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	Program	Location
February, 2012
20th Feb	Community Management Skills	London, London	[Register]

April, 2012
9th Apr	ISO 9000 Quality Systems	London, London	[Register]
16th Apr	Client or Customer Care	London, London	[Register]
16th Apr	Internal Audit - Incorporati...e and Financial Risk Management	London, London	[Register]

May, 2012
21st May	Managerial Facilitation of V...tomer Service Excellence Course	London, London	[Register]

June, 2012
4th Jun	Public Relations in Principle and Practice Course	London, London	[Register]
11th Jun	Modern Marketing in a Consumer-Lead Environment	London, London	[Register]

July, 2012
2nd Jul	Corporate Governance and Strategic Management	London, London	[Register]
16th Jul	Training Expenditure or Inv... For Accelerated Rate of Return	London, London	[Register]
23rd Jul	ISO 9000 Quality Systems	London, London	[Register]
30th Jul	Managing Individuals and Groups in an Organisation	London, London	[Register]
30th Jul	Managing Individuals and Groups in an Organisation	London, London	[Register]

August, 2012
6th Aug	Training Needs Analysis Determining Training Needs	London, London	[Register]

September, 2012
10th Sep	Modern Marketing in a Consumer-Lead Environment	London, London	[Register]
17th Sep	Modern Quality Systems and ISO 9000	London, London	[Register]
24th Sep	Organisation and Management an Introduction	London, London	[Register]

October, 2012
1st Oct	Organisational Structure and Control Systems	London, London	[Register]
8th Oct	Training Expenditure or Inv... For Accelerated Rate of Return	London, London	[Register]
15th Oct	Managing Individuals and Groups in an Organisation	London, London	[Register]
15th Oct	Corporate Governance Principles and Practice	London, London	[Register]

November, 2012
12th Nov	Training Needs Analysis Determining Training Needs	London, London	[Register]

December, 2012
10th Dec	Modern Marketing in a Consumer-Lead Environment	London, London	[Register]
16th Dec	Client or Customer Care	London, London	[Register]

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Client Training Seminars and Classes

From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute

Advanced Oil and Gas Accounting International Petroleum Accounting 2

...ncurrent ownership a Post Conveyancing Conveyancer a client relationship a Conveyancing Practices: An International Perpective a Registering Charge on a Property a Charge by Mortgager - as primary Creditor a Charge by Non-Mortgager Creditors a Lease-Hold and Free a Hold Properties a Mineral Interests a Conveyances general rules a Conveyancing Exchange and Poolings more...

Comprehensive Real Estate Management

...vantages and Disadvantages To Purchasers - Who are Your Clients? The Estate Agent and Seller-Buyer Relation 2.) Managing Agency and Legal Entities of Real Estate Management - Managing Agency - Managing Condominiums, Apartment, Flats, or Maisonettes: Operational Issues - Commercial Property Management - Managing Hotels and Guest Houses - a Waterproofinga ™ Contracts - Agent a more...

Internal Audit - Incorporating Corporate Governance and Financial Risk Management

...a ™ demand and in the enhancement of shareholder and client confidence MODULE 4.: Internal Audit and Financial Risk Management - Define risk in an organisational context - Demonstrate their understanding and ability to apply the issue of a Financial Risk Managementa ™ to it broader context - Define, with examples, the concepts or financial risk and financial risk management more...

Community Management Skills

...ty Requirements The Art of Charitable Fundraising; Client/ User Involvement; Fundraising Events; Demonstration of a Fit For Purposea ™; Sources of Funding; Convincing Sponsors of Effective Service Provision - Additional Information To Be Included In The Publicity Material Learn To: * Develop Your Business Plans * Generate Funding and Growth more...

Telecommunication Systems

...File Transfer Protocol - World Wide Web-Based on the Client Server Model - Internet Advisory Boards - Peering-To Exchange Data Between Carriers - ISPs: With Software Platforms for Enhanced Offerings - Hosting-Outsourcing Web Pages - Messaging and the Growth of Spam - Multimedia Attachments-Photographs, Movies, and PowerPoint - E-mail Formatted in more...

Public Relations in Principle and Practice Course

...Enhancing Public Relations Effectiveness - Consumer or Client Relations in Public Relations 4. International Relations Dimensions of Public Relations A. OBJECTIVES: By the conclusion of the specified learning experiences, delegates will be able to: - Demonstrate an understanding of the extent to which International Relations affects our daily lives; - Conceptualize more...

Managerial Facilitation of Value-Added Customer Service Excellence Course

...ed Scorecard - Internal & External Factors Influencing Client Behaviour - Client Motivation - Responsibility Of The Service Provider And Manufacturer - Value Of Front-Line Staff To Organisational Effectiveness - Features Of A Client-Driven Organisation - How Can We Assure Clients That They Are Getting A Good Deal? - Working Towards Clientsa ™ Continued Accessing Of more...

Human ResourceTraining and Development Management ...s a Job Evaluation or Job Tasks and Role Analysis a Client or Customer Feedback. a Throughput Accounting a Throughput Accounting: An Introduction a Determining whether a Programme or event Increases Throughput a Effect of Reducing Investment (Inventory) (money that cannot be used) in Business and Non-Business Organisations a Reducing Operating Expense 5 Training Needs more...

Modern Marketing in a Consumer-Lead Environment

...eeds and wants - View quality from the perspective of clients and customers - Evaluate existing marketing strategy, from the perspective of their effectiveness in our current economic climate - Draw on recent research findings with respect to changing client and customer values - Suggest, with supporting evidence, the reasons associated with clients and customersa ™ a more...

Managing Individuals and Groups in an Organisation

The details of the modules: 1.) Team Dynamics: Empowering High Performance Groups OBJECTIVES: - Be aware that teams cannot perform effectively unless they understand team dynamics; - Demonstrate their understanding of the their role in the management of teams in organisation; - Exhibit a good knowledge of the finer-points of team-decision-making; - Demonstrate that their inter-personal more...

Organisation and Management an Introduction

...or communication effectiveness - Designing for effective client/ customer focus - Importance of vertical & horizontal relationships - Directing or leading - Directing or leading? : a question of leadership styles & administrative strategies - Directing or leading? : Managerial control vs worker autonomy - The relationship between leadership & worker motivation - Co-ordinating - more...

