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From Serebra Learning Corporation
Presentation Skills : Writing your Presentation on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! This course will help you develop a presentation with impact that makes the most of these opportunities. It will guide you in structuring and writing a presentation, more...
Role Play Delivery on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! This course will help you rise to the occasion, by putting your preparatory skills to the test. From within a fictitious but realistic case study you can step through more...
Microsoft Excel 2000 Basic on-line e-learning cbt (computer based) This highly interactive CBT contains five units that cover basic Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 2000, students learn how to build, edit, and format worksheets, and how to work with charts, formulas, and functions. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet more...
Microsoft Access 2000 Basic on-line e-learning cbt (computer based) This highly interactive CBT contains five units that cover basic Access skills. Through step-by-step instruction within a realistic simulation of Microsoft Access 2000, students learn how to create and manage data and tables, create forms and reports, and modify a database structure. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics more...
Microsoft Excel 97 Basic on-line e-learning cbt (computer based) This highly interactive CBT contains five units that cover basic Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 97, students learn how to build, edit, format, and manage worksheet and charts. Performance-based Pre- and post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and more...
Microsoft Access 97 Basic on-line e-learning cbt (computer based) This highly interactive CBT contains five units that cover basic Access skills. Through step-by-step instruction within a realistic simulation of Microsoft Access 97, students learn how to create and manage data and tables, create forms and reports, and modify a database structure. This course is designed to help individuals who want to achieve basic proficiency in MS Access 97. Individuals who more...
Negotiating to Mutual Benefit on-line e-learning cbt (computer based) The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer more...
From Executive-level Sale to Strategic Partnership on-line e-learning cbt (computer based) Selling at an executive level doesn't stop when the contract is signed. To develop the business and prevent attack from the competition, major accounts need nurturing. This course illustrates how knowledge of various corporate cultures will give you a customer compatible approach that safeguards and maximizes your account revenue. Salespeople who sell at an executive level and obtain and maintain more...
Closing Executive-level Sales Simulation on-line e-learning cbt (computer based) ...e having trouble keeping up with fulfillment. Now you are close to closing the deal. This simulation requires you to negotiate the deal, manage your cross-functional account team effectively to provide good customer support and to ultimately move the relationship to the partnership stage. This simulation is based on the "Selling at the Executive Level" series and contains links to the following more...
Conducting Effective Sales Research Meetings on-line e-learning cbt (computer based) Researching your target accounts is important for understanding your customer's business. But only by conducting research meetings will you learn the "inside" information you need to truly understand the business fit between your company and your customer. In this course, you'll learn about bringing your research and communication skills together in strategic account sales (SAS) research meetings. more...
Effectively Using Customer-focused Research Meetings on-line e-learning cbt (computer based) In this course, you'll learn about bringing your research and communication skills together in territorial account research meetings. By conducting research meetings, you'll get the inside perspective you need to truly understand your customer. You'll start by learning how to prepare for an effective research meeting. Next, you'll explore how to conduct research meetings to gather desired more...
Delivering High-impact Territorial Account Sales TAS Presentations on-line e-learning cbt (computer based) ... make your sales presentation, you want it to practically close the sale for you. First, you'll learn how to plan and develop a high-impact presentation. You'll then explore ways to successfully deliver the presentation to your client audience. And finally, you'll learn how to follow up your presentation and maintain your sales momentum. Individuals responsible for sales, sales support, more...
Sales Closing the Sale on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Concluding the Sale: Closing the Sale, is the fourteenth of sixteen courses in this curriculum. After the completion of this course you will be able to identify the buying signals that tell you when to close the sale and close a sale using a three-stage approach. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line more...
Completing Your Field Sales Approach on-line e-learning cbt (computer based) ...es it take to successfully present valuable solutions and close sales while achieving a sense of accomplishment and trust between you and your customer? Completing Your Field Sales Approach highlights how to present sales solutions and close sales with your customers. Included in the course are steps and tips for overcoming customer objections effectively. You'll have opportunities to more...
