Instructor Led Chinese-western Training
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From HRO Consulting (Shanghai) Co., Ltd.
Conflict Management Skills
...dividual and cultural differences, especially in terms of Chinese-Western cultures;
- Learn the Conflict Styles, and gain a clear picture of your own conflict style tendencies;
- Learn the major conflict management strategies, and how to choose the strategy according to the situation;
- Learn conflict management tools and techniques;
- Improve Assertive Communication and Empathic Listening;
more...