Training Needs Analysis Determining Training Needs

... Job Evaluation or Job Tasks and Role Analysis n) Client or Customer Feedback. - Throughput Accounting a) Throughput Accounting: An Introduction b) Determining whether a Programme or event Increases Throughput c) Effect of Reducing Investment (Inventory) (money that cannot be used) in Business and Non-Business Organisations d) Reducing Operating more...

Training Expenditure or Investment Training Needs Analysis Costing Budgeting For Accelerated Rate of Return

Organisational Structure and Control Systems

The details of the modules: 1.) Organisational Control Systems OBJECTIVES: - Demonstrate their understanding of the different bases of co-ordination - Determine the organisational benefits of Zero base budgeting - Determine the place of mutual adjustment, as a co-ordinating mechanism within specific organisational settings a determined by their sizes and stages of development, and work more...

Modern Quality Systems and ISO 9000

...ives: - Demonstrate their appreciation for consumer and client demand for quality - Demonstrate their awareness of consumersa ™ increasing quality consciousness - Exhibit an understanding of the role of Quality Systems in: a. Creating a positive organisational image b. Lowering operational costs c. Reducing or averting product or service liability litigation - Demonstrate their more...

Modern Quality Systems

...ives: - Demonstrate their appreciation for consumer and client demand for quality - Demonstrate their awareness of consumersa ™ increasing quality consciousness - Exhibit an understanding of the role of Quality Systems in: - Creating a positive organisational image - Lowering operational costs - Reducing or averting product or service liability litigation - Demonstrate their more...

ISO 9000 Quality Systems

...e elements that constitute the ISO 9000 family - Explain clients or customersa ™ quality requirements - Demonstrate an understanding of the general regulatory quality requirements - Exhibit an understanding of how to enhance client and customer satisfaction - Exhibit an understanding of the processes involved in continuous quality improvements - Explain at least five of the eight ISO more...

Corporate Governance Principles and Practice

... ™s demand and in the enhancement of shareholder and client confidence 2B. The Business Plan: A Guide To Entrepreneurs and Investors At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Construct a business plan that will be attractive to investors and fund managers; - Illustrate how a well more...

Corporate Governance and Strategic Management

...a ™ demand and in the enhancement of shareholder and client confidence. 3. The Business Plan: A Guide To Entrepreneurs and Investors At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Construct a business plan that will be attractive to investors and fund managers; - Illustrate how a well constructed more...

Client or Customer Care

...2. Exhibit competence in fundamental aspects of customer/ client service - incorporating sensitivity to clientsa ™ needs; 3. Exhibit a a functionala ™ level of interpersonal relationship; 4. Communicate effectively with clients, colleagues, juniors and managers; 5. Demonstrate an understanding of the legal framework of client service; 6. Recall fundamental elements of the a Sale more...

MSc Human Resource Training and Development Management

... Shareholders and Funding Agents. * Customers and Clients. * Potential Customers and Clients. * Change Institutionalisation: * Returning To Normality. A. 2. 11 Trainer Training - Learning And Memory. - Conditions Conducive To Learning And Memory. - The Taxonomy Of Educational Objectives. - Establishing Learning Objectives. - Value Of Varied more...

Human ResourceManagement a Practitioners Approach

...manage a training department. MODULE 16.: Customer or Client Care - Demonstrate an understanding of value of front-line staff to organisational effectiveness. - Exhibit competence in fundamental aspects of customer/ client service - incorporating sensitivity to clientsa ™ needs. - Exhibit a a functionala ™ level of interpersonal relationship. - Communicate effectively with more...

From Pitman Training Centre London

Lotus Sametime 85 Building Collaborative Communication Solutions

...g point-to-point live video important to your business or clients? Is the ability to integrate full Lotus Sametime capability within desktop applications of value? Do you feel like you should be able to do more with Lotus Sametime than bots, chatting and online conferencing? Now you can with Lotus Sametime 8. 5, the new collaboration engine. If you have built solutions on more...

Lotus Domino 8 System Administration Bootcamp This course covers the entire core Lotus Domino 8 system administration curriculum which is normally taught in 6 days in courses D8750, D87560 and D8770. While the course duration is condensed to 5 days, the course content is not condensed therefore this bootcamp offering covers the material at an accelerated pace, and could require participants to attend extended classroom hours. In this more...

Lotus Help Desk Training - Basic Troubleshooting For Domino 8 ...e to help users complete daily work using the Lotus Notes client including starting Lotus Notes, passwords, Location and Connection documents, User Preferences, IBM Lotus Sametime integration, and any other issue that can be resolved in five minutes or less. In a second-level support role, you will be challenged by more complex problems, including issues such as password security, ID more...

From Mullan Training

Database Design & Development

...t of databases - we use the technology best suited to the Client (including Access, VB/ VBA, FoxPro, FileMaker, SQL Server, etc). We sit down with the client and identify their needs, develop a prototype based on the initial specification, then refine the system as necessary. Please contact us if you would like to discuss development of a database. For additional details on us: more...

From silicon beach training

jQuery Training

jQuery is one of the most popular JavaScript libraries for web developers. This three day introdcution to jQuery training course provides developers with the tools they need to enhance the user experience within client-side web pages via Asynchronous Javascript and XML (AJAX). jQuery will let you present your data, whether your server-side is written in PHP, Java or other code, by using the latest more...

AJAX Training ...es a powerful platform for building dynamic web apps with client-side interactivity. Unlike traditional approaches where the page is reloaded with every postback, AJAX uses the JavaScript DOM, XML, and CSS to display just the content that needs to change for the user. Thie means that sites built in AJAX can react to user commands and updated when fields are completed (but before forms are more...

From RapidBI Ltd

Business Improvement Review - Accreditation Programme

...ment Review is a tool for change agents to use with their clients. Many coaches and consultants start their diagnostic process in their comfort level - but what if the cause was just outside that capability? The Business Improvement Review is a holistic business review diagnostic, designed by qualified business advisors. Each part of the review has been specially crafted by functional more...

From WWP Training Ltd

Key Account Management Maintain your relationships and increase sales The ultimate goal for any sales professional is to build and maintain a long-term relationship with their customers. The potential of such relationships is critical to any organisationa ™s success and learning how to maximise and maintain the key accounts is essential. This programme will demonstrate how to achieve success by employing a more...