Completing Outbound Sales Calls on-line e-learning cbt (computer based) ...to keep your customer's attention all the way through the close of the sale. In this course, you will learn strategies for contacting the decision maker and for dealing with gatekeepers. You will learn the steps involved in a sales presentation, how to determine the most effective sales strategy for your sales call, and how to determine the customer's valuation of your product or service. In more...
Completing Inbound Sales Calls on-line e-learning cbt (computer based) ...ow to keep a customer's attention all the way through the close of the sale. In this course, you will learn the process for assessing a sales opportunity, the four factors used to qualify a sales opportunity, and strategies for qualifying a sales opportunity. You will also learn the steps for making the transition in both one-call and multiple-call closes. You will learn how to determine the more...
Handling Contacts Professionally Maximize Call Performance 2 on-line e-learning cbt (computer based) This course discusses several methods that learners can employ to ensure that the customer contact is a positive experience. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies more...
Call Center Telephone Sales on-line e-learning cbt (computer based) How many times have you attempted to get your point across over the phone, only for it to end up unsuccessful? Would you like to improve your conversational skills? When you take this course, you will learn how to save your and your customer's time. Learn which principles and techniques of selling, professional presentation approaches, and telemarketing laws apply to you. Using your time more...
Managing the Quality of the Customer Support Service Center on-line e-learning cbt (computer based) ...nd incident management, demonstrates how to deal with and close incidents correctly, and teaches how to apply Service Level Agreement terms and Quality Assurance principles. The course helps to prepare learners interested in the HDI Customer Support Specialist Certification, which is targeted at individuals wishing to qualify to work in a customer support center or help desk environment. more...
Troubleshooting and Closing the Project on-line e-learning cbt (computer based) The factors that can affect a project are numerous and often hard to pinpoint. Conducting meetings and using advanced tools, such as formulas and graphs, allow the project manager to properly define the health or status of the project. This course outlines how to conduct effective meetings and presents some troubleshooting tools that can be used during the project life cycle. It also presents the more...
Monitoring Controlling and Closing Programs on-line e-learning cbt (computer based) Monitoring and controlling is an essential feature of program management, which allows you to ascertain the current benefit delivery status, ensure adequate resources are in place, and that changes are properly managed. Closing a program is a time for celebration. However, to be successful and ensure program benefits are achieved, monitoring, controlling, and closing processes must be followed. more...
Program Lifecycle and Organization on-line e-learning cbt (computer based) Regardless of your industry, programs and program management exist within their context and act as the infrastructure for implementing strategies. Effective program managers must be mindful of how different industries can impact program life cycles and the benefits they are designed to reap, and must continually refine their skills for adapting program life cycles to strategic goals. This course more...
Building Relationships to Get Results on-line e-learning cbt (computer based) ...uable staff member," and "friend," but no one's even come close to calling you "boss." When you stop to think about it, you realize you have no real authority whatsoever. In fact, you have much more power than you think, even if you are on the bottom rung of the corporate ladder. As Jack London said, "Life is not always a matter of being dealt a winning hand, but sometimes, of playing a poor more...
Coach with Confidence Simulation on-line e-learning cbt (computer based) ...with simply following written specifications, you keep in close contact with the marketing managers and occasionally speak directly to focus group participants to clarify vague and subjective requests. You even interact with production engineers to ensure that the integrity of the product can be maintained when produced in large quantities. As a result of your extra effort, the products you are more...
Redesigning Your Organization Part 1 on-line e-learning cbt (computer based) How do you implement systems thinking? How do you take what you've learned in theory and apply it to your organization? This course will walk you step by step through a planning process of designing an organizational system. You'll learn how to design your ideal organization, how to implement the design, and how to incorporate the learning of the new system so the entire team involved becomes a more...
Visual Basic 6 0 Using the Win32 API Part II on-line e-learning cbt (computer based) This course describes how to use some of the more common Win32 API drawing functions, it explains how to obtain and release a device context and how to draw dots, lines, and rectangles on a form or control. It also describes how to change pen and brush styles by using stock objects and by creating customized pens and brushes. In addition, it explains how to place a text string on a control or form more...
