Instructor Led Certified Training in United Arab Emirates

Professional Manager - Certified By the end of the program, participants will be able to: Know the various functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behaviour and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and management.  more...

Certified Team Leader - Interpersonal Skills By the end of the program, participants will be able to: Promote trust and rapport by exploring team player style and how it responds to team values. Recognize the key elements that move team from involvement to empowerment and how to give these elements to a team. Examine the work practices of high performing teams. Gain new insights into creating a motivating team environment. Implement  more...

ASQ Certified Manager of Quality and Organizational Excellence Refresher ...ll be able to: Review the Body of Knowledge for the ASQ Certified Manager of Quality / Organizational Excellence examination. Refine their writing skills in preparation for the a constructed response a a section of the examination. Practice sample tests. This course is designed and developed by ASQ a a s Quality Management Division. The course is presented in a way that  more...

Certified HR Manager - HR Management By the end of the program, participants will be able to: Define human resources and list its main functions and responsibilities. Align the HR function with organizational strategy. Introduce competency-based approaches to the main functions within an HR department. Assess the effectiveness of the human resources function through the use of an HR scorecard and relevant key performance  more...

Certified Administration and Office Management Professional - Dubai Abu Dhabi By the end of the program, participants will be able to: Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out  more...

Certified Purchasing Professional - Dubai By the end of the program, participants will be able to: Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...

Certified Accounts Assistant - Dubai Abu Dhabi By the end of the program, participants will be able to: Understand the cycle of accounting. Learn how accounting affects their day-to-day business. Learn the components of financial statements. Perform the accounting closing cycle. Get up to date with accounting terminology that will enable them to perform more effectively at work.  more...

Certified Contract Manager - Dubai By the end of the program, participants will be able to: Identify problems, principles, definitions and the major steps involved in the contracting process. Define ways to develop the scope of work and avoid pitfalls. Develop criteria to invite, receive and evaluate tenders. Identify administration tools and roles of the contract manager / administrator. Discuss ways of using lessons learned  more...

Certified Quality Management Professional - Quality and Productivity Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies and tools to establish priorities within their organizations. Study international, national and local quality standards, models and awards (ISO, TQM, Malcolm Baldrige etc.). Obtain enough knowledge about team dynamics to  more...

Certified Master Trainer - Training and Development Integrate training with the core competencies and strategy of the organization. Identify the various methods to conduct a Training Needs Analysis (TNA). Write Instructional Learning Objectives (ILOs) and design a training session on a topic of their choice. Deliver a thirty-minute training session and exchange feedback related to their training session.  more...

Certified Sales Professional - Sales and Marketing By the end of the program, participants will be able to: Integrate consultative and value added selling into their professional practices. Understand the process and psychology of the sales cycle. Synchronize their selling cycle to the buying cycle of the customer. Manage the value of their customers.  more...

Preparation for Project Management Professional Certification - Project Management Get a jump start to prepare for the PMP exam. Understand how to manage a project in compliance with the Project Management Institute (PMI) standards. Understand the project management framework, processes and the nine project management knowledge areas in addition to project manager professional and social responsibilities Recognize Project Management Book of Knowledge PMBOK and PMP exam  more...

Certified Compensation and Benefits Professional - Human Resources Management Define and clearly understand the importance of compensation to the overall aims of human resources management. Examine and comment on the benefits of job evaluation and choose an appropriate system. Understand regional compensation practice. List the principle steps in designing a compensation survey and answer the question, why is job matching critical to the success of any compensation  more...

Certified Fixed Assets Professional - Finance and Accounting Learn up-to-date rules covering the managing and accounting for fixed assets. Gain knowledge of depreciation management techniques and how they affect their operations. Be able to correctly recognize and measure fixed assets. Report fixed assets accurately by adhering to internationally recognized conventions. Understand how to manage disposals, impairment, sales, and exchange of assets.  more...

Certified Job Evaluation Professional - Human Resources Management Master the basic principles of job evaluation. Understand and evaluate jobs using the three basic methods of job evaluation. Evaluate jobs using two of the major job evaluation systems in use within the region. Gain an understanding of the importance of effective administration of job evaluation systems.  more...

