Online Clients eLearning - Training Resources

Creating Popular Web Content (Master Class)-Self Directed ...ou. Develop a deep portfolio to show future employers and clients You?ll see how each genre has evolved as a virtual conversation between thousands of users, and thousands of writers, over time. Each element in the standard structure responds to a particular type of question asked by a lot of users. When you understand the give-and-take of this exchange, you can write the individual components  more...

Ethics and the Law ...ethical behavior, because of the duties they owe to their clients and to the legal system. They have access to clients` information or property or to information disclosed with an expectation of confidentiality. Therefore, attorneys and paralegals need to appreciate the degree to which they have a duty to act so as best to serve a client`s interests and to advance the interests of justice. For  more...

Brilliant Business Writing and Communication ... writing, and worry that the impression they`re making on clients and coworkers is anything but positive. It`s time to change all that. Designed explicitly for people in the business world, this course guides students through the principles and practices of effective communication. Students learn about writing approaches, grammar, clarity, precision, style, and more, while also understanding  more...

Selling the Way Your Customer Buys Learn how to read your clients,adapt your presentation and build a solid business relationship.  more...

How to Build And Maintain Rapport With Your Clients ...clients and get beyond small talk. Whether it`s a salesperson with customer, manager with employee, teacher with student or parent with child, rapport skills are the foundation for successful communications. As we think of rapport being a degree of harmony that we have with someone, it takes on powerful dimensions in developing relationships. And when a person is responsive to you and your  more...

Creating Popular Web Content (Master Class) ...ou. Develop a deep portfolio to show future employers and clients You?ll see how each genre has evolved as a virtual conversation between thousands of users, and thousands of writers, over time. Each element in the standard structure responds to a particular type of question asked by a lot of users. When you understand the give-and-take of this exchange, you can write the individual components  more...

Writing for Business Professionals ...and TCP/IP routing and configuration. He has trained many clients on use of Technology and trains in a classroom and lecture environment on how to install and administer Windows NT/2000/2003. His experience in the deployment of operating systems and applications as well as controlling and maintaining user environments and data is extensive. Joe has taught at Microsoft Authorized Technical  more...

Spanish for Health Professionals (Intermediate) Self-Directed A su salud! (To Your Health!) is an exciting and groundbreaking intermediate-level Spanish program for students and practicing health-care professionals. A su salud! promotes Spanish competency in language as well as cultural awareness of the Latino immigrant community through the use of broadcast-quality dramatic video and numerous imaginative interactive exercises. ?A su salud! (To Your  more...

Moving from Trainer to Performance Consultant ...reer is an exciting time. Now is your chance to help your clients with their overall abilities, not just a few key skills. The move from being a trainer to becoming a performance consultant can be difficult if you aren t aware of certain strategies and tips. This course will help you identify the steps to gaining the skills you need while building your client base. There are job aids, tools,  more...

Manufactured Housing Appraisal/Valuation Course This course will teach each student how to determine the value of a Manufactured Home, using the NADA Manufactured Housing Guide and other methods. This course is designed to allow you to sit for various exams that may lead to Certification. Successful completion of this course will enable the graduate to prepare for various exams that may lead to becoming a Certified Manufactured Home Appraiser.  more...

Expert Certificate Course in Medical Billing ...marketing knowledge will prove valuable when dealing with clients. Welcome to our Expert Certificate Medical Billing course All modules in the Medical Billing courses are comprised of teaching materials and exercises, plus online testing, all of which can be easily accessed at the student?s convenience. A typical time frame for completion is listed beside each module based upon a part time  more...

Customer Astonishment: The Commitment to World-Class Customer Care ...ent that have helped to transform many organizations. His clients range from federal government agencies to Fortune 500 companies to small and rapidly growing firms in all industries. He is the author of eight books. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in  more...

AutoCAD 2006 2D ...s. She is also the president of a consulting firm and her clients include architects, engineers, hospitals, universities, corporations, and government agencies. Enroll today in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in  more...

AutoCAD 2006 3D ...s. She is also the president of a consulting firm and her clients include architects, engineers, hospitals, universities, corporations, and government agencies. Enroll today in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in  more...

Accounting In An Hour ... due diligence advisory work for individual and corporate clients and also pursues real estate and small business purchase opportunities. In An Hour, LLC is a international provider of online accounting courses. The course that awaits you is the result of years of development and thoughtful feedback. I can?t begin to tell you how proud I am of this short program and the impact it?s having on  more...

Basics of Organizational Communication ...and TCP/IP routing and configuration. He has trained many clients on use of Technology and trains in a classroom and lecture environment on how to install and administer Windows NT/2000/2003. His experience in the deployment of operating systems and applications as well as controlling and maintaining user environments and data is extensive. Joe has taught at Microsoft Authorized Technical  more...

Adobe CS3 Web Design: Workflow Adobe CS3 Web Design: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Basic SAP System Administration ... logs and dump analysis - learn to create, copy, delete clients Release: ECC 6. 0 (newest SAP release) Audience: - System Administrators Prerequisite: - Basic SAP skills (SAP101) - A general understanding of SAP terms Exam & Certificate: - approx. 25 questions - Certificate of Completion CPE credits: 6. 0 Includes: - 12 lessons, approx. 6 hours course  more...

Windows Server 2003 Securing Clients To outline the processes and considerations for securing client machines and securing remote access  more...

