Instructor Led Chen Training

General Health and Wellness Exercise Classes ...t or a Tai Ji Quan Set from either the Simplified Yang or Chen styles. At the conclusion of the form set, the session will conclude with supervised traditional breathing exercises to cap off the development from the class. This slow and repetitive work generates the Qi gently and measurably increases and opens the internal circulation: (breath, body heat, blood, lymph, peristalsis, etc.).  more...

Managing Challenging Customers Professionally 28 29 Nov 2012 Do you have to face demanding and unreasonable customers who drive you up a wall? Are you finding it impossible to keep your cool when interacting with such difficult customers? Managing challenging customers is a fact of life for customer service personnel. It is not uncommon to meet customers who are rude, frustrated or angry. Failing to manage them properly will not only result in the loss  more...

Building Your Business Networking Skills 20 Nov 2012 130 to 5pm A business professional who networks effectively to gain contacts that helps build the business is an asset to any company. But is your staff making the best use of a crowded room at a business event, conference, or networking session? This highly interactive workshop that helps your staff acquire the critical skills to be effective in your networking. Not only do they learn to be more  more...

Handling Grievance Discipline Termination Dismissal 16 17 Oct 2012 All managers, supervisors and team leaders have to face up to difficult employee situations at one point or another in their career. This workshop aims to enable you with the skills to handle grievance and disciplinary actions, such that difficult employee situations can be turned around to become opportunities to enhance employee performance. When the situation warrants termination and  more...

Managing Challenging Customers Professionally 25 26 Sep 2012 Do you have to face demanding and unreasonable customers who drive you up a wall? Are you finding it impossible to keep your cool when interacting with such difficult customers? Managing challenging customers is a fact of life for customer service personnel. It is not uncommon to meet customers who are rude, frustrated or angry. Failing to manage them properly will not only result in the loss  more...

Building Your Business Networking Skills 23 Aug 2012 130-5pm A business professional who networks effectively to gain contacts that helps build the business is an asset to any company. But is your staff making the best use of a crowded room at a business event, conference, or networking session? This highly interactive workshop that helps your staff acquire the critical skills to be effective in your networking. Not only do they learn to be more  more...

Managing Challenging Customers Professionally 31 May - 1 June 2012 Do you have to face demanding and unreasonable customers who drive you up a wall? Are you finding it impossible to keep your cool when interacting with such difficult customers? Managing challenging customers is a fact of life for customer service personnel. It is not uncommon to meet customers who are rude, frustrated or angry. Failing to manage them properly will not only result in the loss  more...

Financial Statements Made Easy 31 May 2012 Financial statements are an important source of information about a company. By understanding the characteristics and items in financial statements, we will be able to interpret and use the information effectively for many other purposes such as analysis, budgeting or reporting. This course is designed to discuss the main features of the financial statements prepared by a business enterprise.  more...

Handling Grievance Discipline Termination Dismissal 22 23 May 2012 All managers, supervisors and team leaders have to face up to difficult employee situations at one point or another in their career. This workshop aims to enable you with the skills to handle grievance and disciplinary actions, such that difficult employee situations can be turned around to become opportunities to enhance employee performance. When the situation warrants termination and  more...

PMP Project Management Professional Certificate Exam Training in Toronto ...y 12 Sample Projects Analysis Instructor: Mr. Chen, PMP, Senior Project Manager from IT consulting company, government and Financial institute in last 8 years. 4 years instructing experience for PMP training. Who should learn PM knowledge and who should get PMP certificate (Author: Mr. Chen, PMP) As a teacher of the PMP training class, I was asked the same question over  more...