Online Closing eLearning

Access 2002 Basic ...pboard Task Pane The Basic & Advanced Search Task Panes Closing The Task Pane The Status Bar Database Objects Opening A Sample Database About The Northwind Database The Main Switchboard The Database Window The Database Window Toolbar The Objects Bar Expanding & Minimizing The Objects Bar Selecting An Object Opening An Object Tables Fields & Records Field & Record Selectors  more...

Excel 2002 Basic ...laying The Office Assistant Hiding The Office Assistant Closing Excel Lesson 2: Working With Data Introduction Lesson Objectives Opening Excel Preparing To Work Renaming A Worksheet Color Coding Sheet Tabs Entering Text Moving The Cell Marker Changing Orientation Of Text The Undo Command Rotating Text Moving The Cell Marker Entering Numerical Values The Name Box Resizing A  more...

Powerpoint 2002 Basic ...ne Applying A Layout About Placeholders Color Schemes Closing The Task Pane Opening The Task Pane Entering Text Selecting Text Changing The Font Changing Font Size The Increase Font Size Button The Font Dialog Box Applying A Text Effect Previewing Changes Adding Bulleted Text Creating A New Bullet Creating A Subordinate Bullet Selecting Placeholder Contents Deselecting Text  more...

Windows XP Basic ...esktop Cleanup Wizard The Start Menu Opening A Program Closing A Program Using The File Menu The File Menu Different Ways Of Opening Programs The Minimize Button The Restore Button The Maximize Button Switching Between Windows Using The Scroll Bars Tiling Active Windows Moving Windows Around The Desktop Retaining The Viewing Option More About The File Menu Naming A Folder  more...

Windows XP Networking Internetworking ...ab - Phone And Modems Options Opening Internet Explorer Closing Internet Explorer Conclusion Lesson 2: Using The Internet Explorer Introduction Lesson Objectives Opening Internet Explorer Customizing Internet Explorer Accessing Web Sites And Web Pages Changing Your Home Page Changing To Default Home Page Adding Favorites Organizing Favorites List Accessing Favorite Web Site  more...

Windows XP Advanced Windows XP: Advanced Microsoft Lesson 1: Managing Windows XP Environment Introduction Lesson Objectives Applying A Background Image Adding An Application To The Quick Launch Toolbar Changing The Properties Of The Start Menu The Classic Start Menu Adding A Program In The Start Menu The Expanded Control Panel Mouse Properties Keyboard Properties Regional And Language Options Changing  more...

Word 2002 Basic ...essing The Office Assistant Hiding The Office Assistant Closing Word Conclusion Lesson 2: Working With Documents Introduction Lesson Objectives Hiding The Taskbar Showing A Hidden Taskbar Creating A New Document Closing The New Document Task Pane Entering Text Selecting Text Changing Font Changing Font Size Bolding Text Deselecting Text Correcting Grammar Clear Formatting  more...

Troubleshooting and Closing the Project ...Closing the Project The factors that can affect a project are numerous and often hard to pinpoint. Conducting meetings and using advanced tools, such as formulas and graphs, allow the project manager to properly define the health or status of the project. This course outlines how to conduct effective meetings and presents some troubleshooting tools that can be used during the project life  more...

Discover Word 2007 Level 1 ... Commands Save A Document In An Earlier Version Closing A Document Version Compatibility & File Converters Check Compatibility Between Word Versions File Converters Print Documents Previewing & Printing A Document Modify Print Settings Print An Envelope Printing Labels Customize Word Word Options Customizing The  more...

Discover Powerpoint 2007 Level 1 ...ng A Presentation Save A Copy Of A Presentation Closing A Presentation Working With Multiple Presentations File Compatibility New PowerPoint 2007 File Format File Compatibility Checker About File Converters Other File Formats Help In PowerPoint 2007 Microsoft Office PowerPoint Help Working In The PowerPoint Help Window  more...