From Pitman Training Centre Notting Hill

Lotus Sametime 85 Building Collaborative Communication Solutions ...g point-to-point live video important to your business or clients? Is the ability to integrate full Lotus Sametime capability within desktop applications of value? Do you feel like you should be able to do more with Lotus Sametime than bots, chatting and online conferencing? Now you can with Lotus Sametime 8. 5, the new collaboration engine. If you have built solutions on more...

Lotus Notes Domino 8.5 Building Collaborative Applications Workshop

...and non-Domino composite applications to Lotus Notes rich clients. In this workshop, you will be given hands-on experience using the Eclipse, .NSF, and xPages programming models and hear how further improvements in Lotus Domino 8. 5 builds on the breakthrough innovation started in IBM Lotus Notes 8 and Domino 8 to help you build applications more quickly and reuse existing assets as more...

Lotus Help Desk Course - Domino ...e to help users complete daily work using the Lotus Notes client including starting Lotus Notes, passwords, Location and Connection documents, User Preferences, IBM Lotus Sametime integration, and any other issue that can be resolved in five minutes or less. In a second-level support role, you will be challenged by more complex problems, including issues such as password security, ID more...

From Spectrum Training Services

Investing in Recruitment & Selection

...rong the cost of poor judgement can create morale issues, client dissatisfaction, imbalance amongst teams, and an impact on brand reputation. Recruitment is a costly and time consuming process; and it is therefore critical that the right candidate is appointed first time. This practical two day Recruitment & Selection course will provide individuals with guidance in the skills and more...

Investing in Recruitment Selection ...rong the cost of poor judgement can create morale issues, client dissatisfaction, imbalance amongst teams, and an impact on brand reputation. Recruitment is a costly and time consuming process; and it is therefore critical that the right candidate is appointed first time. This practical two day Recruitment & Selection course will provide individuals with guidance in the skills and more...

Consultancy Skills for Training and Development Professionals

...to develop your consultative selling skills to provide of client-centred tailored training solutions. If you want to understand the meaning and application of 'HR Mastery' in a personal and organisational context then this is the solution for you. Outcomes You will be able to: Choose and apply a consultancy style that builds rapport Gain entry with clients and begin the consultancy more...

Not Today Thank You! Essential Sales Skills

...ce Features, Advantages and Benefits see them from your client s perspective Stop telling and start selling Learn the SPIN Technique Seeking first to understand, then to be understood, building a scorecard of areas of customer importance Overcome and Use objections to develop the sales opportunity Critical Closes and the Yes set winning techniques guaranteed to get that yes and more...

From Cosensa Learning & Development Ltd

Advanced Selling Skills ...e buy and how you can build the business of your existing client base and the tools you can introduce to help you win new business more quickly and with greater conviction. Contents: By the end of this course each delegate will be able to: Explain the differences between marketing, selling and negotiation Control the sales interview by recognising and responding to the different ways more...

Construction Design and Management Regulations 2007 Course Objectives: The Construction (Design and Management) Regulations 2007 [CDM 2007] came into force April 1, 2007, replacing both the CDM Regulations 1994 and also the Construction (Health, Safety and Welfare) Regulations 1996. Key aims of CDM 2007 are to integrate health and safety throughout the design and management of a construction project and to discourage the unnecessary more...

Managing Contractors ...s. This is not the case. Health & safety law requires the client organisation to have some responsibility for contractor's activities. Should an accident ever occur at your premises involving a contractor, then questions will be asked of you, the contractor and the contractors' employer regarding how their activities were managed. This comprehensive one-day programme includes: - How to more...

From NobleProg - IT training courses

Agile Software Testing

This course has been created for test managers, quality assurance staff, testers, software developers, project management and management in order to explain how Agile project management frameworks (notably SCRUM) deal with testing. At the end of the course, each of the delegates will design and execute a test plan for a sample application (can be the client actual application if available) more...

Using The Internet As A Marketing Channel For Businesses

Why Focus On Using The Internet As A Marketing Channel [for Promotion & Consumption of your products and/ or services]? Your company may have a superior product in terms of Brand Recognition, Pricing & Usability however - without giving adequate attention to the path that the product takes before it end up in the hands of the end user; your organization can quickly find itself losing significant more...

Oracle Database 11g Performance Tuning

...ion * Creating Services * Using Services with Client Applications * Services and Resource Manager with EM * Service Aggregation and Tracing * Client Identifier Aggregation and Tracing * Service Performance Views Module 8. Identifying Problem SQL Statements * SQL Statement Processing Phases and Role of the Oracle Optimizer * Identifying Bad SQL, more...

From Teach Therapy

On Site Massage Seated Acupressure

This course is accredited with the Federation of Holistic Therapists On-site massage (seated acupressure) combines techniques taken from shiatsu (acupressure), Swedish & Advanced massage. The result is a unique massage experience that can be both invigorating and energising and thoroughly relaxing both mentally and physically. You will learn techniques to relax and soothe your client yet more...

Indian Head Massage - FHT Accredited

This form of massage, originating in the East several hundred years ago, works on both physical and mental states. The client doesna ™t need to undress and there is no specialist equipment of any kind, a truly mobile therapy & ideal for corporate work and also clients who may not wish to undress or may have difficulty in lying on a couch. more...

Freeing The Shoulders Massage Workshop ...echniques and effectiveness when working extensively on a clienta ™s shoulders - a very common area of stiffness and soreness. It covers specific deep massage, vibration and pressure techniques for release and re-energising of the muscles. These are allied with passive movements and dynamic stretches to promote greater ease and flexibility. The workshop covers the choice of appropriate more...

Hot Stone Massage Course

... you to offer this deeply relaxing and popular therapy to clients. Accredited with the Federation of Holistic Therapists. Venue: Express Holiday Inn Newport, situated 2 minues off the M4 at junction 28 with free all-day parking and reduced rates for our students if you need to stay over. Maximum 8 students. Course fee 110. 00 During this one day intensive course we will cover: * more...

From Skills Matter

Peter Lubbers' HTML5 WebSocket and Communication Workshop

...ication that has long been enjoyed exclusively by desktop client/ server applications. You will learn how to use the emerging standards to build scalable, mission critical real-time Web 2. 0 applications such as: * Trading System Clients * Online Betting Applications * Social Chat Solutions * Performance Monitoring Applications * RFID and GPS Tracking Applications more...

