Online Clear eLearning

Word XP Proficient Expert ...A Page - Create & Format Document Sections - Verify & Clear Paragraph Formatting Control Text Flow - Control Text Flow Styles - Create A New Paragraph Style - Create A New Character Style - Modify A Style Work With Your Document Add Footnotes & Endnotes - Insert Footnotes & Endnotes - Format & Modify A Note Add Cross-References - Create A Cross-Reference Navigate  more...

Word 2002 Basic ...Size Bolding Text Deselecting Text Correcting Grammar Clear Formatting Inserting A File Selecting Non-Adjacent Items Changing Font Color Showing Non-Printing Characters Hiding Non-Printing Characters Access And Shortcut Keys The Save As Dialog Box The Back Button The Up One Level Button The Search, Delete, And Create Buttons The Views Button The Tools Button The Save Dialog Box  more...

Talent Management Planning ...ion manages talent? To determine this, you need to have a clear understanding of how your organization defines its workforce requirements and what processes are in place for attracting, developing, and retaining the right people. Then you can create a plan for meeting your talent needs that align with the overall goals of the organization. This course describes some of the challenges of  more...

Directing Others Directing Others As a manager, your role is not only to supervise, but also to lead, develop, and direct your employees both individually and collectively to accomplish organizational goals. Understanding the essential responsibilities you have when directing others, and the practices you should employ in order to meet those responsibilities, will lead to you fulfilling your duties and  more...

Communicating Vision Communicating Vision Today's leaders must be able to communicate vision in such a way that the audience is engaged and everyone understands and internalizes the message. Effective leadership communication gives purpose and meaning to the work that people do. Leaders should strive to communicate vision with a sense of integrity, building trust as an individual and as a leader. This course  more...

Becoming a Manager Leading and Communicating ...r managers. Organizations, too, need their managers to be clear about their objectives, and how their teams can achieve them. As a new manager, it is important that you understand that leadership is about giving direction, but it is also crucial that you realize that it also involves trusting and empowering your staff. You will undoubtedly have been very good at your last job, but now  more...

Creating and Analyzing an Operating Budget ...ever, for a business to survive long-term, it must have a clear view of its goals and its means of achieving those goals. A well-planned budget is just the tool to help steer your company in the right direction--your company will be able to make critical decisions based on current facts and reasonable forecasts. In this course, you will learn the key components of an operating budget and be  more...

Developing Project Charters and Tracking Six Sigma Projects ...n, and the project's scope, goals, and objectives in very clear, specific, and measurable terms. As part of the process of developing a project charter, some performance measures such as cost, revenue, and schedule are identified and developed. Once the project is kicked off, its progress is measured and tracked on a continuous basis using popular project management tools, such as schedules,  more...

Discover Excel 2007 Level 2 Discover Excel 2007: Level 2 Microsoft Discover Excel 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet  more...

Business Grammar Sentence Construction Business Grammar: Sentence Construction People write sentences everyday in business. However, sometimes those sentences are not as well constructed as they could be. A misplaced modifier might get a chuckle out of the reader, but it doesn't help your reputation or that of your company. Nor does a run-on sentence, which can blur the meaning of your message and cause the reader to be confused  more...

Independent Contractors Temporary Employees ...taxation issues. It is important that both parties have a clear understanding of the terms of their agreement with the appropriate distribution of risks and responsibilities. This course explains the differences between independent contractors and temporary employees, the benefits and drawbacks of both, and how to get the most out of your hiring practices. SkillSoft's Legal Compliance courses  more...

Code of Conduct Awareness ...all employees in order to be useful, and should include a clear statement of penalties for breaching it. The existence of a well-written code of conduct is beneficial to all employees as well as the organization. This one-hour course teaches participants the concepts and benefits of a corporate code of conduct, and offers practical advice on how to apply the code to ethical dilemmas in a  more...

Business Writing Know Your Readers and Your Purpose ...? Knowing your purpose will focus your message, making it clear to readers why it is important to them. In addition, identifying who your audience is and what your purpose is will guide you in selecting an appropriate tone for your business message. Tone is a significant element in writing one that affects how the reader will respond to your message. Tone refers to the writer's attitude toward  more...