Project Management Overview ... planning and design phase, the production phase, and the closing phase. That is all straightforward, but how do a project's phases relate to the stages of its life cycle? Do the natural phases of a project affect the way it is managed? And what types of project management processes should be applied to the specific phases? These are all fundamental questions project managers ask. This course  more...

Project Management Process Groups ...ating, Planning, Executing, Monitoring & Controlling, and Closing. Learners will also discover how the process groups interact with the nine knowledge areas: Project Integration Management, Project Scope Management, Project Time Management, Project Cost Management, Project Quality Management, Project Human Resource Management, Project Communications Management, Project Risk Management, and  more...

Managing Procurements Managing Procurements PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Managing the procurement process can sometimes seem like a project all in itself as it generally involves a number of detailed and time consuming steps from obtaining seller responses, selecting a seller, awarding a contract, to managing the  more...

Controlling Managing and Closing a Project PRINCE2 2009-aligned ...Closing a Project (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation In a project management system, processes are the foundation upon which every other aspect of the system stands. Processes provide a controlling structure for establishing what to do and when to do it. The bulk of the project work is done during the stage-related processes, when Stage Plans  more...

Incident Management Interactions ...agement process, including identifying, categorizing, and closing incidents. This course also details the different ways incidents can be triggered, and the interfaces of incidents and Incident Management with other processes. Finally, the course covers which specific metrics are important in Incident Management and the information they provide, along with the challenges, risks, and critical  more...

Field Sales Foundations Field Sales Foundations Many field sales representatives are set loose on their assigned territories armed only with a few sales tips and some information about the products and services they're selling. This course builds the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales  more...

Integrated Project Change Control and Close ...ality. Controlling change will also effectively assist in closing projects or phases by ensuring approved changes are implemented and signed off by stakeholders. As a result, project managers must hold multiple perspectives and simultaneously consider the many facets of their projects. This course will equip project managers with the tools and techniques to manage project change in an  more...

Starting Up Initiating Directing a Project PRINCE2 2009-aligned ...g, initiating, controlling, managing a stage boundary and closing a project. The seven processes provide a consistent set of guidelines that represent the minimum requirements for a properly managed project. They may be applied to various types of projects and are completely scalable to projects of any size. PRINCE2 is recognized as an international standard for process-based project  more...

IT Project Management Essentials Testing Deliverables Closing IT Projects ...Closing IT Projects Because it's a significant point in an IT project, the closing phase has its own set of processes and activities. When a project manager carries out those activities and processes, he or she can demonstrate that the project goal has been met and provide the team with a sense of accomplishment. In addition, carrying out the final tasks of a project, particularly the  more...

Trial Balance Adjusting Entries ...he analysis of business transactions and ends with a post-closing trial balance. Trial balances are prepared at several times in an accounting cycle. A trial balance lists all of the ledger accounts and checks if debit and credit totals for all accounts match. Trial balances provide an opportunity to correct any calculation, recording, or posting errors in the account books. Adjusting entries  more...

Preparing for Successful Sales Preparing for Successful Sales Selling can be a demanding, even daunting task. How do you develop a persuasive sales pitch? What makes for an effective sales presentation? What do you do when customers raise objections during a sales pitch? How do you close a sale? This course provides insight into the answers to these questions while it teaches you how to prepare for and deliver effective  more...

Negotiation Skills for Sales Professionals Reaching Agreement ...ales negotiations is overcoming barriers to agreement and closing the deal. Being able to understand and anticipate certain barriers is an essential skill for every sales professional. This course provides instruction on the following barriers to agreement: deadlock situations, a customer who doesn't trust you, and negotiation tactics designed to force your price down. It also covers strategies  more...

Managing Effective Business Meetings ...positive note, through accomplishing the agenda items, to closing the meeting and following up. This course will lead you through that process, presenting best practices that will help you realize success as you fulfill your responsibilities as a meeting leader. It will show you how to open the meeting with a positive tone and facilitate the work of the group using the right approach to  more...