Core Gradle Build System for Java - 2 days - UK

...ting with your existing repository infrastructure. * Client Modules: Transitive dependency management without XML and remote repositories. * Strategies for dependency management. * Uploading your projecta ™s artifacts * Release Management Multi-project builds * The problem with existing multi-project build solutions. * A multi-project a hello worlda more...

Core TAPESTRY Web Application Development with TAPESTRY - 3 days - UK

... * Using Grid inside a Form Session 6: Ajax * Client Side Vs. Server Side * Ajax Requests * Progressive Enhancement * Update Effects * Component Mixins * Autocomplete Mixin * Live Editting of Keywords * ModalBox * Sending Ajax Request * Partial Update Reponse * Generating the Partial Update * Client-Side Wiring * Ajax more...

From Fast Forward Project Management

GDPM - Project Management Workshop

... can also deliver these workshops at venues chosen by the client. Course Pre Requisites It is an advantage, though not essential, if delegates have: a A project management background. a Been actively involved on projects / programmes. Further Information If you are interested in booking a course or would like to know more please contact the Fast Forward Project Management Team more...

From Highlander PLC

Flex 3 Developing Rich Client Applications

This is a 3 day course which provides experienced application developers with hands-on, practical experience using Flex. This three day course introduces developers to all the primary features of Flex they'll need to know in order to build a fully functional, well architected front end for a Rich Internet Application (RIA), and is an ideal starting point for anybody moving into Flex. more...

From Harlequin Solutions.

Web Project Management

Designed for those with limited web experience or technical knowledge who need to plan, manage and deliver web projects. This two day course covers all the fundamental areas of web development and will equip you with the knowledge you need to confidently take charge of your project. Focusing on each stage of the web production process planning, designing, building and publishing as well as a more...

From FormaServe Systems Ltd

System i Access for Windows

This classroom course teaches the product facilities of IBMs System i Access for Windows product. It covers connectivity to network personal computers and the i5 in a client server environment. Learn also, how to save yourself time by installing the product using silent install procedures. The latest features of IBM i will be demonstrated during this course. more...

Webservices on the IBM i

...velop the required Webservice components (both server and client side). This course has been developed for real-world, commercial scenarios by our expert instructors. The latest features of IBM i will be demonstrated during this course. We are dedicated to providing quality education for the IBM i. Our mission is to aid you and your staff to take advantage of new and existing more...

WDSCRdiRDp Development Tools

...client facilities and features of WDSC/ RDi. Get up to date with these new programming tools that were only available before to PC programmers! Learn how to use the features & functions of WDSC/ RDi to edit and manage your source code. Connect to your server and see how the Remote System Explorer replaces PDM. Use the LPEX PC editor, a fantastic replacement for SEU. Using the more...

RPG Subfile Programming

It is hard to imagine application development without the use of subfiles. This course teaches the methods required to use the advanced techniques of subfile programming using RPG. During the course you will be using the latest client based toolset. The latest features of IBM i will be demonstrated during this course. more...

RPG IV Refresher New Advances

This course explains the latest updates to the RPG IV programming language and how it has evolved over the latest releases. It provides a comprehensive update to this programming language. This intensive 2 day class covers a wide range of topics beginning with a summary of changes in RPG IV and concepts of the ILE environment. During the exercises, the students will use the latest more...

RPG IV ILE Programming

This course explains the concepts of the RPG IV language and how its used within ILE. It provides a comprehensive introduction to the RPG IV programming language structure and syntax, and will cover the basic concepts of the i5 Integrated Language Environment (ILE). This intensive five day class covers a wide range of topics beginning with a summary of changes in RPG IV and concepts of the more...

RPG API Programming

This course explains the concepts of using the wealth of information provided by IBM Application Program Interfaces (APIs). Learn how to use the variety of APIs including list APIs, APIs that work with user spaces, APIs to retrieve system values, job information and job queue information APIs, APIs to work with data queues, APIs for error handling and message handling, spool file APIs, and many more...

DB2 for i - Advanced Database

This classroom course teaches the advanced functionality of IBMs DB2 for i database. During the course you will be using the latest client based toolset. The latest features of IBM i will be demonstrated during this course. more...

Developing on the IBM i i5iSeries

This intense 5-day development course is recommended for those staff whose responsibilities are development, and programming maintenance, on this IBM midrange server. Write programs in the latest version of RPG and SQL, along with CL. Discuss, and learn the pro's and con's of using SQL over DDS. Learn how database performance can make your applications fly. This course provides more...

CL Programming - Advanced

This 2-day class examines the more advanced topics regarding System i Control Language (CL) programming including structured programming and API calls. During the course you will be using the latest client based toolset with the lab exercises. Learn about the processing of multiple database and display files. Additionally learn how to use the Interactive debugging facilities and client more...

From Modulus

SQL SERVER 2008 REPORTING SERVICES from Modulus Training

In this course, you will learn how to use SQL Server 2008 Reporting Services. Explore its basic architecture and gain a basic understanding of the components of SSRS 2008. You'll then explore tabular and list reports that employ datasets and data regions. As you progress you'll learn to add custom expressions, custom functions and format your reports using Visual Studio 2008 and SQL Server 2008 more...

Comprehensive Ajax for J2EE Training from Modulus Training

...del (DOM) and how to manipulate a page dynamically in the client side using JavaScript. The AJAX API is covered in details. Students will also learn how to build their own AJAX based framework which will help them write complex applications quickly. After completing this AJAX training course, the student should be able to: Understand what is AJAX and when to use AJAX. Plan the architecture more...

Comprehensive Ajax for ASPNet from Modulus Training

This training course teaches AJAX and all of its foundational technologies. XHTML and CSS2 are covered in details. Students will also learn the HTML Document Object Model (DOM) and how to manipulate a page dynamically in the client side using JavaScript. The AJAX API is covered in details. Students will also learn how to build their own AJAX based framework which will help them write complex more...

From PCC (Psychology of Culture Change) LLP

Business Diagnostix ( OOQ )

...m around the PCC business. The size and structure of the Client organisation, necessarily determines the size and time of this activity. For PCC this provides an opportunity to undertake a 'Knowledge transfer period' to maximise the benefits from the subsequent training we may offer (initial cost's deductible from future training programs), and for the client it provides a detailed insight more...