The Certified Interviewer - Human Resources Management Define the importance of interviewing as a method of selection. Learn the main types of selection interviews and when and how to use each. Design an interview guide and use it in order to collect code-able data from interviewees. Use probing techniques designed to uncover behavioral characteristics of applicants. Use data collected from interviews in order to produce meaningful interview  more...

Certified Training Professional - Training and Development Identify the strategic significance of training through particular emphasis on aligning training with strategy, marketing training within the organization and partnering with managers and supervisors. List the strategic, tactical and administrative competencies of the training professional. Use appropriate methods to conduct a Training Needs Analysis (TNA). Examine ways to select and coach  more...

Certified Customer Service Executive - Customer Service Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Understand the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic behavioral patterns of different customer personalities and  more...

Certified Sales Manager - Sales and Marketing By the end of the program, participants will be able to: Demonstrate traits of an excellent sales manager. Plan forecasts and quotas with more accuracy and precision. Conduct sales coaching and counseling sessions effectively. Practice effective interpersonal skills. Manage the sales force with confidence and determination. Provide sales training for colleagues.  more...

Certified Maintenance Planner - Maintenance and Safety Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use the right Key Performance Indicators (KPIs) for the measurement and evaluation of the maintenance department. Learn how to effectively work with others. Develop  more...

Certified Administration and Office Management Professional - Administration and Secretarial Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out responsibilities in an effective manner. Develop a service attitude and  more...

Certified Marketing Professional - Sales and Marketing Understand the marketing framework of a business organization. Focus on best practices, tools and models to implement an effective marketing and sales management system. Emphasize planning and executing advanced marketing strategies. Develop strategies, initiatives and programs to build and sustain a competitive market advantage.  more...

Certified Purchasing Professional - Materials Management Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...

Customer Relationship Management CRM Strategic Roadmap By the end of the program, participants will be able to: Understand why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers. Determine the uses and objectives of a CRM system. Recognize best practices in implementing a CRM strategy. Use CRM for improving marketing, sales, customer service, and customer contact.  more...

ASQ Certified Manager of Quality Organizational Excellence Refresher ...Certified Manager of Quality / Organizational Excellence examination. Refine their writing skills in preparation for the constructed response section of the examination. Practice sample tests. This course is designed and developed by ASQa ™s Quality Management Division. The course is presented in a way that reinforces current knowledge, re-introduces applications that may not be used  more...

Certified Contract Manager Identify problems, principles, definitions and the major steps involved in the contracting process. Define ways to develop the scope of work and avoid pitfalls. Develop criteria to invite, receive and evaluate tenders. Identify administration tools and the roles of Contract Manager/ Administrator. Discuss ways of using lessons learned to minimize confrontations during implementation and avoid  more...

Certified Accountant - Finance and Accounting By the end of the program, participants will be able to: Become skilled in the rules of engagement of accounting principles. Enhance their accounting knowledge by learning how to account for income measurement and recognition. Understand accounting for long-term assets and intangibles. Account for current liabilities, contingencies and bonds. Account for stock transactions and dividends, and  more...

Sales Training Certified Sales Manager By the end of the program, participants will be able to: Demonstrate traits of an excellent sales manager. Plan forecasts and quotas with more accuracy and precision. Conduct sales coaching and counseling sessions effectively. Practice effective interpersonal skills. Manage the sales force with confidence and determination. Provide sales training for colleagues.  more...

Certified Administration and Office Management Professional - Administration and Secretarial By the end of the program, participants will be able to: Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Discover communication strategies needed for carrying out responsibilities  more...

Certified HR Manager - Human Resources Management By the end of the program, participants will be able to: Define Human Resources and list its main functions and responsibilities. Write an HR strategy while ensuring its alignment with the overall one. Measure the contribution of HR to the bottom line in profit and non-profit organizations. Assess the effectiveness of the Human Resources function through the use of smart key performance indicators  more...