ADO NET Connections and Commands on-line e-learning cbt (computer based) To introduce ADO.NET and to describe how to make connections to databases and run stored procedures and SQL statements in a connected design Visual Basic .NET programmers and candidates for the Microsoft MCSD and MCAD certification paths more...
ANSI C Programming The Standard Library and Preprocessor on-line e-learning cbt (computer based) To describe programming file and other I/O operations in ANSI C and how to implement facilities from the standard library Programmers and software developers new to ANSI C more...
OS 390 MVS ESA Fundamentals of VSAM Part I on-line e-learning cbt (computer based) ...nes the physical organization of a VSAM ESDS, including a close look at a control interval. The structure and components of a KSDS is discussed, which leads to the introduction of the third type of VSAM dataset -RRDS. How an RRDS can be accessed and how VSAM allows random access to records in an RRDS is also covered. The course ends with a description of the appropriate applications for more...
Navigating SAP R 3 Release 4 6 on-line e-learning cbt (computer based) To enable the student to log on to SAP R/3 Release 4.6, manipulate the user interface, navigate the system, and create and configure a favorites list Existing SAP R/3 users upgrading to Release 4.6 more...
Oracle 11i Procure-to-Pay Fundamentals Part 5 on-line e-learning cbt (computer based) This course provides an understanding about the steps to be implemented for the Period Close process in Payables. In addition, you will also learn about the various setup steps in the applications that are part of the Procure-to-Pay process in Oracle Applications. The target course audience is Functional Implementers. It is recommended that individuals take the first four courses in the series or more...
WordPerfect Office 12 - WordPerfect on-line e-learning cbt (computer based) This course will introduce learners to the features and functions included in WordPerfect? Office 12. Learners will be able to demonstrate competence in using WordPerfect to perform simple tasks such as opening existing documents, creating new documents, saving documents, and formatting and manipulating text. Further, this course will equip learners to include images in documents and set page more...
Win2000 Professional for End-Users Basic Getting Started on-line e-learning cbt (computer based) This course introduces the learner to the basics of Windows 2000 Professional. It also covers the basic components of the Windows 2000 desktop and the functions of these components. This course details how to work with Paint, play a video clip, play a music CD, and play sound. It includes topics on opening, editing, modifying, and formatting text using WordPad. In addition, this course explains more...
Fundamentals of Internet Explorer 6 on-line e-learning cbt (computer based) To provide an overview of the fundamental navigation, saving, printing, help, mail, and media features of Internet Explorer 6 End users; individuals interested in learning how to use the Internet Explorer application more...
Microsoft Word 97 Basic on-line e-learning cbt (computer based) This highly interactive CBT contains five units that cover basic Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 97, students learn how to design, create, edit, and enhance documents. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary more...
Microsoft PowerPoint 97 Basic on-line e-learning cbt (computer based) This highly interactive CBT contains five units that cover basic PowerPoint skills. Through step-by-step instruction within a realistic simulation of Microsoft PowerPoint 97, students learn how to create and modify a presentation, enhance a presentation with pictures and charts, and customize a presentation with slide masters. Performance-based Pre- and Post-Assessments create a custom course path more...
Microsoft Project 98 Basic on-line e-learning cbt (computer based) Microsoft Project 98 is the leading project management software tool. This course provides an introduction to project management and using Project 98 to help manage projects. After completing this course, you should understand basic principles of project management and be able to use Project 98 to assist in creating a project Work Breakdown Structure and in sequencing tasks in order to create a more...
Microsoft Word 2000 Basic on-line e-learning cbt (computer based) This highly interactive CBT contains five units that cover basic Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 2000, students learn how to design, create, edit, and enhance documents. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online more...
Microsoft PowerPoint 2000 Basic on-line e-learning cbt (computer based) This highly interactive CBT contains five units that cover basic PowerPoint skills. Through step-by-step instruction within a realistic simulation of Microsoft PowerPoint 2000, students learn how to create and modify a presentation, enhance a presentation with pictures and charts, and customize a presentation with slide masters. Performance-based Pre- and Post-Assessments create a custom course more...
