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From Global Knowledge Network Singapore
Cisco Unified Communications Architecture and Design UCAD



Course Content
The Cisco Unified Communications Architecture and Design course addresses the breadth of technical issues surrounding the design of Voice over Data networks and explains a methodology that brings order to approaching the problems faced by planners and designers. It teaches the assessment of the current network, Cisco methodology for implementing Voice over Data networks, and how to
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Cisco Unity Design and Networking (CUDN)



Course Content
Cisco Unity Design and Networking (CUDN) is an advanced course for engineers responsible for the design of sustainable complex Unity solutions based upon customer requirements. Upon completion of this course, you should have a higher degree of confidence that the designs you provide for your customers meet the criteria of being sustainable and reducing post-deployment support
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Administering Cisco Unified Communications Manager ACUCM



Course Content
Select, connect, and configure the various Cisco IP telephony devices. Configure Cisco Unified Communications Manager to add users and phones to the Cisco Unified CM database using manual configuration, auto registration, or the Bulk Administration Tool. Configure Cisco Unified Communications Manager to enable features and services to include conferencing, music on hold, speed
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Integrating Cisco Unified Communications Applications CAPPS



Course Content
Integrating Cisco Unified Communications Applications (CAPPS) v8. 0 teaches learners the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified Presence and Cisco Unified Personal Communicator
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Troubleshooting Cisco Unified Communications TVOICE


Course Content
Troubleshooting Cisco Unified Communications (TVOICE) v8. 0 prepares network professionals with the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments. The course teaches troubleshooting methodology, triage, resources, tools, and
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Implementing Cisco Unified Communications Manager Part 2 CIPT2



Course Content
Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) v8. 0 prepares you for implementing Cisco Unified Communications solution in a multisite environment. It covers globalized call routing, Cisco Service Advertisement Framework (SAF) and Call Control Discovery (CCD), tail-end hop-off (TEHO), Cisco Unified Survivable Remote Site Telephony (SRST), and mobility features
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Implementing Cisco Unified Communications Manager Part 1 CIPT1



Course Content
Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) v8. 0 prepares you for implementing a Cisco Unified Communications Manager solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager version 8. 0, which is the call routing and signaling component for the Cisco Unified Communications solution. You will perform
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Implementing Cisco Voice Communications and QoS CVOICE



Course Content
Implementing Cisco Voice Communications and QoS (CVOICE) v8. 0 teaches learners about voice gateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of IP phones in Cisco Unified Communications Manager Express environment and essential information about gatekeepers and Cisco Unified Border Element. The course provides the learners with
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Introducing Cisco Voice and Unified Communications Administration

Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8. 0 teaches learners how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This course provides the learners with the knowledge and skills to achieve
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