Certified Accounts Assistant - Finance and Accounting By the end of the program, participants will be able to: Understand the cycle of accounting. Discover how accounting affects their day-to-day business. Outline the components of financial statements. Perform the accounting closing cycle. Get up to date with accounting terminology that will enable them to perform more effectively at work.  more...

The Certified Strategist From Planning to Execution - Strategy and Planning By the end of the program, participants will be able to: Explore essential key managerial components for planning and executing a strategy. Identify and build company competencies, capabilities and resource strengths. Examine and evaluate company best practices to strive for continuous improvement. Understand how to tie rewards and incentives directly to the achievement of strategic goals. Explore  more...

Certified Customer Service Professional - Customer Service By the end of the program, participants will be able to: Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Comprehend the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic  more...

Certified Contract Manager - Contracts Management By the end of the program, participants will be able to: Identify problems, principles, definitions and the major steps involved in the contracting process. Define ways to develop the scope of work and avoid pitfalls. Develop criteria to invite, receive and evaluate tenders. Identify administration tools and the roles of Contract Manager/ Administrator. Discuss ways of using lessons learned to  more...

Certified Professional Manager - Leadership and Management By the end of the program, participants will be able to: Know the various functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and management.  more...

The Effective Executive Trends and Strategies for the Future - Leadership and Management By the end of the program, participants will be able to: Understand how our worldview and perceptions affect our decisions. Better deal with different generations in the workplace and ensure results through contribution. Explore the range of forces and ways of thinking that might influence the future of management. Sharpen their leadership skills through innovative thinking and executive training.  more...

Certified Team Leader - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Promote trust and rapport by exploring team player styles. Build an effective and empowered team. Examine the work practices of high performing teams. Gain new insights into creating a motivating team environment. Implement strategies for improving team relationships. Develop strategies for implementing changes within a team.  more...

Certified Corporate Financial Manager - Finance and Accounting By the end of the program, participants will be able to: Advance their knowledge of corporate financial management. Leverage their understanding in financial management to deliver positive bottom line results. Understand Investment banking and the public sale of equity securities. Develop dynamic strategic financial planning models. Gain knowledge of mergers, acquisitions, takeovers, and corporate  more...

Certified Accounts Assistant Define the accounting cycle. Discover how accounting affects their day-to-day business. Outline the components of financial statements. Perform the accounting closing cycle. Get up to date with accounting terminology that will enable them to perform more effectively at work.  more...

Certified Training Professional Identify the strategic significance of training through particular emphasis on aligning training with strategy, marketing training within the organization and partnering with managers and supervisors. List the strategic, tactical and administrative competencies of the training professional. Use appropriate methods to conduct a Training Needs Analysis (TNA).Examine ways to select and coach internal  more...

Certified Accountant Become skilled in the rules of engagement of accounting principles. Enhance their accounting knowledge by learning how to account for income measurement and recognition. Understand accounting for long-term assets and intangibles. Account for current liabilities, contingencies and bonds. Account for stock transactions and dividends, and long-term liabilities. Understand investment accounting and  more...

The Certified Strategist From Planning to Execution Explore essential key managerial components for planning and executing a strategy. Identify and build company competencies, capabilities and resource strengths. Examine and evaluate company best practices to strive for continuous improvement. Understand how to tie rewards and incentives directly to the achievement of strategic goals. Explore corporate cultures that promote good strategy execution.  more...

Certified Master Trainer Integrate training with the core competencies and strategy of the organization. Identify the various methods to conduct a Training Needs Analysis (TNA). Write Instructional Learning Objectives (ILOs) and design a training session on a topic of their choice. List ways to facilitate the transfer of skills from the workshop to the workplace. Deliver a thirty-minute training session and exchange  more...

Certified Sales Manager Demonstrate traits of an excellent sales manager. Plan forecasts and quotas with more accuracy and precision. Conduct sales coaching and counseling sessions effectively. Practice effective interpersonal skills. Manage the sales force with confidence and determination. Provide sales training for colleagues. Maximize the sales performance of their team.  more...