Business Writing How to Write Clearly and Concisely ...Clearly and Concisely People who have no problem communicating clearly when they speak sometimes struggle to make themselves understood when they write. That's because the ability to write clearly and concisely is a skill that requires effort to master. Acquiring this skill gives you the tools to create effective business documents for readers who lack the time or the patience to search  more...

Planning Business Analysis Communication Monitoring ...for communications, a requirements management plan, and a clear plan to ensure business analysis activities are executed as efficiently as possible are all key elements of successful business analysis. This course provides an overview of planning business analysis communication using techniques like the structured walkthrough as prescribed in A Guide to the Business Analysis Body of Knowledge  more...

Excel XP Proficient Expert ...ng Cell Content - Align Cell Content - Merge Cells - Clear Cell Formatting - Apply Borders & Shading - Find & Replace Cell Formatting AutoFormat - Use AutoFormat Styles - Styles In Excel XP - Create & Apply A Style Work With Graphics Add Graphics - Graphics In Excel XP - Insert Clip Art Add Charts - What Is A Chart? - Create A Chart - Modify A Chart - Print  more...

Request Fulfillment Process Interfaces and Challenges ...customers happy. And in order to perform well, you need a clear definition of the types of requests that can flow through request fulfillment processes, and well-planned procedures for addressing the requests. You also need to be able to foresee possible risks, so you can implement preventative measures. This course covers the components of request fulfillment, including triggers, interfaces,  more...

Conducting Coaching Sessions ...erstanding of what your coachee is trying to achieve to a clear action plan with detailed steps. This course describes how to carry out effective coaching sessions, including clarifying the coachee's situation and recognizing and determining the best options for your coachee to work with. Finally, the course provides actions for wrapping up a coaching session, including getting commitment,  more...

Facilitative Fundamentals Tools and Techniques Facilitative Fundamentals: Tools and Techniques You're heading into a room full of people coming at a problem from totally different perspectives. What techniques and tools will you use to create the synergy necessary to complete your mission? What do you need to get started? This second course in "The Successful Facilitator" series provides you with tips and techniques that will help you  more...

Facilitating Meetings and Work Groups ...you will be able to prepare for the meeting, establishing clear expectations and a realistic agenda. You can also determine if you are a match for this assignment, or if it would be better to find someone else. You will learn techniques to start and end meetings for groups of various sizes and purpose. By learning why, when and how to intervene in meetings, you will establish ways to get groups  more...

Facilitating Difficult Situations ...rail your meeting and/or success? What is the best way to clear the air when there is tension? Welcome to the tough stuff in facilitation. In this course you will learn to recognize and deal with the most difficult aspects of facilitating groups. You will explore typical trouble spots, like dealing with side conversations. Discover ways to maintain and channel enthusiasm with high-participation  more...

Mentoring Effectively Mentoring Effectively Perhaps your organization has asked you to help induct a new employee. Maybe a junior colleague has approached you for guidance. Or perhaps you want to "fast track" a rising star into a particular leadership position. Whatever the case, before you sign on as a mentor you'll want to learn all you can about the process, from how mentoring benefits you and your career to  more...

Understanding Change ...nagers, regardless of industry or organization, require a clear understanding of how important organizational change is in order to propel their organizations forward. This course outlines what is meant by change, as well as the importance and benefits of implementing change within an organization. It also details the three different types of organizational change: strategic adjustments,  more...

Building Positive Support for Change ...in general empowered with knowledge, understanding, and a clear vision of the future state will not only welcome change, but embrace it. In this course, you'll learn about the importance of building a motivating atmosphere that supports organizational change, and the importance of creating short-term wins and vision. The course highlights techniques for listening to your employees during change  more...

Verifying and Building on Ideas Verifying and Building on Ideas Generating creative ideas can be a very exciting and stimulating process. This is particularly true during the initial stages of idea generation, when many adopt an 'anything goes' approach. Later, however, the workability of ideas needs to be verified, or checked. Ideas are more likely to be relevant and useful when they have been assessed in the context of  more...

