Online Chain eLearning
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From 123-CBT Computer Based Training
Developing and Controlling the Project Schedule

...ard pass, calculate the float, and calculate the critical chain in order to monitor progress and make changes to the project schedule as required. This course provides a foundational knowledge base reflecting the most up-to-date project management information. It will enable learners to effectively put principles to work in their own organizations, and assist in preparing them for the PMBOK
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Developing and Controlling the Project Schedule
Supply Chain Management

...Chain Management ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence
At what level are your suppliers performing? Are the relationships with your suppliers benefiting the organization? A quality-centered relationship with a supplier can play a vital role in the success of organizations, providing a competitive advantage in today's
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Operations Supply Chain Management

...Chain Management
The supply chain is a network of operations running across an organization, which are needed to design, make, deliver, and service products or services for customers. Production, inventory, location, transportation, and information are performance drivers that can be managed to produce the capabilities for a given supply chain. As a part of their overall strategy,
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SAP Supply Chain Management

...Chain Management SAP
SAP Supply Chain Management (SCM) is comprised of a collection of applications under the SAP system that enable advanced planning. Tightly integrated with SAP Enterprise Resource Planning (ERP), the SAP SCM system is used to streamline and optimize the supply chain by enabling automated decision making and providing improved analytical components. This course provides
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SAP Logistics Modules

...he SAP Logistics modules help enable automation of supply chain operations related to logistics. Logistics refers to all the tasks a business performs in order to get a product or service to its desired location or state. This course discusses how the SAP Logistics modules enable Materials Management, Production Planning and Control and ultimately Sales and Distribution transactions to be
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The Aerospace Defense Industry Overview Version 1

...the industry is moving towards a highly globalized supply chain. This course is designed to help learners understand the key concepts, terminology, issues, and challenges of the aerospace and defense industry, and to summarize the strategies employed to meet some of those challenges. It will review the two main sectors of the industry (civil and defense) as well as the many subsectors. The
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The Chemicals Industry Overview Version 1

...nges by improving existing processes, applying new supply chain management techniques, expanding the specialty chemicals business, and developing industrial biotechnology. This course is designed to help learners understand key concepts, terminology, issues, and challenges associated with the chemicals industry. It will identify the main sectors of the chemicals industry and its business
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The Retail Industry Overview Version 3

..., which requires industry players to have a global supply chain that ensures their products can be cost-effectively sourced from various locations and delivered to individual customers no matter where they live. Industry players adopt unique strategies to overcome these global challenges in order to offer customers the right products at the right time for the right price. This course is
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The Oil and Gas Industry Overview Version 3

...e plastics for countless uses. The industry uses a supply chain to provide oil and natural gas products from locations around the world and deliver them to consumers throughout the world. Industry players adopt unique strategies to overcome the challenges of supplying a non-renewable resource by finding new resources with improved technological, business, and diversification strategies.
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From Online Training Directory
Java 2 -- Classes & Inheritance
...You will also learn to invoke overloaded constructors and chain constructors.
You will learn features of the object-oriented programming (OOP) approach, which are inheritance and polymorphism. The unit also covers the procedures for reusing code and extending the use of existing classes by inheritance. In addition, you will learn about the features of subclasses and relationships between
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Java 2 -- Classes & Inheritance
Essential Spanish
...and Se?orita Fern?ndez is Spanish and works for the hotel chain at which both couples are staying. In Spanish there is a `formal` way of speaking to each other: at work, or in business relationships, or with older people: and there is an `informal` way of addressing someone; for example two younger people of the same age, or between friends. This is why we have two couples: Tony and Kate are
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Learn Grammar the Easy Way (Part 1)
... or procedure and that letter was passed up the corporate chain. Perhaps, you wrote a letter to the local chief of police complaining about the traffic on your street. Yes, your words are your ?calling card? in a lot of situations. As such, it is important that they present you in the best light possible. Having a better understanding of grammar and how its pieces fit together can really help
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From 123-CBT Computer Based Training
The Pharmaceutical Industry Overview Version 2
... developed, produced and marketed, and the way the supply chain is managed.
This course provides a high-level overview of the pharmaceutical industry environment, including its key players, business model, structure, and relevant business and regulatory issues. The course explores the issues that the industry is currently facing in North America and globally, and examines strategic and
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The Pharmaceutical Industry Overview Version 2
The Food and Beverage Industry Overview Version 2
...osts low enough to generate surplus to reinvest in supply chain and infrastructure needs.
This course provides a high-level overview of the food and beverage industry environment, including its relevant business and regulatory issues, key players, trends, and infrastructure. The course explores the issues that the industry is facing in today's market, and examines solutions industry leaders
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The Health Care Industry Overview Version 2
...ation technology to eliminate inefficiencies in the value chain, to address issues of access, to improve quality, and to reduce cost.
This course provides a high-level view of the health care industry environment, including its key players, trends, structure, and relevant business and regulatory issues. It also provides an overview of the state of affairs and insights into the health care
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The Banking Industry Overview Version 2
Can you imagine a world without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash
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The Manufacturing Industry Overview Version 2
...costs and the need to effectively manage a complex supply chain have manufacturers shifting their production bases and spreading out operations well beyond their home grounds.
This course provides an overview of the manufacturing industry. It first examines the state of affairs in the manufacturing industry, including its subsectors, key players, and trends. The course then reflects on the
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The Retail Industry Overview Version 2
Retail is one of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail
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Supply Chain Management
What is Supply Chain Management? Why has it become such a hot topic for discussion and analysis in recent years? This course shows how a more thorough understanding of this three word catch phrase can improve the flow of material through your organization, increase customer satisfaction, and help you to establish high quality vendor relationships.
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The Fundamentals of Supply Chain Management
... a revolution or an evolution, how you manage your supply chain will affect your level of success. This course will teach you the basics of supply chain management (SCM). You will learn about the evolution of SCM, collaboration within the supply chain, and the effects the system has on an organization. You will be able to define organizational strategies, understand how to synchronize the
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Supply Chain Management Strategies
...chain management (SCM) strategies one needs to consider before implementing an effective and workable SCM system. SCM concepts and strategies included in this course are centralized and decentralized distribution systems, push- and pull-based supply chains, risk pooling, the bullwhip effect, and centralized and decentralized inventory systems. The course will also examine the importance of
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Supply Chain Planning and Inventory Management
...chain management include planning demand and supply, along with inventory management. From raw material to finished product, planning and managing the process is key to implementing successful supply chain management systems. In this course, you will learn how to how to achieve a strategic fit between your supply chain management and competitive strategies. Once your strategies are determined,
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Supply Chain Management and e-Business
...igital economy has forever transformed the role of supply chain management. An organization's ability to embrace new technology is key to increasing the organization's productivity. In this course, you will learn how e-business and supply chains have merged, creating a network of immense opportunities. Supply chain structures have changed, and improving the performance of these supply chains is
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Supply Chain Transportation and Facility Design
...chains are questions related to an organization's transportation and facility networks. In order to remain competitive, an organization must ensure that its transportation and facility networks are designed in such a manner as to be cost effective without sacrificing customer responsiveness. In this course, you will learn about the role of transportation in a supply chain, including modes of
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Deploying Vista using BDD 2007
Business Desktop Deployment (BDD) 2007 provides a flexible framework for deploying Windows Vista and Office 2007 in organizations of varying sizes. The BDD 2007 introduces the new Deployment Workbench, which enables administrators to build and manage multiple OS configurations, define network deployment points, inject drivers, attach language packs, and chain applications. This course demonstrates
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Excellence in Internal Customer Service
...ng great service? Organizations consist of an independent chain of individuals and functional units, each taking inputs from one another and turning them out into external customer service. If everyone within the organization works to provide their "internal" customers with better service, then the end customers will receive a much higher quality service in the long run. Focusing on your
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Strategic Management Analyzing Strategic Options