Sales Communications Foundations William Safire, a columnist for the New York Times, said, "To communicate, put your thoughts in order; give them a purpose; use them to persuade, to instruct, to discover, to seduce." This is true especially for the sales professional. As a sales professional, you are a professional persuader. You must possess the communications skills to effectively instruct your prospective customers and help  more...

Overcoming Difficult Service Situations ...u'll practice strategies that de-escalate confrontational clients. Admitting mistakes is an easy concept, but for most people, it's not so easy to do. This training adds just enough sugar to make the medicine go down, helps us let go of our egos or our fear of being wrong, and accept responsibility for errors. Though it's not appropriate to tell a customer to "chill out", there are some easy to  more...

The Customer s Voice Ralph Waldo Emerson once wrote, "Make yourself necessary to somebody." In today's competitive marketplace, it's important to make yourself and your company necessary to a lot of "somebodys". Those somebodys are your customers. This course provides the tools to learn all that you can about your customers. The focus is on recognizing and ultimately anticipating customer expectations. There are any  more...

Improving Your Cross-cultural Communications ...clients based over 3,000 miles away. You've never spoken with them before and you're not sure what response you'll get. This is a familiar situation that is played out daily in many organizations around the world. How many times have you found yourself in this situation?Thankfully, there are things you can do to improve your cross-cultural communications and ensure that your clients or  more...

Essentials of External Consulting You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role.What do external consultants really do? Although they may work in a variety of disciplines, clearly  more...

The Client-Consultant Relationship ...clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization, and build teams  more...

Diagnosing and Planning Your success as a consultant depends on your ability to diagnose each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the  more...

Managing Delivery ...clients is the most important thing you do as an external consultant. Everything else--the selling and the fighting to win the contract--stands for nothing if you fail to deliver outstanding results time and time again. To keep your reputation intact, delivering to time, quality, and budget is the very least that you must achieve. To ensure that clients remain enthusiastic about what you can  more...

Establishing a Relationship with Internal Clients ...clients are internal to your organization, you still need to spend time getting to know them, and understanding what it is they require from you.When you are dealing with internal clients, there may be a temptation to think you know everything about them, and about the project. This course will stop you from making that mistake. It will enable you to understand your clients' needs clearly, in  more...

A Workable Solution for Internal Clients One of the many challenges of working as an internal consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You  more...

The Technical Professional as Internal Consultant Traditionally, consultants have been seen as experts outside an organization who are hired to appraise a situation and recommend paths toward improvement. These agents of change may be brought in to downsize a company, recommend efficiency improvements, recommend ways to improve employee morale, or facilitate other changes. Today, companies are selecting technical professionals within the  more...

Using Data as a Technical Professional Consultant As a technical professional, you may have relied on reports from subordinates or your own observations and research for information. While the information garnered in these ways is still useful, in your role as an internal consultant, you may have to develop surveys or conduct interviews with individuals or groups in order to quickly collect the data pertinent to your current project. In addition,  more...

Relationship Management - Preparing the Client Relationship ...ut as a trusted advisor. You will learn what unique needs clients have as a result of the Information Age and the importance that trust plays in turning clients into loyal customers. You will also learn what specific roles you must fulfill to become a client's trusted advisor and how your emotional intelligence will assist you in the process. Finally, you will learn how to identify who you  more...

Responding to Clients and Errors in ASP NET To demonstrate how to create a Web Form using Visual C#  more...

Building Web Services and Web Service Clients with Microsoft NET To demonstrate how to build a web service and web service clients in .NET  more...

Building Web Services and Web-Service Clients with Microsoft NET To build a web service and web-service clients in .NET  more...

Windows Vista Users and Groups The use of user and group accounts is fundamental in any network environment for both security and ease of administration. This course describes the types of user and group accounts available for Windows Vista clients, explains how to manage them, and covers best practices for their use.  more...

Installation of ISA Server 2000 To demonstrate how to install ISA Server on a computer running Microsoft Windows 2000 Server and configure web proxy, firewall, and SecureNAT clients  more...

Installation of ISA Server 2004 To demonstrate how to install ISA Server 2004 and configure web proxy, firewall, and SecureNAT clients  more...

ISA Server 2004 Management and Clientele To demonstrate how to install ISA Server 2004 clients and to secure and maintain ISA Server 2004  more...

Project Server 2003 Deploying Client Software To install and configure Project Server 2003 clients  more...

Microsoft SMS 2003 Installing and Configuring Clients To explain how to install and configure clients  more...

Application Implementation To describe how to set up a Domino 6 server, configure a web site, and configure applications for offline access by web clients  more...

Linux Networking Configuration To describe techniques for configuring network clients and DNS services  more...

Introduction to Auditing ... function? First and foremost, auditing is a way in which clients and businesses in a global marketplace are able to ensure quality, consistency, efficiency and reliable financial reports. This course will familiarize you with the basic terminologies, concepts, and approaches to performing a quality audit. You will develop your knowledge of what audits are, how they are conducted, how they are  more...

Knowledge as Capital Times are changing. No longer is a company valued on just its physical assets and income streams. A quick look at many Internet focused organizations points to a basic fact: There is a new kind of asset being valued in our economy. That asset is knowledge, the intellectual capital of the organization. The high potential return of leveraging the knowledge capital of an organization has led to  more...