From Investment Education PLC

Fundamentals of Fails Management

...on and possible loss of reputation. It also erodes a good client relationship. It is not really surprising that clients give their highest ratings to some of the most expensive Custodians, Brokers and Banks. Cheap is often dear and dear is often cheap! Regulators are now also paying far more attention to Fails Management in assessing a companya ™s safety, security, and hence more...

From Pearlcatchers Ltd

Developing Internal Consultancy Skills

...ially in the way they manage the relationship with their client . Unfortunately, in many organisations, little, if any, training is provided that helps new starters to explore the role of the consultant, the consultancy cycle and the relationship with the client. This interactive workshop will focus on enabling delegates to develop and enhance the basic skills and knowledge required to more...

From Hands-on-Workshops Healing Institute

Anatomy Physiology and Swedish massage DUBAI

... P module is taken by home study, as are the elements on Client ethics, Health & Safety etc. The training days are entirely hands-on and practical. you will be assessed over the 3 days of training . This allows the tutor to help you address faults and correct same before they become habitual. There will also be 3 short, multiple choice questionnaire's WHAT YOU WILL LEARN ANATOMY and more...

SPA staff training DUBAI and ABU DHABI

...Whether your goal is to expand your service offerings and client base, increase revenue, or provide additional training for your professional staff, we can tailor our services to your needs. Please contact us to see how we can work with you. Hands-on-Workshops Healing Institute Established 1990 Offer training that is fully insurable and accredited by the CMA and IPTI. Reasons to train with more...

From ULearn College

Semi Permanent Eyelash Extensions ...niques to enhance the look of the eye lash, helping their client to achieve a fuller, thicker and more defined shape to the eye. Lashes are volumized allowing the wearer the freedom to wake up with luscious lashes everyday. ULearn College ensures all of our Beauty tutors are fully qualified, hugely experienced and dedicated to providing the best possible service to our students. We always more...

From Breathing Space Personal Growth Ltd

Mindfulness for Mental Health An introductory day for helping professionals (London) ...standing of Mindfulness and how it might benefit self and client care. Attendance certificates will be issued for CPD. Mindfulness teaches relaxed, moment by moment awareness of physical sensations, thoughts, feelings and external stimuli as a way of remaining focused and fully present in the face of challenge and emotional difficulty. Mindfulness has been gaining credence in the mental more...

From Fire Dragon Coaching Limited

Psychology of Excellence in Sales - 1 Day Training in Kuala Lumpur If you work in sales or negotiation, this course will teach you skills you can use to increase your success right now. On this 1-day Sales Training course we teach you easy-to-learn techniques that are simple and highly effective. Most sales people appreciate that to generate a long-standing successful career, the ability to communicate effectively with people is of great importance. And more...

From IT's Easy Software Training

Microsoft Access Intermediate

Microsoft Access is a purpose built database package designed to store things such as client details, stock and sales transactions and much more. Training starts with building simple databases and progresses to complex relational database management. more...

Microsoft Access Advanced

From Waywood Training

Key Presentation Skills Training Learn how to use your unique qualities to make interesting, engaging, memorable presentations; whatever the occasion; whatever the audience. Avoid sleepless nights. Relax because you're prepared, equipped and confident. You'll learn how to use a toolbox of skills and awareness that enhance your current strengths and how pre-talk nerves can actually help you to give better presentations, more...

From Aspect Training

AJAX and JavaScript ... a page refresh, enabling a rich and responsive web-based client, a 2. 0 web application. AJAX Training course covers AJAX related technologies including JavaScript, DOM, CSS, XML etc., focusing on Object Oriented JavaScript and the main AJAX object: XMLHttpRequest. Aspect Traininga ™s AJAX and JavaScript training course will take you through the different technologies that come together more...

ASP Introduction ...ady to write your first ASP example. Next you learn about client and server side scripting followed by sessions on variables; control structures; objects, properties and events; cookies, the all-important error handling and so on all the way up to creating a working ASP-based database application. COM+, ADO and XML are covered en route, and the result is a considered and well-constructed course more...

Microsoft Outlook Introduction Microsoft Outlook is an integrated email, diary and contact database tool for managing and organizing email messages, schedules, tasks, notes, contacts, and other information from a single location. As one of the core components of the Microsoft Office package and knowledge in this essential software is a basic requirement for people working in the modern office environment. Aspect Traininga s more...

VBScript Introduction Intermediate ...cript with Vista, Windows Server 2003, Internet Explorer, Client Side Scripting and ASP. The course also covers the many new developments to the latest version of VBScript. This course will share practical examples, hands on tutorials, and quick answers aimed at helping you take your scripting skills to the next level. The course begins with an introduction to VBScript and explains how it more...

From CTR Services - High-Risk Security and Investigations Ltd

CLOSE PROTECTION COURSE

Our SIA Licensed close protection training, is a University accredited close protection course is conducted in a structured manner covering the 15 National Occupational Standards see our (SIA Close Protection). CTR has incorporated them into a 16 day 150 hour progressive learning platform that allows reflective enhanced learning. The course is designed to teach you the theory behind protection and more...

From Epiphany Training Limited

How 20 minutes a day can boost your business

... 20 minutes each day you can increase your visibility and client base. Using social media is an economical way to do it, and if used correctly you can do so without spending all your time online. Mouse * Schedule items to go out at a set date and time without you having to be online, * Write articles that can be linked to your site but are available globally, * Get to know more...

From Brenell Training Consultants

Customer Service Training

.... Every employee represents your organisation to every client they come into contact with and what they say, how they say it and what they do leaves a lasting impression in the mind of your customers. Our customer service courses ensure everyone in your business plays their part in delivering a positive message about your organisation to your customers. Customer service training allows more...

From Futuretrend Technologies

Cemap Training

CeMAP Training: Fast track, comprehensive, absorbable training courses for CeMAP papers 1, 2, 3 exams are all available as the first steps to become a Mortgage Broker or CeMAP qualified Mortgage Advisor. During your training you will be taught how best to deliver advice according to the Financial Services Authority s best practices - ensuring an impartial and transparent level of service more...

From Lash And Thread

Eyelash Extensions Course Worthing ...reate beautiful, longer & thicker looking lashes for your client. Whether an experienced therapist or just starting out in the beauty industry this is one treatment you cana ™t afford to be without. At Lash and Thread our experienced lash technicians will give you the skills you need to succeed in this fun , exciting and extremely lucrative career. We offer Comprehensive training with more...