... SWOT acronym. Apply the value chain analysis to evaluate the internal environment. Recognize the components that represent the external environment. Identify the levels of strategy. Recognize the approaches to initiate business or corporate-level strategy. Audience Managers and team
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Supply Chain Management Using Models

...aboration and technology to maximize the effect of supply chain processing, and product design and product life cycle management as elements of the improvement effort. In addition to, performance measures and metrics, and models for improving all major processes within a supply chain.
Learn To:
Identify factors that help in transforming the supply chain.
Identify steps for
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SAP R 3 v4 0 Retail Order Management via Distribution Center

...training knowledge using an example of a possible process chain, between a retail company and its clients.
L earn To:
The Retail Process.
Basic scenario and related processes.
Delivery Scheduling.
Subsequent Settlement.
C ontent Emphasis
Skills-Based
A udience
All those involved in the use of SAP R/3 for Retail tasks. IT Support staff and SAP
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SAP R 3 SD Sales and Shipment Processes

...ales phase. It covers the sales and distribution document chain and shows how to process deliveries, billing documents and shipments.
L earn To:
Sales support.
Sales activities.
Sales Information System.
Standard analyses.
Backorder processing.
Sales and distribution documents.
C ontent Emphasis
Skills-Based
A udience
This course has
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SAP R 3 Supply Chain Management

...Chain Management is intended to give company executives and interested experts in various industries an overview of the content, goals, possibilities and challenges of Supply Chain Management. As most chores within the supply chain today cannot do without the use of computer software, the course shows concrete
examples using SAP within different industry areas. The course transfers the basic
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PDM and SAP R 3 PDM Introduction

... Product Data in R/3.
PDM in the Integrated R/3 Process Chain.
PDM Basic Data.
PDM Document Management.
Classification/Configuration.
PDM Classification.
PDM Configuration.
Process and Project Management.
PDM Engineering Change Management.
Workflow.
CAD Interface.
Project System.
Unit 2: Product Development Basics
Duration: 2 - 3 Hour(s)
Creating Documents.
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Introduction to E-Commerce

...erce environment.
Identify key issues affecting supply chain management in e-commerce.
Identify system architecture options for the e-commerce interface.
Identify ways in which e-commerce can use Web infrastructure to advantage.
Identify storefront application features.
Identify the benefits of outsourcing Web site hosting.
Identify the features of e-mail and webmail.
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SQL Server 7 0 - Implementing a Database - Part 4

Course Overview This is the fourth course in a five part series that will provide students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Generate summary value and summary data as well as generate control break reports using aggregate functions. Define transactions and set transaction isolation levels. Identify the purpose and
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Building an E-Commerce Business Case

...Online Customer Relationships.
About the Virtual Value Chain.
Audience:
This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations to executives.
Deployment:
e-Learning/Self-Study
Accreditation
CEU credits: 0.70 CEUs
Language Options:
Japanese, US English
Total Learning Time:
6-8
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SAP Advanced Planner Optimizer APO Overview

