Online Chill eLearning - Training Resources
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From 123-CBT Computer Based Training
Overcoming Difficult Service Situations
Your customer's face is more contorted than anything you've ever seen...eyes bulging, fists clenched, and a scowl that makes Scrooge look like a nice guy. It's tempting to cut and run, but coping with even the most challenging situations is part of customer service. This course is designed to give you the means to hang in there when the going gets especially tough. Recognition of the warning
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Overcoming Difficult Service Situations
From Training Link Education S.E.A
Catering (Cook/Chill) Services

Aim:
To develop the student s knowledge and understanding of selected skills in providing services to guests and clients.
Target Audience:
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the
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