Getting Started--Administrative Support ...interpersonal skills that help them deal effectively with clients, visitors, and other office professionals. They must also manage their time effectively to function successfully. This course takes you through the process of managing your own professional productivity. You will learn about the changing role of the administrative support professionals, the professional practices common to  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations Course Overview This is the second course in a two part series that presents students with both theoretical and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course covers server security, configuring packet filtering and IP routing, and configuring application filters and server  more...

ISA Server 2000 Part 1 Setup Access Policies ...Installing ISA, and Installing and Configuring ISA server clients. Students will learn how to create access policies, enabling secure Internet access, configuring caching, and configuring cache policy and settings. Learn To • Identify benefits of ISA Server 2000. • Match caching methods with their functions. • Identify characteristics of firewalls. • Identify  more...

ISA Server 2000 Part 1 Setup Access Policies ...Installing ISA, and Installing and Configuring ISA server clients. Students will learn how to create access policies, enabling secure Internet access, configuring caching, and configuring cache policy and settings. Learn To • Identify benefits of ISA Server 2000. • Match caching methods with their functions. • Identify characteristics of firewalls. • Identify  more...

ISA Server 2000 Curriculum ...installing ISA, and installing and configuring ISA server clients. Additionally, this curriculum will cover how to create access policies, enabling secure Internet access, configuring caching, and configuring cache policy and settings. This curriculum consists of two Skill Builder courses: Course 74110 Microsoft ISA Server 2000 Part 1: Setup and Access Policies Course 74111 Microsoft ISA Server  more...

ISA Server 2000 Curriculum ...installing ISA, and installing and configuring ISA server clients. Additionally, this curriculum will cover how to create access policies, enabling secure Internet access, configuring caching, and configuring cache policy and settings. This curriculum consists of two Skill Builder courses: Course 74110 Microsoft ISA Server 2000 Part 1: Setup and Access Policies Course 74111 Microsoft ISA Server  more...

Enterprise Connectivity with J2EE V1 4 EJB Entity Beans ...earning Time: 4 hours Objectives: Unit 1: EJB Clients (2 hours) Identify the code for declaring and using an EJB reference for accessing an EJB. Identify features of the ejb-client JAR file. Identify features of J2EE application clients. Unit 2: Entity Beans (2 hours) Identify the type of bean and the reason why it should be used to create a specified component in  more...

Enterprise Connectivity with J2EE V1 4 EJB Entity Beans ...earning Time: 4 hours Objectives: Unit 1: EJB Clients (2 hours) Identify the code for declaring and using an EJB reference for accessing an EJB. Identify features of the ejb-client JAR file. Identify features of J2EE application clients. Unit 2: Entity Beans (2 hours) Identify the type of bean and the reason why it should be used to create a specified component in  more...

IBM DB2 Universal Database V6 1--Fundamentals ...f the Satellite Administration Center. Match the DB2 UDB clients with their functions. Match the communication protocols that DB2 supports with their associated platform environments. Identify which DB2 Connect product to use given a specific scenario. Match the DB2 UDB products with their functions. Install a DB2 UDB server given system specifications. Identify tasks performed to verify  more...

IBM DB2 Universal Database V6 1--Fundamentals ...f the Satellite Administration Center. Match the DB2 UDB clients with their functions. Match the communication protocols that DB2 supports with their associated platform environments. Identify which DB2 Connect product to use given a specific scenario. Match the DB2 UDB products with their functions. Install a DB2 UDB server given system specifications. Identify tasks performed to verify  more...

Exchange 2000 Infrastructure Design--Part 2 ...our client's needs and determining which of the many mail clients available makes the most sense for your organization. L earn To: Identify the connectivity features of the Active Directory Exchange environment. Identify the features of the DNS configuration for Exchange 2000 Server. Identify methods of troubleshooting DNS name resolution problems. Identify the features of  more...

Exchange 2000 Server--Part 4 Connectivity ... Configure Outlook 2000. Configure Outlook Web Access clients. Configure Post Office Protocol version 3 (POP3) clients. Identify the new features of public folders in Exchange 2000 Server. Identify the features of the System Manager and Outlook 2000 Properties dialog boxes used to configure public folders. Identify the features in Exchange 2000 Server that supports multiple public  more...

Exchange 2000 Server--Part 2 Configuring ...non-Secure/Multipurpose Internet Mail Extensions (S/MIME) clients. Publish an external certificate to a Group Policy Object (GPO) in a domain. Configure incoming connections. Configure outgoing connections. Enable message filtering on a virtual server. Identify the types of attack that e-mail systems are susceptible to. Identify the features of Bridgehead Servers. Identify the methods  more...

Exchange 2000 Server--Part 1 Installing ...phasis will be placed on deploying different varieties of clients. L earn To: Identify the features of Active Directory (AD). Identify the enhancements in Exchange 2000 Server that make it easier to administer. Identify the messaging features of Exchange 2000 Server. Identify the hardware and software requirements for Exchange 2000 Server. Calculate the hardware requirements  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices ...d knowledge needed to install and configure GroupWise 5.5 clients as well as work with both single and multiple post office systems. L earn To: Teach the installation process for the GroupWise client. Identify installation strategies, the installation, the configuration of the workstations, and the maintenance of the software. Configure messaging for a single post office. Build  more...