Monitoring Controlling Closing Projects with Project Server 2007 ...Closing Projects with Project Server 2007 Microsoft Microsoft Certified Technology Specialist Project Server 2007, Enterprise Project Management (Exam 70-633) As a project gets underway, project managers need to monitor task progress and resource usage to address unexpected events. Performance metrics should be in place to provide snapshots of a project's progress, enabling project  more...

Key Applications - IC3 Training Solution Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Key Applications. This covers the skills outlined in the Key Applications portion of the IC3 Certification Exam, which addresses the skills and functions common to Microsoft Windows applications. It focuses on applying these common skills and functions using Microsoft Word and Microsoft Excel. Some of the  more...

IC3 Training Solution Bundle ...vered include starting applications; opening, saving, and closing files; accessing online help; formatting text, documents, and worksheets; performing common print functions; adding tables, charts, and graphics to documents or worksheets; modifying worksheet data; and sorting and manipulating data. The Living Online section looks at how computers affect our daily lives and how to keep computer  more...

Closing the Sale Course description -- Many potentially effective sales people are unable to complete the only element of a sale that results in incomea closing. This course examines the issues related to preparing and setting the stage for a commitment to buy, looks at some of the reasons that this is such a tough step for many aspiring sales professionals, and gives techniques and methods for making sure it  more...

Influence Your Customer to Take Action and Buy ...om you in exchange for a price. Most often referred to as closing, you ask them to make a decision by suggesting they take action. According to the old school of selling, "getting action" is closing. But the word "closed" establishes an incorrect mind set for anyone who sells, since there`s nothing else to consider if you "close" a sale. Ideally, you want to think of helping the customer to  more...

SalesPlus ...nvestigating, the presentation and overcoming objections, closing and follow-up, and implementing what you ™ve learned. User is given 1 year access to this course. SalesPlus Successful professional sales people bring a set of skills and attitudes to potential sales opportunities that result not only in sales but in developing customers who will continue to do business with them time and  more...

Accounting Systems and Closing Activities Some businesses carry out hundreds of transactions in a single day. You can imagine the accounting data at the end of the day, or the end of the month. Ultimately, these transactions can be categorized into a few different types. Organizing the transactions through special journals actually reduces the work and allows you to be more efficient in your accounting activities at the end of every  more...

Controlling Managing Closing a PRINCE2-aligned Project ...he PRINCE2 processes related to controlling, managing and closing a project. PRINCE2 is recognised as an international standard for process-based project management. It is the standard method for project management in the UK . This course is designed to assist learners in preparation for the PRINCE2 Foundation certification exam objectives under the Processes area, covering four of the eight  more...

Initial Ongoing Processes in a PRINCE2-aligned Project ...nitiating, planning, directing, controlling, managing and closing a project. The eight processes provide a consistent set of guidelines that represent the minimum requirements for a properly managed project. They may be applied to various types of projects and are completely scalable to projects of any size. PRINCE2 is recognised as an international standard for process-based project  more...

Excel 2000 Beginning Beginning (2 Hours 16 Minutes) 1.0 The Excel Screen (32 Minutes) 1.1 The Excel Workbook and Worksheets 1.2 Title Bar & Menu Bar 1.3 Toolbars 1.4 Formula Bar 1.5 Columns & Rows 1.6 Navigation 1.7 Sheet Names & the Status Bar 1.8 Mouse Pointers & Shortcut Menus 2.0 Entering Data into a Worksheet (27 Minutes) 2.1 Data Entry Techniques 2.2 Auto-Fill Entry Techniques 2.3 Erasing Data 2.4 Auto Complete  more...

Excel 2000 User Set of 3 ...d Row-height 5.3 Numeric Formatting 6.0 Saving, Opening & Closing Files (16 Minutes) 6.1 File Save or File Save as 6.2 Opening a File 6.3 Closing a File 6.4 Creating a new Workbook Intermediate (2 Hours 5 Minutes) 1.0 Changing Worksheet Layout (26 Minutes) 1.1 Inserting Columns, Rows and Cells 1.2 Deleting Columns, Rows and Cells 1.3 Moving Cells 1.4 Copying Cells 2.0 Additional Formatting (6  more...