...se introduces the learner to the basic concepts of Supply Chain Management, as well as the functions and advantages of SAP APO. This course also covers the components of SAP APO and their functions. Learn To: o Supply Chain Management and SAP APO. o Supply Chain Management (SCM). o Advanced Planner and Optimizer (APO). o APO Integration and Technology. o APO Planning Components.
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Value Chain Management Elements of the Value Chain

...Chain you will learn the key features of value chain management and the various organizational activities that add value to a company a a s product or service. This course details the key components of successful products or services, the importance and benefits of customer loyalty, and customization. This course teaches how collaboration, delivery, production, and outsourcing change the
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Value Chain Management Managing a Value Chain

...Chain focuses on strategic response to the requirements of your value-creating business design and the management of elements of the value chain in order to win competitive advantage. It provides the learner with specific strategies to maximize the flow of products, services and information, and raw materials to the final point of consumption. It covers methods of winning cost advantage and
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Value Chain Management Managing the Transition to a Value Chain

...Chain focuses on the challenges involved in value chain management. Moving from and old supply chain model to a new value chain model involves greater collaboration between business units and partners. The course also focuses on some challenges in the execution of your business design and strategy. The course also covers managing the transition to the optimal value chain. It looks at various
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Operations Management Operations Components

... Match the strategies for managing your supply chain with their definitions. Identify the benefits of good inventory management. Identify how just-in-time systems can be improved. Follow the steps for creating just-in-time systems. Match the information components needed in MRP
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Advanced Project Mgmt Managing Accelerated Projects

... Identify the definition of Critical Chain. Identify how to avoid schedule slippage when using the Critical Chain. Identify project areas to look at when shortening a schedule. Simulation Overview: In this simulation, you are one of a few Icon employees who have been specifically
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Managing IT Projects Project Planning Execution

...ct Manager. Icon International is planning to close their chain of toy stores to develop the sale of toys on-line. You have been asked to start this project, but there have been some problems and Dave has asked you to this meeting to discuss the project resources and the requirements for communication planning. Unit 3: Project Execution (1 - 1.5 hours) Identify
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Value Chain Management Series

The Value Chain Management Series includes the following courses: Value Chain Management: Elements of the Value Chain Value Chain Management: Managing a Value Chain Value Chain Management: Managing the Transition to a Value Chain To review individual course descriptions, please return to the previous page and select the desired title(s).
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E-Business Curriculum

The Complete E-Business Curriculum includes the following courses: E-Business Part 1: Facing the E-Business Challenge E-Business Part 2: Building the Infrastructure E-Business Part 3: Choosing Tools and Technologies E-Business Part 4: Securing Your Infrastructure E-Business Part 5: Understanding the Applications E-Business Part 6: Working with Employees E-Business Part 7: Satisfying the
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Security Part 4 Cryptography Operational Security

... To identify considerations for preserving a chain of custody. To identify guidelines for preserving evidence. Audience This curriculum is targeted at IT professionals who wish to gain CompTIA Security+ certification. Participants should have a minimum of two years networking experience and possess a thorough knowledge of TCP/IP. CompTIA
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E-Business Part 7 Satisfying the Customer

...strategies, customer relationship management, and selling-chain management. In addition, students will focus on how to use an e-Business environment to better attract, retain, and satisfy customers. Learn To: a Identify techniques for using the Internet as a marketing tool. a Identify the elements required to build customers' trust. a Identify the guidelines for
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E-Business Part 8 Supply Chain Mgt E-Procurement

...chain management and the changes needed to create Internet-enabled supply-chain management, establish business-business relationships and electronic procurement. Learn To: a Identify the functions of supply chain management. a Identify the factors that affect the integration of the supply chain. a Identify the features of interenterprise integration. a
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Supply Chain Management Series

The Supply Chain Management Series includes the following courses:
Supply Chain Management: Principles and Concepts
Supply Chain Management: Building a Sustained Competitive Advantage
Supply Chain Management: Using Models
To review individual course descriptions, please return to the previous page and select the desired title(s).
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Supply Chain Management Principles and Concepts

...ndamentals supporting SCM, the Maturity Model: Pre-supply chain to level, and overcoming the difficult transition from Level 2 to Level 3.
Learn To:
Define concepts related to supply chain management (SCM).
Identify drawbacks of the traditional supply chain.
Identify obstacles in supply chain optimization (SCO).
Identify the steps carried out during the stages of the
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Supply Chain Management Building a Sustained Competitive Advantage

...aboration and technology to maximize the effect of supply chain processing. Product design and product life cycle management as elements of the improvement effort, and performance measures and metrics. Models for improving all major processes within a supply chain, and extensive case examples to validate the principles and recommendations.
Learn To:
Identify the features of Level
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From Michael Management Corporation
SD102 - Intermediate Sales Distribution


...irement for anyone working with SAP's SD module or Supply Chain Management.
Course Goal:
- Maintain products and item proposals
- Create Material Determination, BOMs, Output Types, Scheduling Agreements
- Create Goods issue, Outbound Delivery
- Sales Information System
Type: Hands-on End User course
Release: ECC 6. 0
Audience:
- End users
Prerequisite:
- Basic SAP
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SD102 - Intermediate Sales Distribution
SD110 - Credit Memo Processing


