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Change Management Training Seminars and Classes
From Serebra Learning Corporation
ITIL Problem and Change Management
 Every information technology (IT) system suffers unexpected problems and errors. These unexpected interruptions can be extremely costly in terms of lost productivity and lost customer satisfaction. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help organizations set up rigorous processes to identify, classify, and resolve more...A Workable Solution for Internal Clients
One of the many challenges of working as an internal consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You more...Management Tools and Metrics
Customers contacting Support Centers expect the same level of professionalism each time they interact with a Customer Support Specialist (CSS). To ensure this consistently high level of service, the CSS can draw an array of management tools and processes that both guide and measure his performance. This course is intended to demonstrate the management and measurement tools a professional CSS is more...Project Management Government
This course focuses on project management for Federal Government agencies. Specifically, the course focuses on the differences between project management in a private organization and in the federal government This course series is designed for project managers who have a fundamental understanding of project management concepts, but are looking to apply these concepts within their government more...Managing the Delegated Environment
...u will gain valuable insight into several areas including change management, decision making, and developing performance standards. You will also acquire skills in supervising, empowering, and providing effective feedback in a monitored situation. By participating in this course, you will become a proficient manager of a delegated environment. Individuals who have the opportunity to distribute more...The Six Sigma Change Agent
...he Six Sigma change agent. You'll explore ways to build a change management process and how to plan for change implementation. Effective communication is central to Six Sigma success, so this course will introduce you to the components of a successful communications strategy. Many organizations, and often even Six Sigma team members, are resistant to change. That's why this course offers you an more...Leadership
...ture, roles and responsibilities of managers and leaders, change management, motivation and negotiation, and conflict and empowerment. This course explores the concepts of organizational design and leadership challenges. It is aligned with the Quality Management Division of the American Society for Quality's Certification Handbook and is designed to assist learners as part of their preparation more...Windows Server 2003 Planning a Security Infrastructure
To outline the processes and considerations for the planning the public key infrastructure and securing network data Systems engineers, systems analysts, IT consultants, and support professionals tasked with planning and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) program more...Planning and Designing a Security Infrastructure
To identify the main features and design criteria of a security infrastructure and framework Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003 more...HDI Help Desk Analyst Help Desk Processes
...cesses including incident management, problem management, change management, knowledge management, quality management, security management, and business continuance management. This course also covers service metrics and service measures such as conducting and distributing surveys. In addition, this course covers sourcing types and the Service Level Agreement (SLA). HDI's HDA test and more...Change Management: Managing Change
Change Management: Managing Change will help you develop the skills to proactively address change and meet the challenges of transition in the workplace. You will practice your skills as you work with various employees to overcome the problems encountered when making changes in your organization. more...Change Management: Adapting to Change
Change Management: Adapting to Change develops participants' ability to effectively handle organizational changes. It familiarizes them with the three phases of the transition process enabling them to understand their own-and others'-needs and responses at each phase. more...Product Development with SAP R/3 PDM
This course aims to provide all the employees in your company working with Product Data the basic information they require to carry out their day-to-day work with the PDM module. It is assumed here that you are using SAP R/3 4.x the CAD system AutoCAD 14.01 and AutoCAD SAP R/3 3.1 on Windows NT 4.0. The scenario PDM - Product Data Management semi-finished and finished products without variants of more...Software Maintenance
  This course will provide an overview of the logistics involved in software maintenance as well as the steps that can reduce both the difficulty and cost of software maintenance. more...
From 123-CBT Computer Based Training
PDM and SAP R 3 PDM Introduction
 ...ration.
Process and Project Management.
PDM Engineering Change Management.
Workflow.
CAD Interface.
Project System.
Unit 2: Product Development Basics
Duration: 2 - 3 Hour(s)
Creating Documents.
Creating Document Master Records.
Assigning an Original to the DMR.
Storing Originals in the Vault.
Classifying Documents.
Creating a CMR.
Creating Change Headers.
Change Master more...SAP R 3 PDM Product Development
...mple of implementing the product development process with change management using the
SAP R/3 PDM module, AutoCAD, and AutoCAD SAP R/3 PDM. The emphasis here is placed on familiarizing the user with system functions within the framework of a business process.
L earn To:
Product Data of a Part to be Produced.
Product Data of an Assembly.
Bills of Material and Work Scheduling. more...Oracle 11i10 Order to Cash Order Creation Setup
...of books (SOBs).
Identify key concepts in the drop ship change management process.
Sequence the steps to create a drop ship order line.
Identify key concepts involved in using Back-to-Back orders.
Schedule an order line.
Identify key concepts involved in scheduling orders.
Schedule an order.
Identify options for managing scheduled orders.
Identify key concepts related to the more...CompTIA Server 2005 Server Maintenance Security
... electrical irregularities.
Identify the key aspects of change management.
Unit 2: Security
Identify the key aspects of securing a physical site.
Identify the types of access control systems.
Identify the key aspects of securing backup tapes.
Identify the key aspects of documenting security measures.