Certified Administration and Office Management Professional Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Discover communication strategies needed for carrying out responsibilities in an effective manner. Develop a service attitude  more...

Certified Quality Management Professional Discover the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Know the most used quality philosophies and tools to establish priorities within their organizations. Study international, national and local quality standards, models and awards (ISO, TQM, Malcolm Baldrige etc.). Obtain enough knowledge about team dynamics to lead  more...

Certified Purchasing Professional Realize the important organizational role of the purchasing department. Use the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...

Certified Maintenance Planner Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use the right Key Performance Indicators (KPIs) for the measurement and evaluation of the maintenance department. Work effectively and productively with others.  more...

Certified Fixed Assets Professional Acquire up-to-date rules covering the managing and accounting for fixed assets. Gain knowledge of depreciation management techniques and how they affect their operations. Correctly recognize and measure fixed assets. Report fixed assets accurately by adhering to internationally recognized conventions. Properly account for disposals, impairment, sales, and exchange of assets.  more...

Certified Team Leader Promote trust and rapport by exploring team player styles. Build an effective and empowered team. Examine the work practices of high performing teams. Gain new insights into creating a motivating team environment. Implement strategies for improving team relationships. Develop strategies for implementing changes within a team.  more...

Certified Job Evaluation Professional Master the basic principles of job evaluation. Explain the three basic methods of job evaluation. Evaluate jobs using two of the major job evaluation systems in use within the region. Gain an understanding of the importance of effective administration of job evaluation systems. Assess the job evaluation options available and make informed decisions on which job evaluation system to use and  more...

Certified Compensation and Benefits Professional Define and clearly understand the importance of compensation to the overall aims of Human Resources management. Design a comprehensive compensation system. Examine and comment on the benefits of job evaluation and choose an appropriate system. Assess and provide advice on regional compensation practice. List the principal steps in a compensation survey and answer the question, why is job  more...

Certified Customer Service Professional Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Define the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic behavioral patterns of different customer personalities and the  more...

Certified HR Professional Define Human Resources and list its main functions and responsibilities. Write an HR strategy while ensuring its alignment with the overall one. Measure the contribution of HR to the bottom line in profit and non-profit organizations. Assess the effectiveness of the Human Resources function through the use of smart key performance indicators (KPIs) and indexes. Prepare for the management of a  more...

Certified Professional Manager Know the various functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and management.  more...

Evaluating Training From Reaction to ROI Define the purpose of evaluation at each of the four established evaluation levels. Write comprehensive instructional learning objectives and link them to the different evaluation levels. Select appropriate data collection methods for each of the evaluation levels. List ways to improve transfer of skills from the workshop to the workplace. Calculate training programs costs, return on  more...

Certified Marketing Professional Understand the marketing framework of a business organization. Focus on best practices, tools and models to implement an effective marketing and sales management system. Emphasize planning and executing advanced marketing strategies. Develop strategies, initiatives and programs to build and sustain a competitive market advantage.  more...

Certified Sales Professional Integrate consultative and value added selling into their professional practices. Understand the process and psychology of the sales cycle. Synchronize their selling cycle to the buying cycle of the customer. Manage the value of their customers.  more...

Certified Purchasing Professional ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train  more...

Certified Purchasing Professional ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train  more...

Certified Quality Management Professional ' This program is designed for Individuals, leaders, supervisors and all those who are engaged in quality management implementation and improving of organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies  more...

ASQ Certified Manager of Quality Organizational Excellence Refresher ...e their skills, knowledge, and capacity to understand the Certified Manager of Quality / Organizational Excellence Body of Knowledge in preparation for taking the ASQ Certified Manager of Quality / Organizational Excellence Examination. CEUs available: 1.9 Practice test testing skills. Review the Body of Knowledge for the ASQ Certified Manager of Quality / Organizational Excellence  more...

Certified Financial Professional ' This program is designed for Financial professionals, senior accountants, finance managers, accounting managers, chief accountants, banking professionals and corporate controllers. Prerequisites: None. Level : update. This program is worth 25 NASBA CPE?s. Upgrade their level of corporate financial management. Learn how to leverage their knowledge in financial management to deliver positive  more...