Negotiation Essentials Communicating ...u need to communicate well. And this means not only being clear in how you deliver your message but also ensuring the other party feels understood. You need to actively and skillfully create a connection with the person you're negotiating with. Otherwise, you won't ever reach an agreement. This course describes ways you can communicate effectively in a negotiation. It discusses how to set the  more...

Planning and Prioritizing Your Time ... then prioritizing those tasks. This isn't always easy or clear cut, given the number of tasks you may need to complete. But if you set clear and measurable goals and then develop an effective to-do list, you'll find prioritizing your many tasks is easier. And, in the end, you'll manage your time better. This course focuses on ways to prioritize your workload. It discusses how to prepare a  more...

Leadership ...ip are built on a foundation of core business elements. A clear understanding of these elements is key in developing an organization's strategic plan and vision. These core elements include: organizational structure and culture, roles and responsibilities of managers and leaders, change management, motivation and negotiation, and conflict and empowerment. This course explores the  more...

Special Design Tools in Design for Six Sigma ...cal parameter management, and Pugh analysis can provide a clear and concise way of identifying the root cause of poor designs. The tools then increase the quality of idea generation and problem solving. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on foundational knowledge  more...

The Voice of Leadership The Power of Leadership Messaging The Voice of Leadership: The Power of Leadership Messaging How you present yourself to others can determine the power of your message and how it reflects on you as a leader. One of the keys to developing your leadership message is establishing credibility. You must always do what you say you'll do. Powerful leadership messages have distinct qualities, and leaders who learn how to deliver  more...

Purchasing Finding Sources of Supply ...ccount for the largest share of its total costs. Having a clear understanding of your product and service requirements and conveying those requirements to the right suppliers may result in huge savings for your organization. But finding the right suppliers takes effort. First you need to identify the best available suppliers based on reliable information and research. Then you need to prepare a  more...

Performance Appraisal Essentials Planning for Appraisals ...s The key to successful performance appraisals is a clear understanding between manager and employee of what is expected. Chances are if there is no such understanding, the manager will assess performance on the basis of what he or she expects of the employee, and this may be very different from what the employee understood to be the job duties and responsibilities. To avoid this problem,  more...

Lean Tools Techniques for Flow Pull ...example, the Visual Workplace is a Lean tool that uses of clear visuals such as signs, labels, and color-coded markings to keep workers from wasting time and effort searching for materials. Another tool just-in-time management ensures there is a continuous supply of components, parts, and supplies so that workers have what they need, where they need it, when they need it. This course will  more...

Storage Security ...orage security in both small industry and big business is clear in today's ever evolving internetworks. This course examines what the storage security framework is and how companies implement it. This course also examines the risk triad, control measures, security domains, the SAN security architecture and its mechanisms, and different types of NAS security implementations. This course helps to  more...

Preparing to Dismiss an Employee Preparing to Dismiss an Employee Dismissing an employee is never an easy task because it can be emotionally difficult. Also, dismissals can impact other employees and the company. If it's the right thing to do and you're well prepared, the dismissal can provide an opportunity for you to educate other employees, and improve employee morale and productivity. Being well prepared for dismissing  more...

MS Word for MAC 2011 Adding Formatting Images ...ting Images Microsoft In an effort to make our text clear and organized, we sometimes neglect the overall attractiveness of our documents. This course demonstrates powerful drawing and graphic features of Word 2011 features that can boost the appeal of virtually any document The course focuses on the processes and tools that allow you to add pictures, Clip Art, photos, and SmartArt to  more...

Customer Driven Process Improvement Identifying Customer Needs ... mean that organizations have to establish and maintain a clear, consistent understanding of their customers' requirements, and then meet those requirements on an ongoing basis. Information about what customers need should drive strategy and core process improvements. But the first step in any customer-driven process improvement initiative is determining customer requirements. This course  more...

Understanding Organizational Change ...ositive result for your own job, and your organization. A clear understanding of what organizational change is, and what to expect when dealing with it, can shorten the period of adjustment so you can get back on track sooner. This course provides a basic understanding of what is meant by organizational change and typical events that can trigger organizational change. It also outlines the three  more...