FreeHand 9 ... Orientation Adding Pages Move Pages Magnification Saving/closing Quit Freehand Views and Guides Previewing Keyline Anti-Alias Page Rulers Create Guides Work with Guides Work with Grids Magnification Layers What is a layer Moving Objects Viewing and renaming Duplicating/removing Reorder layers Moving Objects Non Printing Layers Displaying Locking Changing Color Drawing Rectangles Squares  more...

FreeHand MX ...ges Selecting and Deleting Page Bleed Master Pages Saving/Closing/Quit Views And Guides View Modes Page Rulers Work with Guides Work with Grids Layers What is a Layer? Using Arrange Commands Paste in Front and Back Viewing and Renaming Duplicating/Removing Reorder Layers Moving Objects Non-Printing Layers Displaying Locking Changing Color Drawing Rectangles and Squares Ellipse Lines Polygons  more...

Cross-selling in a Customer Service Call If there's one advantage most companies have learned to appreciate in recent years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers.As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing efficient  more...

Sales Skills Effectively Closing a Sale ...Closing a Sale, you will learn how to focus on clients' key issues when speaking to them, why product demonstrations are beneficial, and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals, how to respond to resistance, and what to do if a sales meeting becomes uncomfortable. In addition, you will learn when to close during a sales call, some  more...

Professional Selling Over the Phone Closing a Sale ...Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To Identify the guidelines for preparing to  more...

Consulting Skills The Consulting Process ...ting a problem resolution, implementing the solution, and closing the consulting contract. Learn To Identify the steps for creating an outline of need. Follow the process for choosing a problem resolution. Identify the steps for empowering a consultant. Follow the process for  more...

Oracle 11i10 Order to Cash Tax Accounting Period Closing ... groups. In addition, the course elaborates on the period-closing process. Learn To: Identify key concepts related to tax in Oracle 11i10 Order to Cash. Identify the steps for setting up tax. Identify options for defining tax codes and rates. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite  more...

Networking Technologies Series TCP IP Protocols ... using a TCP connection. Sequence the steps involved in closing a TCP connection. Identify the features and protocol mechanisms of the User Datagram Protocol (UDP). Identify the advantages and disadvantages of the UDP. Unit 3: Gateway and Routing Protocols Duration: 2 Hour(s) Identify the methods of building a routing table. Identify the features of a routing daemon.  more...

Introduction to PCs and Software ...intenance. Working with Microsoft Windows XP, opening and closing applications, and managing windows and files are also covered. Additionally, the course will cover the main types of Microsoft application software: word processing, spreadsheet, database, graphics and presentation, and the basics of Internet technology and uses. Learn To: o Identify benefits of computers. o Identify the  more...

SAP R 3 CO Cost Object Controlling Course Overview This course is designed to show how Cost Object Controlling is carried out in SAP R/3. It provides a general introduction to the theory of Cost Object Controlling and introduces the relevant menus and screens. The course shows where direct costs and overheads are entered and covers aspects of bills of materials and routings. The steps involved in processing an order as well as  more...

Oracle 11i10 Order to Cash Manage Order Updates Order Inquiry ...ludes the procedures for updating, versioning, canceling, closing, and purging orders. The course also covers concepts related to managing approvals, holds, and credit checking. Learn To: Identify key concepts related to order processing constraints. Identify key issues related to updating an order. Perform mass updates of orders. Identify tasks that you can perform using  more...

Oracle 11i10 Order to Cash Curriculum The Oracle 11i10 Order to Cash Curriculum includes the following courses: Oracle 11i10 Order to Cash: Lifecycle & Key Components Oracle 11i10 Order to Cash: Customer & Credit Management Setup Oracle 11i10 Order to Cash: Order Entry Overview Oracle 11i10 Order to Cash: Order Creation & Setup Oracle 11i10 Order to Cash: Manage Order Updates & Order Inquiry Oracle 11i10 Order to  more...

