Instructor Led Cisco Ipcc Product Training in Canada
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From Last Minute Training
IP Contact Center Enterprise and Unified IP IVR DeploymentIPCCE
This course is intended for personnel who will implement, configure, and support the Cisco IPCC Product but have already attended training on the ICM Product. This course is based on ICM 7. 0, Call Manager 4. 1 (or higher), and CRS 4. 0 (or higher).
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