Dealing With Conflict ...lict Successful teams are characterized by having a clear direction, trust among team members, effective communication, and the ability to quickly resolve conflict. In the early stages of team development, leaders must set up structures and processes that support the development of these team characteristics. Effective leadership is particularly required during the Storming stage of team  more...

Managing Workforce Generations Working with a Mulitgenerational Team ...l Team Managing a multigenerational team requires a clear understanding of the diversity of your employees and the strategies needed to help your team benefit from their differences. A generationally diverse workplace has the potential for conflict between younger and older workers, but if you tap into the potential of this diversity and view differences as strengths, you will create a  more...

Basic Presentation Skills Creating a Presentation ...nd of your presentation, you need to give your audience a clear understanding of what happens next. You also must make your ending compelling. After all, this is how the audience will remember you. This course describes how to make these key parts of a presentation - the introduction, support content, and conclusion - memorable and effective. It also explains the purposes for which different  more...

Overcoming Challenges When Managing Experts Overcoming Challenges When Managing Experts Getting the most out of your experts can sometimes be difficult. They might display characteristics that on the surface seem unmanageable. You have to carefully plan how you interact with such challenging experts if you want them to help you in a productive way. This course explores ways you can promote harmonious working relationships with your  more...

Negotiation Skills for Sales Professionals Preparing to Negotiate Negotiation Skills for Sales Professionals: Preparing to Negotiate Effective sales negotiation skills are essential for any successful sales professional. However, being able to maximize the value of your proposal for both you and your customer isn't an easy task. This course provides direction on how to use a strategic negotiation process to strike effective, long-lasting, and profitable  more...

Basic Business Math Charts Graphs ...ers can be portrayed in graphical form, giving the reader clear and concise information at a glance. Being able to read and select the right types of charts and graphs in a basic business environment is invaluable. This course builds on the basic math skills that you learned during your school years, showing you how to apply those skills to some common business situations. It helps you to  more...

Syntax (Sentence Wording) Brush-up This course will help you to polish your sentence wording. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will help you to produce clean, clear and concise  more...

Revive Your Writing! Bring your tired sentences, your terminally ill passive verbs, and your ailing descriptors. Bring your tired sentences, your terminally ill passive verbs, and your ailing descriptors. Through this course, we`ll work on reviving your writing! We`ll use adjective adrenaline to pump up your text. Take a dose of verb vaccine and watch them spring to life. At the end of this course, your sentences  more...

Learn HTML All By Yourself- Advanced ...by the same author, John Gilson. John`s many examples are clear and easy to follow. There are also many questions for you to answer and web pages for you to make up. All questions and problems come complete with answers and solutions so that you get immediate feedback on how you are progressing. By the time you finish this five week course, you will have a very firm understanding of HTML and in  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led ...arning HTML course available today. The many examples are clear and easy to follow. Each week, you are e-mailed a new lesson which includes an assignment that you complete over the next 7 days. At that time or within the week, the solutions are e-mailed back to the facilitator to be marked. By the time you finish this ten week course, you will have a very firm understanding of HTML and what  more...

Writers at Work: A Review for Professionals - Part III: Achieving Clear, Concise Writing ...clear, concise, and dynamic writing style. This is the third of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part III of the review will help the student develop a  more...

Health Care Reporting and Presentations ...n creating and communicating health care information in a clear, concise presentation form. This 6-week course will prepare you very well to communicate with your supervisors, board members, and peers. You will review the basics of who, why, and HOW of effective reporting and presenting. In brief, it covers: Reviewing the Basics: ? What?s My Message? ? How Do I Communicate It? ? Who Is It  more...

Excellent English: A Writing Review - Part III: Achieving Clear, Concise Writing ...clear, concise, and dynamic writing style that gets the attention of your reader. This is the third of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. While it is preferable that students take all three courses in sequence, they may also pick and choose the individual courses that suit their needs. Part III of  more...

Learn MS Access 2000 online with eBooks! ...Clear instructions demonstrate how to build typical business documents, spreadsheets, slides and databases. The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software  more...

