Instructor Led Characteristics Training in Malaysia

Weibull and Product Reliability Analysis Weibull analysis models the relationship between product failures and product reliability. These models can be used to predict future performance and to improve product reliability. A practitioner selects a relatively small number of units for test and makes predictions about a population of such units concerning important life characteristics such as the reliability function, mean time to fail or  more...

Weibull Analysis Product Reliability Analysis Weibull analysis models the relationship between product failures and product reliability. These models can be used to predict future performance and to improve product reliability. A practitioner selects a relatively small number of units for test and makes predictions about a population of such units concerning important life characteristics such as the reliability function, mean time to fail  more...

Financial Statements Made Easy 28 sep 2012 ...urce of information about a company. By understanding the characteristics and items in financial statements, we will be able to interpret and use the information effectively for many other purposes such as analysis, budgeting or reporting. This course is designed to discuss the main features of the financial statements prepared by a business enterprise. After this course, participants will  more...

Manage Costing Budgeting Effectively 6 Sep 2012 ...ance of a section or product Activity Based Costing - characteristics and applications of ABC with case example Methodology Participants are guided through practical steps of the topic with a combination of lectures, case studies and group discussions. Who Should Attend HR managers, general/ admin managers, professional administrators or anyone who do not have prior accounting  more...

Managing and Motivating Staff for Service Excellence 4 Dec 2012 ...d Leader - What sets leaders apart from the crowd - The characteristics of a customer service leader Achieve the objectives/ goals - Focus on results - Monitor and measure results - Do real work Developing the Individuals - Giving feedback * Guidelines for meaningful feedback * Types of feedback and how they can be given - Coaching the staff * What is a coach * When do you  more...

Effective Office Administrative Skills and Duties 11 12 Dec 2012 ... attitude for strong critical thinking: COOL technique - characteristics of critical thinkers - understanding the eight elements of thought - three thinking strategy: the ORA rule Improving Your Communication Skills - communication process - non-verbal communication - listening skill - giving and receiving criticism Methodology Participants are guided through practical steps of  more...

Working with Different Personalities 28 Nov 2012 ...lity traits that are unique to the individual. While some characteristics are welcome, there are others that can result in unnecessary challenges and ultimately affect the dynamics of the office environment. Therefore, if we were able to develop skills and techniques to handle and manage them, it would make the workplace a happier place to work in. This one-day workshop will provide  more...

Effective Office Administrative Skills and Duties 4 5 Oct 2012 ... attitude for strong critical thinking: COOL technique - characteristics of critical thinkers - understanding the eight elements of thought - three thinking strategy: the ORA rule Improving Your Communication Skills - communication process - non-verbal communication - listening skill - giving and receiving criticism Methodology Participants are guided through practical steps of  more...

Conducting Performance Appraisal Sessions Successfully 3 Oct 2012 ...ive feedback based on well documented facts? What are the characteristics of a good interview that appraisers can emulate? Through video training, class exercises and discussion, this course will equip appraisers with knowledge, techniques and skills to conduct performance management with confidence. Benefits After the workshop, participants will be able to: -use documentation  more...

Managing and Motivating Staff for Service Excellence 12 Sep 2012 ...d Leader - What sets leaders apart from the crowd - The characteristics of a customer service leader Achieve the objectives/ goals - Focus on results - Monitor and measure results - Do real work Developing the Individuals - Giving feedback * Guidelines for meaningful feedback * Types of feedback and how they can be given - Coaching the staff * What is a coach * When do you  more...

Advanced Skills for Administrative Professionals 28 29 Aug 2012 ...kills - why your boss expects you to think creatively - characteristics of a creative person - techniques to generate solutions Teamwork - stages of team development - team role behaviours - creating a winning team Leadership - what is your leadership style? - leadership intervention in stages of team development - increasing awareness for team effectiveness Conflict  more...

Working with Different Personalities 15 Aug 2012 ...lity traits that are unique to the individual. While some characteristics are welcome, there are others that can result in unnecessary challenges and ultimately affect the dynamics of the office environment. Therefore, if we were able to develop skills and techniques to handle and manage them, it would make the workplace a happier place to work in. This one-day workshop will provide  more...

Effective Office Administrative Skills and Duties 19 20 July 2012 ... attitude for strong critical thinking: COOL technique - characteristics of critical thinkers - understanding the eight elements of thought - three thinking strategy: the ORA rule Improving Your Communication Skills - communication process - non-verbal communication - listening skill - giving and receiving criticism Methodology Participants are guided through practical steps of  more...

Managing and Motivating Staff for Service Excellence 5 June 2012 ...d Leader - What sets leaders apart from the crowd - The characteristics of a customer service leader Achieve the objectives/ goals - Focus on results - Monitor and measure results - Do real work Developing the Individuals - Giving feedback * Guidelines for meaningful feedback * Types of feedback and how they can be given - Coaching the staff * What is a coach * When do you  more...

Conducting Performance Appraisal Sessions Successfully 8 June 2012 ...ive feedback based on well documented facts? What are the characteristics of a good interview that appraisers can emulate? Through video training, class exercises and discussion, this course will equip appraisers with knowledge, techniques and skills to conduct performance management with confidence. Benefits After the workshop, participants will be able to: -use documentation  more...

Financial Statements Made Easy 31 May 2012 ...urce of information about a company. By understanding the characteristics and items in financial statements, we will be able to interpret and use the information effectively for many other purposes such as analysis, budgeting or reporting. This course is designed to discuss the main features of the financial statements prepared by a business enterprise. After this course, participants will  more...

Working with Different Personalities 23 May 2012 ...lity traits that are unique to the individual. While some characteristics are welcome, there are others that can result in unnecessary challenges and ultimately affect the dynamics of the office environment. Therefore, if we were able to develop skills and techniques to handle and manage them, it would make the workplace a happier place to work in. This one-day workshop will provide  more...

POROUS CERAMICS FOR BIOMEDICAL APPLICATIONS ...CTIVES 1- To understand basic concepts of properties and characteristics of bioceramics especially hydroxyapatite as well as its applications in biomedical engineering. 2- To understand various processing methods to produce porous ceramics. 3- To identify required physical properties of porous ceramics for iomedical applications. 4- To identify the differences in properties of porous  more...

ACHIEVING BREAKTHROUGH PERFORMANCE THROUGH KEY PERFORMANCE INDICATORS KPIs KEY RESULT INDICATORS KRIs Performance of organization and its people is the key concern of all organizations and one of the best way to achieve performance is to manage it. Managing performance requires a systematic approach. Key Performance Indicator (KPI) is a very important management tool for managing performance. It is important that the KPIs are understood, formulated and implemented in such a manner that the  more...