Oracle 11i Procure to Pay Part 5 ... Identify the tasks to be performed to prepare for closing a Payables period. Identify tasks related to invoices and accounting entries that need to be performed to close a Payables period. Identify accounts payable (AP) and GL-related tasks that need to be performed for closing a Payables period. Identify tasks performed for setting up Oracle Inventory. Identify tasks  more...

Professional Selling Over the Phone Series The Professional Selling Over the Phone Series includes the following courses: Professional Selling Over the Phone: Preparation and Strategies Professional Selling Over the Phone: Prospecting Professional Selling Over the Phone: Closing a Sale To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Sales Skills Series The Sales Skills Series includes the following courses: Sales Skills: The Fundamentals Sales Skills: Prospecting and Addressing Needs Sales Skills: Overcoming Obstacles Sales Skills: Gaining Customer Commitment Sales Skills: Developing a Winning Strategy Sales Skills: Effectively Closing a Sale To review individual course descriptions, please return to the previous page and select the  more...

SAP R 3 FI General Ledger Posting Periodical Processing ...ems. o Periodic Processing. o Preparing the Month-End Closing. o Evaluations. Audience All those involved in the use of R/3 for Financial Accounting tasks such as General Ledger management and goods accounting. User Support staff and Project Team members who need to acquire a user perspective of the SAP system. There are no prerequisites for this course. Deployment Options Internet  more...

SAP R 3 4 6 FI General Ledger Organization G L Account ...t balances and line items and, finally, perform month-end closing. Learn To: o To get started with SAP R/3 4.6 o To start the System and log On o Access Options o Basis o Organisation o FI as a Module within R/3 o Company Structure and System Settings o G/L Accounts o To create G/L Accounts o To display and change G/L Accounts o Reference and Sample Accounts Audience  more...

SAP R 3 4 6 FI General Ledger Posting Periodical Processing Within the Computer Based Training course (CBT) SAP R/3 4.6 FI: General Ledger Posting and Periodical Processing you will learn to post an invoice to G/L accounts, to change and reverse a posting, to post an incoming and outgoing payment and how to select and assign open items. Furthermore, you will learn to display and change balances and items, select line items and to carry out tasks that occur  more...

Excellence in Service Building a Customer Service Team ...ation during an interview. Identify the guidelines for closing an interview. Unit 2: Provide Customer Service Training (0.5 hours) Sequence the steps for determining whether your customer service employees need training. Sequence the steps for developing a training plan. Identify elements that should be included in a training program for new customer service employees. Identify  more...

Call Center Inbound Customer Service In Call Center: Inbound Customer Service, you will identify what challenges come from the situation, the caller, and the environment. You will learn what guidelines you should follow in order to provide excellent service and use your skills to fulfill your customers' needs. Learn To Understand your role as a representative of your company.  more...

Interviewing Skills Conducting an Interview ...interview through the opening, information gathering, and closing stages, as well as how to address difficult interviews. In addition, students will learn how to evaluate candidates properly to ensure the best candidate is chosen and follow up appropriately with a candidate after a hiring decision has been made. Learn To: Follow the correct processes involved in conducting an  more...

Conducting Meetings The Meeting Process Conducting Meetings: The Meeting Process provides participants with a framework for planning, participating in, and concluding meetings successfully. They learn techniques for establishing the purpose and agenda of a meeting and facilitating participants' progress toward the meeting goals. Learn To Define and communicate the purpose, objective, setting, and agenda  more...

ISO 9001 2000 The Auditing Process ...nd requirements as well as the importance of starting and closing the audit in the correct fashion. Learn To Identify features of a quality audit. Identify features of an audit checklist. Develop an opening meeting agenda. Identify three types of Quality Management System (QMS)  more...

Project Management Essentials Controlling Closing a Project ...Closing a Project offers the student an overview of the information required to control project changes, measure project performance, and use project performance reports. The program details steps for accommodating change, actions for controlling the project schedule and budget, and steps for closing a project. Learn To Identify the steps for accommodating a  more...