Basics of Effective Communication Course description -- Basics of Effective Communication examines the fundamental elements of communication and describes how you can send clear and consistent messages to a Receiver. It gives tips for choosing the right communication method and considering other important factors that impact effectiveness. It covers effective listening and feedback skills in practical and immediately useful  more...

What Inexperienced Homebuyers MUST Know Before They Buy a Home ...es. To buy a home the right way, you have to start with a clear vision of what you want and how much you want to spend. Your ability to make a sound financial decision depends on whether you carefully consider each characteristic of a property in order to determine whether it is important to you or not? and at what cost. This course employs the Learning by Doing approach to education. That  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate ... the profession or enhance their existing knowledge. With clear descriptions, detailed technical illustrations, and useful summaries of products, this course is the most exhaustive distance training available. Created by Carson Dunlop & Associates, one of the most successful home inspection companies in North America, Principles of Home Inspection is based on years of practical experience in  more...

Write for Business with Companion CD ...rite for Business teaches employees and students to write clear and engaging e-mail messages, project reports, presentations, proposals, and more. The accompanying Companion CD features additional models, interactive lessons and exercises, and Microsoft Word templates, all in an easy-to-use electronic format. The Companion CD helps you improve your writing and communication skills on an  more...

Communication and Leadership You've asked an employee TWICE to complete a project as soon as possible and still the work isn't completed. You've delegated a task to another employee only to have it done incorrectly. You've sent an e-mail asking for extra help on a project to which you've had several negative responses. What's going on? While these situations could be the result of many different influences, you can eliminate  more...

Preparing for the Behavioral Interview ... an effective behavioral-based interview, you must have a clear understanding of what behavioral-based information is and the interviewing process itself. In this course, you'll gain a strong understanding of both of these elements. Additionally, you'll learn how to develop and prepare behavioral-based questions, and how to evaluate the responses you receive to these types of questions. You'll  more...

Addressing Problem Performance ...ssive disciplinary approach. Organizations need to have a clear and defined policy outlining their approach. Discipline is a very difficult time for both managers, and the employees they are applying this procedure to. So the onus on managers is to get it right. This means careful and conscientious planning of the actual process. Managers also need to be aware of the legal implications of the  more...

Managing and Maintaining Brand Equity ...anding. It's up to you to steer your organization's brand clear of negative social implications by recognizing ethical dilemmas. You must be ever-vigilant to avoid action taken towards you by the FTC and any other legal complications that could bring harm to your brand. To help you to do this, you will practice identifying and solving potential legal problems with advertisements. The course  more...

Appraising Performance Simulation ...ppraisal. Was it a positive experience? Did it give you a clear idea of which areas you performed well in and which areas required more attention? And what about afterward? Did your manager continue to provide you with feedback all throughout the year? Or are you still waiting until your next evaluation to see how you've performed? Contrary to the experience of many employees, performance  more...

Supervisor Manager Sexual Harassment Awareness ...ave a policy on the issue of sexual harassment, outlining clear guidelines to deal with this issue. Every manager is accountable for knowing the laws, guidelines, policies, and resources for correcting, preventing, and investigating sexual harassment complaints. This two-hour course can help your company demonstrate its commitment to a fair, responsible, and healthy organizational environment,  more...

Flash MX Intermediate Developer Macromedia Flash MX is one of the finest tools available for creating powerful websites. This Virtual Training Company tutorial is aimed at developers, those who are creating web applications and using advanced Flash MX ActionSripting in developer mode. Your instructor, Eric Hake, will guide you through the new features of the Flash MX Development tool. Timelines, shared libraries and templates  more...

Dreamweaver MX Fundamentals ... HTML Styles HTML Styles Creating New Styles Paragraphs & Clearing Styles Editing/Duplicating/Deleting Styles CSS - Cascading Style Sheets Using CSS Custom Classes Sizing Text with CSS CSS and Links CSS and Lists Applying Custom Classes Predefined CSS Styles History Panel History Panel Replaying Steps Recording Commands Saving & Editing Commands Preferences and Clear Flash Objects What is Flash  more...

