Instructor Led Clients Training in Lancashire, uk

Presentation Skills for Beginners This session is aimed specifically at those who have never presented before, those who have tried and have been left mentally scarred by their experience and those who simply just want to build up their confidence. The course focuses on all of the key ingredients needed to carry out a successful presention from preparation through to answering audience questions The course is a must for  more...

Equality and Diversity ... Diversity & Equality - its implications for you and your clients a Recognising the impact of our prejudices a Nine protected Characteristics a Seven definitions of discrimination a Equality Act 2010 - key changes a Maternity & Paternity a Harassment, Victimisation & Bullying a Practical adjustments to reduce discrimination In addition to this  more...

Recruitment and Selection Appointing the right people is a fundamental ingredient for the success of any organisation together with being the beginning of a significant period of investment. By getting the process right it can lead to low turnover and high productivity, haphazard recruitment selection, on the other hand has serious implications for the success of the organisation. This course aims to equip you with the  more...

Assertiveness and Confidence Building I am sure that all of us would like to be more assertive at times? Being assertive is a great behavioural characteristic to have and this course is aimed at everyone across all levels of business who would like to move away from being passive or agressive and into the world of assertion. The session will provide you with lots of practical and realistic tools that you can use to reduce the  more...

Having difficult conversations We have conversations everyday but every now and then we have to have a difficult conversation and these are never easy. This course tackles difficult conversations head on. We will introduce you to numerous practical methods and techniques that will ensure you approach every potentially difficult conversation proactively and assertively. This course is suitable for new and existing Managers. All  more...

Managing Performance It may be comforting to know that the vast majority of managers find managing team and individual performance not only challenging but also time consuming. This 1 day course has been designed to address all things 'performance' from setting SMART objectives through to managing team expectations. This course is aimed at both new and existing managers. All our courses are delivered at the clients  more...

Managing Sickness and Absence Absence costs the country around 12 billion a year - that equates to approx 495 per employee and so it is vital that Management at all levels are equiped with the neccessary skills needed to effectively manage absence of all types. This practical 1 day course aims to face this topic head on. We will provide you with numerous practical and realistic tools that will enable you to confidently  more...