ECDL ICDL 4 Module 2 Using the Computer and Managing Files - Using Windows XP on-line e-learning cbt (computer based) To outline the main features of Windows XP and describe how to work with programs and documents. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using the basic functions of a personal computer and its operating system; end users wanting to attain competency in using more...
ECDL ICDL 4 Module 7 Information and Communication - Using IE 6 on-line e-learning cbt (computer based) To introduce IE6 and the IE6 interface and demonstrate how to perform basic tasks. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and more...
Oracle 11i Procure-to-Pay Fundamentals Part 5 on-line e-learning cbt (computer based) This course provides an understanding about the steps to be implemented for the Period Close process in Payables. In addition you will also learn about the various setup steps in the applications that are part of the Procure-to-Pay process in Oracle Applications.  more...
Oracle Applications 11i General Ledger Fundamentals Part 2 on-line e-learning cbt (computer based) 11i General Ledger Management Fundamentals prepares implementation consultants to institute statutory financial controls reduce the period close cycle access financial data and deliver comprehensive financial reporting.  more...
Oracle Applications 11i General Ledger Fundamentals Part 3 on-line e-learning cbt (computer based) 11i General Ledger Management Fundamentals prepares Implementation consultants to institute statutory financial controls reduce the period close cycle access financial data and deliver comprehensive financial reporting.  more...
Project Management: Communications on-line e-learning cbt (computer based) This course covers the fundamentals and steps of communications planning, as well as how to provide a team with the information they need to fulfill their responsibilities. This course also addresses how to determine which form of communication to use in information distribution, as well as how to actively encourage informal team communication. Other information in this program includes: how to more...
Project Management: Contracts and Procurement on-line e-learning cbt (computer based) This program covers how to identify contract components, how to classify contracts, and how to determine when a contract is legally enforceable. In addition, students will learn important terms used in reading, interpreting, and negotiating contracts. This program also teaches the questions a project manager should ask during procurement, the skills used to conduct procurement successfully, and more...
Professional Selling Over the Phone: Closing a Sale on-line e-learning cbt (computer based) Professional Selling Over the Phone: Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers addressing rejection resolving telesales objections and closing a sale. In addition the program offers the student guidelines for preparing to close sales with customers.  more...
Win2000 Server Migration - Part I on-line e-learning cbt (computer based) Built on Window NT Server 4.0 technology Windows 2000 Server allows you to select from a vast new array of features and customize how you will use them. Enhanced security improved file management greater scalability and overall ease of administration are the underlying design concepts of Windows 200 Server. The units in this course introduce you to the key new elements in Windows 2000 server more...
Sales Skills: Effectively Closing a Sale on-line e-learning cbt (computer based) In Sales Skills: Effectively Closing a Sale you will learn how to focus on clients' key issues when speaking to them why product demonstrations are beneficial and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals how to respond to resistance and what to do if a sales meeting becomes uncomfortable. In addition you will learn when to close more...
From 123-CBT Computer Based Training
Windows NT 4 0 Core Technologies Support - Part 3 on-line e-learning cbt (computer based)cd rom ...fy the uses of the Command Prompt. Use the Task Manager: Close an application using the Task Manager. Set a priority level for an application using the Task Manager. Unit 2: Windows NT-Based Networking Environment Duration: 1.5 - 2 Hour(s) Identify the Windows NT 4.0 networking components. Identify the functions of the boundary layers in the I/O Manager: Network Device Interface more...
Oracle Form Builder R6 Controlling the User Interface Programmatically on-line e-learning cbt (computer based)cd rom ...ositions in a form by using built-ins. Write the code to close a window by using built-ins. Identify the characteristics of windows and blocks in a form. Match the built-ins for manipulating canvases with their functions. Write the code to manipulate tab-style canvases by using built-ins. Unit 3: Working with Multiple Form Applications Duration: 2 Hour(s) Identify the behavior of more...