...irement for anyone working with SAP's SD module or Supply Chain Management.
Course Goal:
- Create credit memo requests
- Analyze pricing & release request
- Create credit memos
- Message output, document flow
Type: Hands-on End User course
Release: ECC 6. 0
Audience:
- End users
Prerequisite:
- Basic SAP skills (SAP101)
- Basic Sales & Distribution skills (SD101)
-
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From Calyptus Consulting Group
Category Management eLearning
...ifts in technology, supply base consolidation, and supply chain disruptions.
After this course you will be able to:
1. Define the elements of a category strategy
2. Identify how a category strategy supports the business strategy
3. Determine the trade-offs between risks and value to the organization
4. Develop a category strategy based on business needs
5. Develop a plan for the
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Category Management eLearning
...ifts in technology, supply base consolidation, and supply chain disruptions.
After this course you will be able to:
1. Define the elements of a category strategy
2. Identify how a category strategy supports the business strategy
3. Determine the trade-offs between risks and value to the organization
4. Develop a category strategy based on business needs
5. Develop a plan for the
more...
Managing the Supply Chain eLearning
...chain management is a dynamic process that allows companies to track real customer need, adjust to demand fluctuations, manage supplier capability, evaluate information and communications systems in the supply chain, understand market trends and shifts, develop plans to ensure the Companya s interests are protected.
After taking this course, students will be able to:
1. Define
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Value Analysis eLearning
...is can also be used to optimize organizational and supply chain costs.
After completing this course, the student will be able to:
1. Use value analysis to streamline supply chain operations and reduce costs
2. Understand the fundamentals of value analysis and value management
3. Complete projects using the value analysis process
4. Demonstrate the skills to develop plans and apply
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Innovation in Supply Management eLearning
...; be able to identify areas for innovation in your supply chain processes and your suppliersa operations; learn how to put innovation into action; and learn how to access supplier capability for innovation. You will be able to develop a plan to work with your suppliers to improve the number of innovative ideas that are generated and implemented.
After this course you will be able to:
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From iWare Logic
Certification in Oracle Applications Technologies
Hello,
Greetings from iWare Logic !!!
We are Oracle Approved Education Center which provide Trainings & Certifications in Oracle Applications in 11i & R12
Codes Exams
IZ0-007 Introduction to 9i- SQL
IZ0-147 Oracle 9i Program with PL/ SQL
IZ0-031 Oracle 9i- Database Fundamentals -I
IZ0-032 Oracle 9i- Database Fundamentals -II
IZ0-033 Oracle 9i Database- Performance Tuning
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Certification in Oracle Applications Technologies
Hello,
Greetings from iWare Logic !!!
We are Oracle Approved Education Center which provide Trainings & Certifications in Oracle Applications in 11i & R12
Codes Exams
IZ0-007 Introduction to 9i- SQL
IZ0-147 Oracle 9i Program with PL/ SQL
IZ0-031 Oracle 9i- Database Fundamentals -I
IZ0-032 Oracle 9i- Database Fundamentals -II
IZ0-033 Oracle 9i Database- Performance Tuning
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From Certified Foreclosure Agent Program
Foreclosure Food Chain 110

Learn to focus your time and attention on the area(s) of foreclosure investing that best fit the interests and lifestyles of your clients during this 90a minute Certified Foreclosure Agent online training course with Howard Small.
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From Business Industrial Network
RFID CD Based Training and Online Training





...ever offered. Great
for engineering training and supply chain training, also for your supply chain
management RFID training.
If you simply want to learn as much
as possible about RFID without all the complicated math equations and scientific
jargon. Great for supply
chain management RFID training.
If you want to learn at your own
pace. A great
automatic identification technology
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From EMS Consulting Group, Inc.
Kanban Pull Systems and Inventory Management Online




Our self-paced online Kanban and Pull Systems training program covers all of the topics our classroom version covers. The program will equip students with a detailed understanding of kanban systems, types of pull systems, and inventory management. The format includes audio-visual presentation, templates, case studies, and a final quiz. And, like our classroom version, students will have the
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From B. F Environmental Consultant Inc
Sustainability Training and Certification Program





Are you prepared for an exciting career as a leader in the green collar economy? Many new jobs in this rapidly growing sector will be available to people that set themselves apart from the crowd by earning the professional credentials and skills needed to lead sustainable business practices. After completing this online certification program, you will establish yourself as a sustainable business
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From Software Training Academy, Inc
Developing Web Services with WebLogic TM

...aging SOAP headers.
Implement a JAX-RPC message handler chain to adapt an existing Web service.
Create, send, receive, and read SOAP attachments using SAAJ.
Implement asynchronous Web services using JMS and JAX-RPC.
Understand the security issues for Web services and the range of techniques available to secure Java code and SOAP message content.
Secure an existing Web service by
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From SCMZone Network
Basic Supply Chain Management Practice Tests