Identify the key aspects of maintaining the temperature of a server room. more...Windows 2000 Network--Designing Security Part 1 Sec Planning
Course Overview This is the first course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn the Windows 2000 security model and technologies to plan for a secure enterprise network, creating and analyzing a network security plan, planning more...Windows 2000 Network--Designing Security Part 1 Sec Planning
... and product life cycle. Identify the guidelines for the change management plan to ensure network security. Identify the most appropriate security plan for a specified organizational setup. Evaluate a specific security plan on the basis of organizational factors. Match various types of IT management structures with their characteristics. Identify the network security planning guidelines more...Value Chain Management Managing the Transition to a Value Chain
Managing the Transition to a Value Chain focuses on the challenges involved in value chain management. Moving from and old supply chain model to a new value chain model involves greater collaboration between business units and partners. The course also focuses on some challenges in the execution of your business design and strategy. The course also covers managing the transition to the optimal more...Change Management Managing Change
...Change Management: Managing Change will help you develop the skills to proactively address change and meet the challenges of transition in the workplace. You will practice your skills as you work with various employees to overcome the problems encountered when making changes in your organization. Learn To Identify the different levels of change. more...Change Management Adapting to Change
...Change Management: Adapting to Change develops participants' ability to effectively handle organizational changes. It familiarizes them with the three phases of the transition process, enabling them to understand their own-and others'-needs and responses at each phase. Learn To Distinguish between change and transition. Understand more...Managing Change Implementing the Change Process
...rse is suitable for anyone involved in formal or informal change management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: The Fundamentals of Managing Change (0.5 - 1 hour) Identify the different levels more...Managing Change Overcoming Change Obstacles
...rse is suitable for anyone involved in formal or informal change management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Facing Obstacles to Change (0.5 - 1 hour) Identify the guidelines for easing the more...Managing Change Managing Yourself Through Change
...rse is suitable for anyone involved in formal or informal change management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Responding to Change (0.5 - 1 hour) Identify the three phases of the transition more...Managing IT Projects Project Control Closure
...ol the scope of the project and abide by the rules in the change management plan while balancing the triple constraint of time, cost, and quality. Unit 2: Quality, Risk, and Performance (1 - 1.5 hours) Identify features of quality management. Identify guidelines for managing risk. Identify techniques used for planning, more...Change Mangement Series
The Change Management Series includes the following courses: Change Management: Managing Change Change Management: Adapting to Change To review individual course descriptions, please return to the previous page and select the desired title(s). more...
From The Training AdvantEdge
Closing the Generation Gap in the Workplace Print-On-Demand Courseware
 The Generation Gap: Closing the Gap in the Workplace Overview
There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap.
This course explores whether defining the actual limits of each generation is most more...
From Spectra Mind Solutions
Training courses for CMMI and Software Estimation techniques @ Hyderabad
         ...ethodology
o Process Management
o Voice of the Customer
o Change Management
o Business Metrics
* Compare and Contrast CMMI to Six Sigma
* How Six Sigma improves level 4-5 organizations and can extend beyond level 5?
What and How DFSS, DMAIC, DMADV and the likes of Six Sigma fit into CMMI?
CMMI Future Watch
* Basics of BSC and ABC and how to apply them in software development.
* Applying more...
From JED New Media inc.
Setting Goals that Stretch
In this JEDlet, learn how stretch goal setting can be used to enhance employee performance and accelerate employee growth and development on the job. Applied properly, stretch goal setting can ultimately boost the bottom line of an organization by creating high performance teams. more...
From Knowledge Management Institute Switzerland
Certified Knowledge Manager Training (Switzerland)
... KM and Leadership, Culture, Organisational Development & Change Management, whereas Pavel Kraus will cover KM Structure, KM Tools, IT Support & Measurement, and the Business Case and metrics for KM. Case Studies & Discussions will be used to illustrate the application of KM principles and best practices.
The Certified Knowledge Manager (CKM) was created by the KM Institute s Douglas Weidner, more...
From Change Facilitation
Online Training Course on Change Management
...Change Management in interactive training courses, being connected to the trainer and the other course participants through your computer and a video conferencing system.
Maximum number of participants per course: 20
Register at
http://www.change-management-toolbook.com/about/training_virtual.html
In our online workshop you will get an overview on schools of thought that have influenced the more...
From MaxIT Corporation
Change Managememt
This self-paced training will provide the learner with an introduction to change management skills and techniques.
The learner will be presented with key concepts of change management, the fundamentals of change, the change process and overcoming resistance to change.
With an additional license, this training includes an authoring tool that allows you to customize the existing content and add more...
From Boston University Corporate Education Center
Online Preparing for the PMP Exam
...ontrol.
Project Scope Management: Planning, definition, change management, and verification of the project scope.
Project Time Management: Activity/task definition, dependencies, schedule development, and time control.
Project Cost Management: Resource planning, estimating, budgeting, and control.
Project Risk Management: Planning to avoid, transfer, reduce, and control risk.
Project more...
From LaMarsh & Associates, Inc.
LaMarsh Managed Change e-Lesson
...ning is a web-based self-directed, introductory course on change management for individuals who are responsible for making change happen. The course provides 8-12 hours of "on-screen" time to learn about concepts, techniques, and tools. Then in an additional 2-4 hours "off-screen," use what you learned to develop your skills through a real or simulated change specific to your organization. more...
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