Instructor Led Client Training in Gauteng, South Africa

Master the Art of Negotiation Negotiation is a vital skill enabling corporates to compete competitively in the business world today. Closing and winning deals, the hiring of staff, purchasing goods and defusing conflicts require experience and skill. Negotiating often occurs without us even being aware of it and is usually at a very amateur level. Become a Guru & a Highly Successful Negotiator by Knowing How To: -  more...

Prospecting for Sales ...contact during the sales process; understand and identify client's requirements; power tips to handle real life situations; effective strategic probing techniques, increased sales for profitability; higher level of motivation, dealing with and overcoming objections; demonstrating reliability and consistency in personal performance. Outline of Programme: Prospecting Making cold calls (How  more...

Credit risk management Credit Risk Management There is no doubt that credit provides borrowers with the golden opportunity to create wealth. But the risk to the lender is the nub of the issue. The credit crunch of 2009 leading to a worldwide recession only proves the point. This course will give you all you need to know with regard to: a The risk of lending money in terms of the client profile a The business  more...

Debt Collection Understanding what debt means to your organisation Reviewing debt management principles and apply to your organisation Implementing or understanding your debt collection/ credit policies to manage debt efficiently (customised if necessary) Proactive approaches and enhanced collection techniques Soft skills required to collect debt on the phone Matching the setlling and meeasuring of  more...