Learn Basics of Supply Chain Management online through online practice tests. Easy to use and simple format for enhanced learning. Learn at your own pace and convenience. Absolutely free to try.
Try a demo session at http://www. scmzone. org . html
You do need require any registration to try the demo.
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Online Practice Tests for Cetification exams
...chain management such as APICS CSCP, CPIM as well as SAP certification made easy through our online practice tests. Try a demo online practice test on Supply Chain Management or SAP ABAP/ 4 or Java absolutely free. We offer online Practice tests on Supply Chain Management and SAP ABAP/ 4 certifications at very affordable prices. In this series, we have launched a Super Saver Pack which consists
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APICS CSCP Online Practice Test at SCMZone Network
If you are preparing for the APICS CSCP exam, you must visit our website http://www. scmzone. org for Online Practice Tests. FREE demo available. No registration is required. Simply enter your email address and proceed to take the FREE demo test. Paypal accepted. You can try a FREE demo now.
SCMZone Network
http://www. scmzone. org
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From Serebra Learning Corporation
Customer Focused Management
Sam Walton, founder of Wal-Mart, is reputed to have said, "There is only one boss the customer. And he can fire everybody in the company from the chairman on down simply by spending his money somewhere else." Effective quality management processes focus on the customer. In today's global marketplace, customers have more choices than ever before. To achieve success, it is vital for enterprises to
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The Automotive Industry Overview Version 2
Trends in the automotive industry are considered a barometer of a mature economy. The industry has been going through some dramatic changes in the last few years, and major manufacturers, including the Big Three (General Motors, Ford, and DaimlerChrysler) and their suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational
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The Oil and Gas Industry Overview Version 2
Has there ever been a more flourishing time in the history of the oil and gas industry? The continued growth in demand and an industry struggling to meet this voracious demand have pushed oil prices to an all-time high. Big oil companies, even while investing heavily in exploration, technology, operational improvement, and research and development, are still left with huge surpluses in an industry
more...
The Pharmaceutical Industry Overview Version 2
... developed, produced and marketed, and the way the supply chain is managed.This course provides a high-level overview of the pharmaceutical industry environment, including its key players, business model, structure, and relevant business and regulatory issues. The course explores the issues that the industry is currently facing in North America and globally, and examines strategic and
more...
The Food and Beverage Industry Overview Version 2
...osts low enough to generate surplus to reinvest in supply chain and infrastructure needs.This course provides a high-level overview of the food and beverage industry environment, including its relevant business and regulatory issues, key players, trends, and infrastructure. The course explores the i Consulting Houses, corporations, and small-to-medium-sized enterprises that sell products or
more...
The Health Care Industry Overview Version 2
...ation technology to eliminate inefficiencies in the value chain, to address issues of access, to improve quality, and to reduce cost.This course provides a high-level view of the health care industry environment, including its key players, trends, structure, and relevant business and regulatory issues. It also provides an overview of the state of affairs and insights into the health care
more...
The Banking Industry Overview Version 2
... provides an introduction to the banking industry's value chain, business model, and trends. Second, this course examines the business and regulatory issues and challenges facing the banking industry. Finally, this course looks at some of the successful strategies that leading banking companies are applying. Consulting houses, corporations, and small-to-medium-sized enterprises that sell
more...
The Manufacturing Industry Overview Version 2
...costs and the need to effectively manage a complex supply chain have manufacturers shifting their production bases and spreading out operations well beyond their home grounds.This course provides an overview of the manufacturing industry. It first examines the state of affairs in the manufacturing industry, including its subsectors, key players, and trends. The course then reflects on the main
more...
The Retail Industry Overview Version 2
...iew of the expanding retail industry, including its value chain, business models, and trends. The course also examines the business and regulatory issues and challenges facing the industry, and some of the successful solutions that leading retail companies are applying. Consulting houses, corporations, and small-to-medium-sized enterprises that sell products or services to other sectors and
more...
The Insurance Industry Overview Version 2
The insurance industry has its share of risks and opportunities. While providing risk coverage to individuals and businesses, insurers are striving hard to manage their own risks in the wake of natural and human-made disasters, financial setbacks, and governance scandals. As margins are squeezed in the face of low underwriting profitability and the cushion of investment returns begins to shrink,
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Excellence in Internal Customer Service
...ng great service? Organizations consist of an independent chain of individuals and functional units, each taking inputs from one another and turning them out into external customer service. If everyone within the organization works to provide their "internal" customers with better service, then the end customers will receive a much higher quality service in the long run. Focusing on your
more...
Discovering What Your Customers Want
The data are in, and there's no doubt about it: The return on customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics. When customer satisfaction programs begin with a survey, and not a plan, the
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Developing Customer Satisfaction Surveys
By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art. In this course, you'll learn to use the principles of survey design
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Customer Satisfaction Analysis and Implementation
What you get out of a well-designed customer satisfaction survey will depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are
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Measuring Customer Satisfaction Simulation
Stratoscape Creations is an industry-leading producer of multimedia and gaming products. They are responsible for bringing to the market some of the most popular flight simulators and first-person adventure games of the last decade. But competition has grown increasingly fierce in the industry, and Stratoscape is starting to feel the bite of an up-and-coming company, Tempest's Core. It's game time
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Diagnosing and Planning
Your success as a consultant depends on your ability to diagnose each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the
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Managing Cross-Functions
...anagers operate in a large interconnected system of value chains. These developments place a premium on managers implementing new strategies to develop organizational learning and knowledge management which are key drivers in delivering success. The target for this path is senior level directors, senior managers of strategic business units and advanced level managers. It would also be of
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Advanced Administrative Support Simulation
...at the corporate headquarters of King's Stores Company, a chain of retail stores, and report to Maxine Washington, Merchandising Manager. Recently, you were disappointed when Maxine turned you down for a promotion. During a meeting with Maxine, you'll have the opportunity to find out to why she didn't promote you. You'll need to listen actively and effectively to her constructive criticism.
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Sustaining Competitive Advantage
In today's competitive business environment, being as good as the competition is not enough. An organization must devise strategies and develop the skills, knowledge, and competencies to set it apart from the competition. In this course business strategies are examined that can help a company gain and sustain competitive advantage. Companies build their strength around three key strategic areas:
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Non-value added Steps and Tasks
...emoving the non-value-added steps and tasks in the supply chain is the key element in effective inventory management. This course examines how Lean businesses seek to integrate their supply chains with their production processes so as to minimize inventory levels, improve the flow of raw materials, and ultimately reduce costs. Candidates for Black Belt certification; managers/executives
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Supply Chain Management
At what level are your suppliers performing? Are the relationships with your suppliers benefiting the organization? A quality-centered relationship with a supplier can play a vital role in the success of organizations, providing a competitive advantage in today's aggressive global marketplace. Without sound performance measurement and communication strategies, the relationship between you and your
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Electronic Commerce Strategies
This course, eCommerce Strategies, presents business strategies for electronic commerce, including branding, technology-enabled relationship management, purchasing, electronic data interchange, supply-chain management, auction sites, virtual communities, and Web portals. Also discussed are the factors that are important to electronic commerce but that are not business or technology issues. These
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RFID Applications Management
To recognize how RFID technology can be used in various industries and analyze RFID applications management programs Managers, analysts and consultants who want a primer on how to evaluate, prototype and deploy RFID into their existing business systems; managers and people making business decisions regarding implementation of RFID technology
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e-Business Part 7 Satisfying the Customer
This is the seventh course in an eight part series. Subjects covered in this course include marketing strategies, customer relationship management, and selling-chain management. In addition, students will focus on how to use an e-Business environment to better attract, retain, and satisfy customers. The audience for this course includes Technical Managers, Business Managers, and Project Managers.
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e-Business Part 8 Supply Chain Management and e-Procurement
It examines supply-chain management and the changes needed to create Internet-enabled supply-chain management, establish business-business relationships and electronic procurement. Technical Manager, Business Manager, Project Managers. The final course in the e-Business curriculum focuses on how to manage an e-Business environment to work better with suppliers and vendors.
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Building an e-Commerce Business Case
This course provides the learner with information which addresses the relationship between costs and benefits. This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations to executives.
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Windmaster Case Study 2: Industry Analysis


Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines the role analysis plays in strategic
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Windmaster Case Study 3: Company Analysis


Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course introduces you to company analysis and explains its
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Windmaster Case Study 7: Strategy Implementation


Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines the issues involved in implementing a
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Operations Management Operations Components
Operations Management: Operations Components offers the student an overview of seven components of operations management. The program defines each of the components and introduces the student to the responsibilities of an operations manager. In addition, the program offers examples of how each component is applied to a company s operations. The target audience for this series is managers,
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Building a Data Warehouse
The Building a Data Warehousing WBT is the second course in the Data Warehousing curriculum. It provides students with an overview of the core technologies, concepts, architecture, and various features of data warehouses, models, and data extraction tools. People who have a fairly good knowledge of the concepts of database systems, relational database management systems, and their architecture.
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SAP Advanced Planner Optimizer APO Overview
This course introduces the learner to the basic concepts of Supply Chain Management, as well as the functions and advantages of SAP APO. This course also covers the components of SAP APO and their functions. The intended audience for this course include those who need to learn how to use SAP APO, and members of project teams (organizational and conceptual phases).
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Supply Chain Management - Principles and Concepts
This course provides an understanding of the fundamentals supporting SCM the Maturity Model: Pre-supply chain to level and overcoming the difficult transition from Level 2 to Level 3.
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Supply Chain Management - Building a Sustained Competitive Advantage
This course provides the learner with an understanding of utilizing collaboration and technology to maximize the effect of supply chain processing. Product design and product life cycle management as elements of the improvement effort and performance measures and metrics. Models for improving all major processes within a supply chain and extensive case examples to validate the principles and
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Supply Chain Management - Using Models
This course provides the learner with an understanding of efficiency and cost savings strategies utilizing collaboration and technology to maximize the effect of supply chain processing and product design and product life cycle management as elements of the improvement effort. In addition to performance measures and metrics and models for improving all major processes within a supply chain.
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Value Chain Management: Managing the Transition to a Value Chain
...Chain focuses on the challenges involved in value chain management. Moving from and old supply chain model to a new value chain model involves greater collaboration between business units and partners. The course also focuses on some challenges in the execution of your business design and strategy. The course also covers managing the transition to the optimal value chain. It looks at various
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e-Business Part 7: Satisfying the Customer


This is the seventh course in an eight part series. Subjects covered in this course include marketing strategies, customer relationship management, and selling-chain management. In addition, students will focus on how to use an e-Business environment to better attract, retain, and satisfy customers.
more...
e-Business Part 8: Supply Chain Management and e-Procurement


It examines supply-chain management and the changes needed to create Internet-enabled supply-chain management, establish business-business relationships and electronic procurement.
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Server+ Certification Part 1: Installation and Configuration


