Instructor Led Client Relation Responsibility Training
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 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Comprehensive Real Estate Management
The content of the course:
1.) Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management)
- Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management)
- Real Estate Management: An Introduction
- Deconstructing real estate management
- Factors constituting an effective real estate management;
- The Role of Real Estate
more...
Comprehensive Real Estate Management
The content of the course:
1.) Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management)
- Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management)
- Real Estate Management: An Introduction
- Deconstructing real estate management
- Factors constituting an effective real estate management;
- The Role of Real Estate
more...
Managerial Facilitation of Value-Added Customer Service Excellence Course
...ents
- Who Has Customer/ Client Relation And Customer/ Client Relation Responsibility?
- Maintaining A Generalised Client Information System
- Dealing With Sensitive Situations: Confidentiality VS Disclosure
3. DEALING WITH AN IRATE CLIENT: UNDERSTANDING CLIENTS FRUSTRATION
- Improving Worker-Client Relation
- Dealing With a The Irate Customer/ Client.
- Communication:
more...
...ents
- Who Has Customer/ Client Relation And Customer/ Client Relation Responsibility?
- Maintaining A Generalised Client Information System
- Dealing With Sensitive Situations: Confidentiality VS Disclosure
3. DEALING WITH AN IRATE CLIENT: UNDERSTANDING CLIENTS FRUSTRATION
- Improving Worker-Client Relation
- Dealing With a The Irate Customer/ Client.
- Communication:
more...
Client or Customer Care
By the conclusion of the specific learning & development activities, delegates will be able to:
1. Demonstrate an understanding of value of front-line staff to organisational effectiveness;
2. Exhibit competence in fundamental aspects of customer/ client service - incorporating sensitivity to clientsa ™ needs;
3. Exhibit a a functionala ™ level of interpersonal relationship;
4.
more...
By the conclusion of the specific learning & development activities, delegates will be able to:
1. Demonstrate an understanding of value of front-line staff to organisational effectiveness;
2. Exhibit competence in fundamental aspects of customer/ client service - incorporating sensitivity to clientsa ™ needs;
3. Exhibit a a functionala ™ level of interpersonal relationship;
4.
more...