Workplace Communication Skills ... By speaking assertively, you can make your intentions clear, and in this course you will have the opportunity to practice several assertive communication techniques. Similarly, the course will demonstrate how to give constructive criticism on the behavior of others, and how to receive criticism on your own behavior positively. Finally, the course covers the skill of questioning. You will  more...

Available Presentation Resources ...erPoint and other software packages appropriately, with a clear idea of what they can do. Some presenters are afraid of questions from the audience because they seem to represent a loss of control. This course shows you that questions are positive opportunities to be grasped eagerly: they are a way of deepening your communication with the audience. But there are techniques to handling  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ...d human assests. The course covers the importance of a clear and effective strategy in successfully implementing an e-learning solution, the need to link the strategy to organizational business goals, and pointers that direct translating the strategy into an action plan. Learn To To identify ways in which an organization's human assets contribute to its  more...

Lotus Notes R5 Calendaring and Scheduling ...tment entry from the Lotus Notes R5 calendar by using the Clear option. Add a reminder to the Lotus Notes R5 calendar. Set an alarm for a single calendar entry by using the Calendar Entry form. Set an alarm for all new calendar entries of a particular type. Respond to an active alarm. Respond to a missed alarm. Cancel an alarm for a calendar entry by disabling the alarm. Unit 2:  more...

SAP R 3 FI AR AP Organization Master Records and Posting ... Display and change items. Post reversals. Clear accounts. Manage periodic processing. C ontent Emphasis Skills-Based A udience All those involved in the use of R/3 for Financial accounting tasks. User Support staff and Project Team members needing to acquire a user perspective of the SAP system. Participants should have knowledge and skills relating to  more...

Lotus Notes R5 Calendaring and Scheduling ...tment entry from the Lotus Notes R5 calendar by using the Clear option. Add a reminder to the Lotus Notes R5 calendar. Set an alarm for a single calendar entry by using the Calendar Entry form. Set an alarm for all new calendar entries of a particular type. Respond to an active alarm. Respond to a missed alarm. Cancel an alarm for a calendar entry by disabling the alarm. Unit 2:  more...

Building Cisco Remote Access Networks - Part 2 This is the second in a four-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) v2.0 exam. The course offers an overview of cable and DSL technology, the configuration and troubleshooting of DSL, Virtual Private Networks, and the creation of IKE and IPSec security policies. Learn To: Identify features of broadband technology.  more...

Excel 2000 Fundamentals ...ve specified data item from a given location to another. Clear the specified attributes of a cell. Manipulate the cell positions. Spell-check a worksheet. Replace a text string with another string. Select rows and columns in a worksheet. Select a specified range of cells in a worksheet. Copy a range of cells from a specified location to another. Move a cell range from a specified  more...

Excel 2000 Proficient User ... Enable the protection of selected areas of a worksheet. Clear data protection. Unit 4: Outlining and Web Integration Duration: 1 Hour(s) Identify the functions of the worksheet outline symbols. Automatically create an outline for the data in an Excel worksheet. Manually outline the data in a worksheet. Create a hyperlink to a Web site from within a worksheet. Display a workbook  more...

Self Development Positively Influencing Others Self-Development: Positively Influencing Others offers the student an overview of the information required to influence others through nonverbal communication and language, and covers how to use influence to empower people. The program details how the student can enhance his or her level of influence by listening actively, understanding Satir modes and sensory systems, building rapport, and  more...

SAP R 3 FI AR AP Organization Master Records Posting SAP's FI module is a powerful, integrated environment, dynamically interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process posting procedures  more...

Organizational Skills Time Management ...our) Recognize the importance of clear communication. Manage office visitors effectively. Overcome conversational objections. Save time spent on the telephone. Use voice mail and e-mail as time saving tools. Delegate tasks to others.  more...

Stress Management Fundamentals for Managers In Stress Management: Fundamentals for Managers, you will learn to recognize the importance of managing your own stress and addressing stress-inducing factors in the organization. You will also learn to recognize the causes and symptoms of employee stress as well as strategies to reduce workplace stressors and to support employees who are under stress. Armed with proven techniques for addressing  more...

Interpersonal Communication Effective Communication ...h quarter promotional package for your division. You must clear up a miscommunication regarding the correct discount for the Alpha line's products. Unit 3: Interference to Effective Communication (0.5 - 1 hour) Recognize what types of physical interference affect communication. Identify verbal and nonverbal interference.  more...

