Instructor Led Class Training in Arizona, USA

Liquor Law Compliance Basic & Mangement Certification ...gularly scheduled open enrollment Arizona Liquor Training classes. Check our web calendar for upcoming class dates and use our on-line shopping cart to conveniently enroll and pay for your class. ARIZONA STATE LIQUOR BASIC & MANAGER CERTIFICATION Approved certification trainer for the Arizona Department of Liquor License & Control Our students have said " best liquor class I've  more...

Food Safety Manager ...ctive Academy Developer of the Professional Food Safety Class & Food Safety Kiosk Arizona Food Safety is a division of Discovery Detective Academy One of the highest testing pass rates in the business All classes and testing are done in 1 day Your National Certification as a food safety manager is good for 5 years Two Training Solutions to Nationally Certify as a Professional Food  more...

Security Guard training certification for license and license renewal This security course is approved by the Arizona Department of Safety to grant the pre training certification needed to get hired and licensed as an unarmed guard. This class will also satisfy the renewal training certification needed for license renewal of an unarmed guard card. Our instructors come from police tactical backgrounds as well as having years in the security and investigation  more...

Basic Pistol AZ Concealed Carry License 2 days ...classroom where we go over safe gun handling and getting you comfortable with your handgun. Loading, unloading, safety, clearing a jam, how to protect yourself, when to use it, keeping it child proof. This class is taught in a non threatening non judgmental way for anyone that wants to feel comfortable with gun ownership. We teach women and men that have never handled a firearm before. Day  more...

Understanding Your Core Job Function Understanding your primary role in any organization is important to understanding how the rest of the organization functions. This class will teach participants how to understand their core job function and what it means to be technically proficient. This class discusses the concept of core job functions from a high level and does not cover the actual technical aspects of any particular job  more...

Receiving Feedback in a Positive Manner Feedback is not always easy to receive, in fact most people take feedback personally instead of professionally. This class is designed to help individuals understand that receiving feedback is part of the coaching process. It will examine the impact of both positive and constructive feedback. Preserving self-esteem is a key to good leadership.  more...

Identifying a Mentor Mentors can play a crucial role in the success of one’s career. Whether the mentor is inside of your organization or out, this class will help you identify possible mentors and assist with an approach to getting the mentor on board. Having a mentor will be one of the best things you can do for your career.  more...

The Art of Patience In today’s fast paced world, patience is a dying art. Employees want all of their needs met immediately. In this session we will discuss how patience can play an important role in decision making. This class also covers tips for those who are looking to increase their level of patience.  more...

Establishing Interpersonal Skills In organizations today, there is an expectation that Managers will have effective interpersonal skills in order to communicate with their employees. While some people posesse this skill naturally, it is a skill that can be developed over time through practice. This class is designed to help individuals practice the art of using interpersonal skills in everyday interactions.  more...

Mastering Technical Skills Employees are looking for more than feeback from their managers. A manager of today must understand the technical aspects of the people they manage. This class is designed to help managers understand and think through whether or not they know the jobs their employees do. This session will also explore strategies for explaining to others in the organization the responsibilities of your employees.  more...

Motivation for Movement Upward If you want to move your career upwards, you need to assess your motivation to effectively do so. This class will help people take an in depth look to see if they are really ready and motivated to take on a larger task of being a manager in an organization.  more...

Prioritizing Your Workload After you move from a front line employee into managment, your role changes and so do your responsibilities. In this new role, prioritization becomes even more important. You will be setting priorities instead of following them. This class will help you identify all of the things you do in a day, what are the most important tasks you do, and what are those issues that you can set aside for later  more...

Moving from Managing to Leading It sounds easy to move from managing to leading, and for some it seems like the same job only with more pay. But the differences are significant. This class will discuss the differences as well as the similarities between a manager and a leader. There is an exercise on how to determine whether you are better in a manager capacity or if you are ready to move on to leadership.  more...

Identifying Your Style Identifying your leadership style can be one of the most difficult tasks you undertake when moving from a management position to a leadership position. Most people think they know what their style is, but do they? This class will discuss what leadership style is and walk through some steps for building your own unique style.  more...

Delegating Delegation is not as easy as it sounds. When transitioning from manager to leader, this can be one of the most difficult tasks one can undertake. This class is designed to assist people in deciding what you can delegate and what you cannot based on your organizational culture. We will explore ways that you can let go of some work and allow others to play a key role in a work process.  more...

Mentoring Others At some point in your career, someone may ask you to be a mentor for them. Whether they are inside or outside your organization, they report to you or someone else, or they are a peer; this could be your opportunity to have a profound impact on someone else’s leadership style. This class is designed for a participant to do some reflection on whether or not you are in a position to be a  more...