GroupWise 5 5 Administration Curriculum The Novell GroupWise 5.5 Administration Curriculum includes the following courses: Novell GroupWise 5.5 Admin. Part 1--System Fundamentals Novell GroupWise 5.5 Admin. Part 2--Clients & Post Offices Novell GroupWise 5.5 Admin. Part 3--System Maintenance To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt ...inal Services; and remotely configure options for the RIS clients on the server and configure the Terminal client. L earn To: Identify the components of Network Address Translation (NAT) and the procedures for adding the NAT protocol. Add an interface to Network Address Translation (NAT) to a computer running Windows 2000 server. Configure NAT properties and NAT interface. Install  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt ...inal Services; and remotely configure options for the RIS clients on the server and configure the Terminal client. L earn To: Identify the components of Network Address Translation (NAT) and the procedures for adding the NAT protocol. Add an interface to Network Address Translation (NAT) to a computer running Windows 2000 server. Configure NAT properties and NAT interface. Install  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access ...ed. Configure authentication protocols for remote access clients by using the Properties dialog box of the server. Configure a remote access server for RADIUS authentication by using the Routing and Remote Access console. Configure encryption protocols by using the Routing and Remote Access console. Match the remote access policy components with the scenarios in which they are used. Create  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access Course Overview This is the second course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ..., and monitor DHCP servers; troubleshoot DHCP servers and clients; and configure and manage WINS servers and clients. L earn To: Identify DHCP concepts in detail. Identify procedures to configure, manage and monitor DHCP servers and clients. Troubleshoot DHCP servers and clients. Install, configure and manage DNS servers and clients. Identify zones, DNS integration with DHCP,  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ..., and monitor DHCP servers; troubleshoot DHCP servers and clients; and configure and manage WINS servers and clients. L earn To: Identify DHCP concepts in detail. Identify procedures to configure, manage and monitor DHCP servers and clients. Troubleshoot DHCP servers and clients. Install, configure and manage DNS servers and clients. Identify zones, DNS integration with DHCP,  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 2 ...guidelines for configuring IP addresses for allocating to clients in a multiple DHCP environment. Identify the implementation considerations for installing DHCP. Identify the requirements for implementing DHCP. Determine the network adapter card address from the DHCP server. Install the DHCP Server Service on the DHCP server. Create a DHCP scope that consists of one IP addrss with an  more...

Lotus Domino R5 Sys Admin Part 2 Replication Mail Routing Basics Strategies ...g procedure for a specified situation. Identify the mail clients supported in Domino mail routing. Identify the servers in a domain that can be included in Notes Named Network. Identify the mail routing procedure between Notes servers located in different domains and Notes Named Networks. Identify the procedure in which mail is routed between Domino servers that use SMTP. Identify the  more...

Windows NT Server 4 0 Installation Configuration - Part 2 ... a specified server. Configure the RAS server to support clients using the TCP/IP protocol. Configure the RAS server to support clients using the NWLink IPW protocol. Configure the RAS server to support clients using the NetBEUI Protocol. Install Point To Point Tunneling Protocol on a RAS server. Configure the RAS server to enable PPTP filtering. Manage dialing RAS permissions. Configure  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 1 ... release process. Configure the renewal interval of WINS clients to a specified time limit using the WINS manager. Identify the cause of the network traffic in a file session. Sequence the steps that take place to establish a file session in a Windows NT environment. Identify the frames generated in a session connection. Identify the frames generated during session termination process.  more...

Windows NT 4 0 Core Technologies Support - Part 4 ...n. Identify tools to administer NT Servers from various clients and configure Windows NT for client computers. Replicate directories using the Directory Replicator service and synchronize files using the My Briefcase utility. Monitor system performance using the Performance Monitor and use the various Windows NT utilities to monitor system information. Identify bottlenecks and  more...

Lotus Domino R5 Development Curriculum The Lotus Notes Domino R5 Development Curriculum includes the following courses: Lotus Domino R5 Development Part 1: Basic Concepts Lotus Domino R5 Development Part 2: Application Devel. Fundamentals Lotus Domino R5 Development Part 3: Creating User Interfaces Lotus Domino R5 Development Part 4: Making Your Application Run Lotus Domino R5 Development Part 5: Adv. Application Development  more...

Lotus Domino R5 Development Part 8 Application Architecture ...dentify the application design considerations for browser clients. Identify the situation in which a specific replication strategy will yield the best performance. Identify the probable causes that can lead to a specific problem when using Domino. Unit 2: Application Maintenance and Distribution Duration: 3 - 4 Hour(s) Identify the benefits of upgrading to Domino R5 in an  more...

SAP R 3 System Management Advanced Administration CCMS ...ort Options. Transporting a Transport Request. Creating Clients. Client Copy. Client Export. Client Import. Transport Options Overview. Unit 2: CCMS Duration: 3 - 4 Hour(s) Introduction to the CCMS. CCMS Overview. Tasks and Objectives. Performance Monitoring. Monitoring Overview. System Response Times. Workload Analysis Monitor (ST03). SAP Buffer Monitor (ST02).  more...

SAP R 3 SD Overview and Master Data Course Overview The purpose of this course is to provide detailed knowledge of the structure, features and functionality within SAP R/3 SD, including SD Master Data and the skills to work with Master Data. The course will use practical examples to illustrate functions and Master Data. L earn To: Document flow within the company. Functional elements within SD. Organizational  more...

