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From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Comprehensive Real Estate Management


...nts That They Are Getting a Good Deal?
- Working Towards Clientsa Continued Accessing of Service
- The a Sale of Goods Acta
- Legal Interpretation of a Fitness For Purposea
- Sensitisation & Client Needs: Role Transposition
- What To Know About Your Clients
- Maintaining a Generalised Client Information System
- Dealing With Sensitive Situations: Confidentiality VS
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Comprehensive Real Estate Management
Managerial Facilitation of Value-Added Customer Service Excellence Course


...s That They Are Getting A Good Deal?
- Working Towards Clientsa Continued Accessing Of Service
2. CREATING VALUE THROUGH SERVICE EXCELLENCE
- The Sales Of Goods Act
- Legal Interpretation Of a Fitness For Purposea
- Sensitisation & Client Needs: Role Transposition
- What To Know About Your Clients
- Who Has Customer/ Client Relation And Customer/ Client
more...
Modern Quality Systems and ISO 9000


...d Issues:
A.) About Quality:
- Quality: A Definition
- Clientsa Quality Consciousness
- The Law And Development of Quality Assurance
- Using quality as a tool to:
a. Create a positive organisational image
b. Lower operational costs
c. Reduce or avert product or service liability litigation
- Modern control systems
- Management Information System
- Computerised Information
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Modern Quality Systems


...
Course Contents& Concepts:
- Quality: A Definition
- Clientsa Quality Consciousness
- The Law And Development of Quality Assurance
- Using quality as a tool to:
a. Create a positive organisational image
b. Lower operational costs
c. Reduce or avert product or service liability litigation
- Modern control systems
- Management Information System
- Computerised Information
more...
Managing Organisational Quality and Resources


...r quality systems
CONTENT:
- Quality: a definition
- Clientsa quality consciousness
- The law and development of quality assurance
- Continuous Improvement Programme
- Just-In-Time (JIT) Compared With Material Requirements Planning (MRP)
- JIT Vs MRP: Component & material sourcing strategy
- Kaizen Or Continuous Improvement
- Quality Assurance Systems - British Standard
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Client or Customer Care

...f customer/ client service - incorporating sensitivity to clientsa needs;
3. Exhibit a a functionala level of interpersonal relationship;
4. Communicate effectively with clients, colleagues, juniors and managers;
5. Demonstrate an understanding of the legal framework of client service;
6. Recall fundamental elements of the a Sale of Goods Act 1979a ;
7. Recall the
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Human ResourceManagement a Practitioners Approach


...f customer/ client service - incorporating sensitivity to clientsa needs.
- Exhibit a a functionala level of interpersonal relationship.
- Communicate effectively with (Clients, Colleagues, Juniors, Managers)
- Demonstrate an understanding of the legal framework of client service.
- Recall fundamental elements of the a Sale of Goods Act 1979a .
- Recall the
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From Bold New Directions
Thriving In Times of Change



...espond positively to change
- Improved understanding of clientsa challenges
- Development of action plans for further growth
Who Should Attend?
- Teams from all levels of the organization
- Team Leaders & Individual Contributors
- Project Teams
Workshop Materials:
Every participant receives a copy of the Thriving in Times of Change workshop manual containing
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Thriving In Times of Change
From Tekton Academy
Meta-Coach Training ISNS - USA
...Overcome barriers and blockages in your own life and your clientsa .
An inspiring start to a career as an internationally certified Meta-Coach.
Who must attend this program?
Individuals and organisations commitment to communication excellence.
Experienced Coaches wanting an introduction to Coaching with NLP.
New Coaches wanting an Introduction to Coaching and NLP.
New Coaches
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From SUKAD Fz-llc
Project Management for Capital Investment Projects




