Instructor Led Challenging Situations Training Classes
From H2 Training & Consultancy Ltd
Support Skills for PAs


The workplace is becoming ever more demanding and hectic, resulting in increasing time pressures and levels of stress for both managers and their PAs. Developing specific skills, such as in the management of a manager s diary can have a real impact on their productivity, and can help to ensure that individuals and teams remain stress-free and effective in their roles. This course is particularly
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From Human Xpression - Fast Track NLP & Hypnosis Training
Secrets of Success



...achieve
Have your emotional resources fully available in challenging situations
Change limiting beliefs to more empowering ones
Develop the art of asking key questions
Learn to learn any new skills with modelling
Continually improve your performance
Create new options
Develop awareness of the main building blocks of thought and experience
Use body language to establish and maintain good
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From Alan Mars
CONFIDENCE TRICKS ! (10th May or 24th May 2008)
CONFIDENCE TRICKS!
A Brighton Fringe Festival workshop.
Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations.
Reliable confidence is based on the repeated practice of surprisingly simple procedures
10th May 2008 12:00pm - 5:00pm. Fee: 45 ( 38 concessions)
The Brunswick
3 Holland Road,
Hove,
East Sussex,
BN3 1JF
Booking info below.
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Confidence Tricks


...tion, Energy & Flow during presentations, meetings or any challenging situations.
Reliable confidence is based on the repeated practice of surprisingly simple procedures
11th October 6.30 - 9.30pm. 30 (or 60 if invoiced).
Augustana Centre, 30 Thanet St, London WC1H 9HQ. Booking info at end of email.
Alan Mars has taught Alexander Technique and presentation skills within many top
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Confidence Tricks


...tion, Energy & Flow during presentations, meetings or any challenging situations.
11th October 6.30 - 9.30pm. Course fee is 30 pounds (or 60 pounds if invoiced).
Augustana Centre, 30 Thanet St, London WC1H 9HQ.
Contact & Bookings:
alan.mars yahoo.co.uk
07930 323 057
01273 747 289
To secure a place on a course please send a deposit of one third of the full course fee to "Alan Mars", Flat
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Confidence Tricks


...tion, Energy & Flow during presentations, meetings or any challenging situations.
29th November 6.30 - 9.30pm. Course fee is 30 pounds (or 60 pounds if invoiced).
Media Room, Diorama 2, Euston Centre, Regents Place, London NW1 3JG.
Contact & Bookings:
alan.mars yahoo.co.uk
07930 323 057
01273 747 289
To secure a place on a course please send a deposit of one third of the full course fee
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CONFIDENCE TRICKS


...tion, Energy & Flow during presentations, meetings or any challenging situations.
16th November 6.30 - 9.30 pm. 30. Flat 1, 26 Ventnor Villas, Hove, BN3 3DE
Contact & Bookings:
alan.mars yahoo.co.uk
07930 323 057
01273 747 289
To secure a place on a course please send a deposit of one third of the full course fee to "Alan Mars", Flat 1, 26 Ventnor Villas, Hove BN3 3DE.
Please note that
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From Live to Learn
Customer Service Excellence



How would your customers rate the service you provide? Are you confident that every employee in your organization is aware of their role in ensuring customer satisfaction?
Regardless if the customer is internal or external, every interaction should be handled professionally with respect, expedience and competence.
Allow us to help you develop a service culture, which sets you apart from the
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From Entelechy, Inc.
Handling Challenging Situations


Handling Challenging Situations
Overview
If your job was easy, anyone could do it! You re constantly facing challenges — in fact, that s your JOB!
This module helps you address some of the challenges you face in trying to balance company policies and procedures while resolving customer issues and providing a positive customer experience.
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From Solutions in Mind NLP
7 Day Licensed NLP Practitioner.

7 Day Licensed NLP Practitioner Course 2007
21st May-24th May
and the 4th, 5th + 6th of June
Investment is 1400
Venue :The Campanile Inn, at the SECC, Glasgow
During the NLP Practitioner Programme you will learn how to:
* Let go of unwanted habits and behaviours in yourself and others and replace them with new more useful ones.
* Become more centred and aligned
* Access instant motivation and
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