Instructor Led China Training in Malaysia - Training Resources
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Selangor Darul Ehsan
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From JMC Consulting Sdn. Bhd.
Empowering Asian Mindsets






The concepts and theories behind coaching are not new. However when packaged in a coaching style they become a new powerful tool kit for leaders everywhere. This book offers a range of coaching tools to challenge managers and leaders of the future to look firstly at themselves and then to empower their employees. Wai K Leong wisely suggests that we just need to learn a new way of conversation with
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From Human Resources Services
G K Lim's Customer Service Excellence Training (inhouse program)

Let's face it: one slight mistake in serving one customer in today's extremely competitive business environment means millions of dollars down the drain.
Your company's customers don't deal with just your company alone; they have hundreds of other suppliers. Whatever excellent service they receive from one becomes a yardstick for their dealing with others, even from totally different
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Collaboration Skills For Human Resource Professionals
An interactive case based workshop on collaborative negotiation, influencing and persuasion strategies for HR professionals, specially created by PON @ Harvard Law School, facilitated by G K Lim, FInstSMM, CMS, CEI
Why this program is special
1. Each module is based on a case study or role play developed by Program on Negotiation (PON) at Harvard Law School
2. Curriculum developed
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G K Lim's Key Account Management Program (an inhouse offering)

a two-day participative program for sales professionals on how to manage major accounts developed by Wilner & Co, Inc., conducted by G. K. Lim, ISO CMS, FInstSMM, CEI
Although this Key Account Management Program is designed for salespeople who have the responsibility for one or more major accounts, it can be helpful to any salesperson who wishes to become more professional. It's another
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G K Lim's Key Account Management
KEY ACCOUNT MANAGEMENT
a 2 + 1 days workshop for sales professionals on key account management and how to sell by solving customers problems thru consultative & solution selling approached
facilitated by G. K. Lim, FInstSMM, CMS, CEI, assisted by Danniel Lim
INTRODUCTION
"We want every single dollar of the client's budget," that's the CEO's battle-cry. To achieve that objective,
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G K Lim's How To Sell Successfully To Corporate Customers

Selling needn't be a series of lucky coincidences -- it can be an exact science. Thanks to up-to-date, tested, refined, evaluated, proven, validated, highly-praised and widely-taught American sales technologies, any sales person can consistently bring in repeat sales from the same customer.
This program presents the best of both worlds -- aggressive, results-oriented, free-wheeling American
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G K Lim's How To Lead Your Subordinates To Higher Productivity
Managers talk about higher productivity. Those are end results, the reason for their being managers. However, end results don t happen when the means to these end results, the journey towards these end results, are not there.
To achieve higher productivity, managers need to know how to effectively manage their departments. Effective management is the key. Management is leadership in action.
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G K Lim's Stress Management Program
...Certified Herrmann Brain Dominance Instructor; President, China HRM; Fellow of the Institute of Sales and Marketing Management; an Approved CMSI Sales Personnel Certification Advisor & Instructor; ISO Certified In Marketing & Sales (ISO CMS 991182); Certified Competency-Based Training & Education Instructor; Accredited Facilitator, Accelerated Entrepreneurs Development Program; NLP
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G K Lim's "It's A Deal -- Effective Business Negotiation Skills"
Negotiating effectively is a subtle, unobtrusive professional skill; it doesn't come with the territory or the designation; it has to be learnt just like any other skills. It directly influences corporate profitability. All company staff members SHOULD know how to negotiate. If you don't know the principles, you are costing your company millions of dollars in lost opportunities.
Most
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G K Lim's "Enhancing the leadership qualities of the sales manager"
duration: two days
conducted by G. K. Lim, ISO CMS, FInstSMM
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INTRODUCTION
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Sales managers talk about productivity and reaching sales quotas. Those are end results, the reason for their being sales managers. However, end
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G K Lim's "How To Earn Other People s S.T.A.R. (Support, Trust, Admiration & Respect)" (in Kuala Lumpur
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Putting Emotional Intelligence into action
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COMMUNICATING FROM THE HEART
UTILIZING EMOTIONAL INTELLIGENCE TO ENHANCE BUSINESS, CORPORATE, AND PERSONAL PRODUCTIVITY AND PROFITABILITY
a highly interactive two-day program
conducted by G. K. Lim, ISO CMS,
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From Synerflex Consulting
Lean Warehousing








Synerflex Consulting Lean Warehousing program is cater for the warehoousing and third party logistics related personnel. This program will give you an overview of Lean's impact on warehousing and how warehousing can operate in a lean and effective manner. You will also learn the key Lean tools such as kanban, visual workplace management, etc.
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Essentials of Supply Chain Management





Synerflex Consulting Supply Chain Management workshop is specially designed to provide an in-depth overview of supply chain management. Participants will learn the deliberate and structured approach towards achieving better supply chain management. Participants will be energized and equipped with good understanding of latest concepts to complement their challenging functions.
Objectives:
After
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Capacity Planning, Scheduling & Inventory Management







Synerflex Consulting Capacity Planning, Scheduling and Inventory Management workshop is one of the most popular workshop because it consists of all the essential knowledge and skills that a planner, buyer, material control personnel should have.
Planning is the heart of manufacturing. It determines your success in satisfying your customers, which in turns determines your company performance.
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Dynamic Team Building






Synerflex Consulting Dynamic Team Building Program
Objectives:
To motivate your team of supervisors and executives
To align your teams with your organizational and departmental goals & strategy
To build trust & rapport, especially cross functional and horizontal cooperation
To improve communication skills
To instill teamwork and fun in working together
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Lean Manufacturing Workshop





Synerflex Consulting has worked with Lean Advisors Inc. to bring you a practical and effeftive Lean Manufacturing workshop that will enable you to see improvement result within 6 months of implementation. This is a high ROI training. If you are looking at improving your speed of delivery, reducing your cost and improving your productivity, then Lean Manufacturing is the RIGHT program for you. Call
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