The is first course in a four part series on CompTIA's Server+ certification. This course presents students with guidelines for conducting pre-installation planning activities. They will also learn how to install hardware using ESD best practices, the basics of server configuration and the features of the different operating systems. It also covers the load placed on a server when you run
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Customer Care: Who is the Customer?
Customer Care: Who is the Customer? is the third of eleven courses in this curriculum. After the completion of this course you will be able to identify the four steps in the customer relationship management process identify internal customers and identify the benefits of value chain management. The PrimeCustomer Care curriculum offers a useful toolkit of practical customer care techniques and job
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Value Chain Management: Elements of the Value Chain
...Chain you will learn the key features of value chain management and the various organizational activities that add value to a companya s product or service. This course details the key components of successful products or services the importance and benefits of customer loyalty and customization. This course teaches how collaboration delivery production and outsourcing change the scope of a
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Value Chain Management: Managing a Value Chain
...Chain focuses on strategic response to the requirements of your value-creating business design and the management of elements of the value chain in order to win competitive advantage. It provides the learner with specific strategies to maximize the flow of products services and information and raw materials to the final point of consumption. It covers methods of winning cost advantage and
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e-Business Part 7: Satisfying the Customer
This is the seventh course in an eight part series. Subjects covered in this course include marketing strategies customer relationship management and selling-chain management. In addition students will focus on how to use an e-Business environment to better attract retain and satisfy customers.
more...
e-Business Part 8: Supply Chain Management and e-Procurement
It examines supply-chain management and the changes needed to create Internet-enabled supply-chain management establish business-business relationships and electronic procurement.
more...
SAP Retail Order Management in the Wholesale Sector
The purpose of this course is to give users working in retail companies dealing with orders an overview of the possible processes of customer order processing. This course illustrates the training knowledge using an example of a possible process chain between a retail company and its clients.
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SAP R/3 SD Sales and Shipment
The purpose of this course is to provide practical skills in the use of R/3 SD for sales and shipping processes. Students will learn to process inquiries quotations orders shipping and billing. They will acquire essential skills to work with the Sales Information System. The course exploits practical scenarios to illustrate the content. The course shows how to process sales documents and looks at
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Supply Chain Management
...Chain Management is intended to give company executives and interested experts in various industries an overview of the content goals possibilities and challenges of Supply Chain Management. As most chores within the supply chain today cannot do without the use of computer software the course shows concrete examples using SAP within different industry areas. The course transfers the basic
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From CP Training Consortium
Introduction to the supply function distance learning
A Distance Learning Programme.
This course consists of 4 modules, each of which is expected to require approx 7-10 hours study over 2-3 weeks.
The course is designed to be studied over a continuous period, estimated to be 8 to 10 weeks.
Tutor support by e-mail will be available for a total of 12 continuous weeks after download of the first module.
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From Flci Online
Quiz Hazardous Safety Signs


Quiz Hazardous, Health & Safety Signs
- Online Bilingual Self-Directed Training Product : 1. 0. 6. 4 Hazardous & Safety Signs Quiz
- Online Bilingual Interactive and Illustrated Multiple-Choice Questions : 150 Questions & Answers
- Bilingual Lexicon French - English : 600 Acronyms & 2100 Terms
- Test your recognition of hazard & safety symbols, signs, labels, placards, marks,
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Quiz Incoterms 2010


Online Bilingual Self-Directed Training Product : 1. 0. 6. 6 Quiz Incoterms 2010
- Online Bilingual Interactive and Illustrated Multiple-Choice Questions
- Global Trade Terms Bilingual Illustrated Glossary
- International Trade Terms Bilingual Lexicon
- Test your knowledge and find out how much you know about Incoterms 2010
- Quiz of 150 Questions & Feedbacks, each question includes a
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From Supply Knowledge
CPSM Bridge Exam Preparation Course

This course prepares the procurement and supply management professional already certified as a C. P. M. (Certified Purchasing Manager) for the Certified Professional in Supply Management (CPSM) exam given by the Institute for Supply Management (ISM). To receive the CPSM credential, candidates must pass this exam and hold an active credential as a C. P. M
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From Lovecchio Consulting
Customer Relationship Management CRM

To manage an orderly and effective contacts with the outside.
To achieve customer loyalty.
To understand and assess the dynamics of the abandonment to avoid them in future.
Today is very important to set up a strong CRM methodology as an input facilitator of every supply chain activity. Customer longlife loyalty allows stronger ROI on maketing expenses.
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Set-up reduction

To minimize the cost and setup time of machines, allowing a lot size reduction in order to facilitate just in time / lean approach
To increase the production capacity and operational flexibility on product mix while minimizing the need for new investment.
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Industrial Management

To acquire a working methodology structured to allow the acquisition of complete and reliable information and the consequent improvement in the level of customer service.
To learn how to reduce operational costs by analyzing and evaluating the activities typical of industrial management.
To be able to maintain control of management, even in the face of rapidly changing domestic conditions
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Foundation of supply chain

...ove the efficiency and effectiveness of the entire supply chain
To eliminate waste, inefficiencies, activities that do not generate add value by better addressing the needs of the end user and reducing the overall cost of supply chain
To evaluate advantages, limitations and areas of application of innovative issues within the supply chain management.
To use the techniques of supply
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Project Management

To understand the essential aspects of a project, the international reference standards, the organizational needs
To acquire a structured methodology that will address and bring to a successful project of any size in quality, cost and delivery (QCD)
In order to realize a project structure the activity by defining the objectives, tasks and responsibilities, the establishment of the team's
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Coinstraint Management

