Instructor Led Cisco Icm Enterprise Training

Advanced AVVID Troubleshooting and PBX Integration Advanced AVVID Troubleshooting and PBX Integration AATPI Course Description AATPI is a follow-on course to the Cisco Call Manager MCS Bootcamp (CCM) intended for engineers who must troubleshoot an IP Telephony network. In the course, students will integrate the major network components such as routers and switches with an IP Telephony solution. They will also integrate the call  more...

Troubleshooting Unified Communications Systems Description: Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals with the knowledge and skills required to troubleshoot Cisco Unified Communications systems in enterprise, mid-market, and commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system/solution level, and for components, such as  more...

Cisco Unified Voice Portal Implementation CVPI Course Description The Cisco Unified Voice Portal Implementation (CVPI) course is a 5 day, instructor-led course that covers the tasks necessary for the Operation, Administration, Management and Provisioning of Unified CVP as it is installed in a Comprehensive Intelligent Contact Manager Enterprise (ICME) environment. Duration 5 days, Instructor-led classroom training Prerequisites To  more...

CISCO CALLMANAGER MCS BOOTCAMP CCM Course Description System engineers must be able to integrate Cisco's AVVID solution to meet customer voice and data requirements. This is an extensive, five-day, instructor-led course with a lab consisting of four equipment pods. Each pod simulates an enterprise with two branch offices that students configure over the course of the week. This course provides system engineers with the  more...

IP Contact Center Enterprise and Unified IP IVR DeploymentIPCCE This course is intended for personnel who will implement, configure, and support the Cisco IPCC Product but have already attended training on the ICM Product. This course is based on ICM 7. 0, Call Manager 4. 1 (or higher), and CRS 4. 0 (or higher).  more...