Leadership Development Delegation ...te tasks to the right person. Give clear directions to delegates. Monitor a task's progress. Simulation Overview: In this simulation, you will meet with two Assistant Loan Officers to assign them new tasks. You need to identify each delegate's strengths, give directions to each of them with respect to  more...

Conducting Meetings Effective Meeting Communication ...positive meeting climate. Use clear, appropriate language to enhance communication with and among meeting participants. Use effective listening and questioning techniques to facilitate information exchange during a meeting. Understand and interpret others' nonverbal communications. Audience Managers and  more...

Managing Performance The Performance Appraisal Process ...size the importance of the self-evaluation and give Patty clear instructions on how to complete this aspect of the appraisal process. Next, you will meet with Susie Darnell, a co-worker of Patty's, to obtain feedback on Patty's performance. It will be important to avoid influencing Susie's evaluation of Patty. Unit 2: Conducting an Appraisal Discussion (0.5 - 1.5 hours)  more...

Coaching Applying the Coaching Process ...nicate your goals and expectations to your employees in a clear and effective manner. You will also learn how to differentiate between performance goals and long-term goals, implement an appropriate reward system, and monitor your employees' performance. Learn To Apply the COACH acronym when coaching an employee. Set appropriate  more...

Coaching Communicating with Employees ...e. Learn To Demonstrate clear communication by applying appropriate techniques. Interpret nonverbal communication by analyzing body language. Use the four types of questions effectively while coaching. Follow the steps for conducting face-to-face meetings with problem employees.  more...

Organizational Crisis Mgmt Resolving Crises in Organizations ...al section covers communication with the media, providing clear guidelines on overall approach, handling of apologies, guidelines for Initial Holding Statements, and how to best deal with press releases, press conferences, and media interviews. Learn To To identify guidelines for controlling communication in a crisis situation. To  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 4 ...ent. Identify the tools available to debug a component. Clear a missing reference. Identify the principles for designing good COM components. Identify the features of Visual Component Manager. Publish a component. Find a component. Identify the characteristics of an object model. Identify the process for creating an object model. Identify code to store objects in a collection.  more...

Achieving Success Without Authority Focusing on Results ...and work. Identify the features of clear and realistic goals. Identify ways of measuring your success. Identify guidelines to create a positive mental attitude. Identify steps to achieve a desired outcome when dealing with people. Identify reasons for aligning goals with values.  more...

E-Learning Essentials Pt 1 - E-Learning and Successful Strategy This Course is designed to cover the broad offerings within the scope of e-learning and the various challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective strategy in  more...

Eliciting Requirements ...st must be able to elicit requirements that are complete, clear, correct, and consistent. In this course, learners will examine the preparation tasks, recommended practices, and proven techniques associated with eliciting requirements. This course is aligned with the International Institute of Business Analysis (IIBA) Body of Knowledge. It is designed to assist in the preparation for the IIBA's  more...

Ethics and Professional Knowledge ... occurred? In today's world, project managers must have a clear comprehension of these ethical responsibilities.Project managers must also be aware of their professional duty to contribute to the body of project management knowledge, to pass on that knowledge to others, and to assess and enhance individual competence.This course teaches prospective project managers techniques for making ethical  more...

Communications In Nursing ...on. So open your ears and eyes a prepare to communicate clearly to reduce errors and improve satisfaction! Objectives Objectives: Upon completion of this course, the participant will be able to: 1. Explain verbal and non-verbal communications 2. Demonstrate understanding of the essential elements of communications by recognizing the key components of clear communication 3.  more...

ITIL V3 Foundation - eLearning Online Course with Passing Warranty ...00% Passing warranty on this course. IF you are unable to clear your exam in 1st attempt then we will pay for your 2nd attempt. Will have the access for 180 Days. Visit http://myLMS. QLOgy. com to see the Quality of eLearning program. You can create your free account & browse the sections. The cost for this Self eLearning Program is USD 200. Which includes Recorded sessions, webinars,  more...