Online Closing eLearning Training

Closing the Sale Course description -- Many potentially effective sales people are unable to complete the only element of a sale that results in incomea closing. This course examines the issues related to preparing and setting the stage for a commitment to buy, looks at some of the reasons that this is such a tough step for many aspiring sales professionals, and gives techniques and methods for making sure it more...

Closing Executive-level Sales Simulation ...trouble keeping up with fulfillment. Now you are close to closing the deal. This simulation requires you to negotiate the deal, manage your cross-functional account team effectively to provide good customer support and to ultimately move the relationship to the partnership stage. This simulation is based on the "Selling at the Executive Level" series and contains links to the following more...

Strategic Account Sales Skills Simulation You're an architectural renovation sales consultant for The Architectural Services Company (TASC). You sell design and project control services to commercial businesses. After attending a crowded book reading at Bigler's Books, you determine that the store is a potential customer for your company's services. You use a strategic account sales approach to do research on your own and then conduct more...

Field Sales Foundations Many field sales representatives are set loose on their assigned territories armed only with a few sales tips and some information about the products and services they're selling. This course builds the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the more...

Sales Closing the Sale ...Closing the Sale, is the fourteenth of sixteen courses in this curriculum. After the completion of this course you will be able to identify the buying signals that tell you when to close the sale and close a sale using a three-stage approach. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line results. New and more...

Completing Your Field Sales Approach What does it take to successfully present valuable solutions and close sales while achieving a sense of accomplishment and trust between you and your customer? Completing Your Field Sales Approach highlights how to present sales solutions and close sales with your customers. Included in the course are steps and tips for overcoming customer objections effectively. You'll have opportunities to more...

Field Sales Skills Simulation You are a salesperson for a wholesale supplier of natural herbs and remedies called Vita-Boost. With allergy season right around the corner, Vita-Boost's latest product, Ally-Tabs, looks to be a promising product. These tablets are just as effective as a preventative measure as they are at treating symptoms. Since they are all natural, there are no side effects associated with taking the pills. more...

Inside Sales Skills Simulation You are an inside sales representative for Muscle-Bound Fitness, a franchise of fitness facilities with a unique corporate wellness offering. In this simulation, your boss has asked you to contact a potential new customer. This new lead, a network television station known as TV-22, is a perfect candidate for Muscle-Bound's corporate wellness program, and your job is to convince them of such by more...

Cross-selling in a Customer Service Call If there's one advantage most companies have learned to appreciate in recent years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers. As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing more...

Managing the Quality of the Customer Support Service Center Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident more...

Creating Effective Contracts When you hear the word "contract", you may think of a written, legal document. However, when it comes to consulting relationships, contracts are more about setting expectations and involving the right people instead of setting legal parameters. In this course, you'll examine how to approach contracting, the considerations that are most important, and how you should approach the contracting more...

Project Integration Executing and Completing a Project Project managers regularly face tough decisions about where to concentrate project resources when met with competing priorities and demands. Project integration management helps with these decisions by ensuring the proper coordination of project processes during project plan development and execution. Successful project managers use project integration management throughout the project life cycle more...

Introduction to Project Process Groups and Initiating a Project In a relay race, the baton handoff from one runner to the next has a dual purpose. For the first runner, the handoff represents the end of his phase of the race. For the second runner, the handoff represents the beginning. The baton handoff is both a result and an input. In any project, there are many baton "handoffs" that must happen, making the whole project highly interactive. During this more...

Executing Monitoring Controlling and Closing a Project ...ed on anticipating problems and recommending actions. The Closing Process Group involves bringing the project to closure; the decision to finalize the project and its phases or cancel the project will depend upon the situation. The three Process Groups covered in this course entail many processes that are designed to manage progress, measure performance, take corrective action if need be, and more...

Troubleshooting and Closing the Project The factors that can affect a project are numerous and often hard to pinpoint. Conducting meetings and using advanced tools, such as formulas and graphs, allow the project manager to properly define the health or status of the project. This course outlines how to conduct effective meetings and presents some troubleshooting tools that can be used during the project life cycle. It also presents the more...

Choosing Sellers and Administering and Closing Contracts How do you choose among potential sellers? Why is it important to manage the contract and relationship between the buyer and seller? What's the most effective way to complete and settle contracts? As you advance in this course, which focuses on seller selection, contract administration, and contract closure, you will obtain the skills and knowledge required to manage these areas of Project more...

Monitoring Controlling and Closing Programs ...rces are in place, and that changes are properly managed. Closing a program is a time for celebration. However, to be successful and ensure program benefits are achieved, monitoring, controlling, and closing processes must be followed. Such activities require a great effort on the part of the program team and all others involved. This course is designed to help program managers understand the more...

Program Lifecycle and Organization Regardless of your industry, programs and program management exist within their context and act as the infrastructure for implementing strategies. Effective program managers must be mindful of how different industries can impact program life cycles and the benefits they are designed to reap, and must continually refine their skills for adapting program life cycles to strategic goals. This course more...

Project Management Closing a Project ...Closing a project, is the last of the eight courses in this curriculum. After the completion of this course you will be able to identify the steps in administrative closure and identify the steps in contract closure. The Prime-Project Management Fundamentals curriculum provides the foundation for the successful start-up, planning, and implementation of projects of any size and scope. more...