From Donington Training

Helping Skills

... with a stranger at a bus stop through to 10 years with a client in deep psychotherapy. It covers skills used by counsellors, psychotherapists, coaches, teachers and tutors. These are essential skills for care and health workers. They are also important skills for managers and anyone whose work involves selling, giving advice or otherwise supporting people. In addition the skills are valuable more...

Co-Counselling ...ng", that is co-counsellors take it in equal turns to be "client" and "counsellor". This is the basic "Fundamentals of Co-Counselling" course leading to membership of Co-Counselling International (CCI). Co-counselling is a highly effective self directed approach to personal development. In CCI co-counselling sessions the person in the client role is in charge. (There is a different approach more...

From Dita Consulting

Child Protection Awareness ...of child abuse, and how it may manifest itself within the client/ carer relationship. Outline of Programme On completion of the course, delegates will understand: a The following different forms of abuse: physical, sexual, emotional, financial and institutional a Self neglect and neglect by others a The possible signs/ symptoms associated with physical, sexual, emotional, more...

Safeguarding of Vulnerable People SOVA Course Title: Safeguarding of Vulnerable People (SOVA) Overview This course is aimed at raising awareness of the importance of Safeguarding Vulnerable People. Staff completing this course will be in a better position to implement their company adult protection policy and the procedures they should follow. Outline of Programme On completion of the course, delegates will understand: The more...

Mental Health and Learning Disabilities ...u will learn about: a the range of care needs of major client groups a the types of services that exist to meet client group needs and how they are organized. a the ways people can obtain care services and the barriers that can prevent people from gaining access to services. a the main work roles and skills of people who provide health, social care and early years services a more...

Care Mental Health Support Training ...u will learn about: a the range of care needs of major client groups a the types of services that exist to meet client group needs and how they are organized. a the ways people can obtain care services and the barriers that can prevent people from gaining access to services. a the main work roles and skills of people who provide health, social care and early years services a more...

From Eurika TRC

Using Skype For Meetings If you need to speak to a client face to face but are strapped for time, don't want to spend hours traveling in the car for that meeting, or perhaps your client lives abroad, then Skype is your ideal solution. more...

From Lash And Thread

Hot Stone Massage Course Sussex 1 Day Diploma ...armony with each other. The warm stones are placed on the clients body allowing the heat to penetrate the skin giving an imensley relaxing feeling to the client. This whole body treatment eases stress and tension in the mind as well as the body. Our courses are run by a highly qualified holistics therapist and trainer and are kept small to ensure the most personal training possible. more...

Eyelash Extensions Training Hove Sussex 1Day Diploma ...reate beautiful, longer & thicker looking lashes for your client. Whether an experienced therapist or just starting out in the beauty industry this is one treatment you cana ™t afford to be without. At Lash and Thread our experienced lash technicians will give you the skills you need to succeed in this fun , exciting and extremely lucrative career. We offer Comprehensive training with the more...

Nail Wraps Course Brighton Sussex Foil Nail Wraps are the latest trend to hit the nail world. These amazing foils come in a fantastic choice of designs and will last your client for weeks. On our half day course we use a variety of brands so students get to try different makes. A must have treatment for all modern salons or mobile therapists. Course accredited by The Guild of Beauty Therapists Courses are held monthly in more...

From Spearhead Training Group Ltd

Sales Support Training

...s understand what to look out for when interacting with a client and what to do when they do spot them. Similarly, the clues that indicate additional sales opportunities are discussed together with the actions delegates can take that result in a positive sales contribution. The key customer contact skills of listening, questioning and building relationships are reviewed and practiced. more...

From The Training Experts Ltd

Dealing with Challenging Behaviour People in certain working environments often face difficult and even potentially dangerous or threatening situations on a daily basis. Learning effective techniques of calming and negotiation is vital to avoid situations escalating and should always precede any physical coping strategies such as control and restraint. Delegates will explore how to recognise and assess the level of threat more...

Handling Moving of People ...lst meeting Health and Safety Regulations and maintaining client dignity at all times. It is also designed to heighten awareness and reduce workplace injuries, and protracted absences. Target Group This course is designed for any personnel within the Healthcare industry who are required to handle or move people as part of their working role. Objectives By the end of this course, more...

From TPS Services Ltd

JavaScript For Cross Browsers ...JavaScript course is aimed at anyone needing to work with client side web programming and the ability to write scripts which will work in main stream web browsers. The course starts with the basics of what JavaScript is intended to do, working through simple scripts to working with Style Sheets to perform functions such as dynamic menus, and moving images. The user will also grasp an more...

From MindSafety Limited

MindSafety 'CHANGE YOUR MIND ABOUT SAFETY' Seminar with EDDIE WOODS

Conducted as a powerful perception-changing presentation, and is an excellent 'intro' into the world of MindSafety. This event can also be supported by additional break-out 'insight' sessions covering specific topics the client may wish to focus on, such as Risk Perception or Manual Handling. more...

From Natural Sales & Presentation Skills Training

Advanced Sales Consulting - London UK

Our Advanced Sales Consulting Skills will help you to refine and develop key consultative selling and solution selling skills that are used by the world's leading consulting professionals from companies like IBM and McKinsey. You'll learn the secrets of the consulting professions, which will help you to develop closer client relationships enabling you to uncover needs at a deeper, broader level. more...

Sales Presentation Skills

...u, it may not make complete, or even partial sense to the client. Good presentation skills training for salespeople does more than teach you a few tricks, such as how to move your hands or pitch your voice. Good training will demonstrate how to define your message to the prospect in a compelling and persuasive way. Natural Training teaches you how to structure a presentation to give you more...

From Ice-Training

Conflict Management

...nflict Management courses are bespoke to the needs of the client. Whether the role is a front line security position, confrontational situations at airport check in desk for example or simply operating in an environment where there is likely be anti social behaviour - this course will be tailored to suit the specific needs of your organisation. The course is typically run over two days more...

From FitchTraining

Debt Structures Funding Products

Increase your understanding of how companies use a wide variety of funding instruments in today's market, and their impact overall credit worthiness. An intensive two day case study based workshops for credit, risk and client facing professionals to broaden and deepen understanding of funding products. more...

