Instructor Led Cisco Voice Training

Advanced AVVID Troubleshooting and PBX Integration Advanced AVVID Troubleshooting and PBX Integration AATPI Course Description AATPI is a follow-on course to the Cisco Call Manager MCS Bootcamp (CCM) intended for engineers who must troubleshoot an IP Telephony network. In the course, students will integrate the major network components such as routers and switches with an IP Telephony solution. They will also integrate the call  more...

Cisco IP Contact Center Course Description This 12 day course is intended for personnel who will implement, configure and support the Cisco IPCC Product. The course covers ICM, CIPT, IPCC, and IP-IVR v3.1.2. It is based on the 6.0 ICM Release and CCM 4.0. Due to the accelerated nature of the class, not all material in the student manuals for each course will be reviewed in class. Students will have opportunities to  more...

Cisco Voice over Wireless LAN ...Cisco Voice over Wireless LAN VOWLAN Course Description This 2-Day VoWLAN course will focus on building skills in design, deployment, implementation and operation. It will include new information on A and G cell design, site survey, security, roaming, quality of service (QoS), and troubleshooting. Topics will include Cisco wireless IP phone 7920, Nokia E-Series, as well as end to end  more...

Cisco Voice over IP CVOICE v60 ...Cisco Voice over IP (CVOICE) v6.0 provides an understanding of converged voice and data networks and also the challenges faced by the various network technologies. The course also provides network administrators and network engineers with the knowledge and skills required to integrate gateways and gatekeepers into an enterprise VoIP network. This course is one of several courses in the Cisco  more...

Cisco Unified Presence Design and Implementation Cisco Unified Presence Design and Implementation (PRSDI) v6.0 is a 3-Day course that prepares you for installing and configuring a Cisco Unified Presence Release 6.0. It also includes integration options with other Cisco Unified Communication products as well as third-party presence solutions, including Microsoft Live Communication Server, Microsoft Office Communications Server, and IBM Lotus  more...

Cisco Unified Voice Portal Implementation ...ices (ICND) * Cisco IP Telephony Part 1 (CIPT1) * Cisco Voice Over IP (CVOICE) * Implementing Cisco Voice Gateways and Gatekeepers (GWGK) * Cisco Intelligent Contact Manager Product Training (ICMPT1, ICMPT2) * Telephony Experience - IP and Legacy * Contact Center Experience * Basic Networking Knowledge * Cisco IOS CLI Familiarity * Working Knowledge of Cisco  more...

CCVP Bootcamp Training - Revised 2008 - Includes CUCM 6 CCVP Bootcamp Course Description CCVP Exams & Recommended Training There are now two paths that can be taken to achieve CCVP certification. For individuals using Cisco Unified Communications Manager 5.0/6.0 the following path towards certification is recommended: Required Exam(s) Recommended Training 642-436 CVOICE Cisco Voice over IP (CVOICE 6.0) 642-446 CIPT1  more...

CCVP Bootcamp Training ...fication. CCVP Bootcamp combines the following courses: Cisco Voice Over IP (CVOICE), Cisco Voice Gateways and Gatekeepers (GWGK), Cisco IP Telephony (CIPT 1), Cisco IP Telephony Part 2 (CIPT2), Implementing Cisco Quality of Service (QoS) and Troubleshooting Cisco Unified Communications Systems (TUC). Because of the accelerated nature of the class, be prepared for long days in class, as long  more...

CVOICE - Cisco Voice Over IP Training ... Course Content CVOICE 5.0 is the first course in the Cisco Voice Professional Curriculum, a curriculum track that starts at the basics of packetized voice and builds up to a true voice professional level. CVOICE lays the foundation for gaining hand-on skills and significant understanding of packet telephony by presenting the technologies that are common for both Enterprise and Service  more...

ADMINISTRATING CISCO CALLMANAGER Lesson 1: Reviewing Telephony and IP Phones This lesson discusses Cisco IP telephony and legacy telephony components. Cisco IP telephony makes up part of the Cisco Architecture for Voice, Video, and Integrated Data (AVVID). The Cisco AVVID focus emphasizes a converged network, converging voice, video, and data. Cisco IP telephony, centered on Cisco CallManager, converges voice and data networks.  more...

CISCO CALLMANAGER MCS BOOTCAMP CCM Course Description System engineers must be able to integrate Cisco's AVVID solution to meet customer voice and data requirements. This is an extensive, five-day, instructor-led course with a lab consisting of four equipment pods. Each pod simulates an enterprise with two branch offices that students configure over the course of the week. This course provides system engineers with the  more...

CCNA Voice Bootcamp Those who attend the Boson CCNA Voice (IIUC) Bootcamp will learn basic IP telephony installation, configuration, and maintenance skills. This five-day course provides the student with Unified Communications concepts, component definition and high level designs. This is also the core technology course in the certification path to achieve the CCNA Voice designation. Students will be able implement  more...

ICOMM - Introducing Cisco Voice and UC Administration v80 In this hands-on, administrator-level course, you will get an introduction to Cisco's UC systems and its components, including: Cisco Unified Communications Manager (CUCM) CUCM Express Cisco Unity Connection Cisco Unified Presence  more...

Implementing Cisco Voice Gateways Gatekeepers V20 This advanced Authorized Cisco course covers the in-depth and important topics needed to implement Cisco Voice Gateways and Gatekeepers in Enterprise or Service Provider environments with CallManager and Cisco Unity.  more...

Cisco Voice Over IP v60 We have enhanced this comprehensive Authorized Cisco course to introduce you to the latest Cisco Voice over IP (VoIP) technologies and give you the skills and techniques to optimize your Cisco hardware for real performance and savings.  more...

Implementing Cisco Gateways and Gatekeepers v20GWGK v20 - Arp Get the information &practice activities to install, configure, monitor & troubleshoot Cisco voice gateways & gatekeepers in Enterprise installations, in accord with the recommendations of Cisco's Solution Reference Network Design for IP Telephony guides  more...

Cisco Voice over IP v6CVOICEv6 - arp This course provides an understanding of converged voice&data networks & the challenges faced by the various network technologies. It also teaches network admin & network engineers how to integrate gateways & gatekeepers into an enterprise VoIP network  more...

Cisco Voice over IP v6CVOICEv6 FRENCH This course provides an understanding of converged voice&data networks & the challenges faced by the various network technologies. It also teaches network admin & network engineers how to integrate gateways & gatekeepers into an enterprise VoIP network  more...

Cisco Voice Portal ImplementationCVPI This course defines the tasks necessary for the Operation, Administration, Management & Provisioning (OAM & P) of Unified CVP as it is installed in a Comprehensive ICME environment. Suggested prerequisites: CCNA, CCNA Voice, CVOICE, CIPT1, ICMPT1, ICMPT2  more...