Accounting Systems and Closing Activities Some businesses carry out hundreds of transactions in a single day. You can imagine the accounting data at the end of the day, or the end of the month. Ultimately, these transactions can be categorized into a few different types. Organizing the transactions through special journals actually reduces the work and allows you to be more efficient in your accounting activities at the end of every more...

Final Exam Accounting 101 Generally taken near the end of a program, Final Exam: Accounting 101 enables the learner to test their knowledge in a testing environment. Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware. more...

Redesigning Your Organization Part 1 How do you implement systems thinking? How do you take what you've learned in theory and apply it to your organization? This course will walk you step by step through a planning process of designing an organizational system. You'll learn how to design your ideal organization, how to implement the design, and how to incorporate the learning of the new system so the entire team involved becomes a more...

ISO 9001 2000 The Auditing Process In ISO 9001:2000: The Auditing Process you learn about the fundamentals of the auditing process for ISO 9000: 2000. It explains the basic audit procedures and requirements as well as the importance of starting and closing the audit in the correct fashion. Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the more...

Oracle 11i Procure-to-Pay Fundamentals Part 5 This course provides an understanding about the steps to be implemented for the Period Close process in Payables. In addition, you will also learn about the various setup steps in the applications that are part of the Procure-to-Pay process in Oracle Applications. The target course audience is Functional Implementers. It is recommended that individuals take the first four courses in the series or more...

SAP R 3 4 6 FI General Ledger Organization and G L Account Within the Computer Based Training course (CBT) SAP R/3 FI General Ledger you will learn to create and post to G/L accounts, post incoming and outgoing payments, display and modify account balances and line items and, finally, perform month-end closing. The following audiences are targeted: All those involved in the use of R/3 for Financial Accounting tasks such as General Ledger management and more...

SAP R 3 4 6 FI General Ledger Posting and Periodical Processing Within the Computer Based Training course (CBT) SAP R/3 4.6 FI: General Ledger Posting and Periodical Processing you will learn to post an invoice to G/L accounts, to change and reverse a posting, to post an incoming and outgoing payment and how to select and assign open items. Furthermore, you will learn to display and change balances and items, select line items and to carry out tasks that occur more...

QuickBooks Pro 2005 - Setting Up QuickBooks Pro 2005 - Setting Up teaches how to set up QuickBooks on a small business or home office computer and how to perform basic accounting functions using QuickBooks. It describes the QuickBooks interface elements, covers the procedure to set up a new company, and details the tasks that you need to perform when working with the Chart of Accounts. The course is primarily targeted to address more...

QuickBooks Pro 2005 - Basic Accounting This course throws light on some of the basic accounting features of QuickBooks Pro 2005. It equips the learner to use QuickBooks for working with forms such as invoices, credit memos, sales receipts, checks, purchase orders, inventory, and bills. Further, the learner is taught to create budgets and generate reports. The course also deals with the procedure for protecting, sharing, and backing up more...

Project Management - Pharmaceutical This course will provide an overview of the project management process including how to initiate and plan a project the steps used in executing and controlling a project and the components of closing a project. The course will take a comprehensive look at the integrated activities included in the five project management process groups. This course will focus on a specific vertical market more...

Project Management - Project Management Processes In Project Management - Project Management Processes you will learn about the Project Management Process Groups and the relationships between constituent processes and process groups. You will also identify the purposes of the Initiating Planning Executing Monitoring and Controlling and Closing Process Groups. Finally you will learn how the process groups interact and overlap with respect to the more...

Project Management: The Process This course provides an overview of the project management process, including how to initiate and plan a project, the steps used in executing and controlling a project, and the components of closing a project. This program is a comprehensive look at the integrated activities included in the five project management process groups. more...

Professional Selling Over the Phone: Closing a Sale Professional Selling Over the Phone: Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers addressing rejection resolving telesales objections and closing a sale. In addition the program offers the student guidelines for preparing to close sales with customers.  more...

Sales Skills: Effectively Closing a Sale ...Closing a Sale you will learn how to focus on clients' key issues when speaking to them why product demonstrations are beneficial and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals how to respond to resistance and what to do if a sales meeting becomes uncomfortable. In addition you will learn when to close during a sales call some more...

Consulting Skills: The Consulting Process Consulting Skills: The Consulting Process explains your responsibilities throughout the seven-step consulting process. It identifies the processes for selecting a problem resolution implementing the solution and closing the consulting contract.  more...

Project Management Essentials: Controlling and Closing a Project Project Management Essentials: Controlling and Closing a Project offers the student an overview of the information required to control project changes measure project performance and use project performance reports. The program details steps for accommodating change actions for controlling the project schedule and budget and steps for closing a project.  more...

Introduction to PCs and Software This course provides the learner with comprehensive foundational knowledge of PCs working with Microsoft Windows Microsoft application software and using the Internet and E-mail. The course covers an introduction to the PC benefits components hardware and software input and output devices storage and general maintenance. Working with Microsoft Windows XP opening and closing applications and more...

SAP R/3 FI: General Ledger Organization and G/L Account Within the Computer Based Training course (CBT) SAP R/3 FI General Ledger you will learn to create and post to G/L accounts post incoming and outgoing payments display and modify account balances and line items and finally perform month-end closing.  more...