From Timian Training and Development

Training Trainers In Challenging Behaviour Learning Disabilities

...ser group to whom they provide that service. Our current client portfolio includes providers of education, health and social care services for children and adults with learning disabilities and mental health needs. When establishing training provision for an organisation, the course itself can be tailored to make specific reference to the organisationa ™s core policies, procedures more...

From The Bridge Media Training Limited

Apple Mac OS X Directory Services 106 ...is course focuses on both Mac OS X as a directory service client, and Mac OS X Server as a directory server. Cross platform solutions are emphasized in both instances. In working with Mac OS X you will learn how to use network accounts and Kerberos authentication with any common directory service, such as Apple's Open Directory, Microsoft's Active Directory, or an industry-standard LDAP server. more...

From Priestley Training

THE MORTGAGE SALES INTERVIEW

This course is designed to furnish new mortgage advisors with the knowledge they need to succeed in the role. The course will develop the new advisors skills in selling the additional products a client will need when they take out a mortgage such as life insurance and home contents insurance and most importantly accident and sickness insurance. more...

From MIS

Client Relationship Management Skills - Singapore Financial - Management Development/ Gen. Banking more...

Consultancy Skills For Auditors Proven communication techniques for building strong client relationships more...

From Private Equity International (PEI Media)

Private Equity Investor Relations - Hong Kong Hong Kong: 3-4 June 2010 This 2-day comprehensive and intensive training course is aimed at professionals that are positioned in the investor relations and communication functions within the private equity firm, and communications professionals who service a private equity client base. more...

Private Equity Investor Relations July London ...communications professionals who service a private equity client base. A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to more...

Private Equity Investor Relations Mumbai 25-26 August This 2-day comprehensive and intensive training course is aimed at professionals that are positioned in the investor relations and communication functions within the private equity firm, and communications professionals who service a private equity client base. more...

Private Equity Investor Relations November London ...communications professionals who service a private equity client base. A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to more...

Private Equity Investor Relations October Hong Kong ...communications professionals who service a private equity client base. A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to more...

From Tranquility Beauty School

Professional makeup training ...t fresh day looks and smokey evening eyes on yourself and clients. Cosmetics on the training days will include using top brands such as MAC and Christian Dior. You will be taught how to create various fashion, bridal, day and evening looks as well as techniques for colour correction, shading and highlighting. This course is designed for beginners or anyone who would like to refesh more...

From Global Spirit Ltd

Strategic warehouse management A 5 day instructor led course which equips delegates with the necessary skills to fully optimize the warehousing function from operational, financial, safety and security perspectives. The course can be tailored to specific client sectors and includes delegate action planning to create a fully implemetable take away warehouse strategy post the course. more...

From MSConsultants

Understanding Fund Administration

This course is designed to widen the knowledge of staff in the investment administration function and enable them to be more effective and productive in their roles. This course may be used as a follow-up to our Introduction To Investment Management course but no prior knowledge is assumed and all terms will be fully explained. Examples of real-life client reports, fund valuations and fund fact more...

From Expert Language Solutions

Foreign Language and Business Culture Training ...seas country market visits and improving existing foreign client relationships. Our carefully selected team of qualified and experienced language trainers can arrange for classes to be conducted at your convenience of time and location, in your home or workplace. We offer a range of teaching approaches at all levels, from simple conversational to in-depth classes to cover all aspects of more...

From Claybrook NLP

Practitioner Training NLP Time Line TherapyTM NLP Coaching Hypnosis ...municators - they initiated tremendous changes with their clients purely through talking. What Bandler and Grinder realised is that language has a great effect on the mind and body, hence the definition Neuro Linguistic Programming: a Neuro - How we use ou nervous system to experience the world around us. All the information that enters into our brain using: Sight - visual Sound - more...

From Impellus

Customer Service Skills Ensure that every customer contact makes the right impression. This programme is aimed at the people in your team who deal with customers but are not part of the sales process, yet whose behaviour might massively influence customer decisions. Seeing things through the lens of a customer is a key skill and will allow your people to deliver a far better customer experience in a more enjoyable more...

From Quadrant 1 International

Real Sales - For sales people who want to make a real impact on their results This unique and impactful sales programme is for progressive thinking sales people who want to make a real impact on their results. You will learn advanced people skills to build upon your current sales techniques. You will experience powerful NLP tools to create strong business relationships with existing, new and past clients. Discover how to remove personal barriers that are preventing you more...

From Holistic Dimensions

Second Degree Reiki

... them to apply advanced techniques to self-healing and to client treatments. You will learn three of the Sacred Sanskrit Symbols and their activating mantras, the essences and formula of Reiki found by Dr. Mikao Usui.. Together with these symbols you will learn the following techniques and their applications: The First Technique: Amplifies the flow of Reiki Energy. The Second more...

From MSConsultants

Investment Management Explained

...lio theory is fully explained, at is its application into client portfolios as well as practical aspects of administering portfolios and measuring investment performance. The course also covers the structure of investment firms, the relationships with external providers and follows a transaction from the front office, through the dealing process and onto settlement and custody. Case studies more...

From Academy Class

Air 101 Rookie Flex

... this course you want to of attended the Adobe Flex: Rich Client Applications or Flex Jumpstart course. If you have equivalent experience using MXML and ActionScript 3 to develop Adobe Flex applications which include the following features: data binding, user interface, container, and navigation components, custom components, in-line and scripted event handling, view states, and custom classes more...

From Beauty Etiquette.com

Salon Treatments Diploma Course ...keep cost low for the students in todaya ™s economic client without impairing service. The Course Covers: Manicure Pedicure Acrylic Nail Extension Gel Nail extension Facial Treatments Cosmetic Tanning Waxing treatments Eye enhancement - lashes and brow's Body Wrapping Indian head Massage Facial improvement massage You will receive a certificate, insurance options, H&S more...

From NBA4Business

Marketing Masterclass Programme - Developing and Managing your Brand ...le timing formats, dependent upon the requirements of the client, from short, presentation style taster sessions through to full day, fully interactive sessions, (and a few options in between). This Masterclass is aimed at marketers, directors, senior managers or partners who want to improve their marketing skills and influence the marketing approach within their organisations. These more...