Course Objectives:
- To gain an understanding of the SUKADa model.
- To understand the project life span including all stages and gates.
- To apply the concepts on an engineering & construction project.
- To work in a team and take the lead for tasks when appropriate.
- To understand how to customize and adapt the methodology to engineering and construction projects (clientsa
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From Last Minute Training
Client Care Representative CCR Certified Training Program 2 Days
...1
Module 1 - Satisfying the Client
ICSA Introduction
Clientsa rights
Module 2 - Communication Skills
Barriers to communication
Verbal Skills
Good listening skills
Questioning skills
Module 3- The Team Network Concept
Overview of client-supplier relationships
How to be an effective team member
Module 4 - Exploring Behaviours
Behaviour types
How to respond to an
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From Wallace School of Transport
Moffett Truck Mounted Forklift
HGV drivers can expand their skills by acquiring a Truck Mounted Forklift Certificate (Moffett Mounty). Get a licence to use a forklift attached to the back of the lorry to load and unload cargo. Wallace School of Transport ITSSAR and RTITB accredited training and certification. Use Wallace's Moffett at our warehouse / training centre in Park Royal, London or On-Site at clientsa premises.
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From BodhiH Training Solutions
Customer Service Skills Training
Corporate Training Programs across India
Customer Service Skills
Course Content:
a Understanding different types of customers
a Building Rapport
a Interpersonal Relationship
a Handling angry customers
a Customer delight
a Cost of poor-customer service
All our corporate training programs are customized to the clientsa requirements.
For Corporate Training
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HR Training for HR department Staffs
Corporate Training Programs across India
HR Training for HR department Staffs
a HR Traininga would groom one to understand better the HR roles and responsibilities.
a Interviewing Skills
a HR a in fulfilling Statutory requirements a PF/ ESI/ Insurance etc.,
a HR role in creating or changing an organizationa s culture
a Counseling and mentoring employees
a
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Work Smart - Time Management - Public Workshop in Bangalore
Program Delivered in Bangalore
Work Smart
a Work smarta a 1 day leadership program for CEOs, GMs, Sales and Marketing Managers, Regional Heads, Project Heads, Team Leaders etc.
Key objective that will impact the participants are:
a Planning and Scheduling. Work in an structured and organized manner
a a Working Smarta using the 80/ 20 or Parettoa s Law
a Completing
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Cross Cultural Training - customized training across india
Corporate Training Programs across India
Program Name: Cross-Cultural Training
Program Duration: 2 days to 5 days
Course Content:
a Cross-Cultural Sensitivity
a American, European, Australian, Middle-east and South-East Asian countries culture training
a American Culture
a American History
a Cultural Foundations
a Cross Cultural Communication
a Communication Styles
a
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Balance Score Card
Corporate Training Programs across India
Program Name: Balance Score Card
Program Duration: 2 days
Course Content:
a What is Balance Scorecard?
a What are the benefits of Balance Scorecard?
a Elements & stages of Balance Scorecard?
a Phase 1 - Performance Planning;
a Phase 2 - Interim Review; Interim Review Process; Doa s and Dona ts of Interim Review;
a
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Performance Management System
Performance Management System
By bodhih training solutions pvt ltd
Corporate Training Programs Across India
Program Name: Performance management
Program Duration: 2 days
Course Content:
a What is Performance Management?
a Why Performance Management?
a Be an advocate of PMS within the team;
a Facilitate creation of Individual Scorecards
a Implement PMS Calendar Explain
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Leadership Training Front-line junior level managers
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++ 91 80 4204 9751/ 9752/ 9753
++91 80 3249 3102/ ++91 80 3246 9112
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
more...
Time and Stress Management
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++ 91 80 4204 9751/ 9752/ 9753
++91 80 3249 3102/ ++91 80 3246 9112
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
more...
Communication Skills
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++ 91 80 4204 9751/ 9752/ 9753
++91 80 3249 3102/ ++91 80 3246 9112
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
more...
Business Etiquette
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++ 91 80 4204 9751/ 9752/ 9753
++91 80 3249 3102/ ++91 80 3246 9112
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
more...
Positive Mental Attitude
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++ 91 80 4204 9751/ 9752/ 9753
++91 80 3249 3102/ ++91 80 3246 9112
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
more...
Assertive Skills
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++ 91 80 4204 9751/ 9752/ 9753
++91 80 3249 3102/ ++91 80 3246 9112
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
more...
Work-life Balance
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++ 91 80 4204 9751/ 9752/ 9753
++91 80 3249 3102/ ++91 80 3246 9112
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
more...
Key Account Management
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++ 91 80 4204 9751/ 9752/ 9753
++91 80 3249 3102/ ++91 80 3246 9112
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
more...
Channel Management