SAP R 3 v4 0 Retail Order Management via Distribution Center ... possible process chain, between a retail company and its clients. L earn To: The Retail Process. Basic scenario and related processes. Delivery Scheduling. Subsequent Settlement. C ontent Emphasis Skills-Based A udience All those involved in the use of SAP R/3 for Retail tasks. IT Support staff and SAP Project Team members needing training in the use of Retail  more...

Exchange Server 5 5 Design Implementation - Part 1 ...e functionality provided by the communication between the clients and the core components. Identify the functionality provided by the additional components of Exchange Server when they communicate with other components. Sequence the steps for a single-server message flow between clients. Unit 3: Exchange Server Organizational Design Duration: 2 Hour(s) Identify the guidelines to be  more...

Exchange Server 5 5 Concepts and Administration - Part 2 ...) Course Contents Unit 1: Deploying Exchange Server Clients Duration: 1 - 2 Hour(s) Identify the tasks that can be performed by using Outlook. Identify the tasks that can be performed by using Outlook for Windows 3.x. Identify the tasks that can be performed by using Outlook for Macintosh. Identify the tasks that can be performed by using Outlook Express. Identify the tasks  more...

Exchange Server 5 5 Concepts and Administration - Part 1 ... purpose of the communication between the Exchange Server clients and core components. Identify the purpose of the communication initiated by the additional components. Sequence the steps for a single-server message flow between clients. Identify the functions of the Administrator Program. Match the objects in the Exchange Server Organizational hierarchy represented in the Administrator  more...

Visual C 6 0 Designing Implementing Distributed Applications - Part 1 ...t Object Model (COM) components. Create COM servers and clients. Implement advanced COM tasks and active documents. Create components and packages that support transactions and asynchronous processing. C ontent Emphasis Skills-Based A udience This course is designed for programmers looking to develop applications using MFC library and Microsoft Visual C++. Participants  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 4 Course Overview This is the fourth course in a five part series that will provide programmers with the basic skills to build three-tier client/server solutions. L earn To: Identify the ACID properties of an Microsoft Transaction Server (MTS) transaction. Build MTS components using various Visual Basic methods. Identify the different types of MTS errors and debug MTS components.  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 1 ...ment an interface in a class. Implement polymorphism for clients. Implement multiple interfaces in a class. Access an interface from a client. Identify the type of binding that should be implemented in a given situation. Add the code used to trap errors that are generated when an interface is accessed from a class. Unit 3: Component Object Model Duration: 2 Hour(s) Identify how  more...

Sales Skills The Fundamentals ... Follow four rules for speaking with clients. Audience Individuals who want to learn how to establish themselves in the field of sales. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information  more...

Sales Skills Prospecting Addressing Needs ...actices. They will also learn how to research prospective clients, how to apply guidelines for making a sales call, and how to build a sales network. In addition, they will learn how to create win-win situations when finding solutions for clients. Learn To Implement the six steps of the sales process. Perform four specific actions  more...

Sales Skills Overcoming Obstacles ... Complete a key-issues matrix when speaking to clients. Ask specific questions to help them understand clients' decision-making practices. Complete nine steps when creating a sales presentation. Create presentations that are persuasive, stimulating, focused, and flexible.  more...

Sales Skills Gaining Customer Commitment ...establish credibility and develop relationships with your clients, as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need, how to determine which stage of need a client is in, and how to help clients envision themselves benefiting from your product or service. In addition, you will learn what to do if your product or service  more...

Sales Skills Developing a Winning Strategy ...what questions you should ask when planning solutions for clients. In addition, you will learn the steps to take to help clients find solutions to their needs. Learn To Complete a SWOT matrix. Choose appropriate clients for an advisory panel. Narrow the field of prospective clients.  more...

Sales Skills Effectively Closing a Sale ...ffectively Closing a Sale, you will learn how to focus on clients' key issues when speaking to them, why product demonstrations are beneficial, and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals, how to respond to resistance, and what to do if a sales meeting becomes uncomfortable. In addition, you will learn when to close during a sales  more...

Professional Selling Over the Phone Preparation Strategies ... a Angelo, and Maggie Roberts to follow up on potential clients. At a recent trade show, you and your team demonstrated one of your division a a s newest advancements in Internet security: hacker prevention and insurance. The demonstrations and displays set up by you and your team during the tradeshow generated positive feedback and hundreds of potential clients. You brought back with you  more...

IIS 4 0 Creating Configuring a Web Server - Part 1 ...nents of IIS 4.0 with the type of support they provide to clients. Match the HTTP 1.1 features of IIS 4.0 with the tasks that they enable on the server. Match the services that enable an integrated setup and administrations of IIS 4.0 with their features. Identify the features that support development and deployment of the Web-based applications of IIS 4.0. Identify the features that enable  more...

International Business Essentials Conducting Business in Europe ...ies. Success entails agreement on the part of your German clients to discuss merger with Icon. Unit 2: France (0.5 - 1 hour) Identify historical, political, and religious characteristics of France. Identify ways that France's orientation toward time impacts negotiations. Identify ways that France's orientation toward power impacts negotiations. Follow guidelines for avoiding  more...

Windows 2000 Network--Designing Security Part 2 Sec Local Network ...uthentication strategy for integration with non-Microsoft clients. L earn To: Identify how to secure files, folders, and printers in a network by using access permissions. Create an EFS strategy, a backup plan, and an audit policy. Identify the security settings for a kiosk and a portable computer. Design DNS, RIS, and SNMP security. Design a network data protection strategy  more...

