Instructor Led Client-customer Situationsa Training
Client-customer Situationsa Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Comprehensive Real Estate Management
The content of the course:
1.) Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management)
- Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management)
- Real Estate Management: An Introduction
- Deconstructing real estate management
- Factors constituting an effective real estate management;
- The Role of Real Estate
more...
Comprehensive Real Estate Management
The content of the course:
1.) Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management)
- Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management)
- Real Estate Management: An Introduction
- Deconstructing real estate management
- Factors constituting an effective real estate management;
- The Role of Real Estate
more...
Managerial Facilitation of Value-Added Customer Service Excellence Course
...Empowering Front-Line Staff To Redress a Dissatisfactory Client-Customer Situationsa ™
- Seeking Help And Advice From Colleagues And Managers, When Faced With Difficult Situations
- Contribution To The Maintenance Of Customer / Client Loyalty
4. RESPONSIBILITY
- Dealing With Conflict Between Client / Customer And Front Line Staff
- The Responsibility Of Service Provider
more...
...Empowering Front-Line Staff To Redress a Dissatisfactory Client-Customer Situationsa ™
- Seeking Help And Advice From Colleagues And Managers, When Faced With Difficult Situations
- Contribution To The Maintenance Of Customer / Client Loyalty
4. RESPONSIBILITY
- Dealing With Conflict Between Client / Customer And Front Line Staff
- The Responsibility Of Service Provider
more...
Client or Customer Care
By the conclusion of the specific learning & development activities, delegates will be able to:
1. Demonstrate an understanding of value of front-line staff to organisational effectiveness;
2. Exhibit competence in fundamental aspects of customer/ client service - incorporating sensitivity to clientsa ™ needs;
3. Exhibit a a functionala ™ level of interpersonal relationship;
4.
more...
By the conclusion of the specific learning & development activities, delegates will be able to:
1. Demonstrate an understanding of value of front-line staff to organisational effectiveness;
2. Exhibit competence in fundamental aspects of customer/ client service - incorporating sensitivity to clientsa ™ needs;
3. Exhibit a a functionala ™ level of interpersonal relationship;
4.
more...
Human ResourceManagement a Practitioners Approach
The Objectives of the course:
MODULE 1.: Human Resource and Personnel Management
- Demonstrate understanding of distinction between personal management and human resource management.
- Indicate the significant aspects in development of human resource management and personal management.
- Demonstrate an appreciation of important of welfare in the development of personal management and human
more...
The Objectives of the course:
MODULE 1.: Human Resource and Personnel Management
- Demonstrate understanding of distinction between personal management and human resource management.
- Indicate the significant aspects in development of human resource management and personal management.
- Demonstrate an appreciation of important of welfare in the development of personal management and human
more...