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++ 91 80 4204 9751/ 9752/ 9753
++91 80 3249 3102/ ++91 80 3246 9112
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
more...
Professional Selling Skills Program
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++ 91 80 4204 9751/ 9752/ 9753
++91 80 3249 3102/ ++91 80 3246 9112
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
more...
Personal Leadership and result orientation
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++ 91 80 4204 9751/ 9752/ 9753
++91 80 3249 3102/ ++91 80 3246 9112
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
more...
Leadership Skills and Management Skills
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++ 91 80 4204 9751/ 9752/ 9753
++91 80 3249 3102/ ++91 80 3246 9112
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
more...
Interpersonal Effectiveness and Team Building Program
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++ 91 80 4204 9751/ 9752/ 9753
++91 80 3249 3102/ ++91 80 3246 9112
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
more...
Decision making skills and Problem solving skills
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++ 91 80 4204 9751/ 9752/ 9753
++91 80 3249 3102/ ++91 80 3246 9112
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
more...
Negotiation Skills
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++ 91 80 4204 9751/ 9752/ 9753
++91 80 3249 3102/ ++91 80 3246 9112
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
more...
Time Management
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++ 91 80 4204 9751/ 9752/ 9753
++91 80 3249 3102/ ++91 80 3246 9112 (dir)
Mobiles: ++91 98807 43332
Email:
more...
Leadership Training Middle and Senior level managers
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++91 80 3249 3101 / 3102
++91 80 3246 9112 (dir)
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
web: www. bodhih. com
more...
Coaching Skills for Managers
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++91 80 3249 3101 / 3102
++91 80 3246 9112 (dir)
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
web: www. bodhih. com
more...
Finishing school Campus to Corporate programs for fresh graduates
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++91 80 3249 3101 / 3102
++91 80 3246 9112 (dir)
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
web: www. bodhih. com
more...
Personality Development Program
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++91 80 3249 3101 / 3102
++91 80 3246 9112 (dir)
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
web: www. bodhih. com
more...
One-day Fun Filled Team Building Workshops
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++91 80 3249 3101 / 3102
++91 80 3246 9112 (dir)
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
web: www. bodhih. com
more...
Accelerated Learning
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++91 80 3249 3101 / 3102
++91 80 3246 9112 (dir)
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
web: www. bodhih. com
more...
Self Esteem and Confidence Building Training
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++91 80 3249 3101 / 3102
++91 80 3246 9112 (dir)
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
web: www. bodhih. com
more...
Goal Setting and Career Planning
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++91 80 3249 3101 / 3102
++91 80 3246 9112 (dir)
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
web: www. bodhih. com
more...
Telephone Skills
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++91 80 3249 3101 / 3102
++91 80 3246 9112 (dir)
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
web: www. bodhih. com
more...
Interviewing Skills
...All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++91 80 3249 3101 / 3102
++91 80 3246 9112 (dir)
Mobiles: ++91 98807 43332
Email: solutions@bodhih. com
web: www. bodhih. com
more...
From Lash And Thread
Semi permanent Mascara Course Hove Sussex
Semi Permanent Mascara is the fantastic new eye enhancement treatment hitting the beauty industry. This beautiful therapy will create an amazing and natural look for your clientsa lashes adding more volume, length, curl and colour. Smudgeproof, waterproof and a great alternative to eyelash extensions. A must have treatment for all modern salons and mobile therapists.
Fully accredited by
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From Mining your Metaphors
Mining Your Metaphors Level I Training



...clientsa most powerful inner resources--their personal metaphors-- with a client-centered, systematic process that helps them get unstuck, heal, and move forward.
Be more effective with clients and enjoy doing it!
a Better your listening skills
a Establish instant empathy
a Be assured you are working with your clientsa content, not your own a stuffa
a Take the
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From Morningstar Ventures
Advanced Consulting Skills Course



...d upon developing a shared understanding of your internal clientsa situation and desired outcomes, and your ability to balance maintaining rapport with creating change?
The Advanced Consulting Skills Course is an intensive three-day training designed to build both the confidence and the skill to be effective as a catalyst working with internal and executive-level clients. Understand
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From Ouellette & Associates Consulting, Inc
Achieving IT Service Excellence
...ion of service and understand what is important from your clientsa perspective. It also provides the building blocks for a successful IT Service Strategy to ensure you are positioned to deliver the right things to the right clients at the right time a not all things to all clients.
By sponsoring this highly interactive, two-day workshop for your organization, you and your team will
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