Windows 2000 Network--Designing Security Part 2 Sec Local Network ...uthentication strategy for integration with non-Microsoft clients. L earn To: Identify how to secure files, folders, and printers in a network by using access permissions. Create an EFS strategy, a backup plan, and an audit policy. Identify the security settings for a kiosk and a portable computer. Design DNS, RIS, and SNMP security. Design a network data protection strategy  more...

Oracle Database 10g New Features for Administrators Part 5 Oracle Database 10g is designed for enterprise grid computing. It is the most flexible and cost-effective way to manage enterprise information. Oracle Database 10g supports the Oracle vision of creating a self-aware, self-learning, and completely self-managing database. This course covers new features of Oracle Database 10g such as automatic storage management, upgrade methods, RMAN backup, flash  more...

IBM DB2 Universal Database V6 1--Fundamentals ...f the Satellite Administration Center. Match the DB2 UDB clients with their functions. Match the communication protocols that DB2 supports with their associated platform environments. Identify which DB2 Connect product to use given a specific scenario. Match the DB2 UDB products with their functions. Install a DB2 UDB server given system specifications. Identify tasks performed to verify  more...

IBM DB2 Universal Database V6 1--Fundamentals ...f the Satellite Administration Center. Match the DB2 UDB clients with their functions. Match the communication protocols that DB2 supports with their associated platform environments. Identify which DB2 Connect product to use given a specific scenario. Match the DB2 UDB products with their functions. Install a DB2 UDB server given system specifications. Identify tasks performed to verify  more...

SCO SVR 5 --Part 2 Network Administration ...of WAN connection media. Identify the ways in which NFS clients access shared resources. Identify the ways Network File System (NFS) servers share resources. Identify the features of the NFS automounter. C ontent Emphasis Skills-Based A udience Application Developer, Technical Manager, System Analyst, System Administrator, Software Engineer, Database Administrator.  more...

Enterprise Connectivity with J2EE V1 4 Overview ...ith their functions. Identify the types and features of clients. Identify features of the Web tier in J2EE applications. Identify types and features of business objects of the Enterprise JavaBean (EJB) tier. Identify the features of the integration technologies provided by J2EE for Enterprise Information System (EIS) integration. Identify the J2EE client-side programming issues that  more...

Enterprise Connectivity with J2EE V1 4 Overview ...ith their functions. Identify the types and features of clients. Identify features of the Web tier in J2EE applications. Identify types and features of business objects of the Enterprise JavaBean (EJB) tier. Identify the features of the integration technologies provided by J2EE for Enterprise Information System (EIS) integration. Identify the J2EE client-side programming issues that  more...

Moving from Technical Professional to Mgr Series Getting Started ...ject is in response to requests from some of Icon's major clients, who have asked for more functionality in areas such as greater data collection, specialized reports, financial statistics, and online analytical processing. Katherine wants this project to succeed because Icon's main competitor has recently announced the release of an enhanced reservations database. Icon is afraid it will lose  more...

Windows 2000 Network Mgt Part 1 Windows 2000 Network ...s available to Dynamic Host Configuration Protocol (DHCP) clients running Windows operating systems. o Identify different methods to install Windows 2000 Advanced Server. o Identify characteristics of the Windows 2000 startup process. o Identify the characteristics of the Windows 98 startup process. o Identify guidelines for the configuration of hardware devices. o Configure file  more...

Windows 2000 Network Mgt Part 4 Access Admin ...signing Internet Protocol (IP) addresses to remote access clients. o Identify Windows Components Wizard options to install Terminal Services. o Identify features of the methods used to configure Terminal Services connections on a server and client. o Identify Terminal Services Client options to establish a terminal session. o Identify features of remote access policies. o Identify  more...

i-Net Certification Curriculum ...pment areas. Subjects covered include Internet basics and clients, development, networking, Internet security and business concepts. The curriculum consists of four Skill Builder courses. Courses 14186 i-Net+ a Part 1: Internet Basics and Infrastructure, 14187 i-Net+ a Part 2: Servers and Clients, 14188 i-Net+ a Part 3: Web Site Development and 14189 i-Net+ a Part 4:  more...

i-Net Part 2 Servers Clients Performance ...n server providers, and how to configure and use Internet clients. The course also teaches about site monitoring procedures and client-side and server-side caching. Learn To: o Identify features and functions of a Web server. o Identify features and functions of an e-mail server. o Identify features and functions of a Lightweight Directory Access Protocol (LDAP) server. o Identify  more...

i-Net Part 3 Web Site Development ...Identify programming technologies used by Web servers and clients. o Match server-side programming languages with their characteristics. o Match client-side programming languages with their characteristics. o Identify guidelines for designing a Web site. o Identify uses of Web site design tools. o Identify features of HTML. o Identify uses of including client-side scripts in HTML.  more...

CIW Enterprise Specialist Curriculum ...W Enterprise Specialist: Part 1(CORBA Introduction, IDL & Clients) CIW Enterprise Specialist: Part 2(CORBA Servers, Advanced Features & Security) CIW Enterprise Specialist: Part 3(EJB Framework & Session Beans) CIW Enterprise Specialist: Part 4(EJB Deployment, EJB Clients & Entity Beans) CIW Enterprise Specialist: Part 5(CMP, EJB Transactions & Security) To review individual course  more...