Oracle Form Builder Handling Multiple Object Relationships on-line e-learning cbt (computer based)cd rom ...ions in a form by using the built-ins. Write the code to close a window by using built-ins. Match the built-ins for manipulating canvases with their functions. Write the code to manipulate tab-style canvases by using built-ins. Unit 3: Data Block Relationships Duration: 1 - 2 Hour(s) Create an explicit relation between two associated blocks by using the New Relation dialog box. more...
Visual C 6 0 Designing Implementing Distributed Applications - Part 3 on-line e-learning cbt (computer based)cd rom Course Overview This is the final course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Create a database, maintain data integrity and import data. Write SQL statements to access data from tables and manipulate the more...
Visual C 6 0 Designing Implementing Desktop Applications - Part 5 on-line e-learning cbt (computer based)cd rom ...en a COM port for overlapped I/O. Write the statement to close a COM port. Write the statement to write data to a COM port for overlapped I/O. Write the statement to read data from a COM port for overlapped I/O. Unit 3: Database Access: ODBC and DAO Duration: 2 Hour(s) Configure an Open Database Connectivity (ODBC) database to a system. Identify the sequence in which MFC ODBC more...
Sales Skills Effectively Closing a Sale on-line e-learning cbt (computer based)cd rom ...ecomes uncomfortable. In addition, you will learn when to close during a sales call, some common closing techniques, and how to follow up with clients. Learn To Identify a client's key issues and complete a key-issues matrix. Focus a product demonstration on a client's key issues. Determine why a client is more...
Professional Selling Over the Phone Closing a Sale on-line e-learning cbt (computer based)cd rom ...he program offers the student guidelines for preparing to close sales with customers. Learn To Identify the guidelines for preparing to close telesales. Follow the process for closing a sale. Resolve a customer's objections. Address a customer's rejection. more...
Networking Technologies Series TCP IP Protocols on-line e-learning cbt (computer based)cd rom ...tocol (UDP). Establish a connection, transfer data and close a connection using TCP. Identify the routing types and updating of routing information Identify the different features and message formats of the Gateway-to-Gateway Protocol (GGP), External Gateway Protocol (EGP), and Interior Gateway Protocol (IGP). Identify the different Application Layer protocols: the Telnet, the File more...
Windows 2000 Professional User Fundamentals on-line e-learning cbt (computer based)cd rom ... Open a file. Save a file in a program. Print a file. Close a file. Match the menu items on the Paint menu bar with their functions. Match the Paint toolbox buttons with their functions. Match the menu items on the WordPad menu bar with their functions. Match the WordPad toolbar buttons with their functions. Unit 3: Windows Explorer: An Introduction Duration: 1 - 2 Hour(s)  more...
Excel 2000 Fundamentals on-line e-learning cbt (computer based)cd rom ...ive functions. Save a workbook to a different location. Close a workbook. Match the various components of the Open dialog box with their respective functions. Open an existing workbook. Preview a worksheet. Open a workbook from a specific location. Search for a workbook to be opened. Insert a worksheet. Copy a worksheet in an existing workbook. Move a worksheet to an existing more...
Oracle 11i Procure to Pay Part 5 on-line e-learning cbt (computer based)cd rom ...standing about the steps to be implemented for the Period Close process in Payables. In addition, you will also learn about the various setup steps in the applications that are part of the Procure-to-Pay process in Oracle Applications. Learn To: Identify the tasks to be performed to prepare for closing a Payables period. Identify tasks related to invoices and accounting entries that more...
Call Center Inbound Customer Service on-line e-learning cbt (computer based)cd rom ...n providing service. Open and close a customer service telephone call properly. Solve a customer's problem. Handle a situation with an angry caller. Audience This course is for employees who provide customer service in a credit card center. Deployment Options e-Learning Accreditation NASBA more...
Strategic Decision Making Making the Right Decision on-line e-learning cbt (computer based)cd rom ...approximately $7,020,000 a year and think the decision to close the Graytown center is obvious. However, others anticipate that the negative PR associated with the decision could end up costing the company at least that much in lost sales and lowered customer perception. The objective of your team, is to make a recommendation that is in the best interests of Icon. The goal of this meeting is to more...