Marketing Masterclass Programme - Social Media and Blogging ...le timing formats, dependent upon the requirements of the client, from short, presentation style taster sessions through to full day, fully interactive sessions, (and a few options in between). This Masterclass is aimed at marketers, directors, senior managers or partners who want to improve their marketing skills and influence the marketing approach within their organisations. These more...

Marketing Masterclass Programme - Talking the Right Language - Emotion Psychology in Marketing ...le timing formats, dependent upon the requirements of the client, from short, presentation style taster sessions through to full day, fully interactive sessions, (and a few options in between). This masterclass is aimed at marketers, directors, senior managers or partners who want to improve their marketing skills and influence the marketing approach within their organisations. These more...

Marketing Masterclass Programme - Marketing Creativity and Innovation ...le timing formats, dependent upon the requirements of the client, from short, presentation style taster sessions through to full day, fully interactive sessions, (and a few options in between). The Programme is aimed at marketers, directors, senior managers or partners who want to improve their marketing skills and influence the marketing approach within their organisations. These more...

Business Development 4 Session Workshop Programme - Coaching Effective Goal Setting Results Achievement ...le timing formats, dependent upon the requirements of the client, from short, presentation style taster sessions through to full day, fully interactive sessions, (and a few options in between). This workshop is aimed at anyone who wants to improve their performance or that of their team, this practical session will show you how to grow as an individual, in business terms and how to harness more...

Business Development 4 Session Workshop Programme - Presentation Skills Effective Confident Presentation Techniques ...le timing formats, dependent upon the requirements of the client, from short, presentation style taster sessions through to full day, fully interactive sessions, (and a few options in between). This workshop is aimed at anyone who delivers presentations or will be asked in the future to do so. Whatever your level of experience or exposure to presenting, this session will give you a new more...

Business Development 4 Session Workshop Programme - Networking with Skill Confidence ...le timing formats, dependent upon the requirements of the client, from short, presentation style taster sessions through to full day, fully interactive sessions, (and a few options in between). This workshop is aimed at anyone who represents the business externally, this session will show you how to be a much more effective networker, whilst improving your confidence and performance levels more...

Business Development 4 Session Workshop Programme - Building Business Development Success ...le timing formats, dependent upon the requirements of the client, from short, presentation style taster sessions through to full day, fully interactive sessions, (and a few options in between). This workshop is aimed at Partners, Associates, Sales, Business Development, Account Management, Client Development Representatives & Customer Service Representatives, this session sets out how to more...

Sales Development 4 Day Workshop Programme - Face to Face Selling Closing ...sary. This course is suitable for anyone involved in a client facing role where they have to arrange and/ or attend meetings or client presentations, whether in a sales capacity for new business, for client review purposes or in a customer or client service role. If you are seeking to improve your meeting effectiveness, take more control and manage more assertively, if you are looking to more...

Sales Development 4 Day Workshop Programme - Client Management Leveraging the Relationship ...sary. This course is suitable for anyone involved in a client facing or client management role with responsibility for relationship development, sales and business development and growing revenues from the client base. If you are seeking to protect your hard won contracts, to develop new business streams and revenues from existing clients and to develop and protect your sustainable more...

From UK Trainstation

Essential sales skills ...eparation a what needs to be done before contacting the client, including generating the right leads and being the expert in your market. a Introduction a including getting past the gate keeper and gaining credibility. a Fact find a delegates will learn active questioning and listening skills. a Presenting a with the knowledge you have gained about your clients, delegates will more...

From The Experience Network

PASS - RC

PASS-RC is a comprehensive 2 day intensive training course covering the key skills needed in a competitive recruitment market and is suitable for all recruitment personnel (Resourcers, Consultants & Managers). The course is a comprised of several targeted modules with each module designed around a specific core skill. Immediate impact As it is a comprehensive 1 day intensive training course more...

From Intelligent Training International Limited

Defensive Driver Training ...nefit the overall service, that you are able to give your Client. Our course is aimed at reducing not only the loss of personnel and vehicle by road traffic incidents, hi-jack or ambush, but will also go a long way to educate the workforce as to the real dangers of terrorist and criminal activities and help them to recognise a potential situation before it develops. The course content will more...

From Impart IT Training

Ruby Programming This course covers the fundamental components of the Ruby Programming Language. Emphasis is placed on the object oriented aspects of Ruby. Topics include arrays, hashes, regular expressions, io, exceptions, modules, and applications areas such as CGI, client/ server, and network programming. more...

From Food@Work Ltd

Team Building through Cooking ...m building, bonding, reward, management delevelopment and client entertainment. Event duration varies from evening events (networking, client entertainment) through to 2.5 day management development events. The events are co-facilitatied by professional chefs and learning experts, and run/managed by our experienced event hosts. The programme can also be integrated into existing graduate, more...

From Rachael Whittle Associates

Training for Sales Professionals

...to the foundation training available. It is usual that a client may have additional requirements to these and therefore a more bespoke training package would be more appropriate. Again, to ensure quality training is delivered, Rachael will work in partnership with you to design a training programme that meets your exact needs and specifications. Communication Skills Presentation Skills more...

Training for first line managers

From Academy Class

Flex 2: Developing Rich Client Applications - Adobe Authorised Training

Course Summary Flex 2: Developing Rich Internet Client Applications Level 1 provides experienced application developers with hands-on, practical experience using Flex. This three day course introduces developers to all the primary features of Flex they ll need to know in order to build a fully functional, well architected front end for a Rich Internet Application (RIA). more...

From Bryce Care Training Services Ltd

Moving and Handling in the Care Home

This training course examines one of the most dangerous tasks that staff can undertake. More nurses and care staff suffer manual handling injuries each year than any other group of workers. Yet the moving of people is fundamental to the work of a care home. more...

From PSD Training

14 Day 168 hour Personal Security Detail High Risk Close Protection

The PSD Training 14 day course is aimed at anyone who is applying to work in High Risk situations, such as Iraq. It's a "full on" TACTICS course, teaching you British Tactics If you are intent on deploying to places such as Iraq, you need quality training, you live and learn from operators who work there. We can teach you what happens, how to deal with it and most of all, how to stay alive and more...

From Kwintessential

Cross Cultural Communication Training

London, UK based cross cultural communications consultancy providing cross cultural training courses for executives, managers, HR staff, expatriates and general business personnel. Courses are tailor made to suit the needs of every client. more...