CIW Enterprise Specialist Part 1 CORBA Intro IDL Clients ...e Interface Definition Language and the building of CORBA clients. Topics covered include the role of the Object Management Group and each of the fundamental elements of the CORBA architecture, such as ORB, IDL, Object Adapters and CORBA Services, the IDL. The IDL constructs - modules, interfaces, attributes and operations are covered. Material is presented on the nonclass data types and how  more...

CIW Enterprise Specialist Part 4 EJB Deployment EJB Clients Entity Beans ...eployment Descriptor tool and EJB deployment, writing EJB clients, and entity beans. The course introduces the Deployment Descriptor, including the role it plays and the various responsibilities that the bean developer, assembler and deployer have in relation to it. The various resources that can be referenced in the Deployment Descriptor are covered, as well as the syntactical requirements for  more...

Lotus Domino Designer 6 Preparing Domino R4 Developers ...s, actions, and views. Learn To: o To match Domino 6 clients with their functions. o To match components of the Notes client interface with their functions. o To match Domino Designer 6 Client interface elements with their functions. o To match table types with their characteristics. o To create a nested table. o To create a tabbed table. Audience This audience is involved in  more...

WebSphere Studio 5 0 Curriculum ... applications and covers the fundamentals of writing Java clients for a Web Service application. It also covers the role of Universal Description, Discovery and Integration (UDDI) within a Web Services application, describing how to use it to publish and find a Web Service. This curriculum consists of four Skill Builder courses: WebSphere Studio 5: Introduction WebSphere Studio 5: SOAP,  more...

WebSphere Studio 5 0 Curriculum ... applications and covers the fundamentals of writing Java clients for a Web Service application. It also covers the role of Universal Description, Discovery and Integration (UDDI) within a Web Services application, describing how to use it to publish and find a Web Service. This curriculum consists of four Skill Builder courses: WebSphere Studio 5: Introduction WebSphere Studio 5: SOAP,  more...

Business Writing The Fundamentals ...te effectively and in a meaningful way with coworkers and clients. The Business Writing series will provide professionals with the skills necessary to write effectively in the business environment. Business considerations such as, tone, paragraph structure, writing positive and negative messages effectively and proposal writing are key topics covered in this series. Learn To  more...

Business Writing Writing Effective Proposals ...te effectively and in a meaningful way with coworkers and clients. The Business Writing series will provide professionals with the skills necessary to write effectively in the business environment. Business considerations such as, tone, paragraph structure, writing positive and negative messages effectively and proposal writing are key topics covered in this series. Learn To  more...

Windows Server 2003 Managing Network Infrastructure Part 2 This is the second of a three-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course gives in-depth and exam-focused coverage to DNS name resolution, zone transfer, and management, and NetBIOS name resolution using WINS. Learn To To identify features of  more...

Windows Server 2003 Managing Network Infrastructure Part 2 This is the second of a three-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course gives in-depth and exam-focused coverage to DNS name resolution, zone transfer, and management, and NetBIOS name resolution using WINS. Learn To To identify features of  more...

Customer Relationship Mgt Implementing CRM ...focus marketing efforts and help build relationships with clients and potential clients. Intrigued by the proposal, the Board of Directors agreed to investigate the possibility of implementing CRM. Your goal for the simulation is to explain how CRM can help The Glen achieve its goals and identify ways that the organization can modify expenditures to ensure a customer-focused effort. Unit 2:  more...

Windows Server 2003 Managing Network Infrastructure Part 3 ... To identify steps for managing RAS clients. To identify features of logging. To identify options for configuring logging. Audience Existing MCSE/MCSAs in Windows 2000. Individuals seeking employment as MCSE/MCSA 2003 Systems Administrators or Engineers in medium and large organizations. The entry criterion for this  more...

Windows Server 2003 Managing Network Infrastructure Part 3 ... To identify steps for managing RAS clients. To identify features of logging. To identify options for configuring logging. Audience Existing MCSE/MCSAs in Windows 2000. Individuals seeking employment as MCSE/MCSA 2003 Systems Administrators or Engineers in medium and large organizations. The entry criterion for this  more...

Coaching Building Relationships In Coaching: Building Relationships, you will learn how to establish a coaching relationship with your employees, evaluate employees' personality types, and detect morale-building motivators. In addition, you will learn how to identify factors that can hinder an employee's willingness to trust. You will also learn the steps of the CARE process for establishing trusting relationships with your  more...

Coaching Applying the Coaching Process ...g the network of one of Icon's largest and most demanding clients, who is ready for a major network upgrade. You need to mentor Lance and build a coach/employee relationship, which will help him handle the upgrade. Unit 2: Establish Objectives, Expectations, and Goals (0.5 - 1.5 hours) Identify the four questions you must ask in order to establish your coaching  more...

Windows 2000 Implementing Security Part 4 ...se teaches how to provide secures access to non-Microsoft clients. Remote access, and firewalls are covered. Participants also learn about screened subnets. Finally, application-layer security and IP-layer security concepts are taught. Learn To: • To match components of Public Key Infrastructure (PKI) with their descriptions. •  more...