Certified Administration and Office Management Professional ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle  more...

Certified Administration and Office Management Professional ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle  more...

Certified Professional Manager ' This program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to  more...

Certified Administration and Office Management Professional ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle  more...

Certified Professional Manager ' This program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to  more...

Certified Accounts Assistant This program is designed for Accounting assistants, accounting trainees, junior accountants and administrative assistants working with accounts. This program is worth 25 NASBA CPE s.Understand the cycle of accounting.Learn how accounting affects their day-to-day business.Learn the components of financial statements.Perform the accounting closing cycle.Get up to date with accounting terminology  more...

Financial Accounting and Reporting ...ng to enhance practical finance and accounting knowledge, certified financial and accounting personnel. Minimum requirement: basic understanding of accounting or completion of Principles of Accounting. This program is worth 25 NASBA CPE s.Understand important financial accounting topics and how to report them on the financial statements.Properly account for assets, liabilities, revenues and  more...

Certified Fixed Assets Professional This program is designed for Fixed assets professional, including; supervisors, account managers, purchasing and facility supervisors and coordinators, financial controllers, new employees handling fixed assets, internal auditors, maintenance assistants and managers, and operations managers. Prerequisites: None. This program is worth 25 NASBA CPE s.Learn up-to-date rules covering the managing and  more...

Certified Purchasing Professional Objectives: By the end of the program, participants will be able to: Learn the important organizational role of the purchasing department. Conduct accurate supplier analysis. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors. Improve the efficiency of buying goods and  more...

Certified Fixed Assets Professional Objectives: By the end of the program, participants will be able to: Learn up-to-date rules covering the managing and accounting for fixed assets. Gain knowledge of depreciation management techniques and how they affect your operations. Be able to correctly recognize and measure fixed assets. Report fixed assets accurately by adhering to internationally recognized conventions. Understand how to  more...

Certified Contract Manager Objectives: By the end of the program, participants will be able to: Identify and apply the major steps involved in the tendering and contracting process. Define the scope of work and the implications of a poorly prepared scope. Identify administration tools and roles of contract administrator / assistants. Recognize the main contractual provisions and appreciate their effects on the  more...

NLP Practitioner Training certified by Dr Richard Bandler NLP (Neuro Linguistic Programming) is the technology of achievement that developed in the early 1970's when Dr. Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didn't have many (if any) techniques for making it possible for people to change with ease. He studied successful therapists and began to create mathematical formulas of what he had  more...

Hypnosis as an application of NLP certified by Dr Richard Bandler During the five days of this workshop you will learn and do many hypnotic techniques and more than that you will learn and do hypnotic communication. You will be doing many types of induction, rapid, verbal and by touch (kinaesthetic)...most importantly you will be taught how to successfully utilize trance! Experiencing states of bliss, joy, accelerated learning and even talking away problems!  more...

Licensed NLP Practitioner Training Licensed by Richard Bandler - Abu Dhabi DISCOVER THE SECRETS OF PERSONAL POWER - YOUR POWER! NLPa (Neuro Linguistic Programming) is the technology of change that developed in the early 1970a ™s when Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didna ™t have many (if any) techniques for making it possible for people to change with ease. He studied successful therapists  more...

Licensed NLP Practitioner Training Licensed by Richard Bandler - Egypt DISCOVER THE SECRETS OF PERSONAL POWER - YOUR POWER! NLPa (Neuro Linguistic Programming) is the technology of change that developed in the early 1970a ™s when Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didna ™t have many (if any) techniques for making it possible for people to change with ease. He studied successful therapists  more...

NLP Business Practitioner Training licensed by Richard Bandler ...y NLPa Business Practitioner Training is a licensed and certified training and is a specific application of NLPa to business. The training course is experiential learning, designed for you to gain NLPa skills and thinking that enables you to be much more effective than you thought possible. Upon completion of the eight days you will be able to listen differently, think differently and  more...