Instructor Led Change Consulting Training

Introduction to Organizational Development To compete in todaya ™s marketplace, organizations must design and implement the structures, processes and systems that will allow their people to flourish and that will spur change and growth. In this program, receive an introduction to the discipline of organizational development, a simple yet effective lens to help you properly view organizational change and learn how to apply a core OD  more...

ITILV3F Foundation CBT On-site or Distance Learning The purpose of the ITIL ® Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL ® terminology, structure and basic concepts and has comprehended the core principles of ITIL ® practices for Service Management. The ITIL ® Foundation certificate in IT Service Management is not intended to enable the holders of the  more...

ITIL V3 Intermediate - SS SD ST SO CSI PPO SOA RCV OSA MALC These Accredited Certification Courses are offered in 3 venue: 1. CBT with Exam Preparation and Review with an ITIL V3 Expert Trainer 2. On-site classroom 3. Distance Learning via the Internet All ITIL V3 Intermediate courses are available ITILV3SS: Service Strategy ITILV3SD: Service Design ITILV3ST: Service Transition ITILV3SO: Service Operation ITILV3CSI: Continual Service Improvement  more...