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From 123-CBT Computer Based Training
Launching a Successful Team

Launching a Successful Team
Leading successful teams is an art, and team leaders can face many challenges when trying to optimize team performance. Whether you're a current team leader or simply someone who would like to develop the skills that would make you a strong candidate, you need to know certain things about how teams function and what it takes to develop a high-performance team.
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Launching a Successful Team
Workplace Conflict Strategies for Resolving Conflict

Workplace Conflict: Strategies for Resolving Conflict
Whether you like it or not, conflict is an inevitable part of life. So learning to deal with it effectively is a key skill. The more quickly and effectively you can resolve a conflict, the sooner you can get on with more productive activities in your day. Additionally, each successfully resolved conflict will lead to more confidence and
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Conducting Coaching Sessions

Conducting Coaching Sessions
An important part of any coaching session is asking the right questions. When you do this, your coachees will be more focused, attentive, and proactive in finding their own solutions. But you need to know what questions to ask, and in what order. It helps to follow a structured approach that guides you from a broad understanding of what your coachee is trying to
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Business Crisis Management Simulation

...ng with the safety officer on board the ship. Then, after clarifying the crisis and determining whether to activate the crisis management team, you'll need to manage the situation effectively. A significant part of this will involve communicating with the media about the situation. Your actions will largely determine whether Sunshine Cruise Lines can make a full recovery from the crisis. This
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Developing a Code of Ethical Conduct

...ode of conduct, but you can also develop your own code by clarifying your ethical principles and applying guidelines for behaviors that align with your code. This course explains common values, offers a process for developing your own ethical code of conduct, and presents several scenarios in which you get to exercise your ethical muscles. With the guidance provided in this course, you will be
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Sales Management Leading a Sales Team

... meeting. Follow the steps for clarifying goals in sales meetings. Audience The target audience for this series is new sales managers, sales team leaders, or current sales managers who want to improve their management skills. This series is also recommended for marketing managers who participate in sales development programs. Deployment Options e-Learning
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Succession Planning Setting Up a Succession Planning Program

...2 hours) Identify guidelines for clarifying roles in a succession planning program. Identify guidelines for formulating your mission statement. Identify legal and diversity issues to consider when developing your succession plan. Identify guidelines for writing policy and procedures.
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Team Conflict Resolving Team Conflict

... Conflict offers the student information for identifying, clarifying, and addressing team conflict. The program covers conflict resolution styles, identifies types of team conflict, and gives guidelines for resolving team conflict. Learn To Identify the effects of team conflict. Identify how conflict affects team morale,
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From Serebra Learning Corporation
Building Dynamic Teams Strive for Effectiveness
This course will help team members to clarify roles and assignments to minimize misunderstanding, conflict, inactivity, and other hurdles to success. Professionals who want to work more effectively with others to achieve shared goals.
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The Client-Consultant Relationship
Getting to know your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization,
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Establishing a Relationship with Internal Clients
Even if your clients are internal to your organization, you still need to spend time getting to know them, and understanding what it is they require from you. When you are dealing with internal clients, there may be a temptation to think you know everything about them, and about the project. This course will stop you from making that mistake. It will enable you to understand your clients' needs
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Project Management Fundamentals
The evolution of business strategies has increased the importance of management having a thorough understanding of the products they produce. More and more employees are getting promoted from within to become project managers as they fully understand what they are trying to produce and how best to meet the quality and quantity requirements set forth by upper management. Project management, as a
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Preparing to Negotiate Know Your Game Position
...of this course you will be able to identify the stages in clarifying goals, identify the importance of flexibility and underlying interests, assess your position by posing questions and perform a step-by-step analysis of your position. The Negotiation Strategies curriculum helps today's busy professional identify and implement proven methods for moving from conflict to resolution as efficiently
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Managing Yourself and Those Around You
Successful administrative support professionals must be good managers. This means managing their own time and energies, as well as cooperatively working with their boss and co-workers. This course teaches successful strategies for dealing with the myriad demands on the time, resources, communication skills, and organizational powers of administrative assistants. Administrative support
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Team Conflict: Resolving Team Conflict
Team Conflict: Resolving Team Conflict offers the student information for identifying clarifying and addressing team conflict. The program covers conflict resolution styles identifies types of team conflict and gives guidelines for resolving team conflict.
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