Essentials of Management Negotiating Skills on-line e-learning cbt (computer based)cd rom ...ositional bargaining tactics. Close the deal successfully. Audience This course is for managers, supervisors, sales people, and others who need to develop their negotiation and persuasion skills for required business ends. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs more...
Facilitation The Facilitation Process on-line e-learning cbt (computer based)cd rom ...nsensus effectively. Open and close a meeting effectively. Audience Managers who want to learn how to facilitate a team during the four stages of team development. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 more...
Project Management Essentials Controlling Closing a Project on-line e-learning cbt (computer based)cd rom ... want to learn the basic principles needed to control and close a project. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Controlling Project Change (0.5 - 2 hours) Identify the characteristics of a good more...
Project Management Project Integration Management on-line e-learning cbt (computer based)cd rom In Project Management - Project Integration Management, you will learn the seven constituent processes involved in Integration Management, as well as how to develop a preliminary project scope statement and a project management plan. You will also learn the inputs, tools, techniques, and outputs of managing, monitoring, and controlling project execution. Finally, you will learn about integrated more...
Managing IT Projects Project Planning Execution on-line e-learning cbt (computer based)cd rom ...is, IT Project Manager. Icon International is planning to close their chain of toy stores to develop the sale of toys on-line. You have been asked to start this project, but there have been some problems and Dave has asked you to this meeting to discuss the project resources and the requirements for communication planning. Unit 3: Project Execution (1 - 1.5 hours) more...
Oracle 11i General Ledger Fundamentals Part 3 on-line e-learning cbt (computer based)cd rom ...institute statutory financial controls, reduce the period close cycle, access financial data, and deliver comprehensive financial reporting. Learn To: Freeze a budget. Identify different methods of inquiring on budgets. Identify features of the Budget Wizard. Audience: This course is targeted at Functional Implementers. Deployment: e-Learning/Self-Study Language more...
Oracle 11i General Ledger Fundamentals Part 2 on-line e-learning cbt (computer based)cd rom ...institute statutory financial controls, reduce the period close cycle, access financial data, and deliver comprehensive financial reporting. Learn To: Create a Journal Entry (JE) using Applications Desktop Integrator (ADI) Wizard. Import a JE. Identify options for setting up JEs. Audience: This course is targeted at Functional Implementers. Deployment:  more...
Telephone Skills Effectively Mng Inbound Outbound Calls on-line e-learning cbt (computer based)cd rom ...ve the caller options. Deliver negative messages. Close a sale. Audience All front-line managers, supervisors, salespeople, and front-line administrative staff. Anyone who uses the phone professionally. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 more...
Negotiating Advanced Negotiation Tactics on-line e-learning cbt (computer based)cd rom ... and the timeframes for the installation. To successfully close the deal with Appleton, Inc., you must maintain control of the negotiation while you discuss the installation details of the video-conferencing system with Janet and Marcus. Unit 2: Negotiation Tactics (0.5 - 1 hour) Identify various negotiation tactics. Select guidelines you should more...
Advanced Six Sigma Preparing for Black Belt Projects on-line e-learning cbt (computer based)cd rom ...cute Black Belt projects. Understand how to present and close Black Belt projects. Audience: The target audience for this course is individuals being asked to consider becoming a Black Belt, and those interested in learning more about what is involved in the role of a Black Belt in an organization. It is recommended that individuals take the first five courses in the series or have more...
From Redwood Education Services, Inc.
Residential Electronics Systems Integration - BASIC instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd romDVDworkshop / seminartrain the trainercomputer lab Picture yourself coming home from a long day at work. You type your security code and open the front door. As you walk into your house, the lights come on, your favorite music plays from in-wall speakers, and the thermostat bumps up a few degrees. You stroll into the kitchen, make yourself a drink, and walk into the living room. As you enter, the lights and music follow you into the room. You kick more...
From Michael Management Corporation
SAP Investment Management online training course on-line e-learning cbt (computer based)study at homeself directed ...ning functions Perform Budgeting functions Year-End Close processes Reporting Target Audience Users & Power Users SAP Support Team members Executives and Managers Business and Strategy Consultants Project Team Members Prerequisite None Course Content Appropriation Requests Lesson 1 Appropriation Request (AR) more...