To find a new approach of management based on the identification and optimization of the major constraints and bottlenecks in the production / logistics system
To enhance the capability of a company through a systemic approach.
To challenge the established models of corporate planning and accounting in the perspective of TOC.
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Production Planning
To increase the productivity and on-time delivery.
To capture methodologies and tools necessary to reduce production costs and to increase profitability;
To better manage the control system.
To perform make or buy decisions
To reduce processing costs by identifying and eliminating non-value added activities.
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From JED New Media inc.
Breaking Barriers by Brainstorming





Incorporate brainstorming as an effective problem-solving tool to conquer business challenges. Whether you are a small business owner, department head, or team leader, you can benefit from this invaluable asset in today? s competitive business environment. Learn how to creatively generate ideas and conduct productive brainstorming sessions.
40-minute online tutorial
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From ProTrain Online
Green Supply Chain Professional GSCP

Our GSCP certification program is designed to give our graduates a comprehensive knowledge of the sustainability areas confronting supply chain and operations professionals. This program will provide the graduate with very unique credentials and experience. 5 Courses Included in this Program:
* Green Purchasing Fundamentals
* Sustainability 101: Corporate Social Responsibility Essentials *
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From ISO-Xpert Management & IT Consultants
C-TPAT Awareness Overview



Course will provide employees of a company that has applied for membership in C-TPAT with a fundamental understanding of the "US Customs Trade-Partnership Against Terrorism (C-TPAT)"
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C-TPAT Terrorism Awareness



Background on Terrorism and how it can affect the global supply chain.
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C-TPAT PortTerminal Security



Participants will learn how a Port Security Program should be designed to ensure a secure environment and become C-TPAT Compliant
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From Automated Learning Corporation
Inventory Practices - On-Line Training
Web-training with certification test for operators, support personnel and production control personnel who work in inventory. Overall inventory process ?Need for inventory control Categories & characteristics of inventory Inventory supply chain Key inventory processes Inventory functions and responsibilities. LearnTech training incorporates interactive learning checks throughout the instructional
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From Distance Learning College Worldwide
CILT Advanced Diploma in Logistics and Transport
CILT Level 6 is designed for people with significant experience of working in the logistics and transport field. It is designed to develop a range of strategic management knowledge and skills relevant to those working in logistics, transport, warehousing, supply chain or production planning.
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CILT Professional Diploma in Logistics and Transport
CILT Level 5 is designed for people working in managerial roles in supply chain management, inventory, transport or production planning. The course is highly flexible and can be tailored to suit a wide variety of job roles.
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CILT Certificate in Logistics and Transport
CILT Level 3 is designed for those who are taking their first steps in a career in Logistics and Transport. It is ideal for people in their first logistics and transport job role, with little previous experience in the industry.
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CIPS Certificate in Purchasing and Supply




The Certificate in Purchasing and Supply course is designed for those who are taking the first steps in a career in purchasing and supply, with some experience in a purchasing role. It develops the fundamental skills and knowledge needed to work in purchasing.
The course is suitable for those who are just starting in a purchasing job, or who wish to start a career in purchasing, buying or
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From Jabalpur On Line Center
MANAGEMENT -MBA-HR-MARKETING-EXPORT-RETAIL-INSURANCE-BANKING-FINANCE-




MANAGEMENT SUBJECTS
Management Courses
1. Business Management
2. Financial Management
3. Material Management
4. Human Resource Management
5. Marketing Management
6. Export Management
7. Production & Operation Management
8. Information Technology Management
9. Master of Business Administration
10. Master of Business Administration (MBA 3 Years)
11. Executive Fast Track {MBA
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From Coaching Ourselves
Chains Hubs Webs and Sets
... Mintzberg
It has been popular to see organizations as chains: linear sequences of activities. But many organizations dona t fit this, and even ones that partially do can benefit from considering alternative perspectives: organizing as hubs, webs, and/ or sets. This can make a huge difference to how you manage.
In todaya s session you will:
* Be introduced to four ways
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From Multi-media Access
Overhead Equipment. Cranes and Hoists


"Overhead Equipment" is for all operators of cranes, hoists, and other overhead equipment. This course will teach workers how to identify the basic components of a hoist and the importance of equipment inspections and how and when to perform them. Operators will learn how to observe load rating limits and how to operate cranes and hoists safely. Delivery formats include CD-ROM, LAN, WAN,
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From Poseidon International University
MBA by distance learning Global

Master of Business Administration (MBA)
Our MBA program is designed for mid-career professionals who have arrived at a stage in their lives where they feel that they have achieved, through professional work and experience, a level of competency whereby they may have already earned their formal academic degrees. Through thesis writing, students will be provided with new tools for problem solving
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From PDHengineer. com-Decatur Professional Development, LLC
Supply Chain Management 101
...chain of a business includes all of the facilities, functions, and activities involving the flow and transformation of goods and services from raw materials to final customer, as well as the associated information flows. It is an integrated group of processes to ?source,? ?make,? and ?deliver? products.
This course helps the student understand the many interrelated components within the
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Engineering Disasters - Kansas City Hyatt Catwalk Collapse
... in the state of Missouri. This course will examine the chain of events leading up to the tragedy. We'll see how the engineer's inattention to constructability issues contributed to a decision by the fabricator to change the original design. We'll learn about a major structural failure during construction of the hotel that should have raised a "red flag" in the design. We'll see how
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