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From Global Knowledge Network Singapore
Cisco Unified Communications Architecture and Design UCAD



...Cisco Unified Communications Architecture and Design course addresses the breadth of technical issues surrounding the design of Voice over Data networks and explains a methodology that brings order to approaching the problems faced by planners and designers. It teaches the assessment of the current network, Cisco methodology for implementing Voice over Data networks, and how to design
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Administering Cisco Unified Communications Manager ACUCM



...nfigure the various Cisco IP telephony devices. Configure Cisco Unified Communications Manager to add users and phones to the Cisco Unified CM database using manual configuration, auto registration, or the Bulk Administration Tool. Configure Cisco Unified Communications Manager to enable features and services to include conferencing, music on hold, speed dials, Call Park, Call Pickup, Cisco
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Integrating Cisco Unified Communications Applications CAPPS



...Cisco Unified Communications Applications (CAPPS) v8. 0 teaches learners the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified Presence and Cisco Unified Personal Communicator integration options with Cisco
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Troubleshooting Cisco Unified Communications TVOICE


...Cisco Unified Communications (TVOICE) v8. 0 prepares network professionals with the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or
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Implementing Cisco Unified Communications Manager Part 2 CIPT2



...Cisco Unified Communications Manager, Part 2 (CIPT2) v8. 0 prepares you for implementing Cisco Unified Communications solution in a multisite environment. It covers globalized call routing, Cisco Service Advertisement Framework (SAF) and Call Control Discovery (CCD), tail-end hop-off (TEHO), Cisco Unified Survivable Remote Site Telephony (SRST), and mobility features such as Cisco Device
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Implementing Cisco Unified Communications Manager Part 1 CIPT1



...Cisco Unified Communications Manager, Part 1 (CIPT1) v8. 0 prepares you for implementing a Cisco Unified Communications Manager solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager version 8. 0, which is the call routing and signaling component for the Cisco Unified Communications solution. You will perform post-installation tasks,
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Implementing Cisco Voice Communications and QoS CVOICE



Course Content
Implementing Cisco Voice Communications and QoS (CVOICE) v8. 0 teaches learners about voice gateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of IP phones in Cisco Unified Communications Manager Express environment and essential information about gatekeepers and Cisco Unified Border Element. The course provides the learners with
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Implementing Advanced Cisco Unified Wireless Security IAUWS


Course Content
The goal of this 5 day course is to provide students with information and practice activities to prepare them to secure the wireless network from security threats via appropriate security policies and best practices to ensure the proper implementation of security standards and proper configuration of security components, and to integrate the wireless network with the existing wired
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Implementing Cisco Unified Wireless Mobility Services IUWMS



Course Content
The goal of the 5-day IUWMS course is to provide professionals with information to prepare them to integrate mobility services into the network; tune and troubleshoot the WLAN and implement indoor enterprise mesh networks.
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Implementing Cisco Unified Wireless Voice Networks IUWVN



Course Content
The goal of this 5 day course is to provide students with information and practice activities to prepare them to integrate VoWLAN services into the wireless network, implement QoS, as well as support multicast, video and high bandwidth applications into the wireless network.
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Conducting Cisco Unified Wireless Site Survey CUWSS



Course Content
The goal of this 5 day course is to provide students with information and practice activities to prepare students to technically plan and conduct a wireless site survey. The student should be able to design the RF network and conduct a post installation assessment to ensure compliancy.
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Introducing Cisco Voice and Unified Communications Administration

...OMM) v8. 0 teaches learners how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications. This course
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Implementing Cisco Unified Wireless Networking Essentials IUWNE


The goal of the IUWNE v1. 0 is to provide students with information and practice activities to prepare them to help design, install, configure, monitor and conduct basic troubleshooting tasks of a Cisco WLAN in SMB and Enterprise installations.
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