SAP Complete Asset Accounting - online course on-line e-learning cbt (computer based)study at homecoursewareself directed ... Depreciation posting, Year-End change/close & reversal, recalculate values, mass retirements. Course 5 : Basic Reporting (4 lessons)     Asset balance reports, Total more...
SAP Asset Accounting Periodic Processing - online course on-line e-learning cbt (computer based)study at homecoursewareself directed ...covers depreciation processing, year-end change, year-end close, year-end close reversal, recalculation of values and mass retirements. Includes Study Guides for each lesson (study guides contain every screen shot - perfect for printing & taking notes!) and also includes 20+pages of additional SAP documentation and an more...
From Sessions Online School of Design
sketchup basics on-line e-learning cbt (computer based)study at homeself directed ...cus less on the mechanics and more on the drawing-it's as close to pencil and paper as you can get. And in no time you'll be creating surfaces, polygons, complex 3D shapes, even an entire rendered 3D neighborhood of your designs. Sessions 3D expert Jim Dodson has teamed up with Google to create this SketchUp series (Basics and Advanced) with step-by-step instructions and creative hands-on more...
From Backup Training Corporation
Use of Force on-line e-learning cbt (computer based)cd rom ...the "Use-of-Force" matrix in a hands-on manner that is as close as you can get to reality in a CD-ROM format. Use of Force ( 8-hour course ) Instructed by Ed Nowicki From zero to deadly force in a heartbeat. Ed Nowicki explains the "Use-of-Force" matrix in a hands-on manner that is as close as you can get to reality in a CD-ROM format. This instructor is a nationally renowned expert in this more...
From Teach Me IT
Advanced Features of Project 2000 on-line e-learning cbt (computer based)study at home The Advanced Features of Project 2000 WBT is the second course in the Project 2000 curriculum. This curriculum prepares the students for the Microsoft Office User Specialist (MOUS) Microsoft Project 2000 Core-level exam. It acquaints the students with the advanced capabilities of Project 2000. It enables students to plan, create, and assign tasks and resources. It also enables students to manage more...
From Skillspride Online Training
Visio 5.0 Standard Introduction on-line e-learning cbt (computer based) ...ure, or enhancing their presentations with complete ease. Close integration with the leading MS Windows applications such as MS Office and Lotus Notes, Visio Standard provides the non-specialist with a comprehensive range of drawing tools. This course is designed to provide readers with a solid foundation upon which to build skills in using Visio Standard. Readers will learn the fundamentals of more...
Visio 5.0 Technical Introduction on-line e-learning cbt (computer based) ...ture, or enhance their presentations with complete ease. Close integration with the leading Windows 95 desktop office applications such as Microsoft Office 97 and Lotus Notes, Visio Technical provides the non-specialist with a comprehensive range of drawing tools. This course is designed to provide readers with a solid foundation upon which to build skills in using Visio Technical. Readers more...
From F+W Publications, Inc.
Essentials of Romance Writing from Writers Online Workshops on-line e-learning cbt (computer based) ...her and keeping them together-yet-apart until the story's close. You'll learn how to create the sexual tension that will have your readers turning the pages late into the night. What conventions must be followed and what rules can be broken for readers to embrace your work? You may be surprised! The workshop will consist of six one-week sessions. Each session will include online lectures and more...
From JED New Media inc.
Read Your Candidate on-line e-learning cbt (computer based) Better evaluate job applicants by identifying the various messages they send during an interview. Use a variety of question types to provoke specific responses and determine whether the candidate possesses the necessary qualifications. more...
From Sink or Swim Mortgage Loan Closing System
Sink or Swim Mortgage Loan Closing System on-line e-learning cbt (computer based)study at home ...Close more loans in less time and make more money with the Sink or Swim Loan Closing System. This system is perfect for loan officers, loan processors, mortgage processors, mortgage brokers, mortgage bankers, local bank representatives, real estate agents, real estate investors, title companies, financial planners, CPAs, accountants or anyone else involved in the mortgage industry who wants to more...



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