Instructor Led Cisco Intelligent Contact Manager Training
Cisco Intelligent Contact Manager Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From HBF Networks
Cisco Unified Voice Portal Implementation
...menting Cisco Voice Gateways and Gatekeepers (GWGK)
* Cisco Intelligent Contact Manager Product Training (ICMPT1, ICMPT2)
* Telephony Experience - IP and Legacy
* Contact Center Experience
* Basic Networking Knowledge
* Cisco IOS CLI Familiarity
* Working Knowledge of Cisco Unified Communications Manager
* Gateway and Gatekeeper for H.323 Networks
* Microsoft
more...
...menting Cisco Voice Gateways and Gatekeepers (GWGK)
* Cisco Intelligent Contact Manager Product Training (ICMPT1, ICMPT2)
* Telephony Experience - IP and Legacy
* Contact Center Experience
* Basic Networking Knowledge
* Cisco IOS CLI Familiarity
* Working Knowledge of Cisco Unified Communications Manager
* Gateway and Gatekeeper for H.323 Networks
* Microsoft
more...
From Last Minute Training
Cisco ICM Product Training Part 1ICMPT1
The Cisco Intelligent Contact Manager course provides an understanding of ICM system terminology, features, functions, components, & capabilities. It coves ICM configuration, scripting, and tools such as Call Tracer and other ICM Utilities.
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