Critical Thinking Skills To effectively balance managerial skills and leadership abilities, it is essential for individuals to have critical thinking skills. The art of critical thinking goes beyond looking at what is right in front of you at the time you are making a decision. This class is designed to take a look at current real world issues and use critical thinking techniques to come up with solutions.  more...

Model the Way with Heart As a leader, people watch your every move every day. Employees will assess you on how truthful you are. If they think you have something to hide, they will grow distrustful. If you aren't genuine, they won't believe you regardless of the truth. This class will discuss what it means to genuinely model success from your heart.  more...

Staying Grounded When you are in a leadership position, it can be easy to have the ivory tower syndrome. Successful leaders remember where they come from and how they got to the top. This class is designed to reflect upon how you got to where you are and remember all of the people that helped you get there. We will also discuss staying grounded as you move further up the ladder.  more...

Checking in with Your Mentor There may come a time in your ascension to leadership where you may think that a mentor is no longer important. But, you will always benefit from haiving a person you can count on with whom you can discuss ideas. This class discusses why having a mentor at the top can be more important than having a mentor at the start.  more...

Change Management Change is not for everyone and there are varying degrees of change. When you are a leader in an organization what is your expectation of how quickly your employees will change to your ever changing vision. This class will discuss change and the different levels at which people can adapt to change.  more...

Humility Humility is a trait that is not inherint to everyone. How do you balance what you know and your expertise with self-confidence while keeping your ego in check. This class will discuss the art of humility and what it takes to be humble. We will also discuss how to be humble in a genuine manner.  more...

How to Estimate Early in a Project a How long will it take you?a is one of the scariest questions that business analysts have to answer. This question is always posed before you know what you are going to have to do to define the requirements. You have not yet done the analysis upon which to base your answer. Given that uncertainty, it is no wonder that whatever answer you come up with will be wrong, leading to a missed delivery  more...

IT Governance Foundation Course and Exam based on COBIT 41 Course Description Control Objectives for Information and Related Technology (CobiT) is an IT Governance, control framework and maturity model. CobiTa ™s purpose is to align IT resources with an enterprisea ™s business objectives so services and information, when delivered, meet quality, fiduciary and security needs. CobiT helps meet the multiple needs of management by bridging the  more...

ISOIEC 20000 Foundations Training Course and Exam Course Description The ISO/ IEC 20000 standard for IT Service Management allows an organization to demonstrate achievement of excellence and compliance with global best practices for quality in IT Service Management (ITSM). What You Can Expect The ISO/ IEC20000 Foundation course is the entry level course for the ISO/ IEC20000 standard for IT Service Management. Participants will learn the  more...

ITIL v3 Intermediate - Release Control and Validation Capability Module Course Description: This 5-day course immerses learners in the practical aspects of the ITIL® v3 Service Lifecycle and processes associated with the Release, Control, and Validation of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on  more...

ITIL v3 Foundations Training Course and Certification Exam ...ion exam. The exam will be delivered on the final day of class. The ITIL Version 3 best practice is composed of five core disciplines: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement. These disciplines represent a service life cycle framework that further enhances alignment to the business while demonstrating business value, ROI and  more...

Growing into an Organization Whether employees are new to an organization or new to working, this class will help them understand and adapt to the culture of their organization. The course discusses mission and vision statements and the importance of assimilating previous organizational cultures into the new environment. If someone is interested in moving up in an organization, this class is a must take!  more...

Building High Performance Project Teams Academic researchers and business experts on high performance teams have identified a number of ingredients that make business teams more productive, cost-effective, and enjoyable for the members. This class covers how to add these team building ingredients to your project teams, using practical demonstrations of the techniques and real-world examples. Who should take this course? This  more...

Basic First Aid For The Community And Workplace Basic first aid will teach you the skills necessary to handle emergency situations by recognizing the signs and treating injuries and sudden illness until advanced medical care arrives. First Aid teaches you the crucial skills needed to deal with emergencies such as bleeding, shock, burns, strains, fractures, allergic reactions, diabetics and seizures. This class does not include CPR/ AED  more...

CPR Pro Professional Level BLS ...class teachs recognition of sudden cardiac arrest (SCA), heart attack and stroke as well as two rescuer CPR and the use of a bag valve-mask. This course also teachs the proper operation of an Automated External Defibrillator (AED). Learn all the skills necessary to obtain professional level basic life support certification. This course is intended for healthcare providers, first responders,  more...