Project Management Project Management Processes ...ing, Planning, Executing, Monitoring and Controlling, and Closing Process Groups. Finally, you will learn how the process groups interact and overlap with respect to the project life cycle. Learn To: Understand the fundamentals of project management processes. Understand the Initiating, Planning, Executing Process Groups. Understand the Monitoring and Controlling and  more...

Project Management Project Integration Management ...and activities involved in integrating change control and closing a project. Audience: The target audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project  more...

Advanced Project Mgmt Setting Up a Project Office ... standardize. Identify examples of closing processes a project office could standardize. Identify why reviews and audits should be included in project schedules. Identify what a project office can do to help manage an organizations's resources. Simulation: In this simulation, you will meet with Robin  more...

Project Management Essentials Series The Project Management Essentials Series includes the following courses: Project Management Essentials: Planning a Project Project Management Essentials: Project Scheduling & Budgeting Project Management Essentials: Controlling & Closing a Project To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

SAP R 3 FI General Ledger Organization G L Account ...t balances and line items and, finally, perform month-end closing. Learn To: o Organization. o FI as a Module within R/3. o Company Structure and System Settings. o G/L Accounts. o Creating G/L Accounts. o Displaying and Changing G/L Accounts. o Reference and Sample Accounts. Audience The following audiences are targeted: All those involved in the use of R/3 for Financial  more...

A 2003 OS Technologies Part 2 Configuring Managing ... To identify methods for opening and closing a command prompt. To match basic MS-DOS commands with their functions. To identify options available when using the ATTRIB command-line utility. To match partition types with their descriptions. To identify options for  more...

QuickBooks Pro 2005 Setting Up ...ckBooks interface. Learn about options for opening and closing a company file. Learn about accessing the Help feature. Learn about components of the EasyStep Interview wizard. Learn about specifying company information in the EasyStep Interview wizard. Learn about setting your preferences using the EasyStep Interview wizard. Learn about adding an income account. Learn about  more...

QuickBooks Pro 2005 Basic Accounting ...the QuickBooks administrator. Learn about entering the closing date for a file. Learn about setting up user permissions and passwords. Audience: The course is primarily targeted to address the needs of home office computer users looking to use their PC as a productivity tool. The audience will be primarily interested in using the software for business purposes; but will normally  more...

Advanced Six Sigma Preparing for Black Belt Projects In Advanced Six Sigma: Preparing for Black Belt Projects, you will focus on the responsibilities that Black Belts must fulfill concerning Six Sigma projects. You will learn the variety of tools a Black Belt should be able to use, as well as the Six Sigma processes you will need to utilize when leading Six Sigma projects. Learn To: Understand the role of the Black Belt. Understand  more...

ISO 9001 2000 - The Auditing Process "ISO 9001-2000: The Auditing Process": This course teaches the fundamentals of the auditing process for ISO 9001-2000. It explains the basic audit procedures and requirements as well as the importance of starting and closing the audit in the correct fashion.  more...

Monitoring Controlling and Closing Programs ...rces are in place, and that changes are properly managed. Closing a program is a time for celebration. However, to be successful and ensure program benefits are achieved, monitoring, controlling, and closing processes must be followed. Such activities require a great effort on the part of the program team and all others involved. This course is designed to help program managers understand the  more...

Executing Monitoring Controlling and Closing a Project ...ed on anticipating problems and recommending actions. The Closing Process Group involves bringing the project to closure; the decision to finalize the project and its phases or cancel the project will depend upon the situation.The three Process Groups covered in this course entail many processes that are designed to manage progress, measure performance, take corrective action if need be, and  more...

SAP FIAA101 - Asset Accounting ...assets - learn how to process depreciation and year-end closing - run important asset reports such as Asset Balances, Total Depreciation and Asset History Sheet Release: R/ 3 4. 7 through ECC 6. 0 (newest SAP release) Audience: - End users - Accountants Prerequisite: - Basic SAP skills (SAP101) - A general understanding of financial accounting terms Exam &  more...