XP environment both Home and Professional. The course will cover the skills measured in Microsoft certification exam 70-272 a core requirement for the Microsoft Certified Desktop Support Technician (MCDST) program.
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Microsoft Word 2003 Fundamentals
This series addresses the fundamental features of Word as defined by the Microsoft Office Specialist certification objectives for Word 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam, and have a solid foundation in essential Word skills.
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MS Word 2003 Proficient User
This series addresses the fundamental features of Word as defined by the Microsoft Office Specialist certification objectives for Word 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam and have a solid foundation in essential Word skills.
more...
Microsoft Outlook 2003 Fundamentals
This course addresses the fundamental and essential features of Microsoft Outlook as defined by the Microsoft Office Specialist certification objectives for Outlook 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam and have a solid foundation in essential Outlook skills.
more...
Microsoft Outlook 2003 Proficient User
This course addresses the fundamental and essential features of Outlook as defined by the Microsoft Office Specialist certification objectives for Outlook 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam and have a solid foundation in essential Outlook skills.
more...
Microsoft Outlook 2003 Fundamentals


This course addresses the fundamental and essential features of Microsoft Outlook as defined by the Microsoft Office Specialist certification objectives for Outlook 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam and have a solid foundation in essential Outlook skills.
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