Lotus Domino R5 Migrating From R4 x ...nts of Domino R5. Identify the system requirements of R5 clients. Identify the advantages of upgrading to Lotus Domino R5. Identify the factors to be considered before upgrading to Lotus Domino R5. Identify the messaging strategy for an organization in a given a situation. Identify the strategies to be included in a transition plan. Identify the sequence of upgrade to Lotus Domino R5 for  more...

Lotus Domino R5 Configuring Optimizing the Environment ...overy information by using Domino Administrator and Notes clients. Recover the password of an ID file by using Domino Administrator. Set up mail monitoring by using Domino Administrator. Track a mail message by using Domino Administrator. Generate a mail usage report by using Domino Administrator. Display replication and mail routing topology maps by using Domino Administrator. Identify  more...

Lotus Notes Domino R5 Development Part 1 Basic Concepts ...their features. Match the three types of Lotus Domino R5 clients with their features. Identify the types of applications used in Lotus Domino R5 in a given business scenario. Identify the advantages of using multidatabase applications over single database applications. Match the multidatabase architecture models with the situations in which they are used. Identify the elements of a  more...

Lotus Domino R5 Development Part 6 Developing Applications for Web Clients Course Overview This is the sixth course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the features  more...

Java for Procedural Programmers Beyond Basic Java ... To identify factors that affect an object's clients when changes are made within that object. To identify features of packages. To identify guidelines for managing package namespaces. To identify the syntax for creating a package in Java. To identify features of  more...

Java for Procedural Programmers Beyond Basic Java ... To identify factors that affect an object's clients when changes are made within that object. To identify features of packages. To identify guidelines for managing package namespaces. To identify the syntax for creating a package in Java. To identify features of  more...

CIW Site Designer Curriculum ...dational knowledge about Internet networking, servers and clients, design and development, security, and using the Internet for business. This curriculum helps prepare candidates for exam 1D0-420. This curriculum can also be taken by individuals who want to improve their job skills. Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation  more...

CIW Site Designer Part 1 Web Design Concepts Site Development ...dational knowledge about Internet networking, servers and clients, design and development, security, and using the Internet for business. This course helps prepare candidates for exam 1D0-420. Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total  more...

CIW Site Designer Part 2 Basic Web Technologies ...dational knowledge about Internet networking, servers and clients, design and development, security, and using the Internet for business. Learners should have taken the first part in this series, course 87021. This course helps prepare candidates for exam 1D0-420. Content Emphasis Skills-Based Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA  more...

CIW Site Designer Part 3 Using FrontPage Dreamweaver HomeSite ...dational knowledge about Internet networking, servers and clients, design and development, security, and using the Internet for business. Learners should have taken the first two parts of this series, courses 87021-87022. This course helps prepare candidates for exam 1D0-420. Content Emphasis Skills-Based Deployment Options Internet / Intranet, Download, LAN, Workstation  more...

CIW Site Designer Part 4 Using Paint Shop Pro Flash JavaScript DHTML ...dational knowledge about Internet networking, servers and clients, design and development, security, and using the Internet for business. In addition, students should have taken the first 3 parts in this series (87021-87023). This course prepares candidates for exam number 1D0-420. Content Emphasis Skills-Based Deployment Options Internet / Intranet, Download, LAN, Workstation  more...

CIW Site Designer Part 5 Advanced Web Tech Web Site Publishing ...dational knowledge about Internet networking, servers and clients, design and development, security, and using the Internet for business. In addition, students should have taken the first 4 parts in this series (87021-87024). This course prepares candidates for exam number 1D0-420. Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation  more...

CIW Server Administrator Part 3 Services ...ice in Windows 2000, and how to configure DNS servers and clients. This course also introduces NetBIOS, how to configure WINS servers and Samba and SWAT.The final section in the course, Implementing Internet Services, deals with FTP servers and controlling access in FTP. Learn To • Install a Windows 2000 primary Domain Name System (DNS) server. • Identify functions of the  more...

Network Part 3 Network Implementation ...ating system. o Identify capabilities of UNIX and Linux clients. o Identify capabilities of NetWare clients. o Identify capabilities of Windows clients. o Identify features of a network security policy. o Identify characteristics of firewalls. o Identify characteristics of a proxy server. o Identify functions and features of Virtual Local Area Networks (VLANs). Unit 2: Network  more...

WebSphere Studio 5 0 Web Services Clients J2EE ...clients for a Web Service application. It then covers WebSphere Studio support for SOAP, including Web Services Description Language (WSDL) files, Web Service proxies, and the TCP/IP Monitor. The second unit covers Java 2 Enterprise Edition (J2EE) fundamentals, its primary services, and the relationships between J2EE components and how these components are packaged for deployment. The course  more...

WebSphere Studio 5 0 Web Services Clients J2EE ...clients for a Web Service application. It then covers WebSphere Studio support for SOAP, including Web Services Description Language (WSDL) files, Web Service proxies, and the TCP/IP Monitor. The second unit covers Java 2 Enterprise Edition (J2EE) fundamentals, its primary services, and the relationships between J2EE components and how these components are packaged for deployment. The course  more...

Frontline Leadership Knowledge in the Workplace ...hey can efficiently promote the software systems to their clients. Unit 2: Encouraging Knowledge Exchange (0.5 - 1 hour) Identify ways for encouraging employees to exchange knowledge. Follow the process for leading employees through obstacles. Simulation Overview: In the simulation at the end of this  more...